2017 Hyundai Sonata Driver assistance Problems

Airbags did not deploy no indicator light came on before nor after I was struck from my driver side front area and yes it is available for inspection upon request. My safety along with my sisters safety was put at risk due to the negligence and cheapness of the dealership I purchased the car from also from there misleading information and improper inspection before selling me the car Car has not been reproduced or confirmed The car was inspected by a third party appraisal company for damages amounts There were no lights on at all before the accident and I am pretty certain that the dealership cleaared the codes before selling me the car

NHTSA ID

11708579

Incident

Nov 15, 2025

I am leasing a 2017 Hyundai Sonata from Car City in Michigan. In May 2025, the vehicle received a brand-new engine replacement due to previous problems. I picked the car up on [XXX], and on the same day, the vehicle began malfunctioning. It would not accelerate properly, jerked and stalled, and multiple warning lights — including the check engine light — came on immediately. This made the car unsafe to drive. I contacted the dealer, but they told me to wait until Monday to get it looked at, leaving me with a dangerous and unreliable car. The vehicle had already been in the shop for over two months for the engine issue, and I had only driven it for six months beforehand. I believe the repair or replacement engine is defective or was not properly installed. This creates a serious safety hazard. A car that stalls while driving puts everyone at risk. I am filing this complaint so this issue can be investigated and addressed if others are affected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11678429

Incident

Jul 26, 2025

Fault code in the Automatic Braking System C24020 C17410 White body paint bubbling and peeling off the car for no reason. Passenger door roof frame and trunk. Hood previously repaired

NHTSA ID

11636353

Incident

Aug 29, 2024

Check engine light start flickering while I was driving down the road my vehicle went into limp mode and I lost all power. I checked my oil for metallic shavings or a creamy look but everything was cleaned. I got a code 1326 for knock sensor. I replaced and changed the oil and oil filter and reset the code. I started it up and it sounded good then I drove to see if it was fixed got on the highway and my engine went back into limp mode I lost power again. And my engine started flickering I stop the car and tried to turn it back on but my engine locked up. Could I possibly get help with getting a new engine. The car only has 127,052 miles. I heard there was a bunch of problems with rod bearing wear and etc with 2017 Hyundai sonata se

NHTSA ID

11575603

Incident

Feb 29, 2024

The vehicle has twice been disabled while driving due to “lost communication with hybrid module powertrain control module.” This breakdown is a significant safety hazard as the car loses power and coasts to a stop without any warning. The second time was on a 65 mph highway. Neither time has had any warning before the malfunction lights appeared. The first time occurred on 10/7, and the vehicle was towed to the dealership. Nothing was done besides clearing the trouble codes and test driving with the car, which returned at the end of October—the second time the breakdown occurred about a month later on 12/3. This second time, I removed the code myself on the roadside so as not to be in more danger, and I am currently awaiting an update from the dealership’s service department on their next steps after initially being told to just have it towed in again. Losing power without notice is incredibly concerning. I want to report this safety issue and determine my next steps to resolve it, as this has dramatically impacted my trust in the vehicle and its safety.

NHTSA ID

11558308

Incident

Dec 3, 2023

I was driving southbound on I429 approaching the Vineland Wintergarden (FL)exit. approximately .75 miles from exit, a bit of an uphill. I heard a ticking noise, then suddenly the car went silent. The screen lit up with every sensor flashing. It took me a few seconds to realize I was in potentially deadly trouble. The car began slowing from 70 MPH to maybe 25MPH as I crested the last hill. To add complications, that stretch is under construction and does not have any shoulder. I could see a wall of cars streaming ever closer in my rear view mirror. I believe my hazzard lights probably saved me from a crash before gliding the last 1/4 mile to the exit where I was able to finally pull over to safety.

NHTSA ID

11514999

Incident

Mar 27, 2023

I purchased a brand new Hyundai Sonata SE in 2017. After 1.5 years, I took a 3-4 hour road trip from Houston to Longview, TX. During that trip, my steering wheel locked and I could not turn the wheel as my traction and steering wheel light lit up on my dashboard. To remedy the problem, I had to turn the engine off and back on. There was no accident but there could have been since I was driving amongst other vehicles on the interstate. This was the first of many scary incidents with my locked steering wheel. I've reported and submitted this complaint to Hyundai but they have done nothing to remedy the problem. The Hyundai dealership explained they cannot do anything unless there diagnostic machine can detect the problem. I explained that it normally happens while I'm driving and that there are several online and Youtube reviews of other 2017 Hyundai Sonata vehicle owners with the same issue. I also showed the traction and steering wheel lights that come on when the steering wheel locks. Still there was nothing they could do. The vehicle is getting increasingly worse as I now must turn it off and on three times before the steering wheel unlocks. This is a danger to myself, my children, pedestrians, and other drivers. The steering wheel locks unexpectedly and without warning. I facilitate large groups and happen to mention my issue with the 2017 Hyundai Sonata today. They were alarmed about the dangers to myself and others while driving the 2017 Hyundai Sonata SE. I explained that it was previously reported to Hyundai and NHTSA but nothing was done to remedy the problem. The group encouraged me to report it again. I'm doing so with little to no confidence that mentioning it will do anything. It may take someone or people being killed or seriously hurt before anything is done. I can't afford another vehicle and need it for transportation. Otherwise I would have purchased another brand of vehicle.

NHTSA ID

11491048

Incident

Oct 25, 2022

Vehicle’s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.

NHTSA ID

11459462

Incident

Apr 3, 2022

The contact owns a 2017 Hyundai Sonata. The contact stated while driving 25 MPH, the accelerator pedal was depressed seized on the floorboard. The check engine warning light illuminated. The contact stated that the vehicle failed to exceed 25 MPH while driving. The contact veered to the side of the roadway, turned off, and restarted the vehicle; however, the failure recurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 66,000.

NHTSA ID

11443255

Incident

Dec 9, 2021

Mileage

66,000 mi

Important: This is hybrid vehicle. With the cruise control set to maintain a constant speed and while descending a long hill, the vehicle speed is maintained using dynamic braking by charging the battery. But if the grade is long - such as on CA 101 just north of San Luis Obispo, (locally referred to as the Questa Grade) there will come a time when the battery “gas gauge” reaches 100 % at which time the dynamic braking ceases and without warning the vehicle’s speed gradually increases and can reach excess speeds. If you are not paying attention to the speedometer the speed can become excessive in a hurry.

NHTSA ID

11428598

Incident

Jul 31, 2021

While driving the engine light comes on and blinks rapidly and the car drops from the speed of 65 to 15 or below in second. The code was p1326 with is the knock senor. I changed it and the code went away. Weeks later the code returned while driving again with me and my 3 little babies in the car again. Same issue engine light came on blinking speed drop rapidly. Read this is an occurring issue with this car and it must be taken in to the dealer for fixing.Dealer refused to check out the issue.

NHTSA ID

11418560

Incident

May 22, 2021

HAD OPEN RECALL ,, AN ECM UPDATE AND WILE HYUNDAI IN COLUMBIA CT. AND AFTER IT WAS DONE THE CAR WORKED FINE FOR ABOUT A WEEK , NOW I'M LACKING ACCELERATION FOR MILES PER GALLON HAS DECREASED 50% BURNING GAS QUICKLY PLUS IS BURNING ABOUT A QUART OF OIL A WEEK, BUT THERE'S NO CHECK ENGINE LIGHT, CHANGE THE SPARK PLUGS AND AIR FILTER STILL THE POWER HAS DECREASED 30%. I NOTICED THAT DECREASE IN POWER WHEN ENTERING ON TO A HIGHWAY AND I TRIED TO ACCELERATE INTO TRAFFIC BUT IT DID NOT HAVE ANY POWER AT FIRST UNTIL IT STARTED BUCKING AND THEN IT'S FINALLY GETTING SOME MOMENTUM. THE SPARK PLUGS WERE CHANGED BUT THE PROBLEM STILL PERSIST! STILL AT THIS TIME THE PROBLEM IS UNKNOWN TO ME

NHTSA ID

11413679

Incident

Apr 21, 2021

Mileage

80,067 mi

CARS STEERING WHEEL LOCKS UP AND CAR DIES OUT ON TURNS ON ANY ROAD, HIGHWAY OR SPEED . LAST ISSUE WHILE ENTERING A FREEWAY. CAR MUST SIT THEN RESTARTED TO ALLOW IT TO BE USABLE. NO WARNING GIVEN WHEN THIS HAPPENS. CONTACTED DEALERSHIP. NO HELP WAS GIVEN.HAS BEEN AN ISSUES SINCE PURCHASE. AT LEASE 15 TIMES IN ONE YEAR.

NHTSA ID

11364144

Incident

Sep 9, 2020

Mileage

90,000 mi

WHILE GOING DOWN THE HIGHWAY, THE VEHICLE'S CHECK ENGINE, ABS, TPMS, TRACTION CONTROL, AIR BAG, ELECTRONIC STEERING & EMERGENCY BRAKE LIGHTS ALL CAME ON SIMULTANEOUSLY. & AT THAT SAME TIME THE SPEEDOMETER & TACHOMETER BOTH DROPPED TO 0, THE DIGITAL DISPLAY OF THE ENGINE TEMP GUAGE, GEAR SETTING & OTHER ONBOARD DISPLAYS WENT DOWN WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER BUT ONCE THE CAR WAS PLACED IN PARK THE SHIFTER LOCKED & I WAS NO LONGER ABLE TO CHANGE GEAR SETTINGS.

NHTSA ID

11353271

Incident

Sep 4, 2020

Mileage

55,080 mi

STEERING- WILL LOSE CONTROL OF STEERING AS THE STEERING WHEEL WILL LOCK UP AND BECOME TO HARD TO TURN. THIS HAPPEB WHILE IN THE MIDDLE OF A TURN. ALSO WHILE DRIVING AT 65MPH. I HAD TO KILL MY CAR AND TURN IT BACK ON. SPEED CONTROL-WILL TAKE OFF OR SLOW DOWN AS IT WANTS. CAR CHANGES BETWEEN ECO MODE OR SPORT MODE AND I HAVE NO KNOWLEDGE OF WHEN IT WILL DO IT OR WHEN IT HAS. CAR WILL JUMP WHEN IN PARK AND FOOT ON BRAKES.

NHTSA ID

11351349

Incident

Jul 21, 2020

Mileage

88,500 mi

ISSUE: CRUISE CONTROL SPEEDS UP TOO MUCH GOING UPHILL, AND SLOWS DOWN TOO MUCH GOING DOWNHILL. DESCRIPTION: I SET MY CRUISE CONTROL TO 75MPH, THE CAR WILL GO OVER 77MPH WHEN GOING UPHILL, AND SLOWS DOWN BELOW 73MPH WHEN GOING DOWNHILL WITHOUT ANY DRIVER INPUT. THIS DOESN'T OCCUR ON OTHER GASOLINE ONLY HYUNDAI I DROVE SUCH AS SANTA FE. IT ONLY HAPPENS ON MY SONATA HYBRID. I GUESS HYUNDAI MAY NEED TO LOOK INTO HOW THE ELECTRIC MOTOR WORKS WITH CRUISE CONTROL. *TR

NHTSA ID

11324342

Incident

Aug 8, 2018

Mileage

5,000 mi

WHILE DRIVING THE 2017 HYUNDAI SONATA AT SPEEDS OF 60 PLUS MPH THE STEERING WHEEL LOCKS UP AND THE POWER STEERING LIGHT COMES ON ALONG WITH THE TRACTION CONTROL LIGHTS. THIS INCIDENT HAS EVEN CAUSED DAMAGE TO THE RIGHT FRONT CORNER OF MY HYUNDAI DUE TO LOSING STEERING CAUSING ME TO VEER IN TO THE GUARD RAILS.

NHTSA ID

11309488

Incident

Feb 5, 2020

Mileage

102,525 mi

TRACTION CONTROL LIGHT COMES ON WHILE DRIVING IN OPTIMAL CONDITIONS. CAR ONLY HAS 30K MILES ON IT AND MOST RESEARCH POINTS TO CHEAP PLASTIC BRAKE LIGHT SWITCH FAILURE CAUSING TC SENSOR TO MALFUNCTION.

NHTSA ID

11308225

Incident

Feb 9, 2020

Mileage

30,000 mi

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 65 MPH WITH THE ADAPTIVE CRUISE CONTROL ENGAGED AND CHANGING LANES, THE VEHICLE INDEPENDENTLY SLOWED WITHOUT WARNING. THE CONTACT CALLED KEY HYUNDAI OF SALEM 470 S BROADWAY, SALEM, NH 03079 (603) 841-3099, HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.

NHTSA ID

11307240

Incident

Jun 1, 2017

Mileage

2,000 mi

I HAD EXPERIENCED PROBLEMS WITH THE BRAKES MAKING NOISE AND NOT REACTING TIMELY THROUGHOUT 2019 BEFORE KNOWLEDGE OF A RECALL. ON 5/15/19 I WENT TO HYUNDAI SERVICES FOR A ROUTINE OIL CHANGE. HYUNDAI INFORMED ME THAT THERE WAS A RECALL, WHICH I NOW KNOW TO BE SERVICE CAMPAIGN 953, AND THAT THEY NEEDED A SOFTWARE UPDATE TO RESOLVE THE ISSUE. ON MY DRIVE HOME AFTER THE SOFTWARE UPDATE WAS SUPPOSEDLY CORRECTED, MY CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR WOULD NOT ACCELERATE, WAS JERKING, AND WAS STOPPING IN THE MIDDLE OF THE ROAD. THIS OCCURRED IN A RESIDENTIAL AREA ON A CITY STREET. I IMMEDIATELY CALLED AND BROUGHT THE CAR BACK IN. FIVE DAYS LATER ON 5/20/19, I EXPERIENCED THE SAME ISSUE. ON OR ABOUT 7/26/19, MY POWER STEERING BEGAN MALFUNCTIONING AND MY STEERING WHEEL WOULD LOCK IF I TURNED MY STEERING WHEEL AT ALL. THE ONLY WAY TO UNDO THIS WAS BY RESTARTING THE CAR, AND IT WOULD JUST HAPPEN AGAIN. THE STEERING WHEEL LOCKED ON CITY STREETS. I TOOK MY CAR INTO HYUNDAI SERVICES ON 7/26/19, AND IT TOOK THEM UNTIL 8/12/19 TO FINALLY RESOLVE THE ISSUE BY REPLACING THE WHOLE STEERING COLUMN AND HOUSING. DURING THIS TIME PERIOD, HYUNDAI REPEATEDLY RETURNED THE CAR TO ME AND CLAIMED THE ISSUE WAS RESOLVED BUT THE ISSUE KEPT REOCCURRING. ON 12/28/19, THE CHECK ENGINE LIGHT BEGAN FLASHING AGAIN WITH THE EXACT SAME PROBLEMS EXPERIENCED 5/15/19 AND 5/20/19. THE CHECK ENGINE LIGHT APPEARED AS SOON AS I EXITED THE INTERSTATE AND WAS DRIVING ON A CITY STREET. MY CAR WAS RETURNED TO ME ON 12/31/19.

NHTSA ID

11296774

Incident

May 15, 2019

Mileage

24,977 mi

ON NOVEMBER 23, 2019 I STARTED MY CAR AND PROCEEDED TO BACK OUT OF MY DRIVE WAY. MY POWER STEERING LOCKED, THE LIGHT CAME ON ALONG WITH MY TRACTION CONTROL LIGHT. I HAD TO FORCE MY STEERING WHEEL TO TURN MY CAR BACK INTO MY DRIVEWAY TO GET IT OFF THE ROADWAY. I TURNED MY CAR OFF, AND BACK ON AND LIGHTS DISAPPEARED AND I HAD CONTROL AGAIN. A FEW WEEKS LATER, DRIVING DOWN THE ROAD MY STEERING GOT TIGHT AND FOUGHT MY CAR TO GET IT HOME. I GOT IT TOWED TO THE DEALERSHIP. THEY TOLD ME THE WHOLE POWER STEERING COLUMN HAD TO BE REPLACED. THERE WAS ALSO A RECALL ON A CLICKING NOISE I HAD BEEN HEARING FOR A FEW MONTHS IN THE STEERING COLUMN. THEY REFUSED TO THINK IT WAS THERE PROBLEM. TODAY JANUARY 2, 2020 I WAS DRIVING ON A STRAIGHT ROAD, GOING 55 MILES PER HOUR. TRACTION CONTROL LIGHT CAME ON AND POWER STEERING. I LOST CONTROL OF STEERING MY CAR. I HAD JUST ENOUGH TIME TO GET MY CAR OFF THE ROAD TO AVOID GETTING HIT. I TURNED THE CAR OFF, AND THE LIGHTS SEIZED. THIS CAR IS VERY UNSAFE TO DRIVE AND HYUNDAI IS DOING NOTHING TO FIX THE PROBLEM OTHER THAN GIVING EXPENSIVE BILLS TO FIX. THE CAR IS NOT EVEN 3 YEARS OLD, THERE SHOULD NOT BE THIS MANY PROBLEMS ALREADY. ALSO PAINT IS RANDOMLY PEELING ON THE ROOF AND HOOD OF MY CAR.

NHTSA ID

11292536

Incident

Jan 2, 2020

Mileage

76,000 mi

OVER THE PAST MONTH MY CAR HAS BEEN IN THE SHOP FOUR TIMES DUE TO IT MALFUNCTIONING WHILE I AM DRIVING IT - AND THAT IS NOT INCLUDING WHEN I TOOK IT IN AT THE END OF AUGUST BECAUSE THE TRUNK MERCHANISM BROKE AND IT WOULDN'T CLOSE. THE FIRST TIME HAPPENED OVER LABOR DAY WEEKEND WHEN I WAS ON A ROADTRIP, OUT OF NOWHERE THE CAR WOULD NOT ACCELERATE AND, LIKE OTHERS ON THE NHSA WEBSITE HAVE STATED, IT WAS VERY JUMPY AND WOULDN'T GO PAST 45 MPH. I TOOK IT TO THE DEALER WHERE THEY REPLACED A SAFETY RECALL IN THE WIRING SYSTEM AND IT WORKED FINE FOR A FEW DAYS BEFORE IT HAD THE SAME PROBLEM AGAIN. WHEN I TOOK IT TO THE DEALER THE SECOND TIME THEY TOLD ME THE ENGINE NEEDED TO BE REPLACED BECAUSE THE ENGINE WAS ESSENTIALLY BROKEN AND THERE WERE LITTLE METAL PIECES INSIDE. IT TOOK A WEEK TO REPLACE AND THEN EVERYTHING WAS FINE FOR A FEW DAYS UNTIL YESTERDAY. YESTERDAY THE BATTERY LIGHT TURNED ON AND THE REPAIR SHOP LET ME KNOW THE BATTERY WAS IN GOOD HEALTH BUT LOW ON CHARGE SO THEY CHARGED IT AND IT SEEMED TO BE WORKING FINE. THEN THIS MORNING WHILE ON THE HIGHWAY ALL OF THE EMERGENCY SERVICE LIGHTS (CHECK ENGINE, CHECK BRAKES, ETC.) CAME ON AT THE SAME TIME AND THE STEERING WHEEL LOCKED UP AND IT WAS UNDRIVABLE. I BY SOME MIRACLE MANAGED TO PULL THE CAR OVER WHERE I HAD TO GET THE CAR TOWED TO THE DEALER WHERE I AM AWAITING TO HEAR WHAT IS WRONG. DO NOT PURCHASE THIS CAR. AFTER READING UP ON IT APPARENTLY THERE SEEMS TO BE ISSUES WITH THE ENGINE AND ELECTRICAL SYSTEM, THAT IS EXTREMELY DANGEROUS. I WAS LUCKY ENOUGH TO NOT HIT ANYONE BUT I COULD HAVE BEEN SERIOUSLY INJURED ALL FOUR TIMES THE CAR MALFUNCTIONED. ALL OF THESE ISSUES HAVE BEEN CONFIRMED BY THE DEALER TO HAVE BEEN DUE TO MANUFACTURAL DEFECTS - SOMETHING THAT IS OUT OF MY CONTROL AND SHOULDN'T HAPPEN FOR A CAR THAT IS UNDER 26K MILES.

NHTSA ID

11259087

Incident

Sep 1, 2019

Mileage

25,000 mi

WHAT A HORRIBLE EXPERIENCE, AT ABOUT 6:45AM ESATERN TIME ON 07/25/2019, WHILE DRIVING ON THE HIGHWAY THE CAR TRUNK FLIPPED OPEN WITHOUT ANY WARNING SIGNS OR ANY SIGNS OF DEFECT AND I IMMEDIATELY PULLED OVER BY EMERGENCY SIDE AND TRIED TO CLOSE IT BACK, AFTER ALL FAILED ATTEMPTS TO CLOSE THE TRUNK, WITH TRUNK WILD OPEN, I HAD TO DRIVE STRAIGHT DOWN TO THE HYUNDAI DEALERSHIP WERE THE CAR WAS PURCHASED (RICK CASE HYUNDAI DULUTH 3190 SATELLITE BLVD, DULUTH GA 30096) AND TO MY UTMOST SURPRISE, AFTER EXPLAINING THE INCIDENT TO THE SERVICE MANAGER, I WAS TOLD THAT THE WARRANTY DOES NOT COVER SUCH MECHANICAL DEFECT AND THEY CHARGED ME $233 JUST TO FIX THE LATCH, I TRIED TO CONTACT HYUNDAI CUSTOMER CARE AND THEY DID NOT OFFER ANY SOLUTIONS AT ALL, WHAT A VERY POOR CUSTOMER EXPERIENCE. THIS IS THE 3RD TIME I HAVE TO DEAL WITH THIS PROBLEM OF TRUNK LATCH PROBLEMS AND NO ONE SEEMS TO CARE OR HELP OUT.. REALLY DISAPPOINTED WITH HYUNDAI. MY CONTACT PHONE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ID

11234789

Incident

Jul 25, 2019

TL* MAY 3, 2019 2:34 P.M, CONTACT WAS DRIVING VERY SLOWLY TO MAKE THE TURN INTO MY ASSIGNED PARKING SPACE, WHEN ALL OF A SUDDEN, ON ITS OWN, MY CAR ACCELERATED AT GREAT SPEED, FORCEFULLY PRESSING ME AGAINST THE SEAT BACK, FLYING OVER THE STOP CURB AT THE FRONT OF MY SPACE, CONTINUING ACROSS THE GRAVEL LEEWAY BEFORE SMASHING PART WAY THROUGH THE CEMENT BLOCK WALL THAT SURROUNDS OUR PROPERTY. DEMOLISHED THE FRONT OF MY CAR AS IT PUNCHED A LARGE HOLE IN THE CEMENT BLOCK WALL. AIR BAGS DEPLOYED, CAUSING DEEP BRUISING, SWELLING AND ABRASIONS ON ARMS, LEGS AND STOMACH. MY LEFT SHOULDER JOINT AND UPPER BACK WERE WRENCHED ENOUGH THAT I AM HAVING TO DO PHYSICAL THERAPY. FIREMEN AND EMT'S WERE THERE AND CHECKED ME OUT. THE POLICE WERE ON SITE AND FILED A REPORT. THE DEALER AND THE MANUFACTURER WERE NOTIFIED. MY INSURANCE COMPANY HAD THE CAR MOVED TO A COLLISION FACILITY AND DECLARED THE CAR A TOTAL LOSS. I BOUGHT THE CAR NEW WITH 1350 MILES ON IT. THE MILEAGE WAS JUST 3,591, WHEN THE CAR ACCELERATED ON ITS OWN, OUT OF CONTROL AND SMASHED THROUGH THE CONCRETE BLOCK WALL. THE CONSUMER STATED AS A RESULT OF THE CRASH, THERE WERE INJURIES INCLUDING A WRENCHED SHOULDER AND UPPER BACK. THERE WAS DEEP BRUISING ON THE ABDOMEN AND ABRASIONS ON THE RIGHT LEG. *JS *DT *TR*JB

NHTSA ID

11205825

Incident

May 3, 2019

Mileage

3,591 mi

I WAS DRIVING VERY SLOWLY TO MAKE A TURN INTO MY GARAGE WHEN THE CAR ACCELERATED ON ITS OWN AND HIT THE SIDE OF MY HOUSE BREAKING THROUGH A PATIO GUARD RAIL. THE FRONT WHEELS OF THE CAR WENT OVER THE BULKHEAD. INSURANCE COMPANY SENT A WRECKER TO RETRIEVE THE VEHICLE. THE INSURANCE COMPANY TOTALED THE CAR. THIS UNINTENDED ACCELERATION HAD OCCURRED ONCE WHEN I WAS DRIVING ON A STATE ROAD IN CRUISE CONTROL WHEN THE CAR ACCELERATED BEYOND THE SET CRUISE CONTROL SPEED. THIS OCCURRED AGAIN ON THE DAY BEFORE THE ACCIDENT. THIS UNINTENDED ACCELERATION HAD ALSO OCCURRED WHEN MY HUSBAND WAS DRIVING THE CAR WHILE IN SPEED CONTROL.

NHTSA ID

11180985

Incident

Dec 12, 2018

Mileage

27,000 mi