2002 Hyundai XG350 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Hyundai XG350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags1519.0%
- Suspension1113.9%
- Engine1113.9%
- Fuel system810.1%
- Driver assistance78.9%
- Electrical56.3%
- Brakes56.3%
- Body & structure45.1%
- Transmission33.8%
- Powertrain (other)33.8%
- Visibility22.5%
- Steering11.3%
- Seat belts11.3%
- Tires & wheels11.3%
- Exterior lighting11.3%
- Heating & air conditioning11.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
IN 2007, WITH A LITTLE OVER 50,000 MILES ON MY CAR, THE AIRBAG LIGHT CAME ON. I WENT IN TO THE DEALER AND THEY SAID IT WAS A LOOSE WIRE AND RESET IT. SINCE THAT TIME, I'VE HAD SIX OTHER INCIDENTS UP THROUGH 2014 WITH THE AIRBAG LIGHT COMING BACK ON AND EVERY TIME THEY'VE RESET IT, IT HAS COME BACK ON. I HAVE EVEN HAD A MODULE REPLACED BUT IT DID NO GOOD. THE LAST TIME I WENT IN, THEY WANTED TO REPLACE THE PAD ASSEMBLY FOR $1,000 BUT WOULDN'T GUARANTEE IT WOULD WORK. THEY ALSO SAID IT MIGHT BE THE HARNESS BUT THAT PART COULDN'T BE OBTAINED. THEY ALSO SAID THEY COULDN'T GUARANTEE THAT THE AIRBAGS WOULD WORK!!! I HAVE LOOKED AT OTHER COMPLAINTS FROM SEVERAL WEBSITES AND SEE THAT THERE ARE DOZENS OF OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS A SERIOUS DEFECT AND SHOULD BE RECALLED. I HAVE NO AIRBAGS. MY CAR HAS BEEN IN A MINOR TRAFFIC INCIDENT WHERE THE AIRBAG PROBABLY SHOULD HAVE DEPLOYED WHEN THE CAR HIT THE CURB BUT DIDN'T. THIS IS VERY DANGEROUS. *TR
AIR BAG WARNING LIGHT STAYS ON. AT FIRST THE LIGHT TURNED OFF BUT AFTER A WEEK IT TURNED ON AND HAS REMAINED ON. REPAIR SHOP SAID THE AIR BAGS MAY DEPLOY IN AN ACCIDENT BUT NOT CERTAIN. *TR
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR UPPER CONTROL ARM DETACHED FROM THE FRAME DUE TO CORROSION. THE CONTACT ALSO STATED THAT HE NOTICED THE DRIVER'S SIDE REAR TIRE LEANING. THE CONTACT ALSO STATED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED MCCARTHY BLUE SPRINGS HYUNDAI (3000 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND INFORMED THEM OF THE FAILURE AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE DEALER FAILED TO REPAIR THE VEHICLE. THE CONTACT WAS GIVEN A BUY BACK OFFER FROM THE MANUFACTURER, BUT DECLINED THE OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/15/16.*JB
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE DRIVING 40 MPH, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS NOT SURE OF THE ORIGIN OF THE ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
MY HYUNDAI XG 350 2002 HAD A LITTLE OVER 100,000 MILES ON IT. ON 2/12/2018, WHILE DRIVING ON A ROUTE 17 SOUTH IN MAHWAH, NJ, I HEAR A HIGH PITCH CRACKING SOUND WITH A SMOKE COMING OUT OF THE CAR AND SOON THE CAR BECAME DISABLED ON THE SIDE OF HIGHWAY ROUTE 17 S LEAKING A ENGINE OILS ALL OVER THE PLACE. AT THE BODY SHOP, THEY FOUND OUT THAT THE THE BOTTOM PART OF THE ENGINE GOT CRACKED WITH A ADULT-FIST SIZE HOLE LEAKING ENGINE OILS ALL OVER THE PLACE. THE OWNER OF THE BODY SHOP MENTIONED THAT IT IS HIS FIRST TIME TO SEE THE ENGINE GOT CRACKED WITH SUCH A BIG HOLE. IT APPEARS THAT THE ENGINE HAS A MAJOR DEFECT AND COULD HAVE CAUSED A MAJOR PROBLEM UNLESS THE DRIVER QUICKLY MOVED THE CAR TO THE ROAD SIDE BEFORE IT BECAME COMPLETELY DISABLED. I FEEL SO LUCKY THAT IT DIDN'T HAPPEN WHILE MY WIFE OR MY DAUGHTERS WERE DRIVING, AND IT HAPPENED TO ME, WHILE I WAS DRIVING. ONLY SLIGHTLY OVER 100,000 MILES AND THE ENGINES GOT CRACKED, UNBELIEVABLE.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V178000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK THE DEALER, WHO INFORMED THE CONTACT THAT THE RECALL REMEDY WAS NOT PERFORMED ON THE VEHICLE. THE SPECIFIC ON THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,554.
EGR VALVE IS DEFECTIVE. AFTER READING SEVERAL FORUMS, THIS PART IS REPLACED A LOT. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
VEHICLE: 2002 HYUNDAI XG350 SEDAN, EQUIPPED WITH ABS SYSTEM AND ANTI-SKID DEVICE. EVENTS LEADING UP TO FAILURE: SINCE 2003, ON THREE OCCASIONS THE FOLLOWING HAPPENED- WHILE DRIVING AT LESS THAN 5 MPH, UPON DEPRESSING THE BRAKE PEDAL THE CAR ACCELERATED. ON THE FIST TWO OCCASIONS NO DAMAGE OCCURRED. THE CAR STOPPED ON HITTING THE CAR AHEAD. ON THE THIRD OCCASION,IN SEPTEMBER 2009, THERE WAS EXTENSIVE DAMAGE TO THE CAR AND OTHERS. ON THIS LAST OCCASION I HAVE THE IMPRESSING THAT MY RIGHT FOOT WAS FIRMLY DEPRESSING THE BRAKE PEDAL, NOT THE ACCELERATOR. IN SPEAKING WITH COMPUTER SPECIALISTS, I WAS INFORMED THAT THERE MAY BE A FEEDBACK PROBLEM IN THE COMPUTER CONTROL SYSTEM. AS FAR AS I KNOW THE BODY DAMAGE TO ALL CARS HAS BEEN REPAIRED. *TR
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT WAS DRIVING APPROXIMATELY 5 MILES PER HOUR AND THE VEHICLE ACCELERATED. THE VEHICLE CRASHED INTO ANOTHER PASSENGERS DRIVER SIDE DOOR. THERE WERE NO INJURIES. THERE WAS DAMAGE TO BOTH VEHICLES. THERE WERE NO WARNING LIGHTS PRESENT. THE PREVIOUS INCIDENT THE VEHICLE WAS AT A STOP SIGN AND IT ACCELERATED ON ITS OWN. THE VEHICLE IS BEING REPAIRED. THERE WAS NO POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 46000. UPDATED 01/29/08 *BF THE CONSUMER STATED DEALER HAD COMPLAINTS OF GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE. UPDATED 01/29/08 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
DRIVING ON FREEWAY ON JULY 13, ODOMETER DROPS TO ZERO OR BOUNCES AROUND, CAN'T DETERMINE SPEED WHILE DRIVING, WARNING ENGINE LIGHT TURNS ON. 7/15/2013 DEALER REPLACED SENSORS SHOPPING ON JULY 28, ODOMETER DROPS TO ZERO AND WARNING ENGINE LIGHT TURNS ON 7/28/2013 DEALER REPLACED SENSORS DRIVING ON FREEWAY ON OCTOBER 6, ODOMETER DROPS TO ZERO 10/8/2013 DEALER REPLACED ODOMETER (MILEAGE WAS 108,700) DIVING ON FREEWAY ON NOVEMBER 2, ODOMETER DROPS TO ZERO, WARNING LIGHT TURNS ON HAVEN'T DECIDED WHAT TO DO WITH CAR. *TR
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE GOING THROUGH AN AUTOMATED CAR WASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON EACH OCCASION WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/31/11*LJ THE DEALER REPLACED SEVERAL COMPONENTS TO RECTIFY THE ENGINE LIGHT PROBLEM, BUT TO NO AVAIL. THE CONSUMER ALSO STATED THE ABS, TCB AND AIR BAG LIGHTS ILLUMINATED. THE ENGINE LIGHT IS STILL ON. UPDATED 09/09/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA. *TR
VEHICLE: 2002 HYUNDAI XG350 SEDAN, EQUIPPED WITH ABS SYSTEM AND ANTI-SKID DEVICE. EVENTS LEADING UP TO FAILURE: SINCE 2003, ON THREE OCCASIONS THE FOLLOWING HAPPENED- WHILE DRIVING AT LESS THAN 5 MPH, UPON DEPRESSING THE BRAKE PEDAL THE CAR ACCELERATED. ON THE FIST TWO OCCASIONS NO DAMAGE OCCURRED. THE CAR STOPPED ON HITTING THE CAR AHEAD. ON THE THIRD OCCASION,IN SEPTEMBER 2009, THERE WAS EXTENSIVE DAMAGE TO THE CAR AND OTHERS. ON THIS LAST OCCASION I HAVE THE IMPRESSING THAT MY RIGHT FOOT WAS FIRMLY DEPRESSING THE BRAKE PEDAL, NOT THE ACCELERATOR. IN SPEAKING WITH COMPUTER SPECIALISTS, I WAS INFORMED THAT THERE MAY BE A FEEDBACK PROBLEM IN THE COMPUTER CONTROL SYSTEM. AS FAR AS I KNOW THE BODY DAMAGE TO ALL CARS HAS BEEN REPAIRED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA. *TR
DETERIORATED FRAME. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
REVERSE IN TRANSMISSION CAUSES A SEVERE VIBRATION. *TR
WHEN THE BRAKE PEDAL WAS DEPRESSED VEHICLE LAUNCHED FORWARD. DEALERSHIP INSTALLED A REBUILT TRANSMISSION, BUT THE PROBLEM RECURRED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE TORQUE CONVERTER & TRANSMISSION FLUID PUMP ARE KNOWN TO BE DEFECTIVE IN THIS TRANSMISSION, THE F5A51 MITSUBISHI/HYUNDAI TRANSMISSION. MINE STARTED GOING OUT RECENTLY, AT 75K MILES! THIS PROBLEM/DEFECT IS ALSO VERY WELL KNOWN TO HYUNDAI/KIA/MITSUBISHI AND THEY CHOOSE TO IGNORE THE ISSUE & INSTEAD TRY TO BLAME THE OWNERS & CLAIM THAT WE'VE BEEN NEGLECTFUL OR ABUSIVE TO THE TRANSMISSION WHICH IS SIMPLY NOT THE CASE. I'LL SAY THAT AGAIN, HYUNDAI & MITSUBISHI KNOW OF THE MANUFACTURING DEFECTS IN THESE PARTS AS WELL AS DEFECTS WITH THE CRANKSHAFT IN THE ENGINE BUT CHOOSE TO IGNORE IT AND CLAIM THAT THEY ARE NOT RESPONSIBLE FOR THESE PROBLEMS. THERE ARE KNOWN DEFECTS THROUGHOUT THE WHOLE CAR, LUCKILY MINE IS ONLY HAVING ISSUES WITH THOSE TWO PARTS IN THE TRANSMISSION SO FAR. PLEASE HELP ALL OF THE OTHER OWNERS OF THE VEHICLES THAT HAVE THAT TRANSMISSION & ENGINE WITH EVEN GREATER PROBLEMS THAN MY OWN.
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THE AXLE FRACTURED UNDER NORMAL ROAD CONDITIONS. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO PROVIDED NO RESOLUTION. THERE WERE NO INJURIES SUSTAINED. UPDATED01/10/06. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB
NARY 05/21/2003 *MR THE CONSUMER HAS HAD TWO INCIDENT WITH THE VEHICLE LOSING POWER AND STALLING WHILE ON THE HIGHWAY. THE VEHICLE WAS ALSO SERVICED FOR THE CHECK ENGINE LIGHT, CAR ALARM, AIR CONDITIONER , AND POWER SUN ROOF. DEALER NOTIFIED *CB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY 2003 HYUNDAI POWER STEERING STOPS WORKING PROPERLY ANYTIME THERE IS STANDING WATER ON THE ROAD AND I DRIVE THRU THE WATER, BE IT A PUDDLE ON THE ROAD OR WATER THAT IS RUNNING ON THE ROAD AND CANNOT BE AVOIDED. THE STEERING BECOMES VERY HARD TO CONTROL AND AT SLOW SPEEDS CAN CAUSE THE MOTOR TO STALL. I HAVE HAD TO REPLACE THE POWER STEERING PUMP AND THE PROBLEM IS NOT OCCURRING BUT THERE HAVE NOT BEEN ANY SUBSTANTIAL RAINS IN THE AREA TO MAKE A DETERMINATION OF THAT CORRECTED THE PROBLEM. I HAVE WRITTEN TO HYUNDAI MOTORS WITH NO REPLY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DT: CONTACT STATED AFTER PUTTING GRAND SON IN CAR SEA. SHE GOT IN THE VEHICLE, LOOKED BACK, AND SAW THAT HE WAS BETWEEN THE SEAT BELT AND THE SIDE OF THE VEHICLE. HE SAID HE WAS CHOKING, THE SEAT BELT WAS AROUND HIS NECK. THE SEAT BELT WAS CUT TO RELEASE THE CHILD. SHE CUT THE SEAT BELT FROM AROUND HIS NECK. NO INJURIES WERE REPORTED. THE REAR SEAT BELT WILL BE REPLACED AT NO CHARGE. THE VEHICLE WAS UNDER WARRANTY.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350 EQUIPPED WITH BRIDGESTONE POTENZA G019 GRID TIRES, SIZE P205/60/R16. DOT NUMBER WBXZ190. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE SIDEWALLS ON ALL OF THE TIRES WAS CRACKING AND THE TREAD WAS WORN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
NARY 05/21/2003 *MR THE CONSUMER HAS HAD TWO INCIDENT WITH THE VEHICLE LOSING POWER AND STALLING WHILE ON THE HIGHWAY. THE VEHICLE WAS ALSO SERVICED FOR THE CHECK ENGINE LIGHT, CAR ALARM, AIR CONDITIONER , AND POWER SUN ROOF. DEALER NOTIFIED *CB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .