RoadVitals

2002 Hyundai XG350 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Oct 16, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
25%
of 60 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 Hyundai XG350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Oct 16, 2014

IN 2007, WITH A LITTLE OVER 50,000 MILES ON MY CAR, THE AIRBAG LIGHT CAME ON. I WENT IN TO THE DEALER AND THEY SAID IT WAS A LOOSE WIRE AND RESET IT. SINCE THAT TIME, I'VE HAD SIX OTHER INCIDENTS UP THROUGH 2014 WITH THE AIRBAG LIGHT COMING BACK ON AND EVERY TIME THEY'VE RESET IT, IT HAS COME BACK ON. I HAVE EVEN HAD A MODULE REPLACED BUT IT DID NO GOOD. THE LAST TIME I WENT IN, THEY WANTED TO REPLACE THE PAD ASSEMBLY FOR $1,000 BUT WOULDN'T GUARANTEE IT WOULD WORK. THEY ALSO SAID IT MIGHT BE THE HARNESS BUT THAT PART COULDN'T BE OBTAINED. THEY ALSO SAID THEY COULDN'T GUARANTEE THAT THE AIRBAGS WOULD WORK!!! I HAVE LOOKED AT OTHER COMPLAINTS FROM SEVERAL WEBSITES AND SEE THAT THERE ARE DOZENS OF OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS A SERIOUS DEFECT AND SHOULD BE RECALLED. I HAVE NO AIRBAGS. MY CAR HAS BEEN IN A MINOR TRAFFIC INCIDENT WHERE THE AIRBAG PROBABLY SHOULD HAVE DEPLOYED WHEN THE CAR HIT THE CURB BUT DIDN'T. THIS IS VERY DANGEROUS. *TR

NHTSA ID
10644996
Incident
Oct 23, 2007
Mileage
51,404 mi
Airbags
Filed Mar 16, 2014

AIR BAG WARNING LIGHT STAYS ON. AT FIRST THE LIGHT TURNED OFF BUT AFTER A WEEK IT TURNED ON AND HAS REMAINED ON. REPAIR SHOP SAID THE AIR BAGS MAY DEPLOY IN AN ACCIDENT BUT NOT CERTAIN. *TR

NHTSA ID
10572669
Incident
Mar 1, 2013
Mileage
95,000 mi
Airbags
Filed Aug 13, 2011

HYUNDAI MOTOR CORPORATION AIR BAG WIRING HARNESS CONNECTOR DEFECT. NUMEROUS HYUNDAI MOTOR CARS, XG350, SONATA, ETC. HAVE FAULTY CONNECTORS WHICH PREVENT THE AIRBAG SYSTEM FROM WORKING. MORE THAN ONE DEALER HAS STATED IN WRITTEN SERVICE REPORTS(AVAILABLE FOR REVIEW) THE PROBLEMS LIE IN A FAULTY AIRBAG WIRING CONNECTOR IN THE WIRING HARNESS. THEY RESEAT THE PLUGS IN THE FRONT SEATS AND THEN THEY RESET THE 'COMPUTER' AND THE AIRBAG WARNING LIGHT GOES OUT, HOWEVER IT COMES BACK ON AGAIN AFTER A SHORT INTERVAL. THIS 'DEFECT' APPLIES TO NUMEROUS MODELS OF HYUNDAI CARS. IT IS DUBIOUS THE SYSTEM WILL WORK PROPERLY IN THE EVENT IT IS NEEDED IN AN EMERGENCY. *TR

NHTSA ID
10419280
Incident
May 24, 2011
Mileage
67,563 mi
AirbagsSuspension
Filed Apr 9, 2010
Crash reported

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.

NHTSA ID
10324695
Incident
May 11, 2007
Mileage
83,000 mi
Airbags
Filed Dec 29, 2009

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL; WHICH INDICATES THAT THE AIR BAGS ARE INOPERATIVE. A TECHNICIAN FROM THE DEALER ADVISED HER TO BRING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. SHE WAS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID
10297298
Incident
Dec 29, 2009
Mileage
97,000 mi
Airbags
Filed Jul 24, 2009

AIR BAG LIGHT CAME ON MY 2002 HYUNDAI XG350. CONTACTED THE DEALER I BOUGHT IT FROM, AND THEY CHECKED IT OUT FOR ME AND FOUND... "FOUND CODE B1378 SIDE AIRBAG RESISTANCE TOO HIGH, NEED TO REPLACE DRIVER SEAT BACK." WAS TOLD THIS WAS THEIR 3RD FROM THIS DEALER THAT NEEDED REPLACED, AND FOUND OUT FROM OTHERS THAT THEY HAVE HAD THE SAME SITUATION. WAS TOLD DUE TO THE DEFECT, COULD POTENTIALLY CAUSE THE AIRBAGS TO NOT DEPLOY WHEN IN AN ACCIDENT. THE LIGHT IS STILL ON AS THE PROBLEM HAS NOT BEEN FIXED YET. I STILL HAVE THE SEAT, AND LOOKING AT REPLACING IT SOON. *TR

NHTSA ID
10278184
Incident
Apr 16, 2009
Mileage
74,432 mi
AirbagsEngineExterior lighting+1 more
Filed Sep 5, 2008
Crash reported

TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB

NHTSA ID
10241059
Incident
Aug 11, 2008
Mileage
77,652 mi
Airbags
Filed May 30, 2008

TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG LIGHT RANDOMLY FLASHED ON AND OFF ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND THEY STATED THAT THE AIR BAG CONTROL MODULE WAS DEFECTIVE. THE MODULE IS ENCLOSED IN THE BACK OF THE SEAT, WHICH MEANS THE PASSENGER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND THEY WOULD NOT COVER THE REPAIRS. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 41,500.

NHTSA ID
10229312
Incident
Feb 27, 2008
Mileage
40,000 mi
Airbags
Filed Feb 1, 2008

AIRBAG WIRE HARNESS IS WORN DOWN DUE TO IT BEING LOCATED UNDER DRIVERS SEAT,CAUSING THE AIRBAG LIGHT TO COME ON AND EITHER INTERMITTENTLY STAY LIT OR REMAIN ON CONTINUOUSLY. THEREFORE, THERE IS NO WAY TO KNOW WHETHER THE AIRBAGS WILL DEPLOY OR NOT ACCORDING TO THE SERVICE REP. THE REPAIR IS NOT COVERED UNDER EXTENDED WARRANTY, EVEN THOUGH IT IS A VITAL PIECE OF SAFETY EQUIPMENT, AND DUE TO POOR DESIGN IT IS REGULARLY DAMAGED. I HAD THIS ISSUE ADDRESSED IN 2005, IT OCCURRED OCCASIONALLY AFTER THAT UNTIL LAST YEAR WHEN THE LIGHT CAME ON AND STAYED ON ALL THE TIME. I HAVE BEEN ON THE INTERNET AND THERE ARE MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE OCCURRING WITH THIS VEHICLE DATING FROM 2001, WHEN THERE WAS A RECALL ISSUED, ALL THE WAY TO 2006 WHEN THE MODEL WAS REPLACED BY A DIFFERENT ONE. ACCORDING TO THE REMARKS, PEOPLE HAVE HAD COLLISIONS WHERE NONE OF THE AIRBAGS DEPLOYED , OR THE CURTAIN AIRBAGS DIDN'T. THERE ALSO WAS A RECALL IN CANADA. HOW CAN A MANUFACTURER GET AWAY WITH SUCH POOR QUALITY DESIGN FOR SUCH AN IMPORTANT PIECE OF EQUIPMENT? *TR

NHTSA ID
10216689
Incident
Sep 10, 2005
Mileage
34,477 mi
AirbagsEngine
Filed Jan 28, 2008

TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG AND SERVICE ENGINE LIGHTS CONTINUE TO ILLUMINATE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER APPROXIMATELY 15 TIMES, BUT THEY HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE DEALER RESET THE CODE, BUT THAT ONLY CORRECTS THE FAILURE FOR APPROXIMATELY A WEEK. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000.

NHTSA ID
10216240
Incident
Nov 1, 2007
Mileage
40,000 mi
Airbags
Filed Dec 12, 2005
Crash reported1 injury reported

IN A STRAIGHT FRONT-END CRASH OF 30+ MPH, ALL AIRBAGS FAILED TO DEPLOY. *JB

NHTSA ID
10144968
Incident
Dec 9, 2005
Mileage
100,000 mi
AirbagsElectrical
Filed Nov 28, 2005

THE AIR BAG LIGHT STAYED ON AFTER STARTING THE CAR - ALL ELSE SEEMED OK. I CALLED THE DEALER AND HE SAID IT WAS NOT IMPORTANT THAT A CONNECTOR HAD PROBABLY JUST COME LOOSE AND THAT THE AIR BAG WOULD PROBABLY STILL WORK IF NEEDED. WHEN I TOOK IT TO THE DEALER HE REMOVED THE DRIVER'S SIDE SEAT AND SAID HE FOUND A BROKEN WIRE AND REPAIRED IT - AT A COST OF ABOUT $56 - FOR A CAR THAT HAS A "BUMPER-TO-BUMPER" WARRANTY. IT WAS SUGGESTED THAT WE MUST HAVE PUT SOMETHING UNDER THE SEAT THAT CAUSED THE WIRE TO BREAK WHEN THE SEAT WAS MOVED - THIS SEAT AUTOMATICALLY MOVES EVERY TIME THE CAR IS STARTED AND STOPPED. ABOUT SIX MONTHS LATER THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS THE PASSENGER'S SEAT THAT HAD A BROKEN WIRE UNDER IT. THIS SEAT IS MOVED LESS FREQUENTLY, BUT IT IS A POWER SEAT. AS FAR AS I KNOW THE ONLY THING UNDER THAT SEAT WAS A BOX OF TISSUES. AGAIN I WAS REQUIRED TO PAY FOR THE REPAIR. I BELIEVE THIS TO BE A DESIGN DEFECT IN THAT ANYTHING THAT IS ALLOWED TO GET UNDER THE SEAT WILL CAUSE THIS WIRE TO BE SEVERED AND PREVENT THE SIDE AIR BAGS FROM DEPLOYING. I HAVE NEVER HAD A CAR THAT HAD ANY PROBLEM WITH ITEMS UNDER THE SEAT. ALSO THIS DESIGN HAS A SORT OF "PAN" OR DEPRESSION UNDER EACH SEAT THAT TRAPS ANY LOOSE ARTICLE LEFT ON THE FLOOR WHEN THE CAR IS STOPPED AND IT SLIDES UNDER THE SEAT. IT NEVER SLIDES BACK OUT WHEN ACCELERATING. THIS SEEMS TO JUST MAKE THE PROBLEM WORSE. I DO NOT BELIEVE THAT ANY NORMAL ITEM LEFT ON THE FLOOR OF THE CAR SHOULD CAUSE THIS DAMAGE AND DEBILITATE THE AIR BAG SYSTEM. *JB

NHTSA ID
10143787
Incident
May 4, 2005
Mileage
38,000 mi
Airbags
Filed Mar 28, 2005
Crash reportedFire reported2 injuries reported

WHILE MAKING A LEFT TURN CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE AT 55 MPH, AND THE AIR BAGS DID NOT DEPLOY. *AK THE DRIVER SUSTAINED BACK, NECK AND HAND INJURIES. THE CONSUMER IS STILL BEING TREATED FOR THESE INJURIES. THE PASSENGER ALSO SUSTAINED INJURIES. *BF *NM

NHTSA ID
10111648
Incident
Feb 5, 2005
Airbags
Filed Mar 2, 2005
Crash reported2 injuries reported

WHEN T BONED AT 10 MPH ON DRIVER'S SIDE THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. CONSUMER WAS HOSPITALIZED. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10113253
Incident
Jan 13, 2005
Mileage
60,000 mi
AirbagsEngine
Filed Feb 15, 2005
Crash reported

WHEN T BONED AT 40 MPH THE SIDE AIR BAGS DID NOT DEPLOY, AND THE ENGINE DROPPED. VEHICLE WAS TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10111545
Incident
Jan 11, 2005
Mileage
71,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .