Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2017 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I was driving and all of a sudden the traction lights turned on and the sterring wheel is hard to turn. Almost go in a car accident. The windows just stopped working and the brakes light constantly keep getting burned out.
The contact owns a 2017 Hyundai Sonata. The contact stated that while the vehicle was parked, the passenger's side rear door latch failed to unlock as needed. The contact stated that the passenger's side rear door latch failed to unlock from the inside or the outside. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 88,180.
I was headed to pick up the kids to take them to practice, but when they went to open the trunk to put their sports gear in it, it was "stuck". It had worked the previous night so I was very confused. After several tries, we finally got it to open and shut. We then went to the park to kill time and I went to open the trunk again, it wouldn't open. We tried everything, and after 30 minutes, it decided to open. However, it then would not shut. We couldn't leave the park with it open so had to have help come and strap it closed. The kids missed their practices and I was alone in a parking lot with two kids until help could arrive.
Trunk latch will not release by using electronic release button on drivers side interior compartment, manual release button located on trunk, nor manually using key on trunk key slot.
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The contact took the vehicle to the local dealer and was informed that due to a previous accident repair, the trunk latch was not aligned which was the cause of the mechanic not being able to complete the recall repair. The manufacturer had not been made aware of the issue. Parts distribution disconnect.
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that on one occasion the trunk failed to open. The failure mileage was unknown. Parts distribution disconnect. Vehicle has been repaired.
The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open with the key fob or while depressing the trunk release button inside the vehicle. The dealer was notified of the failure and advised the contact to take the vehicle to their location to be repaired under warranty. The vehicle was taken to the dealer who advised the contact that she would be responsible for the cost of the diagnostic test and the repair because the vehicle was out of warranty. The contact received a recall for NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 61,000.
The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open without warning. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed contact about repairs and reimbursement. The vehicle was taken to an independent mechanic who repaired the rear latch assembly and rear latch. The failure mileage was 19,717. Parts distribution disconnect.
My trunk latch malfunctioned and my trunk will no longer close. I brought my vehicle to the Hyundai dealership and they advised me the latch has indeed failed there was nothing they could do to fix it, as the recall is still marked "incomplete" and they have no parts to fix the trunk latch. I am unable to drive my car with the trunk open, as it makes me unable to see out of the back window.
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trunk latch was fractured. The failure first occurred when the trunk would not open and the contact had to force it open. The trunk latch then fractured, and the trunk would not close on its own. The contact had to tie down the trunk door for it to close. The dealer was made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the failure and informed the contact that parts were not available and to take the vehicle to a dealer. The failure mileage was approximately 74,000. Parts distribution disconnect.
The contact owns a 2017 Hyundai Sonata. The contact stated after opening the trunk, it failed to close. The contact tied the trunk closed with a rope. The contact received notification of NHTSA Campaign Number: 21V619000 (LATCHES/LOCKS/LINKAGES) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The dealer was able to close the trunk and informed the contact not to open the trunk. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The approximate failure mileage was 133,000. Vin tool confirms parts not available.
The contact owns a 2017 Hyundai Sonata. The contact stated that as she attempted to place her groceries into her vehicle, the trunk failed to open as needed. The contact was finally able to open the trunk; however, the trunk failed to shut with the trunk warning light illuminated on the instrument panel. The contact had taken the vehicle an independent mechanic who was able to make a temporary repair to the trunk latch. The contact then received a recall notification for NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, upon speaking with the manufacturer, the contact was notified that the parts were not yet available. The contact also mentioned that the passenger’s side air bag was exposed; however, no airbag warning light was illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had yet to be repaired. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2017 Hyundai Sonata. The contact was made aware of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) associated with the VIN after an emissions test. The contact stated that while the vehicle was parked, the trunk latch would not latch properly to securely close the trunk. The contact's son repaired the trunk latch. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000.
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA campaign number 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the vehicle had experienced the failure and the trunk could not be opened as stated in the recall. The failure mileage was 53,394. Parts distribution disconnect.
The contact owns a 2017 Hyundai Sonata. The contact received a recall notification for NHTSA Campaign number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Trunk latch failed. Trunk would not open, even when used emergency trunk release. Eventually, latch broke and trunk would not close. Two potential safety issues: 1. Emergency trunk release would not work, negating ability for someone trapped in trunk to open it; 2. Exhaust fumes entering cabin through open trunk.
The trunk will not open by any means and the emergency release does not work. If anyone gets in the trunk, they cannot get out especially with the Hybrids which do not have fold down back seats Federal mandate states the trunk must have an operational emergency release, but with the trunk latch issue, the emergency release does NOT work
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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