Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ESC OFF LIGHT COMES ON, AND CHECK ENGINE LIGHT COMES ON SOMETIMES WHEN DRIVING. SOMETIMES, THE CAR LOSES ITS POWER WHEN THAT HAPPENS IN THE MIDDLE OF DRIVING. ACTING AS IF THE CAR WAS TURNED OFF. IT HAS HAPPENED MULTIPLE TIMES.
TAKATA RECALL . MY GIRLFRIEND AND I WERE DRIVING WHEN WE WERE APPROACHING A STOP LIGHT WHEN MY ESC LIGHT CAME ON AT 15 MPH AND MY CAR 'STALLED' THEN SHUT OFF HOWEVER MY CAR WAS TURNED ON. I WAS IN STILL IN 'DRIVE'AND HAD FOUR CARS BEHIND ME. I PROCEEDED TO PUT MY HAZARD LIGHTS ON TO LET THE OTHER DRIVERS PASS BY, PUT MY CAR IN PARK, THEN I TURNED THE CAR OFF. AFTER TEN MINUTES I WAS ABLE TO TURN THE CAR ON, PROCEEDED TO START TO DRIVE HOWEVER THE LIGHT REMAINED ON. I INSTANTLY NOTICED MY CAR WAS SLOWER THAN BEFORE I COULDN'T PROPERLY ACCELERATE AND THE PERFORMANCE OVERALL WAS JUST LOW. I AM NOW AFRAID TO GO ANYWHERE FAR WITH THE CAR DUE TO THIS EXPERIENCE LUCKILY WE WERE NOT IN AN ACCIDENT THIS TIME. IT'S HAPPENED THREE MORE TIMES SINCE THEN. THIS WAS TWO WEEKS AGO.
CAR HAD UNSOLICITED ACCELERATION WHEN BACKING UP. CAR WENT FLYING BACK IN FULL ACCELERATION. HIT RAILING/STAIRS.I PUT CAR IN PARK. THOUGHT I MUST HAVE HIT ACCELERATION BY MISTAKE SO I WENT TO PUT CAR IN DRIVE TO PULL INTO PARKING SPACE, WHEN I TOOK FOR OF BRAKE THE CAR CAREENED OUT OF CONTROL FULL ACCELERATION. I TRIED BRAKE FOOT PRESSING PEDAL DOWN CAR WOULDN'T STOP. I STEERED INTO LOW CEMENT PARKING SPACE BUMPER AND BUSHES TO STOP CAR. - 1024.00 TO REPLACE THROTTLE BODY THAT HYUNDAI CHECKED OUT AND SAID IT WAS STICKING. HYUNDAI CHARGED ME FOR THE THROTTLE BODY REPLACEMENT - I AM WAITING ON ESTIMATE OF PROPERTY DAMAGE I DID WHEN I ATTEMPTED TO BACK OUT OF PARKING SPACE AT MY DOCTOR'S OFFICE.
APPROXIMATELY 6 MONTHS AGO I WAS DRIVING ON A SECONDARY ROAD IN HEAVY TRAFFIC. WITH CRUISE CONTROL AT 45 MPH I STEPPED ON THE BRAKE AS TRAFFIC SLOWED AHEAD OF ME AND THE ENGINE WOULD NOT DISENGAGE OR SLOW. I HAD TO PUT THE CAR IN NEUTRAL AND ASSIST THE BRAKES WITH THE EMERGENCY BRAKE TO STOP. THE THROTTLE CONTROL ASSEMBLY WAS REPLACED. TWO DAYS AGO ON A HIGHWAY THE SITUATION REPEATED; I STEPPED ON THE BRAKE AND THE ENGINE WOULD NOT DISENGAGE OR SLOW AND I HAD TO STOP WITH PUTTING THE CAR IN NEUTRAL AND THE EMERGENCY BRAKE. I AM SELLING THE CAR AT A LOSS FOR PARTS. IT IS NOT SAFE TO DRIVE
I'VE DRIVEN THIS CAR SINCE 2011 AND HAVE NOT HAD AN ISSUE LIKE THIS BEFORE. LAST WEEK, (OCTOBER, 1, 2017). WHILE DRIVING DOWN AN OFF-RAMP AT ~35 MPH, MY 2010 HYUNDAI SONATA'S ESC OFF LIGHT CAME ON AND WOULD NOT GO OFF ; AT THE SAME TIME MY CRUISE CONTROL HAS STOPPED WORKING. WHEN I TURN THE CAR OFF AND BACK ON AGAIN, THE ESC OFF LIGHT IS OFF, BUT WITHIN 5-7 MINUTES OF DRIVING IT COMES BACK ON AGAIN AND STAYS ON AND THE CRUISE CONTROL DOES NOT WORK NOW REGARDLESS OF IF THE ESC OFF LIGHT IS ON OR NOT. THIS OCCURS NOW EVERY TIME I DRIVE THE CAR. AT FIRST THE ESC OFF LIGHT IS OFF, AND EVERY TIME AFTER THE FIRST 5-7 MINUTES OF DRIVING IT LIGHTS UP. (AND PUSHING THE ESC OFF BUTTON DOES NOT AFFECT IT.) THIS OCCURS REGARDLESS OF WHERE I AM DRIVING OR HOW (ON ON A TWO-LANE, ON THE HIGHWAY, IN MY DRIVEWAY, TURNING, STOPPING, ACCELERATING ETC. THE ESC OFF LIGHT STAYS ON AND THE CRUISE CONTROL LIGHT COMES ON WHEN I PUSH THE CC BUTTON, BUT WHEN I TRY TO PUSH THE BUTTON TO ENGAGE THE SPEED SET, NOTHING HAPPENS, IT WILL NOT ENGAGE.) I TOOK IT TO THE ONLY HYUNDAI DEALERSHIP WITHIN 100 MILES OF WHERE I LIVE, AND I WAS TOLD IT WOULD BE $120.00 JUST TO DIAGNOSE THE PROBLEM. THE CSR THAT SET UP MY APPOINTMENT SAID HE THOUGHT IT MIGHT BE THE BREAK LIGHT SWITCH. I RESEARCHED THE ISSUE MYSELF, AND APPARENTLY THERE HAS BEEN A MASSIVE RECALL OF VARIOUS 2007-2011 HYUNDAI'S (SONATA'S INCLUDED) THAT HAD FAULTY BREAK LIGHT SWITCHES AND NEEDED TO BE REPLACED. I WAS NEVER MADE AWARE OF THIS RECALL/DEFECT. NOW, AFTER 7 YEARS AND 133,000 MILES (I'M WAY OVER THE WARRANTY PERIOD) AND HAVE TO PAY $ THAT I DO NOT HAVE JUST TO GET IT "DIAGNOSED" NOT TO MENTION HOW MUCH IT WILL COST TO "FIX" THE PROBLEM. DOES THE RECALL STILL COVER MY VEHICLE? AND IF NOT, IS THERE A WAY I CAN ORDER THE PART MYSELF AND REPLACE IT TO SEE IF THAT CORRECTS THE ISSUE? -DESPERATE IN TN-
MY CAR HAS ACCELERATED AT LEAST 10 TIMES IN THE LAST 3 YEARS WHEN YOU PUT YOUR FOOT ON THE BRAKE THE CAR BOLTS FORWARD AND KEEP GOING. IT IS A INTERMIT PROBLEM AND LAST TIME I ALMOST GOT SERIOUSLY HURT. THE CAR WON'T STOP WHEN YOU HIT THE BRAKES. IT HAPPENS DRIVING AND PARKING.
WHEN I PUMP GAS EVEN WHEN ON A EMPTY TANK , THE GAS WILL SPLASH BACK ALL OVER THE PLACE ALMOST LIKE ITS FULL BUT WHEN IT'S REALLY EMPTY , ALSO THE ESC WILL TURN OFF AND ON BY ITS SELF FROM TIME TO TIME , HAD TOO REPLACE THE FUEL PUMP AT 90,000 MILES , NOW I'M GETTING A CODE PO449 EVEN WITH NEW GAS CAP .. LAST BUT NOT LEAST MY PAINT IS PEELING OFF MY CAR , ESPECIALLY THE HOOD AND ROOF . NOTICED HYUNDAI SHEDS THERE PAINT ,
THE ESC OFF LIGHT COMES ON WHILE I AM DRIVING. WHEN THE LIGHT IS NOT ON, THE CAR DRIVES FINE. ONCE IT COMES ON, IT JUMPS EVERY TIME THE CAR SWITCHES GEARS OR STOPS ACCELERATING IF MY FOOT IS ON THE GAS. EACH TIME I TURN THE CAR OFF, THE LIGHT GOES OFF, CAR DRIVES FINE AND THEN THE LIGHT COMES BACK UP RANDOMLY. VERY SCARY ESPECIALLY WHEN DRIVING ON THE HIGHWAY OR UP AN INCLINE.
IHAD MY 2010 HYUNDAI SONATA FOR A RECALL,BRAKE SENSOR RECALL. THE DAY IT WAS DONE THE ESC WENT ON 3 TIMES, WHICH EFFECTS BRAKES AND ESC. ON BRAKES INENUMEROUS ATTEMPTES AT HYUNDAI HAE PRODUCED NOTHING GOOD. DID THEY INSTALL A BAD BRAKE SENSOR? THEY DIDNT CHECK FOR THAT? SINCE EVERY DAY THIS LITE HAS GONE
THE ESC TURNS OFF WHILE DRIVING THE CAR AT NORMAL SPEED. I CANNOT TURN IT ON WHEN THIS HAPPENS. I TURN OFF THE VEHICLE AND TURN IT BACK ON THEN I CAN WORK THE SWITCH FOR ESC TO TURN ON AND OFF, BUT AFTER DRIVING LESS THAN A MILE, ESC WILL AUTOMATICALLY TURN OFF, WHEN THIS HAPPENS IF I TRY TO TURN IT ON USING THE SWITCH, IT DOES NOT TURN ON. I HAD THE SAME PROBLEM A COUPLE OF YEARS AGO WHILE THE VEHICLE WAS UNDER WARRANTY (MILES AT THAT TIME AROUND 40,000). THE DEALERSHIP SAID THEY FIXED THE ISSUE, BUT IT IS RECURRING. NOW THE CAR IS OUT OF WARRANTY.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THREE VEHICLES BEFORE BEING ABLE TO COME TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
THE ESC LIGHT INTERMITTENTLY COMES ON AND OF AND THE ESC BUTTON DOES NOT DO ANYTHING. *TR
WHEN SPEEDING UP OR SLOWING DOWN THE ESC LIGHT CAN COME ON. CAR APPEARS TO HAVE TROUBLE CHANGING GEARS WHEN THIS HAPPENS. WHEN THE ISSUE OCCURS AFTER STOPPING OR YIELDING THEN THE CAR CAN GO INTO A JOLTING BACK AND FORTH MOTION FOR A FEW SECONDS UP UNTO ABOUT 30 SECONDS BEFORE IT SMOOTHS OUT. ALSO, SOME TIMES, THE CAR IS UNRESPONSIVE FOR A FEW SECONDS UP UNTO 30 SECONDS BEFORE IT WILL RESPOND TO THE GAS PEDAL BEING PUSHED. STOPPING THE CAR AND RESTARTING THE ENGINE APPEARS TO CLEAR THE ESC LIGHT, BUT IT CAN COME BACK ON RANDOMLY AT ANOTHER SPEEDING UP OR SLOWING DOWN. DEALER APPEARS TO HAVE NO ANSWER AFTER 5 DAYS IN THEIR SERVICE SHOP. *TR
I HAVE HAD MY 2010 HYUNDAI SONATA SINCE 2011. WHEN I HAD 60 THOUSAND MILES ON THE CAR IT WAS UNDER WARRANTY SO I HAD 2 DOOR HANDLES THAT HAD TO BE REPLACED DUE TO THEM BRAKING OFF IN THE SAME AREA. THEY REPLACED THEM FREE FOR ME BUT NOW I HAVE ANOTHER HANDLE THAT IS BROKEN OFF. HAS THERE BEEN A RECALL ON THEM BREAKING IF SO I WOULD LIKE TO KNOW WHY I WAS NEVER SENT ANY INFORMATION ON THAT. WHEN I TALK WITH THE PEOPLE AT THE DEALERSHIP ONE DEALER TELLS ME THEY HAVE HAD PROBLEMS WITH THE 2010 SONATA DOOR HANDLES, BUT ANOTHER DEALERS SAYS THAT THEY HAVEN'T. WHAT IS THE TRUTH. THEY BREAK OFF IN THE SAME AREA AND THIS TIME I AM NOT UNDER WARRANTY SO THEY WANT TO CHARGE ME $310.00 TO REPLACE THE HANDLE. THAT IS SO OUTRAGEOUS. ALSO THE DOOR HANDLE ON THE DRIVER'S INSIDE POP AND YOU HAVE TO ROLL DOWN WINDOW AND OUT FROM THE OUTSIDE. I HAVE DECIDED THAT I WILL BE SELLING THIS CAR AND WILL NOT BUY A HYUNDAI AGAIN AND WILL NOT ADVISE ANYONE ELSE TOO. TO ME THESE ARE EASY FIXES THAT THE DEALERS ARE CHARGING YOU OUTRAGEOUS PRICES FOR. *TR
ESC OFF LIGHT COMES ON AND GOES OFF. MY CAR WONT SPEED UP ON THE FREEWAY WHILE THIS IS HAPPENING AND HAS ALMOST PUT US IN 2 ACCIDENTS. MY ESC OFF LIGHT TURNS ON BY ITSELF AND CAUSES THE CAR TO SLOW WHILE IM DRIVING OR EVEN PEEL OUT IN PARKING LOTS. I FOLLOW POSTED SPEED SIGNS, BUT THIS SWITCH TURNING ON AND OFF ON ITS OWN WITH MY TWO VERY YOUNG CHILDREN IN THE CAR IS VERY DANGEROUS AND EVEN MORE SCARY. *TR
I HAD THE CRUISE CONTROL SET TO 47MPH, I WAS APPROACHING THE ROAD TO TURN RIGHT AND I TAPPED THE BRAKE TO KICK OFF THE CRUISE CONTROL AS I HAVE DONE BEFORE. I THEN LOOKED AT THE TRAFFIC AROUND ME AND HAD TO FIX MY SEAT BELT WHICH TIGHTENED TOO MUCH, TAKING MY EYES OFF THE ROAD A MOMENT. WHEN I LOOKED UP THE CAR IN FRONT OF ME WAS AT A DEAD STOP, AND I WAS STILL TRAVELING AT 47MPH! THE CRUISE CONTROL NEVER TURNED OFF TO SLOW THE CAR DOWN, I HIT THE CAR IN FRONT OF ME, WHICH HIT THE CAR IN FRONT OF HER. MY INSURANCE DECIDED TO TOTAL MY VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A BUILDING AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 59,870.
2010 HYUNDAI SONATA. 9 MONTHS OLD, HAS BEEN IN THE SERVICE CENTER 5 DIFFERENT TIMES. 2 TIMES FOR SENSOR REPLACEMENT. THE LAST 3 TIMES, DRIVING AT A NORMAL ACCELERATE PACE. CHECK ENGINE LIGHT COMES ON, ESC LIGHT COMES ON AND VEHICLE LOSES POWER. ON ONE OF THOSE OCCASIONS, VEHICLE LOST POWER WHILE GOING THROUGH INTERSECTION, AND ALMOST WAS REAR ENDED. SERVICE DEPARTMENT HAS REPLACED MANY PARTS FROM THROTTLE POSITION ASSEMBLY TO THERMOSTAT TO ELECTRICAL WIRING HARNESS. IN MY OPINION, VEHICLE IS A LEMON. *TR
TL*THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN YOU SET THE CRUISE CONTROL THE VEHICLE ACCELERATED BEYOND THE NORMAL SPEED WHILE DRIVING DOWN HILL. WHILE DRIVING DOWN A HILL AT 70 MPH THE VEHICLE ACCELERATED UP TO 80 MPH. THE DEALER STATED THAT THERE WAS A PROBLEM WITH THE VEHICLE, BUT THEY WERE UNABLE TO REPAIR THE FAILURE. THE DEALER ALSO STATED THAT THE FAILURE WAS CONNECTED TO HYUNDAI'S ATTEMPT TO INCREASE THE MILES PER GALLON. THE MANUFACTURER ADMITTED THAT THIS WAS A PROBLEM, BUT AT THE TIME THERE WAS NO RESOLUTION. THE FAILURE AND CURRENT MILEAGES WERE 1490. UPDATED 12/23/10. *LJ UPDATED 01/04/11.*JB
CRUISE CONTROL SWITCH FAILED AT 4500 MILES DUE TO OPEN/SHORT IN SWITCH. PART WAS ORDERED AND INSTALLED. COVERED UNDER HYUNDAI'S WARRANTY. *TR
AS I BACKED THE CAR FROM A PARKING SPACE AND STARTED FORWARD AND I EXPERIENCED A SUDDEN ACCELERATION. I WAS LUCKY THAT THERE WAS NO CAR IN FRONT OF ME AND I WAS ABLE TO REACH THE PARKING LOT EXIT SAFELY. I TURNED LEFT FOR SEVERAL HUNDRED YARDS AND REACHED A TRAFFIC SIGNAL, I WAS ABLE TO IMMEDIATELY TURN LEFT. I PROCEEDED SOUTH AND ENTERED THE LEFT TURN LANE AT ROUTE 104 AND WAS THE FIRST CAR AT THE TRAFFIC LIGHT WAITING FOR TRAFFIC ALREADY ACROSS THE INTERSECTION WAITING TO TURN LEFT ONTO ROUTE 104. THE CAR ACROSS THE INTERSECTION BEGAN TO MOVE AND I STEPPED ON THE ACCELERATOR AND THE CAR SHOT ACROSS THE INTERSECTION AT FULL SPEED INSTANTLY AND I WAS DRIVEN INTO THE CAR IN FRONT. THERE WAS NO CHANCE TO STOP THE CAR. THE STEERING WHEEL AIRBAG DEPLOYED AND CUT BOTH MY WRISTS WHEN THEY HELD THE STEERING WHEEL. THE ENGINE CONTINUED TO RACE UNTIL I TURNED OFF THE IGNITION. A POLICE OFFICER ARRIVED SHORTLY ASKED ONE OR TWO QUESTIONS AND SUGGESTED I REMAIN IN THE CAR. MEDICS FROM A PRIVATE AMBULANCE SERVICE WHO HAD BEEN IN THE EVENING TRAFFIC IMMEDIATELY STOPPED AND I OPENED MY FRONT DOOR WINDOWS AND SPOKE TO THEM (A MAN AND WOMAN EMT). THEY APPLIED BANDAGE PADS TO AIRBAG CUTS ON BOTH WRISTS THROUGH THE OPEN WINDOWS. I REMAINED IN THE CAR AND INDICATED I DID NOT NEED HOSPITALIZATION. THE DRIVER OF THE OTHER CAR IMMEDIATELY GOT OUT OF HIS CA. *TR
TL*THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE APPROXIMATELY 55 MPH IT STARTED ACCELERATING WITHOUT DRIVER INTENT. THE DRIVER SAID THE RPMS INCREASE TO ITS MAXIMUM CAPACITY EXCESSIVELY. HE SHIFTED THE VEHICLE IN NEUTRAL GEAR IN ORDER TO SLOW IT DOWN AND DROVE ONTO THE EMERGENCY LANE. HE THEN DROVE IT HOME AND PARKED IT WITHOUT FURTHER INCIDENT. HYUNDAI WAS NOT NOTIFIED AT THE TIME OF THE COMPLAINT. THE OWNER DOES NOT FEEL THAT THE VEHICLE IS SAFE TO DRIVE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 3,000. UPDATED 12/01/10. *LJ UPDATED 12/14/10
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .