2019 Hyundai Kona Problems

The vehicle suffered a sudden, severe loss of power while driving, causing the engine to stall unexpectedly. This created an immediate hazard to myself and other motorists on the road, as I was forced to navigate a dead vehicle out of active traffic without power steering or power braking assist. Prior to the total failure, the engine exhibited severe mechanical knocking, loss of acceleration, and high oil consumption without any visible external oil leaks. This engine failure is a direct result of the manufacturing defect detailed in NHTSA Safety Recall 203 (NHTSA Campaign 21V301000) concerning improperly heat-treated piston oil rings that cause severe cylinder scuffing and engine stall. Although the software update (Campaign 974) was previously completed on this VIN, the physical defect was never mechanically repaired. The software update failed to prevent the physical, defectively manufactured components from destroying the engine. Hyundai is refusing to honor the safety campaign and replace the failed engine because the recall database incorrectly lists the recall status as "completed."

My 2019 Hyundai Kona has been burning oil, I’ve done great upkeep on it, including topping the oil off in between services. This is because it obviously has been burning oil, well recently it started stalling, then starting/turning it over has been acting up. The RPM’s have not been stable at all an I’ve ran two diagnostic test on it, they came back as a “camshaft error” I can’t remember the exact code at the moment. However the mechanics I have questioned said it’s probably from the oil pressure being messed up from the oil burning up. Whether it be the sensor not regulating properly or the engine itself not getting enough lubricant. I have heard from others with Hyundais an it’s not just Kona’s, people are saying they burn through their oil fairly quickly compared to other cars they’ve had. With that being said, the car now stalls in traffic and the check engine light came on finally, that’s when we first ran diagnostics. Which I have had diagnostics ran at one place I go to for oil changes, a one at a Meineke, and soon to be a third at Autozone because I need to get the exact code again. I’m worried because my mom an I have been sharing this vehicle and the stalling makes it dangerous, it can be put in neutral and restarted but I have a service appointment with a dealership to see what they can do, however I feel this is happening from something caused straight from the manufacturer, not improper care or overuse. So I’m filing a complaint because if you stall while crossing traffic and could not restart, or know how to restart it, you could get in a wreck. This all seemed to start happening as well right after the vehicle rolled over 100,000 miles, go figure right? An if you needed to inspect this happening it would not be hard to do, all you would have to do is turn over the engine, then drive it for a bit an it will eventually stall, an you could also see the RPM’s bouncing and the noises it makes.

Vehicle (2019 Kona) is subject to Recall 203 (piston ring/bore defect). On XXX Puente Hills Hyundai refused the mandatory physcial inspection, instead attempting to charge $1,100 for 'leak repairs.' An independent inspection by Valvoline on XXX confirmed the engine is dry with no leaks, proving the dealer's claim was fraudulent. Following a recent ECU update, the vehicle triggered a P0420 code—a known symptom of the internal engine damage covered by Recall 203. My Hyundai Corporate Case (#XXX) is currently stalled as the dealer refuses to provide technician notes or perform the safety inspection. I am operating an unsafe vehicle with documented internal mechanical failure. Requesting immediate intervention for a physical cylinder inspection. Please refer to the attached document (SUMMARY OF EVENTS) for the full chronology, supporting evidence, and email correspondence related to the dealership's refusal to perform Recall 203. See attached PDF (Evidence_Email_Correspondence) for documentation of the dealership's refusal to provide technician notes and their unprofessional communication regarding this safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collision center and is considered: "Totaled" . We tried to get it inspected for the computer system to confirm what happened, but there was no interest by any party. There was no pre-warning or issues with the vehicle before this happened. The incident happened about ten miles from our house, and we had been driving it for about 15 minutes. The temperature outside was extremely cold at about 5 degrees Fahrenheit.

96,247 mi Engine knock and complete oil loss within 3,000 miles of last oil change Symptoms consistent with NHTSA Recall 21V301 (Hyundai Recall 203) and Warranty Extension TXXM coverage

The vehicle burns oil faster and the vehicle began to stall at highway speeds. Upon further research, a campaign recall for the same vehicle is open but only for specific VIN. Although this vehicle was not part of the recall campaign 21V301000 the vehicle shows issues aligned with the recall.

While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collision center and is considered: "Totaled" . We tried to get it inspected for the computer system to confirm what happened, but there was no interest by any party. There was no pre-warning or issues with the vehicle before this happened. The incident happened about ten miles from our house, and we had been driving it for about 15 minutes. The temperature outside was extremely cold at about 5 degrees Fahrenheit.

On multiple occasions the emergency braking system has engaged while making a lane change because the collision warning system thinks the vehicle is getting to close to the vehicle being passed. When this happens in city traffic, it has resulted in near misses from vehicles behind and in the lane for which a legal lane change is being made to avoid stopping or slowing traffic in the initial lane. The driver should ALWAYS have such control. When this happens and the car is trying to be accelerated or at least maintain the current speed as the lane change is made, the brakes very aggressively counter the driver’s actions. Since this has happened more than a dozen times, including within the first few months of ownership, information in follow-on fields will use approximate most recent occurrence.

The fuel system appears to have a small leak from either a bad seal or a problem fuel line.

One day after I filled my gas tank, I noticed a strong gasoline smell outside the car. The next morning, I noticed a huge puddle on the pavement under the fuel tank. At least a gallon of gasoline must have leaked out overnight while the car was parked. I also noticed that gasoline continued to drip down from the fuel tank to the ground. I then had the car towed to the mechanic and they discovered a crack in the mounting flange on the top of the plastic fuel pump. The car was not in a collision and there was no external force that could have caused the fuel pump to crack and leak.

I am reporting this for my daughter, [XXX] , while she's recovering on pain meds. She is the owner and driver of the car. no passengers in this 1-car accident. the weather and road conditions were terrible. car skidded of side of road into a ditch. When the airbags deployed, the plastic frame on the drivers side A-pillar broke and exploded out towards the driver. it appears the sharp edge of the broken plastic frame struck driver in left eye, slicing it cornea area of her eye causing a ruptured globe. thankfully, she has no other injuries. the plastic frame on the passenger side A-pillar did not break when it's airbag deployed. reporting by [XXX] . please contact me at [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I would like to file a complaint regarding a major problem with our 2019 Hyundai Kona. We currently have Case #[XXX] opened with Hyundai Corporate Customer Care [XXX] ) but are having major problems getting this air bag issue resolved as it is currently an “unrecalled vehicle,” but having the same issue with air bags as a very recent recalled vehicle list and there is a current class action lawsuit. The car was in a minor rear end accident when major air bag issues were discovered not due to the accident. We were told to file a supplemental claim with our insurance company but as to no surprise to us it was denied because it had nothing to do with this car’s air bag issues. I have included the timeline and pertinent info on this car. It is currently outside the warranty period by date only. The vehicle has less than 58,000 miles on it. The vehicle’s air bag light was not illuminated until after the accident otherwise we would have resolved the issue right away The car has been at Hyundai Glassman in Southfield, Mi., for over 2 months while we have tried to get this resolved as the repair estimate is close to $9000.00. Please review attached. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

First notice was exterior top railing coating wearing down after just 3 years of having car. Notified dealership of this issue and was stated that my car was out of warranty. (Now 7yo) Exterior Paint is peeling off hood; exposing primer layering, as well as in some spots, the main body itself. This is a known defect caused by factory laquer coating and of which dealership states they STILL will not cover repair.

I took my car to Hyundai due to the rear spoiler squeaking on warm days. Sounded like it was rubbing plastic on plastic. The dealership wanted $200 to just look at what the problem might be. I couldn't afford that. I went home and researched how to look into it my self. I removed the interior top trim piece and 3 locking nut/washer combos fell out of the trim piece. Only 5 nuts hold the spoiler in place and the 2 other nuts were loose. My spoiler could have fallen off at anytime. Only reason I thought to check for this after I got home was someone mentioned the same problem on another Hyundai Vehicle. This clearly is a problem. They are not adding any liquid lock or something to prevent this from happening. I am very good at working on cars, what if the next person isn't and they can't afford to pay to have the spoiler looked at and it falls off. Only thing left that would hold it on would be a brake light wire and the washer hose. I'm not sure if this is a wide spread problem, but if mine can come off driving it daily. I imagine their could be a bunch of spoilers loose and nobody realizes it.

1-The turn lights(right and left turn)died too quickly.i change my bulb every month .I went to independent service center and they told me the car must have some wrong wire that doesn't support bulb.Even if I change my bulb ,it doesn't take long and a warning signal come out and stated that I need to check my light.it is so annoying. This happened one year after I start driving the car. 2- The passenger seat is too low that you don't feel comfortable seating inside.It is not possible to bring it up.I went to the dealer but they wasn't at the same location anymore. 3- The windshield wipers fails to operate properly, component can't wipes properly.After one year driving the car i noticed that wipers are loosing their components. 3-Defective straps by passenger side,I noticed it when I start to give ride to a friend after a year owned this car. 4-My engine symbol is showing.I went to an independent center ,nobody can fix it . I sent the car to Hyundai ,they told me I have to spend $10000 to have the engine fix. I don't understand i was doing all my oil changes on time.now I have to drive this car with my engine light on.i am still fixing it but it is costing me too much.

Headlights do not project far enough in front of vehicle to safely drive at dark or low light conditions. Hyundai told us there is nothing they can do to fix it as it is a defect in how the headlight housing is placed on the body of the car.

While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collision center and is considered: "Totaled" . We tried to get it inspected for the computer system to confirm what happened, but there was no interest by any party. There was no pre-warning or issues with the vehicle before this happened. The incident happened about ten miles from our house, and we had been driving it for about 15 minutes. The temperature outside was extremely cold at about 5 degrees Fahrenheit.

AS I WAS COMING TO A STOP LIGHT I PRESSED MY BRAKE PEDALS I FELT A SHUDDER THROUGH THE BRAKE PEDAL AND MY CAR DIED. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME I WAS ON A HIGHWAY AND IT WAS VERY DISCONCERTING I WAS ABLE TO FINALLY GET IT BACK HOME.

The contact owns a 2019 Hyundai Kona. The contact stated while the vehicle was parked, the front passenger’s door latch did not unlatch as intended. In addition, the passenger's side front door latch failed to unlock using the key. The contact had to exit the vehicle using the front driver's side door. The contact sustained anxiety issues due to the failure. The vehicle was taken to the dealer; however, the failure was not diagnosed, and the vehicle was not repaired. The contact was required to pay a diagnostic fee to diagnose the vehicle. The contact stated that the failure had previously occurred, and the contact was locked inside the vehicle for 45 minutes. The vehicle was taken to the dealer where it was diagnosed with a failed trunk latch assembly. The contact was informed that the trunk latch assembly needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was due to a previous crash which caused damages to the trunk latch assembly. The contact stated the vehicle was not in a crash. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,228.

1-The turn lights(right and left turn)died too quickly.i change my bulb every month .I went to independent service center and they told me the car must have some wrong wire that doesn't support bulb.Even if I change my bulb ,it doesn't take long and a warning signal come out and stated that I need to check my light.it is so annoying. This happened one year after I start driving the car. 2- The passenger seat is too low that you don't feel comfortable seating inside.It is not possible to bring it up.I went to the dealer but they wasn't at the same location anymore. 3- The windshield wipers fails to operate properly, component can't wipes properly.After one year driving the car i noticed that wipers are loosing their components. 3-Defective straps by passenger side,I noticed it when I start to give ride to a friend after a year owned this car. 4-My engine symbol is showing.I went to an independent center ,nobody can fix it . I sent the car to Hyundai ,they told me I have to spend $10000 to have the engine fix. I don't understand i was doing all my oil changes on time.now I have to drive this car with my engine light on.i am still fixing it but it is costing me too much.

Sunglass holder overhead near rear view mirror opens when the car hits a bump, obscuring rear view 30-40% suddenly and sometimes the sunglasses fall out onto the driver or passenger. Latch will not stay engaged due to hot and cold temperature condition changes.

UPON COLLISION (FRONT END) AT ABOUT 35 MPH THE VEHICLE BURST INTO FLAMES AND CONTINUED TO BURN UNTIL THE FIRE DEPARTMENT SHOWED UP. IN ADDITION, THERE MAY BE AN ISSUE WITH THE SEAT BELT MECHANISM. DRIVER'S CLAVICLE WAS FRACTURED AND DISPLACED UPON IMPACT.

AT ABOUT 8300 MILES I WAS BACKING OUT OF A PARKING SPOT. HEARD A NOISE COMING FROM STEERING COLUMN. TOOK TO HYUNDAI DEALERSHIP. 1ST VISIT THEY WERE CLOSED DUE TO POWER OUTAGE. 2ND TRIP. MECHANIC COULDN'T HEAR NOISE. HAD ANOTHER MECHANIC ALONG. HAD TO PLAY A VIDEO I RECORDED ON MY CELL PHONE. MECHANIC PULLS BACK INTO SHOP. HALF HOUR LATER, I GET TOLD THEY HAD TO ORDER A STEERING COLUMN. CAR NOW HAS JUST OVER 8600 MILES. THE NOISE SOUNDS LIKE A BAD BEARING. CAN BE HEARD PARKED AND TURNING STEERING WHEEL LEFT AND RIGHT. *TR

TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. WHILE DRIVING APPROXIMATELY 70 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM SUDDENLY ACTIVATED, WHICH CAUSED THE VEHICLE TO ABRUPTLY SLOW DOWN. ALSO, WHILE OPERATING THE VEHICLE, THE DRIVER'S SEAT HEATER ERRONEOUSLY ACTIVATED AND THE DOORS WOULD NOT AUTOMATICALLY LOCK WHEN SWITCHING TO THE DRIVE POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. JIM BURKE HYUNDAI (4445 13TH ST NORTH, BIRMINGHAM, AL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,000.