2003 Hyundai XG350

I WAS RECENTLY THE VICTIM OF A NEAR CATASTROPHIC MECHANICAL FAILURE WHILE OPERATING MY 2003 HYUNDAI XG350L. I NOTICED THE STEERING PULLING HARD TO ONE DIRECTION, WHICH MADE ME TAKE IT FOR A TIRE INSPECTION. THE INSPECTION REVEALED I NEEDED A WHEEL ALIGNMENT. THE MECHANIC POINTED OUT THAT THE ENTIRE SUB-FRAME WAS CORRODED AND THAT IT NEEDED TO BE REPLACED, WHILE INVESTIGATING PARTS AND PRICES, I DISCOVERED THAT THERE IS A STANDING RECALL ON THIS MODEL HYUNDAI FOR THE EXACT PROBLEM I DISCOVERED. I CALLED THE RECALL LINE, RECEIVED A CONFIRMATION NUMBER 11209268 & 3A249831; AN AN APPOINTMENT FOR REPAIR AT HAPPY HYUNDAI. ON MY DRIVE TOWARD THE DEALERSHIP, THE TIRE BEGAN TO RUB INTO THE WHEEL-WELL EACH TIME I HIT A BUMP, BUT I WAS ON THE EXPRESSWAY SO I HAD TO KEEP GOING TO MY EXIT. AS SOON AS I CAME OUT OF THE EXIT TURN, THE CAR FAILED AND I NARROWLY AVOIDED A SERIOUS CRASH!!!! THE MOTOR WAS STILL RUNNING, BUT IT WOULD NOT GO INTO GEAR. EACH TIME I TRIED IT WOULD MAKE A LOUD NOISE. I CALLED A TOW TO TAKE IT TO THE DEALER. WHEN I LOOKED UNDERNEATH THE CAR, I COULD SEE WHERE A PIECE OF THE FRAME FAILED. I CHECKED THE CAR INTO THE DEALER AND I WAS TOLD IT WOULD BE A WEEK FOR THE REPAIR. I WAITED A TOTAL OF TWO WEEKS WITHOUT A CALL OR EMAIL. WHEN I INITIATED A CALL THEY TOLD ME THE PERSON WHO I WAS DEALING WITH HAD QUIT. THE NEW PERSON SAID HE WAS NOT EVEN AWARE MY CAR SHOULD HAVE BEEN SERVICED. HE FURTHER SAID THAT SOMEONE ELSE WOULD HAVE TO CALL ME BEFORE THEY WOULD COMPLETE THE REPAIR. SIR, I WORK AS A DRIVER. I HAVE NOT BEEN ABLE TO EARN MY LIVING FOR MORE THAN TWO WEEKS BASED UPON POOR CUSTOMER SERVICE. MY CAR IS THERE BASED UPON EVERY SYMPTOM DESCRIBED IN YOUR RECALL, BUT AFTER OVER TWO WEEKS I STILL DO NOT HAVE MY CAR. MY INTERVIEW OF OTHER MECHANICS INFORMS ME THAT THE REPAIR TAKES NO MORE THAN FOUR HOURS EVEN IF ITS WORST CASE SCENARIO.

NHTSA ID

11093834

Incident

Apr 30, 2018

Mileage

98,000 mi

THE AIRBAG LIGHT STAYS ON. I HAVE READ NUMEROUS OTHER COMPLAINTS ABOUT THIS. THERE APPEARS TO BE NO SOLUTION TO PREVENT THE LIGHT FROM COMING BACK ON, DESPITE DIFFERENT ATTEMPTS TO FIX THE PROBLEM. I UNDERSTAND IF MY VEHICLE IS INVOLVED IN AN ACCIDENT,THE AIRBAG WILL NOT DEPLOY, WHICH COULD RESULT IN A SERIOUS INJURY TO SOMEONE IN THE PASSENGER SEAT. *TR

NHTSA ID

10563738

Incident

Jan 2, 2014

Mileage

68,000 mi

MY VEHICLE HAS BEEN HAVING A HESITATION PROBLEM FOR SOME TIME NOW. I HAVE TAKEN IT TO SEVERAL MECHANICS AND HAVE NOT FOUND THE PROBLEM AFTER SPENDING SEVERAL THOUSAND DOLLARS. I TOOK IT TO THE LOCAL DEALER (BROWN HYUNDAI) IN LAREDO TX AND THEY POINT TO THE CATALYTIC CONVERTERS (3) AND THE OXYGEN SENSORS. I HAVE HAD A MECHANIC REMOVE THE CATALYTIC CONVERTS AND TELL ME THERE IS NOTHING WRONG WITH THE CONVERTERS. THE VEHICLE EXHAUST SYSTEM REACHES OVER 500 DEGREES. I HAVE MEASURED IT WITH A HEAT GUN. WHILE I DO NOT KNOW WHAT THE PROPER TEMPERATURE SHOULD BE I KNOW OVER 500 DEGREES IS WAY TO HIGH. WHILE I WENT TO PICK UP MY HYUNDAI AT THE DEALER HE TOLD ME THEY HAD JUST HAD 2 OTHER VEHICLES XG350'S WITH THE EXACT PROBLEM. IF YOU GO ON LINE AND READ SOME OF THE CODES THEY REFER TOO "BAND 1 AND BANK 2 SYSTEM TOO LEAN", THIS IS A VERY COMMON PROBLEM WITHOUT AN EXACT SOLUTION. I BELIEVE THE CODE IS P0174 AND P0171. BOTH THE MECHANICS I HAVE HIRED AND THE DEALER HAVE CHECKED THE LIST OF POSSIBLE PROBLEMS WHICH INCLUDE: INTAKE AIR LEAKS OXYGEN SENSORS IGNITION MISFIRING FUEL INJECTORS FUEL PRESSURE MASS AIR FLOW SENSOR. *TR

NHTSA ID

10548755

Incident

Jun 5, 2013

Mileage

90,000 mi

2003 HYUNDAI XG350L. CONSUMER STATES WHILE ENTERING A TURNAROUND THE FRONT END OF THE CAR COLLAPSED *TGW THE CONSUMER STATED WHEN HE EXITED THE VEHICLE, HE DISCOVERED THE LEFT FRONT TIRE WAS ASKEW AND THE AXLE WAS DETACHED. THE CONSUMER STATED THE LEFT FRONT BALL JOINT HAD SHEARED OFF. APPARENTLY, THE JOINT WAS SEALED IN A BOOT RATHER THAN HAVING A FITTING TO LUBRICATE IT. *JB

NHTSA ID

10418957

Incident

Jun 1, 2011

TL* THE CONTACT OWNS A 2003 HYUNDAI XG350. THE CONTACT STATED THAT WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT SUSTAINED TWO SHATTERED KNEE CAPS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE AND WAS STILL HOSPITALIZED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE. UPDATED 1/24/2012 *LN *TR

NHTSA ID

10399821

Incident

Apr 29, 2011

Mileage

45,000 mi

2003 HYUNDAI XG350 THE SIDE IMPACT AIR BAD DEPLOYED WITH OUT IT BEEN IN AN ACCIDENT JUST CLOSED THE DOOR AND IT POPPED OUT. *TR

NHTSA ID

10361790

Incident

Sep 20, 2010

Mileage

85,000 mi

TL*THE CONTACT OWNS A 2003 HYUNDAI XG350. THE CONTACT OBSERVED WHEN THE VEHICLE WAS PARKED, THE FRONT DRIVER AND PASSENGER SEAT BELT MALFUNCTIONED. THE MECHANISM IN WHICH THE SHOULDER STRAP TRAVELS THROUGH CUT THE SEAT BELT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE FAILURE WAS RELATED TO THE SEAT BELT MECHANISM. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE ESTIMATED REPAIR COST FOR BOTH SEAT BELT MECHANISM REPLACEMENTS WAS $1,600. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10321565

Incident

Mar 23, 2009

Mileage

60,000 mi

TL*THE DRIVER OWNS A 2003 HYUNDAI XG350. THE OWNER OF THE VEHICLE RECEIVED A RECALL NOTICE FOR THE SUSPENSION (09V124000). PRIOR TO RECEIVING THE NOTICE, THE DRIVER STATED THAT THE VEHICLE WAS HARD TO CONTROL AND THE BRAKES BEGAN LOCKING WHICH CAUSED HER TO HIT A CURB. THE PASSENGER FRONT TIRE WAS DAMAGED. THE IDENTICAL FAILURE OCCURRED WHEN SOMEONE OTHER THAN THE OWNER WAS DRIVING THE VEHICLE AND THE REAR PASSENGER TIRE WAS DAMAGED. THERE WERE NO INJURIES DURING THE FAILURES. THE DEALER STATED THAT THE DRIVER SIDE AIR BAG DEPLOYED WHILE THE VEHICLE WAS INOPERATIVE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL MALFUNCTIONS BEFORE THE SUSPENSION FAILURE OCCURRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER WHO STATED THAT THERE WERE NO MECHANICAL PROBLEMS. THE CURRENT AND FAILURE MILEAGES WERE 4,162.

NHTSA ID

10292897

Incident

Sep 19, 2009

Mileage

4,162 mi

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.