2023 Hyundai Santa Fe Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Hyundai Santa Fe, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance4619.7%
- Powertrain (other)4217.9%
- Engine3715.8%
- Electrical3414.5%
- Brakes239.8%
- Visibility135.6%
- Fuel system125.1%
- Other / unspecified73.0%
- Body & structure62.6%
- Exterior lighting31.3%
- Seat belts31.3%
- Steering31.3%
- Transmission20.9%
- Airbags20.9%
- Tires & wheels10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
COMPONENT/SYSTEM: The powertrain launch control system — the Transmission Control Unit (TCU) and 8-speed wet dual-clutch transmission paired with the 2.5T engine — fails to deliver engine power in response to full accelerator input from a stop. The engine does not rev and the vehicle does not move for approximately 1–2 seconds despite the accelerator pedal being fully depressed, then power engages abruptly and violently. The vehicle is available for inspection upon request. SAFETY RISK: The failure occurs when launching from a stop into intersections and cross-traffic. In the most recent incident, I was turning left across the roadway from a stop with an oncoming vehicle approaching. I applied full accelerator and the vehicle did not respond at all for approximately 2 seconds — no engine response, no movement — leaving me stationary in the oncoming vehicle’s path. Power then engaged violently and without warning, causing the vehicle to lurch across the road. I was nearly struck. Similar events have occurred multiple times throughout my ownership; this was the closest to a collision. DEALER CONFIRMATION: Not yet inspected by a dealer. A dealer service appointment is being scheduled. OTHER INSPECTIONS: The vehicle has not been inspected by the manufacturer, police, or insurance representatives. WARNING LAMPS/PRIOR SYMPTOMS: No warning lamps or messages have appeared before, during, or after any of the events. The failure is intermittent and occurs without warning. The condition has been present since I purchased the vehicle in October 2022 and has occurred regularly throughout ownership — numerous occurrences over more than three years. No warning lamps have ever accompanied it. ADDITIONAL: Condition persists with Idle Stop & Go disabled, ruling out engine-restart delay. Same 8-speed wet DCT was subject to Recall 236 (NHTSA 22V-746) on 2021–2022 models for similar throttle non-response; 2023 excluded despite identical hardware.
First Failure occurred 7 months after purchase at 5,270 miles on August 1, 2024. The vehicle suddenly went into "Limp Mode" abruptly decelerating to 25 mph with a non-responsive gas pedal. A code reader displayed PO653 Sensor Reference: "Voltage B Circuit High". Dealer found corroded wire to battery and cleaned it. Second Failure: Horn loss to 1 tone. Fixed at 30K mile dealer service on June 12, 2026 and found to have faulty packing resulting in corrosion. At the same standard service the Brake System was flushed. 3rd Failure was 5 days and 437 miles (30,712 miles) after the 30K dealer service. On June 17, 2026 during my early morning commute while merging onto the interstate, alarms began to blare and the gas pedal suddenly became unresponsive. The initial alarms read Blind Spot Failure. Car would not accelerate from 40 mph that it was going coming down the bridge ramp so I took the very close off ramp down from the aqua duct and the console display alert showed "Engine Management System: details: Braking and Body Control System with a recommendation to get "a full system check...TODAY". I brought it to the dealer that afternoon and as of yesterday, 6/26/26 they can find nothing wrong, declaring it an intermittent issue and asked me to come get the car, refusing to continue looking or providing alternate options other than referring me to Hyundai Consumer Affairs.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Subject: Formal Dispute: Warranty Breach and Failure to Repair – 2023 Hyundai Santa Fe Timeline & Facts:11/2/25 (~52,000 miles): I officially reported an intermittent loss of power and severe engine revving (up to 7,000 RPM). This created a severe safety hazard when merging and accelerating from an idle stop.3/28/26 (Under 60k miles): After months of diagnostic delays, Hyundai confirmed the Dual-Clutch Transmission (DCT) needed replacement under the 60,000-mile warranty. A Hyundai Case Manager tracked the issue.Service Delay: Hyundai delayed repairs due to a lack of loaner vehicles, which were grounded for recall updates. Commuting pushed my mileage to 60,218. The Case Manager assured me coverage was locked in because the defect was documented before 60,000 miles.4/8/26: Due to corporate protocol, they ordered a valve body installation instead of a new transmission.8/11/26: The valve body failed. Hyundai delaership resubmitted the transmission replacement request. Corporate denied 100% coverage because the odometer was now over 60,000 miles (60,218). They are offering only 80%, leaving me with a $1,000 plus out-of-pocket expense.Legal & Contractual Position:Hyundai is contractually and legally obligated to cover 100% of this replacement. Under federal and state consumer protection laws, any defect reported prior to warranty expiration must be fully repaired by the manufacturer, even if the final repair occurs after the mileage threshold. The current mileage is a direct result of Hyundai’s internal diagnostic and loaner delays.Demanded Resolution:I demand that Hyundai cover 100% of the transmission replacement costs immediately. I am hoping this escalation to the NHTSA will help in bringing this matter to a positive end result, otherwise I have no choice but to pursue formal legal remedies.
This complaint concerns a serious, unresolved powertrain/propulsion safety defect in my 2023 Hyundai Santa Fe. While traveling approximately 70 mph, the vehicle suddenly lost propulsion and would not accelerate normally while surrounded by highway traffic.MOST IMPORTANTLY, THERE WAS NO WARNING OR ADVANCE INDICATION. No warning lights, messages, or symptoms appeared before the loss of propulsion. I had no opportunity to anticipate the failure or prepare to safely exit traffic. This placed me and other motorists at immediate risk of a serious or potentially fatal collision.A Hyundai dealership inspected the vehicle and documented DTC P284001, Shift Fork D Position Fault. Despite this documented fault, the underlying safety issue remains unresolved. Hyundai has not identified a permanent correction or established that the vehicle is safe to operate.There has not been another incident because I will not risk another sudden loss of propulsion by driving the vehicle. The absence of another failure does NOT mean the problem is resolved. The vehicle remains available for inspection.I have repeatedly sought assistance from Hyundai and the dealership without a meaningful resolution. Newer information regarding a possible computer reset/relearn procedure has also been presented, but the dealership refuses to perform it.I reviewed NHTSA complaints for 2023 Santa Fe vehicles and found multiple reports describing similar safety symptoms, including sudden loss of propulsion, inability to accelerate, abnormal transmission shifting, and loss of speed. This raises serious concern that this may not be an isolated failure.A vehicle that can unexpectedly lose propulsion at highway speed WITHOUT ANY WARNING creates an extreme crash risk. I respectfully request that NHTSA review the similar complaints, investigate whether a broader transmission/powertrain safety defect exists, and determine whether corrective action is necessary before this results in serious injury or death.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I was driving, and the SUV all of a sudden lost power. I was trying to press harder on the gas pedal to keep up with the traffic, but the SUV was stalling. The SUV would not move, and as I kept trying to press on the gas pedal, a roaring noise like something was trying to turn but the engine kept trying to move the car. It felt like something in the car was trying to move but something kept slipping. I had to turn the car off in the middle of the street and restart it before it would move. Cars were blowing their horns. This is a safety issue and a dangerous Problem. The SUV just did the same thing a few days ago. I am calling the dealer to see what is wrong. I brought this car new 2023. It is under 12,000 miles
We were at full stop with Auto Hold feature enabled. Car lurched / jumped forward with no depression of the gas pedal. This caused us to strike the car in front of us.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Vehicle stalled while driving — unsafe loss of power. While driving at normal speed, the vehicle suddenly shut off without warning and the electrical system malfunctioned. I had to pull over and restart car. This created a dangerous situation and could have caused a collision. Prior to this incidenct, the vehicle had intermittent electrical issues during startup (flickering electronics). This is the first time the car has experienced during driving, and is now at the Hyundai dealership. The car has been reported as unsafe to drive. This appears similar to other Hyundai stalling/power loss issues and may indicate a developing safety defect. Requesting investigation.
I was driving down the road and came to a stop at a stop light. After accelerating again my car lost the ability to increase speed above 20 miles/hour and would not shift gears. I was heading to the turn lane to get on the interstate and quickly had to change lanes to find an area to pull over as I could not reach highway speeds. I turned the car off. I turned the car back on and the problem resolved. This is the second time this has happened. I have seen this problem mentioned dozens of time on Reddit message boards including Hyundai buybacks on some of these vehicles. It doesn't sound like Hyundai has any idea what is causing this issue. This issue should be looked into further.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
My dealership has reground the rotors on my car twice. Now with less than 40,000 mileson the car the brakes need ground again. The issue with the brakes is it causes the front end of the car to shake when the brakes are applied. This could lead to loss of control on down hill stops in slippery conditions.
My vehicle activates the emergency braking system while driving. It has happened several times now, almost causing a collision. I took it to the dealership, they held it for a week and gave it back to me telling me they could not find anything wrong with it. They did not fix anything at all. It has since done it once more.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2023 Hyundai Santa Fe. The contact stated that while there was snow on the roof of the vehicle, the windshield wipers failed to operate as intended. The vehicle was taken to the dealer because there was space between the hood and the windshield where the snow was collected, causing the windshield wipers to fail to operate as intended. The dealer tightened the wiper blades; however, the failure persisted. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 35,000.
AC evaporator drain design problem June, 2024 approx. 3500 miles under warranty, AC evaporator drain line backed up into the passenger front right. Brought it to service - they unclogged and drained the line at no charge. June 2025 approx. 12,K miles under warranty, AC drain backed up again. The excess water drained onto my feet as a passenger and collected under the front seat, saturating the rug area, potentially causing additional mildew and respiratory causing irritation. Service required an appointment. drained it charged $88. Filed a complaint incl Hyundai Motors ; was told the $88 charge was irreversible - cause was weather. The CAR HEALTH HAZARD seems to stem from a major design flaw The air intake is in the windshield wiper cowl resulting in wet tree and leaf debris , bird droppings, etc collect even when the car is not in use. Thus, when heat or air conditioning is activated, air comes in through the air intake and then through the difficult to acces filter recessed behind the glove box , then into the passenger area When the AC drain hose is plugged, it backs up through the dirty filter and then out, to accumulate under the passenger seat allowing more mildew. Re:My 2024 mile blockage, the water was drained, but the filter was not mentioned. In 2025 with the $88 bill, the water was drained no mention the filter. Draining the water does not correct the problem. It should be required at every service the l drain hose is checked, water drained. and filter changed at no charge until a design correction to cover the cowling or an interim solution is installed We lnotice that we have sporadic respiratory problems in the first of miles of riding in all the car From Hyundai Motor America - We expect reimbursement for the $88 service charge. Warranty draining the water and new filter annually. and an NHTSB approved fix of the problem and an NHTSB approved redesign of future models
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
This complaint concerns a serious, unresolved powertrain/propulsion safety defect in my 2023 Hyundai Santa Fe. While traveling approximately 70 mph, the vehicle suddenly lost propulsion and would not accelerate normally while surrounded by highway traffic.MOST IMPORTANTLY, THERE WAS NO WARNING OR ADVANCE INDICATION. No warning lights, messages, or symptoms appeared before the loss of propulsion. I had no opportunity to anticipate the failure or prepare to safely exit traffic. This placed me and other motorists at immediate risk of a serious or potentially fatal collision.A Hyundai dealership inspected the vehicle and documented DTC P284001, Shift Fork D Position Fault. Despite this documented fault, the underlying safety issue remains unresolved. Hyundai has not identified a permanent correction or established that the vehicle is safe to operate.There has not been another incident because I will not risk another sudden loss of propulsion by driving the vehicle. The absence of another failure does NOT mean the problem is resolved. The vehicle remains available for inspection.I have repeatedly sought assistance from Hyundai and the dealership without a meaningful resolution. Newer information regarding a possible computer reset/relearn procedure has also been presented, but the dealership refuses to perform it.I reviewed NHTSA complaints for 2023 Santa Fe vehicles and found multiple reports describing similar safety symptoms, including sudden loss of propulsion, inability to accelerate, abnormal transmission shifting, and loss of speed. This raises serious concern that this may not be an isolated failure.A vehicle that can unexpectedly lose propulsion at highway speed WITHOUT ANY WARNING creates an extreme crash risk. I respectfully request that NHTSA review the similar complaints, investigate whether a broader transmission/powertrain safety defect exists, and determine whether corrective action is necessary before this results in serious injury or death.
The contact owns a 2023 Hyundai Santa Fe. The contact stated that while driving and decelerating to approximately 10 MPH onto an exit ramp, the vehicle suddenly stalled and failed to restart. The contact noticed that there was blue smoke coming from the exhaust pipes, and several unknown warning lights and messages illuminated, including the Check Engine warning light. The vehicle was towed to the local dealer, who diagnosed that a fuel injector had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 35,652.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I have been fighting this issue now for 2 years, vibration while driving interstate speeds, especially right rear seat. I have had tires replaced twice trying to fix balance issue only to find out that one rim will not road force balance correctly, even with tire matched it only reduced road force balance to 20lbs (30lbs with out match). I have had it at discount tire and Gettel Hyundai of Lakewood ranch, FL several times. Hyundai sent a senior tech to look at tires, did not speak to me to get explanation of my concern, did a balance, got same numbers and said was good to go. My other 3 rims have a max road force of 12lbs without even being matched. This causes vibrations when driving, extra wear and force on the tire and is a safety concern. This rim is the issue and Hyundai refuses to fix it.
Horn stopped working at 47,474 miles Check Tire Pressure System light is on, poor sensor at 45,650
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Driving on sunny day, the fixed roof glass located between the windshield and sunroof exploded across the entire width of the glass insert with a very distracting noise.
My wife was parking the car at carport, all of sudden unintended acceleration happened and hit through the wall. The damage on the car was $12478.57 and damaged the wall and storage on both sides of carport. My wife is scared to drive this car.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
My wife was parking the car at carport, all of sudden unintended acceleration happened and hit through the wall. The damage on the car was $12478.57 and damaged the wall and storage on both sides of carport. My wife is scared to drive this car.
Incident: I have been almost rear ended numerous, numerous times despite having my turn signal on an appropriate distance from my turning point. Safety Issue: The rear signal lights are small and are only located on the bumper. The location of these signal lights are way too low for most driver's to even notice them! The signal lights also look like reflectors on the rear bumper especially in broad day light, making the detection of a signal even more difficult! I do like the Santa Fe, it is my second one, but had I known that the turn signal lights were located where they are, I would have NEVER purchased this vehicle as the risk of getting rear ended is too high.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I was in a car accident on September 30, 2025. I was hit from behind by a dump truck and was pushed into the car in front of me. My seat belt in my Santa Fe did not tighten, and my head hit the steering wheel. There is something wrong with the seat belts. I was going to take it to the dealer to check after repairs, but my car is a total loss. Just wanted you to know the seat belts failed, and it could happen to others who own this type of vehicle. The air bag did not deploy, but my understanding is that the car has to be going a certain speed.
Driver and passenger seatbelts not always latching or becoming unlached while driving
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Shuddering Issue with Current Vehicle: - Problem: Progressive shuddering during take-off, accelerating, slowing down, and braking uphill.
May 5th 2023 my car was broken in to.The back passenger window was broken out and the steering column was tour out .The car was undrivable. The car was towed May 18th to Nalley Hyundai.I just got my car back today Aug 11. I understand Hyundai is suing TikTok I was given a number.She said when they go to court.When .
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
See attached document for complaint
Stopped at left turn lane light. Light turns green and vehicle engine revolutions increase as I press on gas pedal but car does not move. Cars behind me lean on their horns and take evasive maneuvers to go around me. Car finally goes very slowly and transmission disengages in middle of left turn leaving vehicle in middle of intersection with oncoming traffic. Luckily everyone stopped and vehicle very slowly moved through the intersection to side of road. Vehicle is brand new and in my possession less than 48 hours. Vehicle is at dealership for troubleshooting.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I had adaptive cruise control on and debris hit my windshield and I went into the rumble strip and eventually into the guard rail where the car essentially pingponged from there until it eventually stopped when the metal hit the front. It appears the emergency brake did not activate and the lane keep did not activate. My air bags did not deploy.
I was recently involved in a front side swipe accident where a person ran a red light and hit me while I was passing through an intersection. The impact was all in the front of the vehicle where the air bag had deployed. The air bag caught on fire within seconds after it had deployed. Thankfully I was conscious to where I was able to unbuckle my seat belt quickly and someone came to my aid quickly enough to where I was able to exit the vehicle safely.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I was driving at around 11 a.m. on a city road at about 30 miles per hour when front passenger tire suddenly popped and car began to swerve almost colliding with vehicle in adjacent lane. The TPMS alert showed up on dashboard after the tire popped. There were no potholes or any objects that the car hit. The car along with tires had been inspected during routine maintenance at the dealer five days prior to this incident and no issues were found on tires or any lights on the dashboard. There were also no symptoms leading up to the tire suddenly popping. I contacted the manufacturer who referred me to an authorized center. After submitting the claim at the authorized center, they provided a replacement 255/45R20 at 50 percent discount.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .