2025 Hyundai Palisade Owner Complaints

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact experienced neck pain, and her husband suffered a burn mark from the air bag deployment. The contact's eleven-year-old son suffered neck pain and a seat belt burn, while her other child had no injuries seated in a car seat. Medical attention was received. A Police report was filed. The vehicle was towed to a salvage yard and declared a total loss by the insurance company. The manufacturer was made aware of the failure. The contact stated that prior to the crash, the vehicle had been taken to the dealer for the brake failure, and the dealer performed a brake inspection and passed the vehicle. The failure mileage was approximately 16,000.

NHTSA ID

11753975

Incident

Jul 27, 2026

Mileage

16,000 mi

The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked and unoccupied, while attempting to place the third-row seats down for her son's girlfriend to enter the vehicle, while setting the seat, the contact became aware that the sensor for the seat had failed, causing the seat to continue to fold down independently. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,958.

NHTSA ID

11753100

Incident

Jul 15, 2026

Mileage

26,958 mi

What happened: A franchised Hyundai dealership installed aftermarket window tint on a new 2025 Hyundai Palisade Calligraphy Night Edition prior to sale without disclosing it as a dealer add-on. When the vehicle was brought in for an active manufacturer safety recall concerning the rear quarter-window glass, the dealership informed us that the official factory recall remedy (applying a protective safety film) cannot adhere to window tint. Because the dealer-installed tint prevents the recall protective film from adhering, the dealership was unable to perform the safety recall unless the window tint was permanently removed or omitted. Component involved: Rear quarter-window glass and safety recall protective film. The vehicle and windows are available for inspection upon request. Safety Risk: The official Hyundai safety recall addresses an issue where the rear quarter-window glass poses a potential safety risk. Because the dealer-installed modification physically prevents the application of the recall safety film, the vehicle remains without the manufacturer's required safety recall remedy. Furthermore, dealership service personnel initially advised us to simply waive or decline the safety-related recall rather than resolving the modification conflict, leaving a potential safety hazard unaddressed. Dealer Confirmation & Inspection: The issue was confirmed by the authorized Hyundai dealership's service department and Service Director in writing. They verified that the recall film and the pre-installed tint are physically incompatible and that the recall remedy was omitted as a result.

NHTSA ID

11752463

Incident

Jul 10, 2026

The throttle feels like it’s being pressed even when my foot is ONKY on the brake.

NHTSA ID

11751943

Incident

Jul 10, 2026

My 2025 Hyundai Palisade intermittently experiences an abnormally high engine idle of approximately 1,500 RPM during the first few minutes of driving. The condition occurs randomly and is not present on every trip. While stopped at stop signs or intersections with my foot firmly on the brake pedal, I can feel the engine pushing against the brakes because of the elevated idle speed. When I release the brake pedal, the vehicle accelerates forward significantly faster than it normally would at idle. The engine speed eventually returns to a normal idle after several minutes of driving, but during the event the vehicle behaves unpredictably. This has occurred on both flat roads and hills. I have documented the condition on video showing the tachometer at approximately 1,500 RPM while the vehicle is stopped and my foot is on the brake. The vehicle was inspected by an authorized Hyundai dealership and remained there for approximately one week. The dealership was unable to reproduce the condition during testing and returned the vehicle without repairs. No warning lights or messages have appeared. Because the condition is intermittent and results in unexpected forward acceleration when the brake is released, I believe it presents a potential safety risk.

NHTSA ID

11751810

Incident

Jan 1, 2026

Upon returning home on 7/20/2025, I smelled a strong odor of gasoline. I looked under the car and saw that gas was leaking from a small hole on the (R) rear side of the tank. The hole was an approximately 1/16" . Due to danger of flammable fuel vapor and leaking gas I parked away from the house and put a temporary plug to stop the leak. I was shocked to find that the fuel tank was unshielded and made of thin walled plastic. There no warning indicators given prior to this incident. The vehicle has 12383 miles on it. Cause of the leak is unknown, possibly a poor mold casting of the tank.

NHTSA ID

11751797

Incident

Jul 20, 2026

The issue my car is having happens when the car is but I am at a complete stop and the auto on/off stop engages. I start again and turn the wheel all the way to the left and begin to drive. The wheel locks, then violently snaps back. In some instances it will set off the sensors and disengage the vehicle while I’m pulled out into traffic. I have brought this to the dealerships attention as well as corporate Hyundai. I was told they were able to recreate the problem and it is standard operating procedure. I was given a loaner vehicle and it did not perform this way and so I am doubtful but have also heard may others complain of the same issue.

NHTSA ID

11751283

Incident

Mar 9, 2025

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side second-row seat belt buckle failed to latch intermittently. The local dealer and an unknown dealer were contacted and informed that the parts were on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.

NHTSA ID

11749977

Incident

Nov 13, 2025

Mileage

7,000 mi

I purchased a new 2025 Hyundai Palisade SEL from Bud Clary Hyundai Auburn on July 2, 2026. Prior to purchase, the dealership acknowledged that the vehicle had open safety recalls and stated that customers could not take delivery until the recalls were addressed. I later relied on dealership representations that the recalls were being fixed and completed the purchase. After delivery, Hyundai Customer Care and the dealership's service department both confirmed that the recalls remain open on the vehicle. Hyundai has since confirmed in writing that the recalls have been open for an extended period of time. The open recalls include NHTSA recalls 25V607000 and 26V034000. I am submitting this complaint because I believe NHTSA should be aware that a new vehicle may have been delivered to a customer while these safety recalls remained open.

NHTSA ID

11749591

Incident

Jul 2, 2026

This vehicle has had an open recall for defective seat belts since 9/11/2025, but the Hyundai dealership I purchased from has been unable to perform repairs due to insufficient parts on hand. I've been told we're on a waitlist for parts but there is a nationwide shortage and there is no estimate when parts will be available.

NHTSA ID

11748655

Incident

Jul 6, 2026

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three times while the 4 ft. tall fire progressed towards the cabin of the vehicle. The contact stated that the entire vehicle burned with the exception of the rear exterior lights and the rear passenger's side tire. The fire was extinguished by the Fire Department, and a report was filed. A Police report was filed. There was no property damage. The contact was transported to the hospital by ambulance. The contact sustained chest pains, bruises on the chest cavity, several contusions and bruises, and difficulty breathing. The contact was undergoing breathing therapy. The vehicle was towed and deemed a total loss by the insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 40,000.

NHTSA ID

11747731

Incident

Jun 23, 2026

Mileage

40,000 mi

November 2025 I was on the freeway when I heard a loud bang. With my two young children in the car, I pulled off and inspected my car to find the rear moon roof glass had exploded. Luckily at the time, I had the shade closed or the glass would have been on my children and their car seats. I took it to the dealership and after a few weeks, my car was finished being repaired and returned to me. Last week, June 18 2026 I again was driving on the highway and heard again another loud bang. Only a few minutes away, I drove straight to the dealership, I knew it was the sounds of my moonroof again. They repaired and returned my car for a second time.

NHTSA ID

11746849

Incident

Jun 18, 2026

The headrest button is stuck and unable to lock into position. We cannot get the button unstuck & car seat is now unsafe. I had to purchase and entirely new car seat (see receipt).

NHTSA ID

11746817

Incident

Jun 25, 2026

Sunroof exploded while driving on Interstate 95 at 70mph. Photos show sunroof exploded outwards not inwards

NHTSA ID

11745993

Incident

Jun 23, 2026

The sunroof exploded while driving down the highway. It put other driver's at risk since glass was flying from the roof. I am waiting on a call from the dealership for a remedy for repair.

NHTSA ID

11745693

Incident

Jun 20, 2026

Vehicle stalls while at red lights stop signs or in parking lot. No lights come on prior to it stalling it just stalls throws itself into park and stalls. Very scary situation.

NHTSA ID

11745340

Incident

Jun 1, 2026

This is in relation to the recall 25V607000 issued September 19, 2025. My and my children's safety has been put at risk by Hyundai's failure to obtain replacement parts to fix this recall. They have no date expected for the requisite parts, and I am driving with the anxiety that the seatbelts could malfunction at any time and endanger me and my family.

NHTSA ID

11745232

Incident

Jun 19, 2026

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The parts remained unavailable, however, the contact constantly received emails and letters about the recall campaigns. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue by email and requested that no other notifications be sent unless the parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

NHTSA ID

11745019

Incident

Oct 23, 2025

XXX - approx 9:00pm - departed Copper and Sage restaurant enroute to the WigWam. After about 1/2 mile at 30-35mph, I slowed down to make a right turn. After completing the turn I pressed the accelerator to continue and the Palisade had absolutely no power. I pressed the pedal to the floor with no success. I was finally forced to pull over and stop the vehicle and place it in park. After doing so, the Palisade was able to return to operation with the pedal and for fear of another incident we drove home. 2nd Incident - 2 Mar 2026 - approx 1200pm. We were traveling west on XXX from [XXX] to [XXX] and began the ascent through the mountains going west towards XXX. After experiencing a steady grade upward approximately 6-7% at speed of 55-60mph, I used the hand shift paddle to downshift one gear to assist in the upward climb. Upon doing so, the Palisade once again died with no power at all. I pushed the accelerator pedal to the floor with no success of power. This incident could have been devastating as we were in the far left lane with many other vehicles behind us. I had no place to pull over to the left so I began to make my way to the right shoulder over 3 lanes very slowly under only previous velocity motion. We narrowly avoided being hit from behind numerous times and finally made it over to the right shoulder. After finally stopping the Palisade, I put the vehicle in park and it returned to operation with the pedal once again. We then carefully pulled out off the shoulder and the Palisade operated normally until we arrived at our destination. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744596

Incident

Mar 2, 2026

THE REAR CAMBER AND TOE ADJUSTER CAMS ARE COMING LOOSE. NOTICING A PROBLEM WITH 2 DIFFERENT CUSTOMER'S PALISADES. BOTH MODELS UNDER 50000 MILES. VEHICLES HAD NOT BEEN ALIGNED SINCE THE OEM BUILD.

NHTSA ID

11743736

Incident

Jun 12, 2026

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the contact heard a loud sound and noticed that the sunroof had unexpectedly exploded. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,600.

NHTSA ID

11742760

Incident

Jun 8, 2026

Mileage

5,600 mi

2025 Palisade Night edition black grill and associated trim will peel and flake paint off from normal wear and tear including hand washing. I am on my third grill and trim which was installed damaged. This is like no vehicle I have ever owned in terms of the sensitive nature of the front grill components. They have not corrected the parts and they continue to fail.

NHTSA ID

11742468

Incident

Oct 1, 2025

NHTSA recall number 25V-607. I've been trying to have this recall service performed but have been notified since NOVEMBER 2025 the parts are on backorder. Was scheduled to have the recall service performed today and upon arrival was informed that the parts were not available after being told that the parts were in?????? 6 months is a reasonable amount of time to has this performed, why is Hyundai slow walking this safety issue?

NHTSA ID

11741797

Incident

Jun 3, 2026

The contact owns a The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.  The VIN was invalid./

NHTSA ID

11741283

Incident

May 28, 2025

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000(Seat Belts) and 26V034000(Air Bags); however, the parts to do the recalls repairs were not yet available.  The dealer was contacted in February 2026 and informed the contact that the parts were ordered for the seat belt recall repair. The contact stated that the parts for both recalls repairs remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was made aware of the issue and offered vehicle rental assistance. The contact had not experienced a failure.

NHTSA ID

11740093

Incident

May 26, 2026