2011 Hyundai Tucson Engine Problems

I own a 2011 Hyundai Tucson (VIN: [XXX] ). The vehicle had an engine replacement performed by Hyundai service. Immediately after picking up the car, I noticed a loud abnormal noise coming from underneath the vehicle. I reported the issue right away, but was told nothing was heard and it was dismissed. The noise has continued and worsened over time. I am concerned there may be damage or improper installation affecting the exhaust system or flex pipe, which could be a safety issue. Exact service dates are with Hyundai records, as I do not have them available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11732770

Incident

Dec 31, 2024

The contact owns a 2011 Hyundai Tucson. The contact stated that upon taking the vehicle to the dealer for scheduled maintenance, the contact was informed that an oil pan seal leak had been discovered. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling), and the VIN was included, but the repair had already been completed. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.

NHTSA ID

11579529

Incident

Mar 21, 2024

Mileage

47,000 mi

I purchased this vehicle from an acquaintance, who had it serviced by a local mechanic. Before I decided to buy it, I spoke with the mechanic he used, as well as calling the dealer with the vin number to verify that the recall issues had been taken care of. It was purchased around 9/19/2022 per the title. I change the oil and rotate the tires every 3000 miles. Checking the oil weekly to see if it needs filling.I was attending an outdoor music show about 120 miles away. After leaving and not getting more than 20miles from the venue late that evening, my car with no indication slowed down and thankfully with not as much traffic I was able to pull to the side of the highway. The car would not turn over. I heard no noises when this occurred, nor did I smell anything, it just it quit working. It was late when the car was towed to S&B Automotive in Bridgewater. I had to wait for a ride and didn’t get home till early morning. When I contacted the place where it was towed, they said I needed a new engine at $6,000.00. I drained my bank account to pay for this 2011 Hyundai Tucson. So I could not have it repaired and was not aware of the recall and still never received the recall notice to this day. Just the one regarding the key issue and class action suit. If I had known that there was a recall on this vehicle I would have had it towed to the dealership for the repair and then traded it in for another vehicle other than a Hyundai. I was forced to take out an unwanted loan in order to purchase another vehicle. This vehicle although well maintained has too many issues. I still have the title as I inadvertently gave the automotive company the wrong title. I want to be compensated for the full blue book value of this vehicle.

NHTSA ID

11578890

Incident

Aug 25, 2023

The contact owns a 2011 Hyundai Tucson. The contact stated while driving 25-30 MPH at night, the vehicle was shuddering and lost motive power. The contact was able to veer to the side of the roadway. The contact off and restarted the vehicle, and the check engine warning light illuminated. The contact continued driving; however, the failure recurred, and the vehicle could not exceed 30 MPH. The contact pulled into the nearest gas station. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer covered the cost of the repair. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 116,000. VIN tool confirms parts not available.

NHTSA ID

11565941

Incident

Sep 29, 2023

Mileage

116,000 mi

The contact called on behalf of his mother who owns a 2011 Hyundai Tucson. The contact stated that his mother received notification of the NHTSA Campaign Number: 19V063000 (Engine and Engine cooling). The vehicle was taken to the dealer where the oil pressure switch was replaced; however, the contact stated that upon having the vehicle inspected, the vehicle failed the inspection. The contact was informed by the technician that the oil pan was leaking and needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. The contact stated that the case was denied and informed that the vehicle was not covered under warranty due to the age of the vehicle. The failure mileage was approximately 79,300.

NHTSA ID

11534156

Incident

Jul 13, 2023

Mileage

79,300 mi

The contact owns a 2011 Hyundai Tucson. The contact stated that while driving at unknown speed, she heard a knocking and ticking noise coming from under the hood of the vehicle. The oil warning light was intermittently illuminated. The vehicle was taken to an independent mechanic where the mechanic informed the contact that the oil was low and needed to be refilled. The contact stated that the oil was refilled however, a month later the knocking and ticking noise was heard from the engine and the oil warning light intermittently illuminated. The contact referenced NHTSA Campaign Number: 19V101000 (Engine). The vehicle was then taken to the dealer where it was diagnosed that the valve gasket seal needed to be replaced and oil pressure switch was replaced. The vehicle was repaired; however, while driving from the dealer she heard the knocking and ticking noise in the engine with the engine warning light illuminated, and the vehicle started to shake and went into Limp Mode. The contact stated that the vehicle was taken back to the dealer where the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was 148,981.

NHTSA ID

11485252

Incident

Jul 21, 2022

Mileage

148,981 mi

Vehicle stalls and does not ramp past 2000rpm, jerks from time to time, check engine light flashes continually. Never goes off.

NHTSA ID

11477705

Incident

Jul 22, 2022

Recalls for my model

NHTSA ID

11467457

Incident

Jun 3, 2022

Drove over a pothole and car began to make a weird clicking noise.

NHTSA ID

11453707

Incident

Feb 11, 2022

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. An unknown warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the engine needed to be replaced due to sludge build-up. The dealer requested the vehicle oil change history. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the engine replacement due to sludge in the engine from neglect. The failure mileage was approximately 123,000. The VIN was unavailable.

NHTSA ID

11447835

Incident

Dec 26, 2021

Mileage

123,000 mi

I had my car repaired due to an open recall in April. I got in my car yesterday and while driving the car shut off and there seemed to be a liquid leaking from under the car. I had the car towed to Key Hyundai of Milford where the recall work in addition to other work was done. I am really worried because I could have gotten hurt if other cars where nearby. Also the dealership is saying it may take up to 2 weeks for them to inspect my vehicle. I need suggestions as to my best course of action.

NHTSA ID

11433630

Incident

Sep 19, 2021

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH, THE VEHICLE STARTED LEAKING OIL, RESULTING IN A BLOWN PISTON. THE ENGINE WAS SEVERELY DAMAGED BY THE PISTON HOWEVER, THE COMPLETE EXTENT OF THE DAMAGES WERE UNKNOWN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT THERE WAS EVIDENCE OF THE OIL LEAK ON THE ROADWAY. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 78,000.

NHTSA ID

11352210

Incident

Aug 24, 2020

Mileage

78,000 mi

THE CAR DIED IN THE MIDDLE OF THE ROAD. IT STARTED SMOKING UP AND THEN DIED. *TR

NHTSA ID

11327325

Incident

Jun 1, 2020

Mileage

90,000 mi

MY CAR WAS HAVING ISSUES STARTING UP. ONE DAY WE STARTED THE CAR AND DROVE INTO TOWN AND IT STARTED TO MAKE A RATTLING NOISE. THE CAR WAS ALSO SLOW TO ACCELERATE. WHEN WE TRIED TO DRIVE HOME OUT OF NO WHERE THE ENGINE WENT OUT AND THE CAR WOULDN'T START AGAIN.

NHTSA ID

11301727

Incident

Nov 24, 2019

Mileage

189,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE, AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (19991 VILLAVIEW RD, CLEVELAND, OH 44119, (216) 487-6295) AND REPAIRED PER THE RECALL. WHILE DRIVING, THE RPMS INCREASED, AND THE ENGINE REVVED AND MADE A CLICKING NOISE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SMOKE EMERGED FROM THE ENGINE. THE CONTACT LIFTED THE HOOD AND NOTICED OIL SPILLED ALL AROUND THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO HYUNDAI IT WAS A BOLT THAT GOT LOOSE AND CAUSED ALL THE HAVOK. RODS AND METAL WERE EVERYWHERE IN THE VEHICLE AND THERE IS APPARENTLY (HAVEN'T SEEN IT YET) A HOLE IN THE ENGINE BLOCK AND OIL PAN. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *TR*JB *BF *JS

NHTSA ID

11271483

Incident

Oct 27, 2019

Mileage

140,000 mi

MY CAR HAD A RECALL THAT WAS GOING ON FOR ABOUT A YEAR WITH MY CAR STALLING AND SMELLING OF BURNING OIL. EARLY THIS YEAR A LETTER WAS MAILED STATING RECALL IN BEING INVESTIGATED, (CAMPAIGN 181) THE END OF SEPTEMBER I GOT THE OFFICIAL LETTER ABOUT THE RECALL AND WHAT I NEEDED TO DO. IT TOOK A 1 WEEKS TO GET THE CAR IN. MY CAR STALLED TWICE DURING THAT TIME. DAYS BEFORE MY CAR GOT FIXED MY CAR STALLED TWICE, AND I START HEARING A LOUD NOISE IN WHICH I FOUND OUT AFTER THE RECALL WAS FIXED THAT MY VALVE COVERS NEEDED REPLACED. THE TECHNICIAN SAID THAT IT COULD NOT BE FIXED BECAUSE ENGINE WAS BAD. I HAD A CORPORATE REPRESENTATIVE WHO DID NOTHING, AND I HAD TO CALL 500 TIMES TO HAVE IT ESCALATED TO A CORPORATE MANAGER. AFTER I GOT A CORPORATE MANAGER IS WHEN GRAYSON HYNDAUI DECIDED TO GIVE ME AN ESTIMATE. MY CAR HAS BEEN PARKED AT HOME SINCE 9/24/2019 AND I HAVE PAID TO RENT A CAR SINCE THAT DAY AN TILL THIS DAY. I WANT THIS RESOLVED ASAP.

NHTSA ID

11265906

Incident

Sep 19, 2019

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAPPY HYUNDAI (9121 S CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11242641

Incident

Aug 1, 2019

ENGINE HAS A VERY BAD KNOCKING SOUND AS DESCRIBED IN RECALLED CARS THAT CATCH FIRE WITH THE SAME ENGINE. I CAN'T DRIVE IT IN THIS CONDITION AND THE MECHANIC SAYS REPAIR IS VERY EXPENSIVE AND MIGHT NOT FIX THE PROBLEM. THERE IS A CONCERN THAT THERE ARE NO GOOD ENGINE PARTS FROM WHICH TO EVER FIX IT. THE SOUND JUST KEEPS GETTING WORSE.

NHTSA ID

11231044

Incident

Jan 1, 2018

Mileage

70,000 mi

ENGINE NEEDS TO BE REPLACED YET MILEAGE AND YEARS ARE STILL UNDER WARRANTY LIMITS CAR 8 YEARS OLD 81000 MILES. HAVE SPENT OVER $500 GETTING IT TOWED NOW MECHANIC SAYS NEW ENGINE NEEDED CAR JUST STOP RUNNING WHILE IN PARK

NHTSA ID

11230818

Incident

Jul 8, 2019

Mileage

81,420 mi

MY 2011 HYUNDAI TUCSON STALLED WHILE DRIVING ON A BUSY CITY ROAD . I WAS GOING STRAIGHT WITH 40 MILES/HOUR WHEN MY VEHICLE SUDDENLY LOST POWER FOR UNNOWN REASON, AND STARTED SLOWING DOWN, THEN COMPLETELY STOPPED. THE ENGINE STOPPED, GAS PEDAL WAS NOT RESPONDING. THE CHECK ENGINE, OIL PRESSURE, AND BATTERY LIGHT CAME ON AT THE SAME TIME WHEN CAR STALLED. BATTERY IS A COUPLE OF MONTHS OLD, EVERYTHING SEEM TO OPERATE NORMALLY EXCEPT THE VEHICLE DOES NOT START. FORTUNATELY I WAS ABLE TO PULL OVER TO A TURNING LAIN TO AVOID ANY ACCIDENT AND CALLED MY INSURANCE COMPANY TO HAVE THE VEHICLE TOWED TO SAFETY. I HAVE RECEIVED A RECALL LETTER FROM HYUNDAI A FEW MONTHS AGO, AND IMMEDIATELY CALLED THE NEAREST HYUNDAI DEALER TO HAVE THE VEHICLE CHECKED. THE REPRESENTATIVE SAID THEY DO NOT HAVE THE PARTS YET AND THEY WILL CONTACT ME AS SOON AS THE PARTS ARE AVAILABLE. I HAVE YET TO RECEIVE A CALL AND NOW MY VEHICLE STALLED. IT IS INOPERABLE.

NHTSA ID

11228610

Incident

Jun 30, 2019

Mileage

62,787 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000(ENGINE) WAS RECEIVED. TWIN CITY HYUNDAI (3024 AIRPORT HWY, ALCOA, TN) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11221128

Incident

Jun 1, 2019

FEB 28,2019 MANUFACTURER RECALL NUMBER181 NHTSA RECALL NUMBER19V063 RECALL STATUSRECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA IS CONDUCTING A SAFETY RECALL TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE ASSEMBLY IN CERTAIN MODEL YEAR 2010 THROUGH 2013 HYUNDAI TUCSON VEHICLES EQUIPPED WITH 2.4 LITER THETA-II ENGINES PRODUCED FROM MARCH 3, 2010 TO DECEMBER 31, 2012 BY HYUNDAI MOTOR COMPANY AT THE ULSAN PLANT IN THE REPUBLIC OF KOREA. SAFETY RISK THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK WHICH, IF LEFT UNREPAIRED AND OPERATED OVER TIME COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO HIGH SPEED STALL AND IN LIMITED CASES, A VEHICLE FIRE REMEDY REMEDY NOT AVAILABLE YET - RECALL 181 TO DATE HYUNDAI HAS NOT CONTACTED US ABOUT A REPAIR

NHTSA ID

11220433

Incident

Feb 1, 2019

HYUNDAI MOTOR AMERICA IS CONDUCTING A SAFETY RECALL TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE ASSEMBLY IN CERTAIN MODEL YEAR 2010 THROUGH 2013 HYUNDAI TUCSON VEHICLES EQUIPPED WITH 2.4 LITER THETA-II ENGINES PRODUCED FROM MARCH 3, 2010 TO DECEMBER 31, 2012 BY HYUNDAI MOTOR COMPANY AT THE ULSAN PLANT IN THE REPUBLIC OF KOREA. SAFETY RISK THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK WHICH, IF LEFT UNREPAIRED AND OPERATED OVER TIME COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO HIGH SPEED STALL AND IN LIMITED CASES, A VEHICLE FIRE. MY AIR CONDITIONER HAS STOPPED WORKING AND TWO OF MY DOORS LOCKING MECHANISMS ARE NO LONGER WORKING.

NHTSA ID

11220424

Incident

Jun 14, 2019

Mileage

74,200 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED SEIDEL HYUNDAI (6125 SHILLINGTON PLAZA, READING, PA 19607, (610) 775-5100) SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. A LOANER VEHICLE WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11219258

Incident

Feb 28, 2019

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYUNDAI WEST ALLIS (10611 W ARTHUR AVE, WEST ALLIS, WI 53227, (414) 329-3100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

NHTSA ID

11219078

Incident

Feb 28, 2019