2024 Hyundai Sonata Owner Complaints

I was traveling along [XXX]. This is a dangerous road it has hills and curves. I was driving my 2024 Hyundai Sonata, where all of a sudden headlights went off and the infotainment center went off I couldn’t see anything on the road. Luckily I was right by a gas station (Circle K). This isn’t the first time this has happened with this car. Three different times, I was on the express way and almost crashed because the exterior lights and headlights shut off while driving.I couldn’t see a thing and I drifted off the road. I thought I was dead I literally saw my life flash before my eyes. I’m honestly scared to drive this car at night. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753913

Incident

Jul 30, 2026

May 23rd, 2026, vehicle dash and navigation screens went black while driving on freeway. May 26th, 2026, vehicle battery completely drained. Purchased new battery and the same thing happened. Took the vehcile 3x to Hyundai dealership, switched out battery for a brand new OEM one. June 10th, vehicle died again, battery was completely drained. Dealership said its not the alternator but only jumped the vehcile since they couldn't figure out the issue. July 11th, 2026, vehcile died for 4th time and had to jumped again. Tested battery by tow truck driver, battery was DRAINED but alternator fine.

NHTSA ID

11749769

Incident

May 23, 2026

Intermittent issue. On startup, the hvac system cycles through the modes and gets stuck blowing on mixed mode (face and feet) regardless of what mode is selected. The problem is temporarily fixed by manually tapping the mode button until the desired mode is selected.

NHTSA ID

11747323

Incident

Mar 20, 2026

Bluelink remote start with climate control is defective. When initiated, the vehicle starts but the climate control system comes on in the OFF state and does not apply the saved preset, including front and rear defroster settings. This defeats the intended pre-conditioning function in winter conditions, where a remote-activated defroster is a meaningful visibility/safety feature. The defect has persisted since early December 2025 and is documented widely on Hyundai's owner forums and on Reddit across multiple model lines. A recent Hyundai-issued app update removed the standalone remote stop button that owners had been using as a workaround, making the defect materially worse. Hyundai Consumer Affairs Case #[XXX] has been opened. As of this filing, no resolution or response timeline has been provided by Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11741415

Incident

Dec 1, 2025

We were backing up and leaving a parking space when the emergency braking system overrode our driving and forced a stop. This has happened many times, once while turning at a red light (which we had the right-of-way) and our car stopped on the middle of the intersection. Another time was during a turn in a non-traffic light turn lane where timing is important. Our car was again completely stopped in the middle of the road in oncoming traffic.

NHTSA ID

11739988

Incident

May 10, 2026

Driver side window switch that controls all the windows intermittently fails to operate at times which causes the window to not open or not close back again randomly. When wanting to close any window from the drivers seat the switches don’t work causing a safety hazard in a situation where the windows would require to be rolled up or opened immediately. Issue not brought up with Hyundai or any dealer because warranty doesn’t apply to 2nd owner. No warning lamps or errors. First incident happened August 2025 and has kept on happening intermittently.

NHTSA ID

11736629

Incident

Aug 21, 2025

The horn on my vehicle completely stop working. There were no alert messages and I found out that it wasn't working when I needed to use it. I was driving 55 miles per hr in a highway and another vehicle was about to switch lane to merge into my lane and driver did not see me and almost got into an accident. When I try to use the horn to alert tge other vehicle, horn did not work. It still doesn't work. Took my vehicle to Millenium Hyunday Dealership in Hempstead, NY and was told by service advisor that horn is only covered up to 60,000 Mike's because is an electronic feature. I disagree with that assessment and believe this is a safety feature that needs to be reevaluated.

NHTSA ID

11734589

Incident

Apr 19, 2026

While driving on the highway on 4/4/26 at 10:40 pm the dashboard and the headlights went out. The outage lasted about 5 seconds and then they came back on. I drove another 40 minutes and did not have another problem. My safety was put at risk because I could not see the road and others could not see me! There were no warnings prior to the problem. This is the second time in a year that this incident has happened. The first time was in September 2025.

NHTSA ID

11729236

Incident

Apr 4, 2026

The contact owns a 2024 Hyundai Sonata. While driving at an undisclosed speed, the seat belt warning light intermittently illuminated with an audible chime while the driver’s and passenger's side seat belts were properly buckled. Additionally, on two separate occasions, the horn was inoperable, and the anti-collision warning light illuminated while driving. The vehicle was taken to the dealer and two other dealers, Alexandria Hyundai (1707 Mt Vernon Ave, Alexandria, VA 22301) and Sheehy Hyundai of Waldorf (2910 Crain Hwy, Waldorf, MD 20601), who were unable to duplicate the seat belt failures. The third dealer, Sheehy Hyundai of Waldorf (2910 Crain Hwy, Waldorf, MD 20601), determined that the horn needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.

NHTSA ID

11725462

Incident

Aug 1, 2024

Mileage

2,000 mi

Hello everyone. Since I purchased the vehicle new, the HVAC controls have never functioned properly. The A/C engages with the button off; this issue is only temporary solved by turning the button on and off again. The mode defaults to face and feet; this issue is only temporary solved by cycling through the modes until you reach your desired mode. Besides this being a very annoying problem, I found this to be dangerous for me because I like cool air blowing to my face, and I rarely catch this issue on time. Instead of cool air blowing to my face only as it's selected in my car, cool air is being blown to my face and feet instead. My feet get numb and my foot movements are slow when theyre too cold, and it takes a long time to warm back up. I usually pull over for a few minutes to warm my feet up to get back on the road, sometimes I'll get out of my car and walk back and forth to get the blood flow going. The dealership has inspected my vehicle twice to get it fixed under warranty, but so far their repairs have not solved the problem. In my opinion it is most likely a software bug that could be caused by a faulty module or program code, or something in the canbus system. I am almost certain that it is not a mechanical failure.

NHTSA ID

11721888

Incident

Jun 22, 2024

Sudden loss of acceleration. This occurred while making a left turn across traffic from a stop. At approximately 7mph the car would not accelerate any further. I was luckily able to coast the vehicle into a center turn lane. Upon coming to a stop I was unable to get any acceleration. The vehicle was turned off and turned back on again and operated normally. There were no trouble codes displayed.

NHTSA ID

11720493

Incident

Feb 25, 2026

While driving the vehicle the other night, the cars electrical system completely shut off for a few seconds before popping back on. The whole car inside and out went completely black. It was around 10pm on a dark country road. I had the seat heater on high and the defrost on high because it was cold. It appeared to happen when the auto high beams were supposed to engage. Instead of them engaging, the whole cars electrical system just shut off. No headlights, no instruments, interior lighting, console display, nothing worked. The car was in battery mode at the time, and it sounded like the whole car just shutoff. I took my foot off the accelerator wondering what happened, and before I could understand what was going on, everything came back on. It did not prompt me to start the vehicle again. The auto on/off brights never worked like they were supposed to again either. I had to manually engage and disengage them. Thankfully it was just me on that stretch of road going 30mph at the time or it could have ended badly.

NHTSA ID

11716933

Incident

Feb 8, 2026

While driving the dashboard headlights and all safety systems shut off for a brief period and then reset and if driving at night this leaves you completely in the dark till the system resets. All lights exterior and interior all the safety sensors, adaptive cruise control everything shuts off. Anything tied to the electrical system shuts off. The only thing that remains running is the engine.

NHTSA ID

11716388

Incident

Dec 31, 2025

The exterior lights such as head lights and brake lights aswell as all interior electronics shut off at random intervals while driving posing a serious danger early in the morning and at night.

NHTSA ID

11710434

Incident

Dec 31, 2025

The vehicle's emergency brack system is malfunctioning. There have been several instances where the car's emergency brack went on while no coalition was going to happen. Several instances as well happened while in reverse the emergency bracks went on without there being anything behind the vehicle.

NHTSA ID

11706951

Incident

Dec 24, 2025

I was sold a 2024 Hyundai Sonata SEL and while driving on the road multiple times the car completely shut off. By this all lights inside AND outside the car turned off (Headlights, interior lights and all) car was still rolling and I pulled over each time as all systems rebooted. It claimed that all seatbelts were off with the warning sign. Had to unbuckle and buckle all seatbelts for this warning to go away. Since the car completely shut off this put other drivers, my passengers, and myself at danger due to visibility. Luckily there was no traffic at the time but this keeps happening and it is worrying me.

NHTSA ID

11698469

Incident

Nov 9, 2025

In morning dew/foggy winshield, the systems will disable easily. You get pop ups such as: Inattentive Driving Disabled, Camera Obscured. And forward collision warning disabled, camera obscured. I’ve had many vehicles in the past and the safety systems never disable this easily over slight fog or slight morning dew. Even with a lot of fog on the winshield my other cars are still fine. I also have a 2023 Elantra that has NEVER done this before. It seems to be an issue in Hyundais new driver assistance systems in 2024+ vehicles.

NHTSA ID

11696258

Incident

Oct 29, 2025

The contact owns a 2024 Hyundai Sonata. The contact stated that while attempting to accelerate to overtake another vehicle at approximately 60 MPH, the vehicle unintendedly decelerated to approximately 20 MPH instead. The contact pulled over to the side of the road, turned off the vehicle for approximately 20 minutes, before restarting and continuing to drive. There were no warning lights illuminated. The failure had occurred three times. The vehicle was taken to a certified mechanic, who diagnosed that the transfer case had failed and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, who was unable to determine the cause of failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,500.

NHTSA ID

11693259

Incident

Sep 14, 2025

Mileage

16,500 mi

The contact owns a 2024 Hyundai Sonata. The contact stated that while operating the vehicle the horn had become inoperable and no audible sound occurred while pressed. The cause of the failure was not yet determine and the failure was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 16,000.

NHTSA ID

11686197

Incident

Apr 10, 2025

Mileage

16,000 mi

Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.

NHTSA ID

11674015

Incident

Jun 7, 2025

After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.

NHTSA ID

11673554

Incident

May 14, 2025

My car tends to jerk very hard two to three times on cold start up and I’ve read that the previous years have had this issue. They are still the same mechanically so I do not know why my year does not have a recall for it

NHTSA ID

11673105

Incident

Feb 1, 2024

Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.

NHTSA ID

11667442

Incident

Feb 12, 2025

Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.

NHTSA ID

11665119

Incident

May 21, 2025

I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously

NHTSA ID

11663368

Incident

May 8, 2024