SUSPENSION
2002 Hyundai XG350
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 60 NHTSA owner-reported complaints for the 2002 Hyundai XG350, most frequently naming the airbags, suspension and engine categories. 3 safety recalls have been issued covering this model year; and 73 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 2002 | 1 | 1 |
| Jul 2002 | 1 | 2 |
| Nov 2002 | 1 | 3 |
| Apr 2003 | 1 | 4 |
| May 2003 | 1 | 5 |
| Sep 2003 | 1 | 6 |
| Oct 2003 | 1 | 7 |
| Mar 2004 | 1 | 8 |
| Apr 2004 | 1 | 9 |
| Nov 2004 | 1 | 10 |
| Feb 2005 | 2 | 12 |
| Mar 2005 | 2 | 14 |
| Nov 2005 | 2 | 16 |
| Dec 2005 | 2 | 18 |
| May 2006 | 1 | 19 |
| Jul 2006 | 1 | 20 |
| Oct 2006 | 2 | 22 |
| Dec 2006 | 1 | 23 |
| Oct 2007 | 2 | 25 |
| Nov 2007 | 1 | 26 |
| Jan 2008 | 2 | 28 |
| Feb 2008 | 1 | 29 |
| Apr 2008 | 3 | 32 |
| May 2008 | 1 | 33 |
| Sep 2008 | 1 | 34 |
| May 2009 | 2 | 36 |
| Jun 2009 | 1 | 37 |
| Jul 2009 | 1 | 38 |
| Nov 2009 | 1 | 39 |
| Dec 2009 | 1 | 40 |
| Mar 2010 | 2 | 42 |
| Apr 2010 | 1 | 43 |
| Aug 2010 | 1 | 44 |
| Oct 2010 | 1 | 45 |
| Jul 2011 | 1 | 46 |
| Aug 2011 | 1 | 47 |
| Sep 2011 | 1 | 48 |
| Nov 2011 | 1 | 49 |
| Dec 2012 | 1 | 50 |
| Nov 2013 | 1 | 51 |
| Mar 2014 | 1 | 52 |
| Aug 2014 | 1 | 53 |
| Oct 2014 | 2 | 55 |
| Feb 2016 | 1 | 56 |
| Mar 2018 | 1 | 57 |
| Oct 2018 | 1 | 58 |
| Sep 2020 | 1 | 59 |
| Jan 2021 | 1 | 60 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags1519.0%
- Suspension1113.9%
- Engine1113.9%
- Fuel system810.1%
- Driver assistance78.9%
- Electrical56.3%
- Brakes56.3%
- Body & structure45.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govFUEL SYSTEM, GASOLINE:STORAGE
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR UPPER CONTROL ARM DETACHED FROM THE FRAME DUE TO CORROSION. THE CONTACT ALSO STATED THAT HE NOTICED THE DRIVER'S SIDE REAR TIRE LEANING. THE CONTACT ALSO STATED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED MCCARTHY BLUE SPRINGS HYUNDAI (3000 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND INFORMED THEM OF THE FAILURE AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.
- NHTSA ID
- 11390192
- Incident
- Jan 6, 2021
- Mileage
- 224,000 mi
THE TORQUE CONVERTER & TRANSMISSION FLUID PUMP ARE KNOWN TO BE DEFECTIVE IN THIS TRANSMISSION, THE F5A51 MITSUBISHI/HYUNDAI TRANSMISSION. MINE STARTED GOING OUT RECENTLY, AT 75K MILES! THIS PROBLEM/DEFECT IS ALSO VERY WELL KNOWN TO HYUNDAI/KIA/MITSUBISHI AND THEY CHOOSE TO IGNORE THE ISSUE & INSTEAD TRY TO BLAME THE OWNERS & CLAIM THAT WE'VE BEEN NEGLECTFUL OR ABUSIVE TO THE TRANSMISSION WHICH IS SIMPLY NOT THE CASE. I'LL SAY THAT AGAIN, HYUNDAI & MITSUBISHI KNOW OF THE MANUFACTURING DEFECTS IN THESE PARTS AS WELL AS DEFECTS WITH THE CRANKSHAFT IN THE ENGINE BUT CHOOSE TO IGNORE IT AND CLAIM THAT THEY ARE NOT RESPONSIBLE FOR THESE PROBLEMS. THERE ARE KNOWN DEFECTS THROUGHOUT THE WHOLE CAR, LUCKILY MINE IS ONLY HAVING ISSUES WITH THOSE TWO PARTS IN THE TRANSMISSION SO FAR. PLEASE HELP ALL OF THE OTHER OWNERS OF THE VEHICLES THAT HAVE THAT TRANSMISSION & ENGINE WITH EVEN GREATER PROBLEMS THAN MY OWN.
- NHTSA ID
- 11352422
- Incident
- Mar 1, 2020
- Mileage
- 75,000 mi
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE DRIVING 40 MPH, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS NOT SURE OF THE ORIGIN OF THE ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
- NHTSA ID
- 11140591
- Incident
- Oct 2, 2018
- Mileage
- 139,000 mi
MY HYUNDAI XG 350 2002 HAD A LITTLE OVER 100,000 MILES ON IT. ON 2/12/2018, WHILE DRIVING ON A ROUTE 17 SOUTH IN MAHWAH, NJ, I HEAR A HIGH PITCH CRACKING SOUND WITH A SMOKE COMING OUT OF THE CAR AND SOON THE CAR BECAME DISABLED ON THE SIDE OF HIGHWAY ROUTE 17 S LEAKING A ENGINE OILS ALL OVER THE PLACE. AT THE BODY SHOP, THEY FOUND OUT THAT THE THE BOTTOM PART OF THE ENGINE GOT CRACKED WITH A ADULT-FIST SIZE HOLE LEAKING ENGINE OILS ALL OVER THE PLACE. THE OWNER OF THE BODY SHOP MENTIONED THAT IT IS HIS FIRST TIME TO SEE THE ENGINE GOT CRACKED WITH SUCH A BIG HOLE. IT APPEARS THAT THE ENGINE HAS A MAJOR DEFECT AND COULD HAVE CAUSED A MAJOR PROBLEM UNLESS THE DRIVER QUICKLY MOVED THE CAR TO THE ROAD SIDE BEFORE IT BECAME COMPLETELY DISABLED. I FEEL SO LUCKY THAT IT DIDN'T HAPPEN WHILE MY WIFE OR MY DAUGHTERS WERE DRIVING, AND IT HAPPENED TO ME, WHILE I WAS DRIVING. ONLY SLIGHTLY OVER 100,000 MILES AND THE ENGINES GOT CRACKED, UNBELIEVABLE.
- NHTSA ID
- 11076912
- Incident
- Feb 12, 2018
- Mileage
- 100,700 mi
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE DEALER FAILED TO REPAIR THE VEHICLE. THE CONTACT WAS GIVEN A BUY BACK OFFER FROM THE MANUFACTURER, BUT DECLINED THE OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/15/16.*JB
- NHTSA ID
- 10824245
- Incident
- Jan 4, 2016
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V178000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK THE DEALER, WHO INFORMED THE CONTACT THAT THE RECALL REMEDY WAS NOT PERFORMED ON THE VEHICLE. THE SPECIFIC ON THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,554.
- NHTSA ID
- 10650999
- Incident
- Aug 29, 2014
- Mileage
- 122,554 mi
IN 2007, WITH A LITTLE OVER 50,000 MILES ON MY CAR, THE AIRBAG LIGHT CAME ON. I WENT IN TO THE DEALER AND THEY SAID IT WAS A LOOSE WIRE AND RESET IT. SINCE THAT TIME, I'VE HAD SIX OTHER INCIDENTS UP THROUGH 2014 WITH THE AIRBAG LIGHT COMING BACK ON AND EVERY TIME THEY'VE RESET IT, IT HAS COME BACK ON. I HAVE EVEN HAD A MODULE REPLACED BUT IT DID NO GOOD. THE LAST TIME I WENT IN, THEY WANTED TO REPLACE THE PAD ASSEMBLY FOR $1,000 BUT WOULDN'T GUARANTEE IT WOULD WORK. THEY ALSO SAID IT MIGHT BE THE HARNESS BUT THAT PART COULDN'T BE OBTAINED. THEY ALSO SAID THEY COULDN'T GUARANTEE THAT THE AIRBAGS WOULD WORK!!! I HAVE LOOKED AT OTHER COMPLAINTS FROM SEVERAL WEBSITES AND SEE THAT THERE ARE DOZENS OF OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS A SERIOUS DEFECT AND SHOULD BE RECALLED. I HAVE NO AIRBAGS. MY CAR HAS BEEN IN A MINOR TRAFFIC INCIDENT WHERE THE AIRBAG PROBABLY SHOULD HAVE DEPLOYED WHEN THE CAR HIT THE CURB BUT DIDN'T. THIS IS VERY DANGEROUS. *TR
- NHTSA ID
- 10644996
- Incident
- Oct 23, 2007
- Mileage
- 51,404 mi
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA. *TR
- NHTSA ID
- 10625826
- Incident
- Aug 16, 2014
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
EXTERIOR LIGHTING
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
VISIBILITY; VISIBILITY/WIPER
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
ENGINE AND ENGINE COOLING
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
STRUCTURE:BODY
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.