2025 Hyundai Palisade Owner Complaints

While driving normally with the vehicle already in Drive, the vehicle suddenly lost propulsion and displayed a message instructing me to shift to Park or Neutral. I attempted to select both Park and Neutral, but the vehicle would not respond to the shift controls. I ultimately turned the vehicle off and restarted it, after which it operated normally. The vehicle was taken to an authorized Hyundai dealer. No stored fault codes were found, and the dealer has been unable to reproduce the event during road testing and GDS flight recording. The underlying cause remains unidentified. I am concerned that recurrence in moving traffic or while crossing an intersection could create a crash risk.

NHTSA ID

11765434

Incident

Sep 12, 2026

After slowing to make a right or left turn, pressing on the accelarrator causes no response for ten to fifteen seconds. This proble seems to be in numerous Palisades for 2023 to 2026. Numerous message boards have reports of this issue with the dealer not being able to repair the problem. I myself almost gor into an accident due to this issue.

NHTSA ID

11765104

Incident

Sep 11, 2026

On 9/15/26 I had activated my left turn signal and was entering the left hand turn lane. About halfway into the lane, the vehicle dashboard displayed “Emergency steering activated” and began forcing my steering wheel the opposite direction for no reason. There was no traffic and I was not crossing into somewhere I shouldn’t. This was extremely dangerous. I haven’t notified Hyundai. Weather was sunny and clear.

NHTSA ID

11764504

Incident

Sep 15, 2026

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving on the highway at 60 MPH, the front windshield fractured in several places while attempting to swat a mosquito, resulting in eight crack lines across the glass. The contact stated that the windshield cracked more easily than expected. The failure mileage was approximately 23,000.

NHTSA ID

11764336

Incident

Sep 14, 2026

Mileage

23,000 mi

Since January 2026, the southern states Hyundai dealership in Raleigh, North Carolina has given me excuses or refused to provide service for the recalls on my car unless we use a paid for service through them. recently on XXX I brought my car in for one of two recalls. Two hours prior to my appointment I called the dealership to confirm everything was all set and the timeframe. Upon arriving for my appointment, I was told that the part for the seatbelt recall had come in and the dealership was unable to complete both recalls at the time of my appointment so I requested one to be completed and then I would come back for the other another day. The dealership refused they stated “I could leave my car and just go into work a little late the next day.” They stated “ we will not get paid if we complete only one and not the other” I was turned away from my appointment unless I would go into work late the next day and leave my car overnight without a rental. Southern states Hyundai in [XXX] has denied on multiple occasions since January 2026 any recalls to be completed and hassled us every time we come in for an oil change or a state inspection due to not completing the recalls, but they also don’t have the parts and will not communicate when parts are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11763786

Incident

Sep 1, 2026

Following a dealer transfer assembly replacement under warranty on a 2025 Hyundai Palisade, technicians failed to perform a post-repair alignment and left the driveshaft unseated. The 2nd dealership we went to subsequently misdiagnosed the resulting suspension warping as 'tire overinflation' on June 5. As a direct result, my family unknowingly drove thousands of highway miles across state lines to MT and SD with an unseated drivetrain and a completely loose structural subframe bolt, presenting a severe risk of catastrophic suspension/steering failure at highway speeds. They misdiagnosed 3 times and claimed to do test drives each time, but each time we got in the vehicle, we heard the noises, they said they could not hear. Had a mechanic ride with to verify the noise, and only diagnosed the driveshaft unseated afterward, but not the subframe bolt, which the structural defect was finally confirmed on August 25, the 4th time at the 2nd dealer.

NHTSA ID

11761673

Incident

May 1, 2026

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not repaired because parts for recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the first and second row seat belts failed to buckle as needed. The failure mileage was 18,931.

NHTSA ID

11761272

Incident

Apr 16, 2026

Mileage

18,931 mi

On XXX at approximately 5:20 PM, I was driving my 2025 Hyundai Palisade in [XXX] near [XXX] and [XXX] when the front sunroof glass suddenly shattered with a loud explosive sound. The outside temperature was approximately 102°F and conditions were sunny. I did not see or hear any object strike the sunroof before the glass failed. There was no collision or other event immediately preceding the failure. The interior sunshade was closed and contained much of the shattered glass. The front sunroof glass was extensively fractured while the surrounding roof and rear roof glass showed no apparent impact damage. I have photographs documenting the condition immediately after the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11761164

Incident

Aug 31, 2026

At 16 thousand plus my car was at a stop light and stop/stalled/shut down what ever you want to call it. The auto stop was on but this was not the problem. I physically had to restart my car in traffic. The next time I experience this was at 20 thousand plus. We were in the hospital parking garage and the car again stop/stalled/shut down and I physically had to restart it again. This time I was driving with the auto stop off. I have experience this again at 21 thousand plus. Again I was at a stop light. The auto stop was off. The car stall/stop/completely shut down again. Car had to be restarted while again in traffic. Hyundai had been notified of the stall/stops. This was the last time I was dealing with this problem and took it into Happy Hyundai in Libertyville Illinois. They had it for a week. They did run test, but the car was not giving any codes. Happy Hyundai did not run it over the weekend for on my bluelink I get notification. On Monday my husband called and told them to drive it because this is when we are experiencing the problem. Happy Hyundai drove it once. Tech was not able to replicate it. My husband also took Happy Hyundai to let it run. They let the car run. This is what happen when we were in the hospital parking lot. We were sitting. The safety of the person driving the car is at risk for a accident. There have been reports on they Hyundai facebook web sites of the car stalling while driving at speed. I carry my handicapped daughter in my car. This stall/stop becomes a worry some problem, not knowing when it is going to shut off again. This has caused me much anxiety. I don't even want to drive my car. This is a accident waiting to happen. Along with many law suite's. No dash board cluster lights were on when the car stall/stop. Car has been inspected by Happy Hyundai and is now going back per Hyundai Coporate wanting a tech to pull codes.

NHTSA ID

11760775

Incident

Aug 21, 2026

The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked, the passenger’s side third-row seat independently adjusted and then attempted to fold over. The contact stated that the [XXX] child was seated in the seat during the failure. In addition, the contact stated that while driving at an undisclosed speed, the second-row passenger’s side seat independently adjusted and attempted to fold over. The contact’s [XXX] child was seated in the seat at the time. The failure was persistent. The dealer was made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11759422

Incident

Feb 17, 2026

Mileage

25,000 mi

I am the owner of a 2025 Hyundai Palisade Calligraphy FWD, VIN [XXX], which currently has two unrepaired safety recalls. The most concerning unresolved recall is NHTSA Recall 25V607 / Hyundai Recall 283, involving front-row and second-row outer seat-belt buckle assemblies that may contain out-of-specification components. According to the recall notice, the buckle may fail to fully latch under certain conditions, creating an increased risk of injury to occupants in a crash. I have been attempting to have this safety recall remedied, but Hyundai has been unable to provide the necessary replacement part. The dealership has advised me that the seat-belt buckle part was ordered but remains on backorder. Hyundai Motor America Consumer Affairs has also confirmed that they are still waiting for the part to arrive at the dealership. I have repeatedly contacted both the dealership and Hyundai Motor America regarding this unresolved safety recall. Hyundai assigned my case to National Consumer Affairs under case number XXX. I have been given multiple promised dates for updates and phone calls, but those calls have repeatedly been postponed without the recall being remedied. Hyundai has most recently confirmed to me in writing that it is still "diligently working on getting the seat buckle order into the dealership" and that I will be contacted by the dealer once the part arrives. My vehicle also has an additional unrepaired safety recall, NHTSA Recall 26V034 / Hyundai Recall 292, concerning third-row ejection mitigation requirements. I understand that recalls must be repaired at no cost to the owner, and I am not asking NHTSA to resolve a customer-service or financial dispute. My primary concern is that I have an unresolved safety recall involving the vehicle's seat-belt restraint system and Hyundai has been unable to provide the remedy because the necessary part remains unavailable. I am requesting that NHTSA document this complaint and review the circu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

NHTSA ID

11757648

Incident

Apr 25, 2026

This 2025 Hyundai Palisade Calligraphy is a “Top of the Line” model loaded with automatic gadgetry that is NOT ready for Prime Time or any roadway. It is unsafe for the following reasons: Problems appear to be software up-date related; the software updates way too often via overnight web connection. These updates not only change existing status of mundane systems (hatch or doors unlocking opening, etc.); these updates appear to insert bugs into the operating system which then affects the safety of automated vehicle systems which then create unsafe driving conditions on roads. The biggest safety concern is with Hyundai’s “Smart Cruise Control” system. When a driver chooses a set speed they want to follow, here is what happens often: The Hyundai Smart Cruise Control is turned on and a driver “attempts” to index to the desired speed. Once this speed is actually attained all is good. IF the posted road speed limit increases from 25 MPH to 40 MPH the driver has 2 choices, hold the speed increase button in for 3 seconds for a 5 MPH bump up OR press the button quickly for 1 MPH bump ups. Instead, here is what happens OFTEN, a 3 second hold jumps the speed to 65 MPH desired speed! Or, a quick bump jumps to 50 MPH desired speed! It is random and sporadic to what actually happens, so a driver must pay attention and cancel cruise control quickly, then get things back to normal and begin over. All this occurs while moving on a roadway at speed, hence UNSAFE biggly! Also, what happens, these vehicles front view camera read the posted speed limit (on a street-side sign) and “automatically” sets the posted speed into the Hyundai “Smart Cruise Control”. It has upped this SUV’s speed to 95 MPH and 75 MPH automatically! The driver needs to be attentive to what the automated “Smart Cruise Control” systems are actually doing; all while driving on busy roadways! This is VERY UNSAFE! I believe web software updates are creating these problems - STOP updates immediately.

NHTSA ID

11756634

Incident

Jul 6, 2026

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact experienced neck pain, and her husband suffered a burn mark from the air bag deployment. The contact's eleven-year-old son suffered neck pain and a seat belt burn, while her other child had no injuries seated in a car seat. Medical attention was received. A Police report was filed. The vehicle was towed to a salvage yard and declared a total loss by the insurance company. The manufacturer was made aware of the failure. The contact stated that prior to the crash, the vehicle had been taken to the dealer for the brake failure, and the dealer performed a brake inspection and passed the vehicle. The failure mileage was approximately 16,000.

NHTSA ID

11753975

Incident

Jul 27, 2026

Mileage

16,000 mi

The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked and unoccupied, while attempting to place the third-row seats down for her son's girlfriend to enter the vehicle, while setting the seat, the contact became aware that the sensor for the seat had failed, causing the seat to continue to fold down independently. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,958.

NHTSA ID

11753100

Incident

Jul 15, 2026

Mileage

26,958 mi

What happened: A franchised Hyundai dealership installed aftermarket window tint on a new 2025 Hyundai Palisade Calligraphy Night Edition prior to sale without disclosing it as a dealer add-on. When the vehicle was brought in for an active manufacturer safety recall concerning the rear quarter-window glass, the dealership informed us that the official factory recall remedy (applying a protective safety film) cannot adhere to window tint. Because the dealer-installed tint prevents the recall protective film from adhering, the dealership was unable to perform the safety recall unless the window tint was permanently removed or omitted. Component involved: Rear quarter-window glass and safety recall protective film. The vehicle and windows are available for inspection upon request. Safety Risk: The official Hyundai safety recall addresses an issue where the rear quarter-window glass poses a potential safety risk. Because the dealer-installed modification physically prevents the application of the recall safety film, the vehicle remains without the manufacturer's required safety recall remedy. Furthermore, dealership service personnel initially advised us to simply waive or decline the safety-related recall rather than resolving the modification conflict, leaving a potential safety hazard unaddressed. Dealer Confirmation & Inspection: The issue was confirmed by the authorized Hyundai dealership's service department and Service Director in writing. They verified that the recall film and the pre-installed tint are physically incompatible and that the recall remedy was omitted as a result.

NHTSA ID

11752463

Incident

Jul 10, 2026

The throttle feels like it’s being pressed even when my foot is ONKY on the brake.

NHTSA ID

11751943

Incident

Jul 10, 2026

My 2025 Hyundai Palisade intermittently experiences an abnormally high engine idle of approximately 1,500 RPM during the first few minutes of driving. The condition occurs randomly and is not present on every trip. While stopped at stop signs or intersections with my foot firmly on the brake pedal, I can feel the engine pushing against the brakes because of the elevated idle speed. When I release the brake pedal, the vehicle accelerates forward significantly faster than it normally would at idle. The engine speed eventually returns to a normal idle after several minutes of driving, but during the event the vehicle behaves unpredictably. This has occurred on both flat roads and hills. I have documented the condition on video showing the tachometer at approximately 1,500 RPM while the vehicle is stopped and my foot is on the brake. The vehicle was inspected by an authorized Hyundai dealership and remained there for approximately one week. The dealership was unable to reproduce the condition during testing and returned the vehicle without repairs. No warning lights or messages have appeared. Because the condition is intermittent and results in unexpected forward acceleration when the brake is released, I believe it presents a potential safety risk.

NHTSA ID

11751810

Incident

Jan 1, 2026

Upon returning home on 7/20/2025, I smelled a strong odor of gasoline. I looked under the car and saw that gas was leaking from a small hole on the (R) rear side of the tank. The hole was an approximately 1/16" . Due to danger of flammable fuel vapor and leaking gas I parked away from the house and put a temporary plug to stop the leak. I was shocked to find that the fuel tank was unshielded and made of thin walled plastic. There no warning indicators given prior to this incident. The vehicle has 12383 miles on it. Cause of the leak is unknown, possibly a poor mold casting of the tank.

NHTSA ID

11751797

Incident

Jul 20, 2026

The issue my car is having happens when the car is but I am at a complete stop and the auto on/off stop engages. I start again and turn the wheel all the way to the left and begin to drive. The wheel locks, then violently snaps back. In some instances it will set off the sensors and disengage the vehicle while I’m pulled out into traffic. I have brought this to the dealerships attention as well as corporate Hyundai. I was told they were able to recreate the problem and it is standard operating procedure. I was given a loaner vehicle and it did not perform this way and so I am doubtful but have also heard may others complain of the same issue.

NHTSA ID

11751283

Incident

Mar 9, 2025

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side second-row seat belt buckle failed to latch intermittently. The local dealer and an unknown dealer were contacted and informed that the parts were on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.

NHTSA ID

11749977

Incident

Nov 13, 2025

Mileage

7,000 mi

I purchased a new 2025 Hyundai Palisade SEL from Bud Clary Hyundai Auburn on July 2, 2026. Prior to purchase, the dealership acknowledged that the vehicle had open safety recalls and stated that customers could not take delivery until the recalls were addressed. I later relied on dealership representations that the recalls were being fixed and completed the purchase. After delivery, Hyundai Customer Care and the dealership's service department both confirmed that the recalls remain open on the vehicle. Hyundai has since confirmed in writing that the recalls have been open for an extended period of time. The open recalls include NHTSA recalls 25V607000 and 26V034000. I am submitting this complaint because I believe NHTSA should be aware that a new vehicle may have been delivered to a customer while these safety recalls remained open.

NHTSA ID

11749591

Incident

Jul 2, 2026

This vehicle has had an open recall for defective seat belts since 9/11/2025, but the Hyundai dealership I purchased from has been unable to perform repairs due to insufficient parts on hand. I've been told we're on a waitlist for parts but there is a nationwide shortage and there is no estimate when parts will be available.

NHTSA ID

11748655

Incident

Jul 6, 2026

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three times while the 4 ft. tall fire progressed towards the cabin of the vehicle. The contact stated that the entire vehicle burned with the exception of the rear exterior lights and the rear passenger's side tire. The fire was extinguished by the Fire Department, and a report was filed. A Police report was filed. There was no property damage. The contact was transported to the hospital by ambulance. The contact sustained chest pains, bruises on the chest cavity, several contusions and bruises, and difficulty breathing. The contact was undergoing breathing therapy. The vehicle was towed and deemed a total loss by the insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 40,000.

NHTSA ID

11747731

Incident

Jun 23, 2026

Mileage

40,000 mi

November 2025 I was on the freeway when I heard a loud bang. With my two young children in the car, I pulled off and inspected my car to find the rear moon roof glass had exploded. Luckily at the time, I had the shade closed or the glass would have been on my children and their car seats. I took it to the dealership and after a few weeks, my car was finished being repaired and returned to me. Last week, June 18 2026 I again was driving on the highway and heard again another loud bang. Only a few minutes away, I drove straight to the dealership, I knew it was the sounds of my moonroof again. They repaired and returned my car for a second time.

NHTSA ID

11746849

Incident

Jun 18, 2026

The headrest button is stuck and unable to lock into position. We cannot get the button unstuck & car seat is now unsafe. I had to purchase and entirely new car seat (see receipt).

NHTSA ID

11746817

Incident

Jun 25, 2026