RoadVitals

2010 Hyundai Santa Fe Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
257
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
5
Reports on file since Apr 23, 2010

What this page shows

Our database holds 257 NHTSA owner-reported complaints for the 2010 Hyundai Santa Fe. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 257 · page 1 of 11

Engine
Filed Aug 1, 2026

On XXX I was waiting at a light and the check engine light was blinking. When I started up, the car was very sluggish. It continued to be sluggish on my trip home - 5 miles. I brought it to Meineke [XXX] [XXX]. They ascertained that the engine was shot. They flushed out the oil in the engine and there was lots of metal in the oil. They instructed me to go to Hyundai immediately. There was a engine recall and their research showed that I was included under the recall warrenty. I've included their assessment. Both the drives to the Meineke from my house and to Hyundai from Meineke were scary. I didn't feel safe in the car. I went directly to [XXX], manager of Larry Miller Hyundai at [XXX], Phone [XXX]. He said that he needed to clear the recall with Hyundai. He called me back in a few days and told me that all the test diagnostics were made and that a censor malfunction was the cause of the problem and the front breaks needed work. I gave him the go-head. The cost was $1,319. I wasn't convince that was the primary problem. I use my car for short trips. I was driving to the gym on XXX - having driven less than 50 mile since the recent repair - once again I stopped at a light and the check engine light lit up permanently - not flashing. The engine started to shake when it was idle and there was an unusual sound coming from it. I finished my drive to the gym although the drive just didn't feel normal or safe. Right now (XXX) I am having my car towed to Hyundai. It is not safe to drive. My belief is that corporate Hyundai refused to fix the engine repair part of a class action lawsuit which includes replacing the engine. They had to see that my recall warrenty ends in September and they figured they'd stall until the warrenty was no longer valid. This is just a guess, but a very educated guess. They had to know that the engine was no longer safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11754183
Incident
Jun 28, 2026
Engine
Filed Apr 1, 2026
Fire reported

Engine fire

NHTSA ID
11728662
Incident
Feb 14, 2026
ElectricalEngineOther / unspecified
Filed Mar 25, 2026
Fire reported

The contact owns a 2010 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle failed to immediately start, but started after several attempts. The vehicle was taken to an independent mechanic, who replaced the starter, oil filter, and engine filter, and changed the oil. On a hot day, there was a loud sound coming from the vehicle, and it was noticed that the unoccupied vehicle was attempting to start independently. The contact unlocked the vehicle and opened the vehicle door, put the keys in the ignition, and continued to crank for approximately four minutes. The accelerator pedal was pumped, and the vehicle stopped. There was smoke coming from the vehicle, and the vehicle eventually stopped. There were flames coming from the vehicle. The contact called 911, an independent mechanic, her father, and the fire department. The Fire Department was able to extinguish the fire and disconnect the battery. The mechanic determined that the engine cover was burned. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact indicated that the failure was related to NHTSA Campaign Number: 11E040000 (Equipment). The insurance company referred the contact to the NHTSA Hotline for assistance. The manufacturer was not contacted. The failure mileage was approximately 145,000.

NHTSA ID
11727026
Incident
Mar 11, 2026
Mileage
145,000 mi
Engine
Filed Feb 2, 2026

I hadn't used the car in a few weeks (rarely leave the house because I work from home). I went to visit a friend on December 26th or 27th (don't remember exact date). On the way there the engine started having a knocking noise. On the way home after eating a meal with the friend, the knocking got louder, and the car was losing power. As I drove up a hill, the engine was providing almost no power, and then I heard a very loud bang, and a blue-ish, white smoke cloud came out from under the car, and it died completely. As a secondary issue, since this was right after Christmas, I couldn't find an open shop to have it towed to, so it was left on the side of the road overnight. The next day when I drove back to meet a tow-truck driver at the car, we found it had been broken into overnight, and my wife's childhood Christmas decorations were stolen. Nothing else of value was taken. I did have police come out and make a report at the time. I only just discovered that the engine was under a recall for "Campaign 966" for this exact issue.

NHTSA ID
11715168
Incident
Dec 26, 2025
Electrical
Filed Jan 23, 2026

Odometer Fraud. The contact purchased a 2010 Hyundai Santa Fe. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 142,000. It was later discovered, during a VIN check, that the mileage was 223,000. The mileage was last recorded in June 2025. The local Police Department was notified of the fraud. However, due to insufficient information about the seller, no report was filed.

NHTSA ID
11712911
Incident
Jan 22, 2026
Mileage
223,000 mi
Driver assistanceEngine
Filed May 23, 2025

Driving approximately 70-75mph on highway with cruise control set. Car starts to make rattling sound & engine warning light goes on, car struggles to accelerate and hovers around 60mph. Upon inspection of engine oil in car, fresh oil has been burned up quickly! Added 1 quart. Drove 45mins at 70-75mph. Notice Engine light on again. Check engine oil. Had quickly burned through 1qt! Add new quart of oil. Let car rest overnight. Driving 70mph without use of cruise control. Then use cruise control. After a bit car engine sounds of rattling & struggling to accelerate. RPM gauge seen going up & down. Through rear view mirror I see lots of bluish smoke. Pull over to let engine rest. Check oil = still 3/4. Use engine dectection device. Indicates that cylinders 3 &4 misfiring. Reset car warning indicator with my detection device. Finish drive going 60mph to arrive at destination without car engine warning going back on.

NHTSA ID
11662795
Incident
May 22, 2025
BrakesDriver assistancePowertrain (other)
Filed Feb 16, 2025

Brakes locked

NHTSA ID
11643004
Incident
Feb 10, 2025
BrakesElectricalEngine
Filed Feb 16, 2025

The engine locked down due to the improper power train, driveline, driveshaft. Oil leaking and malfunction of power train, driveline, driveshaft caused motor to knock and lock down

NHTSA ID
11643002
Incident
Feb 10, 2025
ElectricalPowertrain (other)
Filed Feb 13, 2025

The battery warning light illuminated. The alternator was not holding power. I was on the freeway and the vehicle lost total power. After seeing a certified mechanic I was made aware of a oil leak from the valve gasket that was leaking on to the alternator wires and caused it to loose power. There is a recall for the same vehicle with the exact same issues, however my vehicle is not on the list of vehicles affected by this recall.

NHTSA ID
11642620
Incident
Feb 1, 2025
Powertrain (other)
Filed Aug 15, 2024

Transmission will not shift out of 1st. Gear .50000 miles this is second time in less than 2 months. Dealer replaced cable in top of transmission worked for 600 miles.

NHTSA ID
11608666
Incident
Aug 13, 2024
Engine
Filed Jul 3, 2024

The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 183,000.

NHTSA ID
11598573
Incident
Jul 3, 2024
Mileage
183,000 mi
Suspension
Filed Jan 20, 2024

At any speed period, if i hit a pothole or those little ripple things on side of the country county roads, any of them causes my vehicle to jerk and makes a a sound like the entire right front end is going to fall apart at any moment and it either jerks my vehicle off the road on the right side or it either jerks the vehicle into the opposite lane towards on coming traffic. My truck has caused me to go completely off of the highway into the grass to avoid a collision...and anytime I hit the most tiniest of bumps it sounds Like the entire right side suspension is going to fall completely off and at high speeds it shakes uncontrollably...

NHTSA ID
11566683
Incident
Jan 1, 2024
Brakes
Filed Nov 28, 2023

The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The vehicle later lost motive power after pulling into the driveway. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and transferred the contact to the dealer. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The failure mileage was 113,196.

NHTSA ID
11557213
Incident
Nov 27, 2023
Mileage
113,196 mi
Powertrain (other)SteeringSuspension
Filed Nov 15, 2023

Whenever i hit a bump on the side of the road, the truck jerks really badly and if im not grasping the steering wheel with all my strength, it will jerk me off the highway from the bump making the entire car go off the road. Also, each bump i hit, i hear a very very loud metal on metal knocking sound from the right passenger side of the tire area. Not sure if it is a strut assembly or engine mount that wasn't correctly bolted down during manufacturing. Also, when i press the gas pedal, it sounds as if theres some type of cable thats being stripped or something. And whenever i am holding the steering wheel straight and firmly, the truck automatically has a mind of its on at times and will jerk the car to the right or to the left while im holding the wheel still. All mechanics have said that they don't see anything wrong with it but there's obviously something wrong with it and I am scared to drive it. It has got to be a manufacturers defect on those components of the vehicle. Please remedy this or replace my vehicle with one of the same or lesser valued cars . This truck is going to end up killing me or someone else or both ... Thanks

NHTSA ID
11555182
Incident
Sep 29, 2022
Electrical
Filed Oct 26, 2023
Fire reported

My 2010 Hyundai Sante Fe caught fire on 9/27/23 while I was operating the vehicle and this fire ultimately caused my electrical systems to overheat and the wiring to melt. There was no indication that my alternator was about to fail (no battery light on my dash, no issues with starting my car) and I regularly maintenance my car with oil changes, tire rotations, and I redid my whole brake system in August 2023. My safety, the safety of my passenger, as well as the safety of ALL the patrons in the building that sat above the parking garage I was located in when the fire was burning were put at risk by this incident. My passenger acted quickly enough to put out the fire before anything more serious occurred, however according to my insurance we didn't let the fire burn long enough for there to be damage... even though my electrical harness is melted from it overheating due to the fire... The dealership/insurance have inspected my vehicle and say that the fire occurred because the alternator shorted out/failed however I believe this is false and Hyundai is covering their butts. When alternators fail the car doesn't just burst into flames, typically the car just fails to turn on since the alternator is no longer charging the battery... at least that's what I've read and heard from friends that are mechanics. Hyundai and Kia have been plagued by fire problems since 2015. The Center for Auto Safety successfully petitioned U.S. regulators to seek recalls in 2018 and says that the automakers have recalled more than 9.2 million vehicles for fires and engine problems. More than two dozen of the recalls involved over 20 models from the 2006 through 2021 model years and ALL are for fire risk. This is a KNOWN issue with Hyundai cars in general. My thought is that the same issues that are listed in the most recent Hyundai recall for the Sante Fe's from 2011-2015 is what occurred in my vehicle but Hyundai is refusing to take ownership of the issue.

NHTSA ID
11551974
Incident
Sep 27, 2023
AirbagsSeat belts
Filed Jul 13, 2023

I am the original owner of a 2010 Hyundai Santa Fe. It currently has less than 100,000 miles on it as I drive it infrequently. On June 12, 2023, my airbag light lit on the display and has since remained. I immediately contacted the local Hyundai dealership and made the next available appointment. I was concerned because I had recently completed the Knock Sensor Detection System (KSDS) service campaign on 4/3/2023. Initially, I took my vehicle to an auto repair facility where a diagnostic test determined my SUV had a B1620 error code and was advised to take it to a Hyundai dealership. My Hyundai appointment was on 6/23/2023. I shared the information about the error code with the technicians. The dealership confirmed I had a B1620 error code where the Supplemental Restraint System Control Module (SRSCM) shorted out. I also showed the dealership employees an Extended Warranty Notification letter I received from Hyundai about faulty clock springs, but the dealer stated the module was completely separate and not part of the recall. The repair estimate was quite costly at around $2,600. From my understanding, the SRSCM controls all safety features. The dealership informed me the air bag light/error code means my entire safety system is completely disabled. This is not a mechanical issue but rather a safety red flag.

NHTSA ID
11532175
Incident
Jun 12, 2023
Powertrain (other)
Filed Jul 7, 2023

The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving 70 MPH, the vehicle stalled and lost motive power. There was no warning light illuminated. The vehicle was able to be restarted and driven to the residence. The contact stated that the replacement of the knock sensor detection system (KSDS) was previously completed under an unknown recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

NHTSA ID
11530935
Incident
Jan 10, 2023
Mileage
170,000 mi
EnginePowertrain (other)
Filed Jun 12, 2023

The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle was jerking. The vehicle was taken to an independent mechanic, where the timing chain, the gaskets, and spark plugs were replaced; however, the failure recurred. The vehicle failed to start. The vehicle was taken to a different independent mechanic, who informed the contact that the timing chain and the bearings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 108,550.

NHTSA ID
11526548
Incident
Oct 21, 2021
Mileage
108,550 mi
Powertrain (other)
Filed May 17, 2023

The contact owns a 2010 Hyundai Santa Fe. The contact stated that there was a winding noise coming from the front end of the vehicle underneath the hood. The contact took the vehicle to the dealer who diagnosed that the knock sensor needed to be replaced. The knock sensor was replaced; however, the failure persisted and had gotten worse. The contact returned the vehicle to the dealer who determined that the failure had caused the transmission to fail, and the transmission needed to be replaced. The contact was unable to have the vehicle repaired free of charge due to the warranty mileage being exceeded. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The appropriate failure mileage was 11,000.

NHTSA ID
11522411
Incident
Feb 15, 2022
Mileage
11,000 mi
BrakesSteeringSuspension
Filed May 14, 2023

When im driving down the road and the slightest bump is on yhe side of the road, the truck feels like its not connected to the framing or the wheels or something because when i hit the bump it jerks the wheels to the right and that's the only side it does it on and it does it so abruptly at times it almost pushes me into another car or it jerks the steering wheel out of my hands. Im not sure if theres a recall thats causing this or not but my mom has a vehicle like mine but a 2011 model and hers does the same thing on the right side.

NHTSA ID
11521906
Incident
Apr 26, 2023
Body & structureTires & wheels
Filed May 1, 2023

The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the contact self-inspected the vehicle and noticed and excessive amount of corrosion on the subframe. The TPMS warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA ID
11519848
Incident
Apr 8, 2023
Mileage
70,000 mi
Powertrain (other)
Filed Oct 24, 2022

The contact's mother owns a 2010 Hyundai Santa Fe. The contact stated that upon a cold start, the vehicle would make an abnormal, clunking sounds while shifting gear. There was no warning light illuminated. The vehicle was taken to a dealer and the transmission was replaced. Recently, the contact stated that the failure had recurred, and the check engine warning light briefly appeared on the instrument panel. The vehicle was diagnosed and showed low pressure in the transmission sensor. The vehicle was taken back to the dealer, but the mechanic could not diagnose the failure. The dealer drained the transmission fluid and discovered metal shavings inside the transmission fluid. The contact was informed that the transmission needed to be replaced. The dealer also stated that the vehicle was no longer covered under warranty. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 63,000.

NHTSA ID
11490666
Incident
Oct 3, 2022
Mileage
63,000 mi
Engine
Filed Sep 16, 2022

The contact owns a 2010 Hyundai Santa Fe. The contact stated that the vehicle was initially taken to the dealer to have a manufacturer recall performed for P966. The contact then stated that on multiple occasions after the recall was performed while driving approximately 20-30 MPH, she heard a loud knocking noise at the hood of the vehicle before the vehicle stalled. The contact stated that she was able to restart the vehicle however, the failure recurred. The check engine warning light was illuminated. The manufacture was notified of the failure and the contact was advised to take the vehicle to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle remained at the dealer. The failure mileage was approximately 207,628

NHTSA ID
11484808
Incident
Aug 24, 2022
Mileage
207,628 mi
Engine
Filed Jul 24, 2022

My engine blew. No warning lights were on. The acceleration started sounding weird and so I slowed it down. It started running at high rpms and then it started clanking and parts flew out from behind my car from then engine while in interstate and now my engine is blown. There wasn't much warning and no warning lights at all except my tire light which is always on even though tires are filled and don't lose air

NHTSA ID
11475528
Incident
Jul 24, 2022
Body & structure
Filed May 10, 2022

The back driver side child safety lock is stuck between on and off and the door will not open. I am an Uber driver. If there was an accident a passenger might get trapped inside.

NHTSA ID
11464089
Incident
Mar 26, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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