2011 Hyundai Tucson Problems

I own a 2011 Hyundai Tucson (VIN: [XXX] ). The vehicle had an engine replacement performed by Hyundai service. Immediately after picking up the car, I noticed a loud abnormal noise coming from underneath the vehicle. I reported the issue right away, but was told nothing was heard and it was dismissed. The noise has continued and worsened over time. I am concerned there may be damage or improper installation affecting the exhaust system or flex pipe, which could be a safety issue. Exact service dates are with Hyundai records, as I do not have them available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Hyundai Tucson. The contact stated that upon taking the vehicle to the dealer for scheduled maintenance, the contact was informed that an oil pan seal leak had been discovered. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling), and the VIN was included, but the repair had already been completed. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.

The contact's daughter owns a 2011 Hyundai Tucson. The contact stated that upon his daughter attempting to enter the vehicle through the front driver’s side door, the door failed to open. The contact stated that his daughter opened the front passenger’s side door and there was black smoke coming from inside the vehicle. The contact’s daughter discovered that the front driver’s side seat, driver’s side door panel, and headliner was burned. The contact stated that the Fire Department was not called to the scene. There was no one injured. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The dealer was notified of the failure and a tow truck was sent to the residence. While the vehicle was in the dealer's possession, the failure was acknowledged, but the dealer stated that the damages would not be covered for free. The manufacturer was notified of the failure but offered no assistance. The vehicle as not repaired and remained with the dealer. The failure mileage was unknown.

Recall # 251 has been going on at great length and I have an appointment for 11:30am April 1,2025 for what they deem as a solution to # 251 Recall that does not fix the problem and goes against everything that the NHTSA and FEDERAL GOVERMENT LAWS are in place for, you are allowing them to continue to not do what the laws clearly state and in a certain time period have repaired, replaced or make restiitution for the recalled issue it also is stated that they do not need to for automobiles older than 15years.Their Bandaid only creates other problems and dangers and by 02/11/2026 my car will be 16years old but it wasn’t when all this first started,I own a time bomb and can not afford to buy another vehicle,Im retired and live on a fixed income. Im not sure if letting them change a fuse to a lower wattage so it would fail and make the ABS System Disabled there by stopping leaking brake fluid from igniting.Does Not Meet Any Requirements and Creates More Issues.My Car has AWD and is low mileage for the age.I don’t agree with letting them do this but Im afraid of what NHTSA or They can do if I don’t,Why aren’t you stopping them perpetrate a fraud.This is not by your own law's fines have not helped the millions involved in this #251 Recall Thankyou.

THE RUBBER TRANSMISSION COOLING LINES BROKE AT 55 MPH ON RT 81S AND INSTANTLY BLEW THE TRANSMISSION. MY VEHICLE IS THE EXACT MAKE, MODEL AND YEAR OF THE NHTSA CAMPAIGN 16V05700. I CONTACTED HYUNDAI FOR REIMBURSEMENT OF MY REPAIR COSTS AND HYUNDAI STATED THAT MY VEHICLE WAS NOT PART OF THIS "149" CAMPAIGN. I DO NOT UNDERSTAND WHY OTHERS WITH THE EXACT SAME PROBLEM ARE BEING REIMBURSED AND I AM NOT? CLEARLY HYUNDAI IS AT FAULT. DOCUMENTATION IS ATTACHED

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION HAD A LEAK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

No known malfunction at this time on my vehicle - however a recall #251 has been issued with no repair available. Recall strongly recccommends parking car outside and away from structures due to possible fire which can also occur during driving. This problem has been going on with Hyundai cars for several years - AND THEY STILL DON'T HAVE A SOLUTION??? I called my two local dealerships and neither was aware of recall campaign 251. I asked if my ABS module completely failed - what module would they replace it with? I was advised that they would probably sell me a new one costing $1900 plus labor THAT HAS THE SAME PROBLEM!!! Hyundai is not taking this seriously - This is not being repaired in a timely manner. PLEASE RESTRICT THEM FROM SELLING ANYMORE CARS IN THE USA UNTIL THIS RECALL HAS A REMEDY!

MY CAR HAD UNINTENDED DECELERATION FOLLOWING CRANK SENSOR ERROR. ON FREEWAY MY CAR SUDDENLY DECELERATED AND I HAD TO EXIT. UPON EXIT WHILE DIAGNOSING IN THE PARKING LOT ENGINE REVVED SUDDENLY AND CAR MOVED EVEN THOUGH IT WAS ON NEUTRAL. ALL THE FAULT CODES WERE CAUGHT ON TORQUEOBD. HOWEVER UPON RESTARTING THE CAR CHECK ENGINE LIGHT IS GONE AND IT MASKS A SERIOUS PROBLEM IN THE CAR THAT CAN BE LIFE THREATENING.

Recall # 251 has been going on at great length and I have an appointment for 11:30am April 1,2025 for what they deem as a solution to # 251 Recall that does not fix the problem and goes against everything that the NHTSA and FEDERAL GOVERMENT LAWS are in place for, you are allowing them to continue to not do what the laws clearly state and in a certain time period have repaired, replaced or make restiitution for the recalled issue it also is stated that they do not need to for automobiles older than 15years.Their Bandaid only creates other problems and dangers and by 02/11/2026 my car will be 16years old but it wasn’t when all this first started,I own a time bomb and can not afford to buy another vehicle,Im retired and live on a fixed income. Im not sure if letting them change a fuse to a lower wattage so it would fail and make the ABS System Disabled there by stopping leaking brake fluid from igniting.Does Not Meet Any Requirements and Creates More Issues.My Car has AWD and is low mileage for the age.I don’t agree with letting them do this but Im afraid of what NHTSA or They can do if I don’t,Why aren’t you stopping them perpetrate a fraud.This is not by your own law's fines have not helped the millions involved in this #251 Recall Thankyou.

The contact owned a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000) however, the part to do the recall repair was not yet available The contact stated while driving 45-50 MPH, there was smoke coming from underneath the passenger's side of the hood. The contact immediately veered to the side of the road and exited the vehicle. The contact stated while attempting to grab the fire extinguisher in the trunk, she noticed that there was fire underneath the vehicle. The vehicle became engulfed in fire. A fire department report and a police report were filed but were not currently available. The contact and the three other passengers who were occupying the vehicle at the time of the incident sustained trauma but did not seek medical assistance. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.

Rear subframe is completely rotted service tech advised parking the car it is unsafe to drive

The contact owns a 2011 Hyundai Tucson. The contact stated that there was an unknown abnormal sound detected. There were no warning lights illuminated. The vehicle was taken to an independent tire center, where the subframe was found to be rotted. The mechanic informed the contact that there was a hairline crack and that the tire could fold up if the vehicle was driven over a bump. The rear tire was sticking out due to the ball joint. The contact drove the vehicle to her residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000. The VIN was not available.

WE WERE HEADING OUT ON VACATION FROM AKRON, OHIO WHEN THE DASHBOARD LOW AIR PRESSURE TIRE LIGHT CAME ON DURING OUR TRIP. WE EXITED OFF AT THE NEXT EXIT FOR GAS AND TO ADD AIR TO THE REAR TIRE. WE HEARD AIR LEAKING FROM THE TIRE TREAD AREA AND HAD TO GO TO A LOCAL REPAIR SHOP IN SISSONVILLE, WV FOR THE REPAIR. THE REPAIR SHOP REPORTED THAT WE HAD TREAD SEPARATION AND THAT THE STEEL BELT MADE A HOLE IN THE TIRE. HE CHANGED OUR TIRE WITH A USED ONE TO GET US TO OUR DESTINATION IN NORTH CAROLINA. IN BOONE N.C. WE HAD OUR TIRES LOOKED AT AND THEY SHOWED US THE WE HAD ANOTHER TIRE WITH A 4 INCH SLIT IN THE TREAD AREA AND WAS CUPPED ( A BROKEN BELT); THIS ALSO WAS THE REAR TIRE. THEY REMAINING TWO TIRES SHOWED SIGNS OF TIRE SEPARATION. ALL FOUR (4) TIRES WERE REPLACED WITH NEW ONES. OUR VEHICLE IS A ALL WHEEL DRIVE 2011 HYUNDAI TUSCON. *TR

2 OF MY 4 KUMHO TIRES WENT FLAT AT THE SAME TIME WITH TREAD COMING OFF OF ONE. THEY HAD 25,433 MILES ON THEM. THIS APPEARS SUSPICIOUS AND DANGEROUS. I WOULD LIKE TO BE RE-IMBURSED FOR THE 4 REPLACEMENT TIRES I HAD TO BUY AS MY VEHICLE IS AN ALL WHEEL DRIVE VEHICLE. *TR

I WAS DRIVING APPROXIMATELY 70MPH DOWN A HIGHWAY WHEN I HEARD A LOUD POP AND MY SUNROOF EXPLODED. GLASS SPRAYED ALL OVER THE INTERIOR OF THE CAR AND WITH ENOUGH FORCE TO EMBED INTO THE CENTER CONSOLE. I DID NOT SEE ANY OBJECTS OR OTHER ROAD DEBRIS THAT COULD HAVE FLOWN UP AND HIT ME, JUST THE POP AND RAIN OF GLASS SHARDS. I HAVE MINOR ABRASIONS ON MY HEAD AND FACE FROM THE GLASS AS A RESULT OF THE SUNROOF SHATTERING. *TR

I WAS HEADING SOUTHEAST (INBOUND) ON HIGHWAY 290. IT WAS CLEAR, ROADS WERE DRY, AND NO DEBRIS IN THE ROAD. I HAD MY 16-YEAR OLD DAUGHTER WITH ME. I WAS DRIVING AND SHE WAS IN THE PASSENGER SEAT. I WAS IN THE FAR LEFT (PASSING) LANE. OUT OF NOWHERE, MY SUNROOF SHATTERED AND FLEW OFF MY CAR. IT SHATTERED MOSTLY INTO A THOUSAND PIECES, BUT THE PERSON DRIVING BEHIND ME INDICATED THAT A HUGE PIECE FLEW OFF AND HIT HIS WINDSHIELD CAUSING IT TO CRACK IN MULTIPLE PLACES. MY SUNROOF HAD BEEN CLOSED. MY INTERIOR SHADE WAS ALSO CLOSED. THERE WAS NO REASON THIS SHOULD HAVE HAPPENED. *TR

The contact owns a 2011 Hyundai Tucson. The contact stated that there was an unknown abnormal sound detected. There were no warning lights illuminated. The vehicle was taken to an independent tire center, where the subframe was found to be rotted. The mechanic informed the contact that there was a hairline crack and that the tire could fold up if the vehicle was driven over a bump. The rear tire was sticking out due to the ball joint. The contact drove the vehicle to her residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000. The VIN was not available.

ON OCTOBER 17, 2019, I DROPPED OFF MY 2011 HYUNDAI TUCSON AT KOON'S WOODBRIDGE HYUNDAI TO HAVE THE UNDERBODY CORR. PREVENT. SVC. 17-01-039 ' 945 - FIXED. THE DEALER HAS NOW HAD MY VEHICLE FOR OVER THREE MONTHS AND IS NOW REFUSING TO INSTALL THE REPLACEMENT SUBFRAME (COVERED UNDER WARRANTY) UNLESS I PAY THEM $1500 FOR REPAIRS RELATED TO THE RECALL.

The contact's daughter owns a 2011 Hyundai Tucson. The contact stated that upon his daughter attempting to enter the vehicle through the front driver’s side door, the door failed to open. The contact stated that his daughter opened the front passenger’s side door and there was black smoke coming from inside the vehicle. The contact’s daughter discovered that the front driver’s side seat, driver’s side door panel, and headliner was burned. The contact stated that the Fire Department was not called to the scene. There was no one injured. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The dealer was notified of the failure and a tow truck was sent to the residence. While the vehicle was in the dealer's possession, the failure was acknowledged, but the dealer stated that the damages would not be covered for free. The manufacturer was notified of the failure but offered no assistance. The vehicle as not repaired and remained with the dealer. The failure mileage was unknown.

I PARKED THE CAR 6/12/19 WED THAT EVENING AND EVERYTHING SEEMED OK. AT 1030AM THE NEXT DAY, 6/13/19, I TRIED TO USE ELECTRIC KEY TO UNLOCK TO GO TO WORK AND REALIZED IT WOULDN'T UNLOCK SO I NOTICED BLACK SOOT ABOVE DRIVER WINDOW AND TRIED MANUAL KEY TO UNLOCK. I COULD BARELY CRACK TO SEE THE SEAT EXPLODED ON DRIVERS SIDE. CALLED 911 AND FIREMEN AND POLITICS ARRIVED. THE FIREMAN COMPLETELY OPENED THE DOOR AND AFTER EXAMINE SAID THE HEATED SEAT DEVICE HAD EXPLODED OR MALFUNCTION AND THE BACK OF SEAT WAS BLOWN IN A RECLINED TO THE BACK SEAT POSITION AND ALL WINDOWS COMPLETELY COVERED IN SOOT, AND A VERY STRONG ELECTRICAL FIRE SMELLL WAS OBSERVED. BELOW ARE PHOTOS OF CAR WHICH WAS PARKED AND IT HAPPENED DURING THE NIGHT.

WE WERE HEADING OUT ON VACATION FROM AKRON, OHIO WHEN THE DASHBOARD LOW AIR PRESSURE TIRE LIGHT CAME ON DURING OUR TRIP. WE EXITED OFF AT THE NEXT EXIT FOR GAS AND TO ADD AIR TO THE REAR TIRE. WE HEARD AIR LEAKING FROM THE TIRE TREAD AREA AND HAD TO GO TO A LOCAL REPAIR SHOP IN SISSONVILLE, WV FOR THE REPAIR. THE REPAIR SHOP REPORTED THAT WE HAD TREAD SEPARATION AND THAT THE STEEL BELT MADE A HOLE IN THE TIRE. HE CHANGED OUR TIRE WITH A USED ONE TO GET US TO OUR DESTINATION IN NORTH CAROLINA. IN BOONE N.C. WE HAD OUR TIRES LOOKED AT AND THEY SHOWED US THE WE HAD ANOTHER TIRE WITH A 4 INCH SLIT IN THE TREAD AREA AND WAS CUPPED ( A BROKEN BELT); THIS ALSO WAS THE REAR TIRE. THEY REMAINING TWO TIRES SHOWED SIGNS OF TIRE SEPARATION. ALL FOUR (4) TIRES WERE REPLACED WITH NEW ONES. OUR VEHICLE IS A ALL WHEEL DRIVE 2011 HYUNDAI TUSCON. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD LOOK INTO THE MATTER. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 23,000.

ELECTRIC STEERING FEELS VAGUE, LACKS FEEDBACK AT HIGHWAY SPEEDS GIVING YOU A FEELING THAT YOU HAVE MOMENTARILY LOST CONTROL AND GOING TO CRASH. *TR

MY 2011 HYUNDAI THE DRIVERS SIDE SEAT BELT WILL NOT STAY LATCHED ON THE WINDOW SIDE POST MOUNT. 2011 HYUNDAI TUCSON VIN NO: [XXX]## VIN FAILED ## 2011 HYUNDAI TUCSON VIN NO: [XXX] ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I purchased a brand new fuel pump on 2-28-24 after car died on freeway. Mission Hills Hyundai diagnosed as pump not turning on, so recommended replacing fuel pump assembly. On [XXX] car wouldn’t start, so took vehicle in and the next day it was determined as faulty starter. Car was picked up 7-3-25 after buying a new starter, but car would not start again the next day. The car was actually misdiagnosed and the ruling was tank fuel pump had an intermittent short circuit. I’ve driven on the fuel pump I purchased on 2-28-24 for about a year in a half. It only lasted 40,000 miles. Fuel pumps last 100,000 to 200,000 miles. I’ve driven other vehicles going over 100,000 miles on the same fuel pump. How did this fuel pump go out so quick? Was it installed right? Was it bad wiring? Was it a defective part? Thankfully the fuel pump went out when I wasn’t driving. This is a major safety issue and Lithia, who is the parent company of Mission Hills Hyundai, should be looked into. Also the misdiagnosis from the technician should be in question to. Integrity is also an issue here, so how can I feel safe if I want to to continue getting my car serviced here. Yes they gave me a new fuel pump with no charge, but still had to pay for a starter I didn’t need. Basically I spent $3000 for a part that went out on my vehicle in over a year. Just like how Ford has a recent recall of fuel pumps, Hyundai should be checked into this issue also. I will attach invoices including a service for my fuel system cleaning. I thought all this work I got done would prevent a major failure on a vital vehicle component. Thank you, Hope to hear from you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2011 HYUNDAI TUSCAN. CONSUMER WRITES IN REGARDS TO COOLING LINES, TRANSMISSIONS AND BRAKE SWITCHES REPLACEMENTS MORE THAN ONCE. *TGW THE CONSUMER STATED THE VEHICLE WOULD NT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE TRANSMISSION WOULD BUCK AND BANG WHEN IT WAS SHIFTED FROM PARK TO DRIVE. THE DEALER FOUND THE TRANSMISSION WAS WORN INTERNALLY AND THE COOLER HOSE WAS CRACKED, WHICH CAUSED THE TRANSMISSION FLUID TO LEAK. THE ESC LIGHT ILLUMINATED, DUE TO AN OPEN CIRCUIT IN THE BRAKE SWITCH. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME PROBLEMS SEVEN TIMES. *JB

I WAS INVOLVED IN A CRASH, I WAS CUT OFF AND REAR ENDED A CAR GOING ABOUT 35 MILES AN HOUR. MY AIRBAGS DID NOT DEPLOY, DESPITE THE FACT THAT MY CAR APPEARS TO BE TOTALED, AND WAS STRUCK IN THE FRONT END, WHICH IS WHEN THEY SHOULD DEPLOY. I NOW HAVE PAIN IN MY NECK, SHOULDERS, AND HEAD, AND AM DIZZY BUT UNABLE TO SLEEP BECAUSE OF VERTIGO.