2025 Hyundai Palisade Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Hyundai Palisade, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes9630.4%
- Seat belts5718.0%
- Driver assistance3310.4%
- Airbags319.8%
- Suspension144.4%
- Interior & seats134.1%
- Engine123.8%
- Visibility103.2%
- Steering103.2%
- Powertrain (other)92.8%
- Electrical82.5%
- Fuel system82.5%
- Body & structure61.9%
- Other / unspecified51.6%
- Tires & wheels30.9%
- Exterior lighting10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact experienced neck pain, and her husband suffered a burn mark from the air bag deployment. The contact's eleven-year-old son suffered neck pain and a seat belt burn, while her other child had no injuries seated in a car seat. Medical attention was received. A Police report was filed. The vehicle was towed to a salvage yard and declared a total loss by the insurance company. The manufacturer was made aware of the failure. The contact stated that prior to the crash, the vehicle had been taken to the dealer for the brake failure, and the dealer performed a brake inspection and passed the vehicle. The failure mileage was approximately 16,000.
My 2025 Hyundai Palisade intermittently experiences an abnormally high engine idle of approximately 1,500 RPM during the first few minutes of driving. The condition occurs randomly and is not present on every trip. While stopped at stop signs or intersections with my foot firmly on the brake pedal, I can feel the engine pushing against the brakes because of the elevated idle speed. When I release the brake pedal, the vehicle accelerates forward significantly faster than it normally would at idle. The engine speed eventually returns to a normal idle after several minutes of driving, but during the event the vehicle behaves unpredictably. This has occurred on both flat roads and hills. I have documented the condition on video showing the tachometer at approximately 1,500 RPM while the vehicle is stopped and my foot is on the brake. The vehicle was inspected by an authorized Hyundai dealership and remained there for approximately one week. The dealership was unable to reproduce the condition during testing and returned the vehicle without repairs. No warning lights or messages have appeared. Because the condition is intermittent and results in unexpected forward acceleration when the brake is released, I believe it presents a potential safety risk.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not repaired because parts for recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the first and second row seat belts failed to buckle as needed. The failure mileage was 18,931.
I am the owner of a 2025 Hyundai Palisade Calligraphy FWD, VIN [XXX], which currently has two unrepaired safety recalls. The most concerning unresolved recall is NHTSA Recall 25V607 / Hyundai Recall 283, involving front-row and second-row outer seat-belt buckle assemblies that may contain out-of-specification components. According to the recall notice, the buckle may fail to fully latch under certain conditions, creating an increased risk of injury to occupants in a crash. I have been attempting to have this safety recall remedied, but Hyundai has been unable to provide the necessary replacement part. The dealership has advised me that the seat-belt buckle part was ordered but remains on backorder. Hyundai Motor America Consumer Affairs has also confirmed that they are still waiting for the part to arrive at the dealership. I have repeatedly contacted both the dealership and Hyundai Motor America regarding this unresolved safety recall. Hyundai assigned my case to National Consumer Affairs under case number XXX. I have been given multiple promised dates for updates and phone calls, but those calls have repeatedly been postponed without the recall being remedied. Hyundai has most recently confirmed to me in writing that it is still "diligently working on getting the seat buckle order into the dealership" and that I will be contacted by the dealer once the part arrives. My vehicle also has an additional unrepaired safety recall, NHTSA Recall 26V034 / Hyundai Recall 292, concerning third-row ejection mitigation requirements. I understand that recalls must be repaired at no cost to the owner, and I am not asking NHTSA to resolve a customer-service or financial dispute. My primary concern is that I have an unresolved safety recall involving the vehicle's seat-belt restraint system and Hyundai has been unable to provide the remedy because the necessary part remains unavailable. I am requesting that NHTSA document this complaint and review the circu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
This 2025 Hyundai Palisade Calligraphy is a “Top of the Line” model loaded with automatic gadgetry that is NOT ready for Prime Time or any roadway. It is unsafe for the following reasons: Problems appear to be software up-date related; the software updates way too often via overnight web connection. These updates not only change existing status of mundane systems (hatch or doors unlocking opening, etc.); these updates appear to insert bugs into the operating system which then affects the safety of automated vehicle systems which then create unsafe driving conditions on roads. The biggest safety concern is with Hyundai’s “Smart Cruise Control” system. When a driver chooses a set speed they want to follow, here is what happens often: The Hyundai Smart Cruise Control is turned on and a driver “attempts” to index to the desired speed. Once this speed is actually attained all is good. IF the posted road speed limit increases from 25 MPH to 40 MPH the driver has 2 choices, hold the speed increase button in for 3 seconds for a 5 MPH bump up OR press the button quickly for 1 MPH bump ups. Instead, here is what happens OFTEN, a 3 second hold jumps the speed to 65 MPH desired speed! Or, a quick bump jumps to 50 MPH desired speed! It is random and sporadic to what actually happens, so a driver must pay attention and cancel cruise control quickly, then get things back to normal and begin over. All this occurs while moving on a roadway at speed, hence UNSAFE biggly! Also, what happens, these vehicles front view camera read the posted speed limit (on a street-side sign) and “automatically” sets the posted speed into the Hyundai “Smart Cruise Control”. It has upped this SUV’s speed to 95 MPH and 75 MPH automatically! The driver needs to be attentive to what the automated “Smart Cruise Control” systems are actually doing; all while driving on busy roadways! This is VERY UNSAFE! I believe web software updates are creating these problems - STOP updates immediately.
The throttle feels like it’s being pressed even when my foot is ONKY on the brake.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not repaired because parts for recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the first and second row seat belts failed to buckle as needed. The failure mileage was 18,931.
What happened: A franchised Hyundai dealership installed aftermarket window tint on a new 2025 Hyundai Palisade Calligraphy Night Edition prior to sale without disclosing it as a dealer add-on. When the vehicle was brought in for an active manufacturer safety recall concerning the rear quarter-window glass, the dealership informed us that the official factory recall remedy (applying a protective safety film) cannot adhere to window tint. Because the dealer-installed tint prevents the recall protective film from adhering, the dealership was unable to perform the safety recall unless the window tint was permanently removed or omitted. Component involved: Rear quarter-window glass and safety recall protective film. The vehicle and windows are available for inspection upon request. Safety Risk: The official Hyundai safety recall addresses an issue where the rear quarter-window glass poses a potential safety risk. Because the dealer-installed modification physically prevents the application of the recall safety film, the vehicle remains without the manufacturer's required safety recall remedy. Furthermore, dealership service personnel initially advised us to simply waive or decline the safety-related recall rather than resolving the modification conflict, leaving a potential safety hazard unaddressed. Dealer Confirmation & Inspection: The issue was confirmed by the authorized Hyundai dealership's service department and Service Director in writing. They verified that the recall film and the pre-installed tint are physically incompatible and that the recall remedy was omitted as a result.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Following a dealer transfer assembly replacement under warranty on a 2025 Hyundai Palisade, technicians failed to perform a post-repair alignment and left the driveshaft unseated. The 2nd dealership we went to subsequently misdiagnosed the resulting suspension warping as 'tire overinflation' on June 5. As a direct result, my family unknowingly drove thousands of highway miles across state lines to MT and SD with an unseated drivetrain and a completely loose structural subframe bolt, presenting a severe risk of catastrophic suspension/steering failure at highway speeds. They misdiagnosed 3 times and claimed to do test drives each time, but each time we got in the vehicle, we heard the noises, they said they could not hear. Had a mechanic ride with to verify the noise, and only diagnosed the driveshaft unseated afterward, but not the subframe bolt, which the structural defect was finally confirmed on August 25, the 4th time at the 2nd dealer.
THE REAR CAMBER AND TOE ADJUSTER CAMS ARE COMING LOOSE. NOTICING A PROBLEM WITH 2 DIFFERENT CUSTOMER'S PALISADES. BOTH MODELS UNDER 50000 MILES. VEHICLES HAD NOT BEEN ALIGNED SINCE THE OEM BUILD.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked, the passenger’s side third-row seat independently adjusted and then attempted to fold over. The contact stated that the [XXX] child was seated in the seat during the failure. In addition, the contact stated that while driving at an undisclosed speed, the second-row passenger’s side seat independently adjusted and attempted to fold over. The contact’s [XXX] child was seated in the seat at the time. The failure was persistent. The dealer was made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked and unoccupied, while attempting to place the third-row seats down for her son's girlfriend to enter the vehicle, while setting the seat, the contact became aware that the sensor for the seat had failed, causing the seat to continue to fold down independently. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,958.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
At 16 thousand plus my car was at a stop light and stop/stalled/shut down what ever you want to call it. The auto stop was on but this was not the problem. I physically had to restart my car in traffic. The next time I experience this was at 20 thousand plus. We were in the hospital parking garage and the car again stop/stalled/shut down and I physically had to restart it again. This time I was driving with the auto stop off. I have experience this again at 21 thousand plus. Again I was at a stop light. The auto stop was off. The car stall/stop/completely shut down again. Car had to be restarted while again in traffic. Hyundai had been notified of the stall/stops. This was the last time I was dealing with this problem and took it into Happy Hyundai in Libertyville Illinois. They had it for a week. They did run test, but the car was not giving any codes. Happy Hyundai did not run it over the weekend for on my bluelink I get notification. On Monday my husband called and told them to drive it because this is when we are experiencing the problem. Happy Hyundai drove it once. Tech was not able to replicate it. My husband also took Happy Hyundai to let it run. They let the car run. This is what happen when we were in the hospital parking lot. We were sitting. The safety of the person driving the car is at risk for a accident. There have been reports on they Hyundai facebook web sites of the car stalling while driving at speed. I carry my handicapped daughter in my car. This stall/stop becomes a worry some problem, not knowing when it is going to shut off again. This has caused me much anxiety. I don't even want to drive my car. This is a accident waiting to happen. Along with many law suite's. No dash board cluster lights were on when the car stall/stop. Car has been inspected by Happy Hyundai and is now going back per Hyundai Coporate wanting a tech to pull codes.
My 2025 Hyundai Palisade intermittently experiences an abnormally high engine idle of approximately 1,500 RPM during the first few minutes of driving. The condition occurs randomly and is not present on every trip. While stopped at stop signs or intersections with my foot firmly on the brake pedal, I can feel the engine pushing against the brakes because of the elevated idle speed. When I release the brake pedal, the vehicle accelerates forward significantly faster than it normally would at idle. The engine speed eventually returns to a normal idle after several minutes of driving, but during the event the vehicle behaves unpredictably. This has occurred on both flat roads and hills. I have documented the condition on video showing the tachometer at approximately 1,500 RPM while the vehicle is stopped and my foot is on the brake. The vehicle was inspected by an authorized Hyundai dealership and remained there for approximately one week. The dealership was unable to reproduce the condition during testing and returned the vehicle without repairs. No warning lights or messages have appeared. Because the condition is intermittent and results in unexpected forward acceleration when the brake is released, I believe it presents a potential safety risk.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving on the highway at 60 MPH, the front windshield fractured in several places while attempting to swat a mosquito, resulting in eight crack lines across the glass. The contact stated that the windshield cracked more easily than expected. The failure mileage was approximately 23,000.
On XXX at approximately 5:20 PM, I was driving my 2025 Hyundai Palisade in [XXX] near [XXX] and [XXX] when the front sunroof glass suddenly shattered with a loud explosive sound. The outside temperature was approximately 102°F and conditions were sunny. I did not see or hear any object strike the sunroof before the glass failed. There was no collision or other event immediately preceding the failure. The interior sunshade was closed and contained much of the shattered glass. The front sunroof glass was extensively fractured while the surrounding roof and rear roof glass showed no apparent impact damage. I have photographs documenting the condition immediately after the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
On 9/15/26 I had activated my left turn signal and was entering the left hand turn lane. About halfway into the lane, the vehicle dashboard displayed “Emergency steering activated” and began forcing my steering wheel the opposite direction for no reason. There was no traffic and I was not crossing into somewhere I shouldn’t. This was extremely dangerous. I haven’t notified Hyundai. Weather was sunny and clear.
The issue my car is having happens when the car is but I am at a complete stop and the auto on/off stop engages. I start again and turn the wheel all the way to the left and begin to drive. The wheel locks, then violently snaps back. In some instances it will set off the sensors and disengage the vehicle while I’m pulled out into traffic. I have brought this to the dealerships attention as well as corporate Hyundai. I was told they were able to recreate the problem and it is standard operating procedure. I was given a loaner vehicle and it did not perform this way and so I am doubtful but have also heard may others complain of the same issue.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While driving normally with the vehicle already in Drive, the vehicle suddenly lost propulsion and displayed a message instructing me to shift to Park or Neutral. I attempted to select both Park and Neutral, but the vehicle would not respond to the shift controls. I ultimately turned the vehicle off and restarted it, after which it operated normally. The vehicle was taken to an authorized Hyundai dealer. No stored fault codes were found, and the dealer has been unable to reproduce the event during road testing and GDS flight recording. The underlying cause remains unidentified. I am concerned that recurrence in moving traffic or while crossing an intersection could create a crash risk.
After slowing to make a right or left turn, pressing on the accelarrator causes no response for ten to fifteen seconds. This proble seems to be in numerous Palisades for 2023 to 2026. Numerous message boards have reports of this issue with the dealer not being able to repair the problem. I myself almost gor into an accident due to this issue.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The throttle feels like it’s being pressed even when my foot is ONKY on the brake.
Sunroof completely shattered while driving. Yes, it is available for inspection upon request. Due to the glass spontaneously shattering while driving, all occupants in the vehicle were at risk of injury. Problem was confirmed by dealership close to where the incident happened but later denied by other dealerships close to our home. (Glass shattered while on vacation). Vehicle has not been officially inspected No warnings/messages were given before incident occurred
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
While driving normally with the vehicle already in Drive, the vehicle suddenly lost propulsion and displayed a message instructing me to shift to Park or Neutral. I attempted to select both Park and Neutral, but the vehicle would not respond to the shift controls. I ultimately turned the vehicle off and restarted it, after which it operated normally. The vehicle was taken to an authorized Hyundai dealer. No stored fault codes were found, and the dealer has been unable to reproduce the event during road testing and GDS flight recording. The underlying cause remains unidentified. I am concerned that recurrence in moving traffic or while crossing an intersection could create a crash risk.
After slowing to make a right or left turn, pressing on the accelarrator causes no response for ten to fifteen seconds. This proble seems to be in numerous Palisades for 2023 to 2026. Numerous message boards have reports of this issue with the dealer not being able to repair the problem. I myself almost gor into an accident due to this issue.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Sunroof exploded while driving on Interstate 95 at 70mph. Photos show sunroof exploded outwards not inwards
Made aware from NHTSA of safety issues #226 Ejection Mitigation #283 Seat Belt Assemblies Notified Hyundai
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Following a dealer transfer assembly replacement under warranty on a 2025 Hyundai Palisade, technicians failed to perform a post-repair alignment and left the driveshaft unseated. The 2nd dealership we went to subsequently misdiagnosed the resulting suspension warping as 'tire overinflation' on June 5. As a direct result, my family unknowingly drove thousands of highway miles across state lines to MT and SD with an unseated drivetrain and a completely loose structural subframe bolt, presenting a severe risk of catastrophic suspension/steering failure at highway speeds. They misdiagnosed 3 times and claimed to do test drives each time, but each time we got in the vehicle, we heard the noises, they said they could not hear. Had a mechanic ride with to verify the noise, and only diagnosed the driveshaft unseated afterward, but not the subframe bolt, which the structural defect was finally confirmed on August 25, the 4th time at the 2nd dealer.
The headrest button is stuck and unable to lock into position. We cannot get the button unstuck & car seat is now unsafe. I had to purchase and entirely new car seat (see receipt).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I was driving my 2025 Hyundai Palisade Night Edition on a rural highway at 55mph 245/50R20 102V when I heard a boom. The right front tire sidewall had blown out in 2 spots. I put the spare on and redrove the section where the tire blew out and the highway had no potholes or debris that would have caused any issue.
The contact owns a 2025 Hyundai Palisade equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 245/50/R20, DOT Number: 15MA0-1AH0-2424. The contact stated that upon inspecting the vehicle, the front driver’s side tire and the front passenger’s side tire were bald. The vehicle was taken to the dealer, who confirmed that the tread on both tires was bald; however, no assistance was provided. The contact stated that the rear tires did not need to be replaced. The tires were not replaced, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,041.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed at night, the driver's side headlamp failed to adequately illuminate the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who agreed that the headlamp provided little illumination but informed the contact that the headlight was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .