2023 Hyundai Palisade Problems

The self leveling shocks have gone bad two times now in a matter of 4 months. The first time we had no major issues but the second time it caused the ABS system to kick in while making a left turn. The dealer said it was caused by the car not sensing the correct posture because of the shocks turning on the ABS system and causing us not to be able to brake for about 10-15 feet. If there was a person or vehicle in the way we would have crashed.

As I approached the traffic light from a parking lot, at slow speeds ie 5mph, I hit a patch of uneven ground where the concrete was uneven. The brakes stuttered and lurched. I pumped the brakes without much success and came within inches of hitting the car ahead of me. This has happened multiple times. Another time, I was approaching an intersection again at approximately 30 mph. The brakes stuttered so hard that I barely stopped before entering the path of the oncoming traffic. On a later separate time, traveling at approximately 35 mph, we were fully in the crosswalk when the car finally stopped. These were just the scariest of times, not inclusive of all occurrences. The trouble began within the first few months of purchasing the car in 2023 and still happens. I reported this to the dealership on several occasions. They claim it is normal for the vehicle but it is a danger to the occupants in the car and the nearby pedestrians.

The wipers stopped working midway and they wouldn’t come back on until 15 minutes afterwards. It was pouring down rain and the visibility was terrible and couldn’t see anything in front of me. Our safety was at risk because of the wipers and windshield. We just got our vehicle on 5/12 - and on 5/20 it first happened then took it in - got a loner car - picked up the vehicle 5/21 and on 5/23 the wipers stopped working again and our safety was at risk and visibility was awful. On our vehicle has been at the dealership since 5/25 and haven’t heard from them yet.

There is an ejection mitigation recall and no remedy from Hyundai in the near future. This sets us up for future injury to my children in the event we are in an accident. This also will result in a lawsuit by us to Hyundai should I or my children are injured or maimed in the event thus vehicle does not properly protect us in an accident. The seat belts are recalled as well and parts are on back order. The solution from Hyundai is to continue to use the defective belts with minor children and hope for the best. This is simply unacceptable.

The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Recall was issued 9/11/25. As of 8/1/26 Hyundai still tells me they do not have the parts. Passengers have had difficulty getting seat belts to latch properly.

unknown, been trying since 2024-2025 to get the back seat belt recall done only to be told its on back order not sure when it will be available. In the meantime I have my kids in the back seat , The dealership response was to get an "rental car" until the parts come in.

The safety sensors mounted on the front of the car seem to disable frequetnly. I belive it is the bumper sensors. I read it is a known issue that they disable when it's snowing/raining/mud. I cleaned them off and took a 3 hour drive in clear weather, dry roads. they would disable and then come back on intermittently through the drive.. drive started in day time and ended in the evening. When they are disabled the cruise control will not work and then the car just starts to slowly slow down on the the highway. On the drive back, it was daytime, roads were clear, no inclement weather and it did the same the whole way back. periodally disable and then come back on.

I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had 4 appointments for my 2023 Hyundai Palisade to have the recall on the seat belt buckles addressed. Each time, I am told by the dealership that Hyundai hasn't sent the part yet. I was told that Hyundai is only sending 10-15 parts at a time. There are a lot of these vehicles on the road, and at this rate, my car is never going to be fixed. There is also an open warranty for the 3rd row ejection mitigation that there is no fix for yet. I was told not to use the third row, which is not really possible and is part of why I bought a car with 3 rows of seats. I feel uncomfortable driving my car as well as having passengers in the first and second row, as I feel the seat belt might not hold if there was an accident. My safety and the safety of my passengers is potentially being compromised. I feel that we received the seat belt recall 9 months ago and that is plenty of time to address this problem. I am requesting for the NTSB to get involved and require Hyundai to provide a loaner car (of the exact same size and capacity) until my Palisade can be reapired. I was also told at an additional appointment that the rear shocks that leak are also waiting for Hyundai to ship new ones. So, I am currently driving a car that might not have proper working seat belts for the first 2 rows, can potentially eject anyone riding in the 3rd row with leaking shocks.

Our Hyundai has a powertrain problem that is intermittent and random, and manifests itself in a couple of ways: 1) It drops out of gear while you are driving; there is no forward propulsion at all; the engine will rev when you press the gas, but no forward movement at all. You have to coast to a stop (or panic stop if the traffic allows), put it in reverse, drive backwards, then the transmission will “chunk” back into gear, then you can put it back in drive and continue forward again. This is life-threatening on a busy road or highway. Traffic has to flow around you like water around a rock in a stream while you try to use what’s left of your forward momentum to pull to the side of the road. Absolutely terrifying!!! The dash has also gone completely blank during some of these episodes. Nothing changes the situation: pressing “D”, shifting the paddles, nothing gets the vehicle back in gear. We have video taped these events twice, and provided those videos to our Hyundai Service Center, and to the Hyundai National Consumer Affairs team. They claim that they can’t reproduce it on demand, so they have done NOTHING. We are scared to drive the car. 2) As you start accelerating from a stop, the powertrain will miss the next gear. The engine revs, but you are not in gear, then it will catch a gear and continue to accelerate. These events happen often, but seemingly randomly. After several episodes last year, and no Service Center resolution, we reached out to the Hyundai National Consumer Affairs team, and have continued to be in contact with them, but they have not helped in any way to resolve this. They have assigned numerous Case numbers and Reps, and have emailed me over 20 times instructing me that I should go AGAIN to the Service Center, and then that they have no updates. We are terrified to drive this vehicle, and it is the only one we have. With these issues, we are in danger every time we leave home for our Dr. appointments and necessary trips.

While entering a roundabout at a slow speed (~5MPH), the electronic power steering on my wife's car failed, almost resulting in an accident with another vehicle, as it suddenly became very difficult to steer. The vehicle's power steering warning indicator turned on, and then the following warning messages appeared on the dashboard: Check Forward/Side Safety system, Check Lane Safety system, Check Lane Following Assist system, and Check Inattentive Driving Warning system. After turning into a nearby parking lot and parking, the vehicle was turned off and then back on, and all warning messages and the power steering warning indicator turned off. My wife was approximately 1 mile from home and decided to try to drive home. After getting back on the road, the same issue occurred again with all indicators and warnings repopulating on the dashboard this time with the vehicle traveling at approximately 35 MPH as she crossed a major intersection. My wife was able to get the car home safely without power steering, and after turning the car off and back on again, all warning messages and indicators turned off again. The next day, 4/30/2026, we contacted our local Hyundai dealer and Hyundai roadside assistance. The vehicle was towed to the dealer, where it is currently being serviced for this issue. We have not yet received an update on what caused the issue, but we felt it was important to report it to NHTSA because, if it had happened at a higher speed, it could have resulted in a serious accident and possibly serious injury or death of my pregnant wife and child, who was with her in the car at the time. I can provide any and all updates and documentation I receive from the dealer upon request, and the vehicle can possibly be made available for inspection upon request.

I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicles check engine light has come on. I have had it to the dealership several times. I spent a large amount of money to have the fuel injectors replaced. Not fixed. The dealership has told me they have had 3 others in with the same problem and haven’t been able to fix it. Now my vehicle is out of warranty so I have to pay for all the repairs. I have had to e vehicle stall 4 times now in traffic.

I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Two simultaenous problems happened: 1) loud clunking/thudding during low-speed turn. 2) Clunking/knocking/rattling noise from suspensions when going through uneven grounds. This both things happened before 20,000 miles. Had AWD coupling and rear differential unit replaced under warranty regarding problem 1). Had rear shocks replaced under warranty regarding problem 2). Found there has bben TSB issued related to 2), for older models, TSB 25-SS-004H but not for this year of models. Those two exact problems started again at about 40,000 miles. Had vehicle checked at 50,500 miles recently. Regarding problem 1), the dearship found issue with AWD coupling, stating faulty parts, drive shaft seal was 1/8" off and materials are fused. Replaced AWE coupling, and ECU program update. After program update, I do not see the power distribution monitor anymore from my dash. The program update should turned it off for some reason that I do not know. I have no clue that AWD module is working normal as I cannot see the power distribution action anymore. Regarding problem 2), they replaced both rear shocks again. The problem went away for now. This vehicle has been only 50,000 miles and had 4 major issues (2 times of two major identical issues) that alongside with many owners' compaints, and seems highly related to one of Technical Service Bulletin that was previously issued for older models. I would like to request investigation on these services.

I received a recall notice on 3/19/2026 which stated my 2023 Palisade failed to meet safety standards due to "ejection mitigation." I called Hyundai directly for information after the dealership I purchased the car from had no information for me. Hyundai's customer service representative told me the third row was not safe for occupants and that I should not use it because in a roll over it could cause injury or death. She said there haven't been any reported yet but still, don't use it. They did not have a timeframe when it would be fixed. I called my dealership again on 5/20/2026 and asked for any information, compensation, a buyback, or if anything was available to me and they said "we are in the same boat as you. We haven't been able to sell our stock for 4 months. You've only had your notice for 2 months but we've been dealing with this for 4. Some people have been trading their cars in but other than that, there's nothing we can do for you." They said to call Hyundai directly. I called Hyundai and was told there was no information, no remedy, no compensation for the loss of use, no loaner car, or any other options. The representative then said "unfortunately we also cannot escalate your case because there have been no fatalities yet." I'm filing this complaint because it has been over 60 days since I received notice that my vehicle is unsafe, which has resulted in the total loss of use for 3 seats and yet I am still making the full monthly payments on this vehicle to the dealership. And, neither the dealership nor Hyundai is offering any remedy or assistance in any way. I should not have to wait until there is a fatality for Hyundai to act on my vehicles recall and offer some sort or resolution or compensation. I paid full price for the vehicle and should have use of all the vehicle or be given an alternative. Thank you

There is an ejection mitigation recall and no remedy from Hyundai in the near future. This sets us up for future injury to my children in the event we are in an accident. This also will result in a lawsuit by us to Hyundai should I or my children are injured or maimed in the event thus vehicle does not properly protect us in an accident. The seat belts are recalled as well and parts are on back order. The solution from Hyundai is to continue to use the defective belts with minor children and hope for the best. This is simply unacceptable.

While entering a roundabout at a slow speed (~5MPH), the electronic power steering on my wife's car failed, almost resulting in an accident with another vehicle, as it suddenly became very difficult to steer. The vehicle's power steering warning indicator turned on, and then the following warning messages appeared on the dashboard: Check Forward/Side Safety system, Check Lane Safety system, Check Lane Following Assist system, and Check Inattentive Driving Warning system. After turning into a nearby parking lot and parking, the vehicle was turned off and then back on, and all warning messages and the power steering warning indicator turned off. My wife was approximately 1 mile from home and decided to try to drive home. After getting back on the road, the same issue occurred again with all indicators and warnings repopulating on the dashboard this time with the vehicle traveling at approximately 35 MPH as she crossed a major intersection. My wife was able to get the car home safely without power steering, and after turning the car off and back on again, all warning messages and indicators turned off again. The next day, 4/30/2026, we contacted our local Hyundai dealer and Hyundai roadside assistance. The vehicle was towed to the dealer, where it is currently being serviced for this issue. We have not yet received an update on what caused the issue, but we felt it was important to report it to NHTSA because, if it had happened at a higher speed, it could have resulted in a serious accident and possibly serious injury or death of my pregnant wife and child, who was with her in the car at the time. I can provide any and all updates and documentation I receive from the dealer upon request, and the vehicle can possibly be made available for inspection upon request.

The steering wheel clunks and locks when turning at low speeds or when ISG turns the car back on. At times, it is a hard enough jerk to pull it out of my hands. It was taken to the dealership multiple times. The coupler was replaced, but it still jerked the steering wheel. The dealership in Utah could not replicate the sound, even though it occurs multiple times a day at this point. Loss of the ability to steer after sitting at a light poses a huge safety issue between not being able to immediately navigate upon accelerating or when turning left at an intersection.

This complaint concerns a 2023 Hyundai Palisade subject to two active safety recalls that remain unresolved, creating an ongoing safety risk. The first involves noncompliance with FMVSS 226 (Ejection Mitigation), identified in a January 2026 recall. The manufacturer has acknowledged the vehicle may not meet federal occupant protection requirements but has provided no remedy and no timeline for repair. The second involves defective seat belt buckle assemblies that may fail to properly latch. An authorized dealer confirmed the condition and advised that parts have been ordered; however, no estimated arrival date or repair timeline has been provided. As a result, the repair cannot presently be completed. The vehicle is used to transport young children in rear-facing car seats that rely on properly functioning seat belts for secure installation. The inability to ensure proper seat belt function, combined with the lack of compliance with FMVSS 226, presents an ongoing safety risk. Despite multiple written inquiries, the dealer has not provided any written confirmation regarding repair timing, instead offering only verbal and unverifiable updates. The manufacturer has been placed on written notice but has not provided any substantive response or identified an available remedy. The vehicle has been inspected by an authorized dealer, who confirmed the recalls and the current inability to complete repairs. These conditions have persisted for months without an available repair path, leaving the vehicle in continuous use despite known safety defects and federal noncompliance. The inability to obtain a verifiable repair timeline or confirm parts availability demonstrates that the defects cannot be remedied within a reasonable time. Supporting documentation is attached. The lack of available remedy, combined with the inability to complete or verify recall repairs for safety-critical restraint systems, leaves occupants exposed to preventable injury risks in crash scenarios.

This is the second time I’ve had this incident. I was driving in the middle of nowhere Texas, no other cars or pedestrians were present. There were no overpasses or construction and out of nowhere. My sunroof exploded at 50 miles an hour. The weather was fair around 60°. This being the second time it had happened. I knew it was a sunroof and did not open the cover to inspect. I pulled over, got out of my car and looked and saw that my sunroof had blown out and upwards. The first time this happened, it was covered with minimal effort. Now that this has happened a second time with the car less than two years old I have to wait for the manufacturer to confirm it will be covered again.

My vehicle is subject to Recall 292 (NHTSA 24V-034). Hyundai has admitted in writing that this vehicle violates Federal Motor Vehicle Safety Standard (FMVSS) No. 226 because the third-row side curtain airbags fail to meet ejection mitigation requirements. ​I routinely transport minor children in the third row. Hyundai's official notice confirms this defect increases the risk of injury or death to occupants in this row during a rollover. ​Despite this life-threatening safety risk and the fact that there is no available remedy, Hyundai National Consumer Affairs (Case #XXX) has denied my request for a repurchase. They are citing the vehicle's mileage as a reason for denial, effectively forcing me to continue transporting my children in a vehicle that is federally non-compliant and admitted to be unsafe in a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seats) and 26V034000 (Air Bags). The contact stated there was an undisclosed failure with the suspension. The local dealer was contacted on several occasions, and the vehicle was diagnosed with suspension failure. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and declined a buyback. The failure mileage was approximately 18,000.

The TPMS does not alert at the required safety standard of 25% or the recommended PSI. The recommended PSI for the 2023 Palisade is 35. 25% drop would be 26.25. Even driving on 26PSI can be potentially deadly depending on how worn your tires are. I have found my tires at 27-28 PSI at least 3 times since purchasing the vehicle with no alert. The dealership tested what PSI sets off the TPMS warning light to make sure it does trigger a warning, and it was 25 PSI. They said they tested a few other palisades they had on lot currently and all were triggered at 25 PSI. This is unacceptable! Driving a heavier SUV, they should be required to trigger a warning at 5 PSI dip to avoid excessive low-pressure tire wear and dangerous driving conditions. These are family vehicles carrying children.

Since brand new the TPMS has not alerted to low tire pressure. 3 times I have caught the tires at 27.5PSI without a warning light. Between that and a suspension problem that causes the car to pull to the right even after 2 all-wheel alignments, my tires have around 6-8/32 tread left after 11,000 miles and 1.5 years.

I recently purchased a Hyundai vehicle and discovered that the previous owner still has full access to the vehicle’s Bluelink system. This includes remote start/stop, vehicle tracking, horn/lights, and other controls. Despite contacting Hyundai support and proving ownership, they still have not revoked or disabled this access. I am unable to override or reset the system myself. This poses a serious safety concern, because an unauthorized individual can: •Remotely disable the vehicle while in motion or parked, •Track my exact real-time location, or •Manipulate vehicle functions without my knowledge or consent. This is not a one-off issue. Hyundai has no effective system in place to guarantee owner control or revoke prior access, which leaves other buyers vulnerable too. This constitutes a design flaw in connected vehicle control systems, not just an isolated customer service problem.

While driving at slow speed I took my foot off the gas and applied pressure to the brake pedal. The brakes did not work properly; the brakes engaged and disengaged multiple times and the car continued to lurch forward almost resulting in a collision. This is a critical failure of the braking system and is extremely unsafe. In this scenario, I could have hit the car in front of me. Had I been approaching an intersection, I could have been in a severe collision. I brought the car to the dealership and they could not replicate the issue. They inspected the vehicle and did not provide any information on what could have caused the issue. No component was identified as the cause of the problem. No warning lamps were on prior to or after the incident. During the incident, I was not looking at my dashboard; I was trying to not hit the vehicle in front of me. The car has under 20,000 miles and has been driven for just over a year.

The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part for the headlight was $1500. I looked inside the headlight and their are packages of Dri-eaz to absorb the condensation. Since these packages will only absorb for a limited time the issue appears will only get worse and the Manufacture must have know of this issue.

While driving in the rain with the headlights on the moisture got inside the headlights covering the light output and making harder to see at night specially while it rains. Safety visibility concerns and moisture will decrease the life of the headlamps.

1) Drivers seat moves while driving. 2) Seat positioning failure. Failure causes seat to move back increasing length from pedals. Made it harder to reach the gas and brake pedal. Unsafe to drive while seat in motion. 3) Problem was reproduced by dealer. 4) No warning or error messages prior to failure. 5) Dealership and Tech support unable to fix problem with multiple attempts.

Tire size: 245/50R20 102V. All four original equipment tires (Hankook Ventus S1 Noble2 H452) developed sidewall failures at approximately 29,000-30,000 miles of normal driving. All four tires showed identical diagonal stress cracking across the upper sidewall, consistent with sidewall flex fatigue. One tire showed visible outward bulging/deformation of the sidewall, indicating internal structural separation. Two tires had areas of outer sidewall rubber torn away with internal cord material exposed. No warning light appeared prior to discovering the damage upon visual inspection. This presented a serious safety risk, as a sidewall in this condition can rupture suddenly at highway speed, causing sudden air loss and potential loss of vehicle control. The vehicle was used for daily driving, including with family passengers, before the damage was found. The tires were inspected and replaced by an independent tire retailer, who confirmed all four required replacement. The vehicle has not yet been inspected by the manufacturer, police, or insurance. This same tire model was previously subject to an NHTSA recall (Campaign 15T024) for sidewall cracking on a different size/application, and there is a documented pattern of similar consumer complaints describing sidewall cracking and failure on this tire line, including on other Hyundai models. These were original equipment tires with no known prior impact, collision, or unusual road event before the damage was discovered.

See attached document for complaint