RoadVitals

2004 Hyundai XG350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
91
Latest May 27, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 16, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
20
5 injuries, 0 deaths reported

Overview

Our database contains 91 NHTSA owner-reported complaints for the 2004 Hyundai XG350, most frequently naming the driver assistance, airbags and suspension categories. 1 safety recall has been issued covering this model year; and 38 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V124000

SUSPENSION

Apr 16, 2009
188,282 units potentially affected
The defect: HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.
The risk: IF THAT HAPPENS, THE VEHICLE MAY LOSE DRIVE POWER TO THE WHEELS, AND THE FRONT WHEEL MAY MAKE CONTACT WITH THE FENDER OR WHEEL WELL, THEREBY INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL MEASURE THE THICKNESS OF THE FRONT SUB-FRAME AND INSPECT THE FRONT SUB-FRAME FOR CORROSION DAMAGE AND, IF NECESSARY, THE FRONT SUB-FRAME WILL BE REPLACED WITH A NEW SUB-FRAME THAT INCORPORATES ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT SUB-FRAME DOES NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE SUB-FRAME AND WILL TREAT THE SUB-FRAME WITH RUST-PROOFING MATERIAL TO STOP THE CORROSION PROCESS. THIS PROCEDURE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Hyundai Motor CompanyManufacturer number 089View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 91
Filed May 27, 2024

I noticed a clunking when stopping. My hired Mechanic claims the engine cradle is rusted through and needs replacement. I read it had a recall for this vehicle. 2004 Hyundai XG350 4 door sedan

NHTSA ID
11590860
Incident
May 23, 2024
Body & structureSuspension
Filed Feb 6, 2023

vehicle has a front rusted subframe in two spots on passenger side it will not pass inspection. it is Dangerous to keep driving it it looks like there is a recall on this issue in 04/2009, but it says 0 unrepaired recalls which is obviously not correct Manufacturer: HYUNDAI MOTOR COMPANY Mfr's Report Date: APR 14, 2009 NHTSA CAMPAIGN ID Number: 09V124000 EA08016 NHTSA Action Number: EA08016

NHTSA ID
11505836
Incident
Dec 22, 2022
Suspension
Filed Jan 6, 2022

Car was inspected at mechanic during a routine oil change. Mechanic stated that the frame was rusted, which could affect the ability to safely operate the vehicle. I did a search and discovered that similar damage was noted in a recall 09-01-020 dated July 2009. Unfortunately, my vehicle was not included in the recall due to the manufacture date, but the same problem as the ones included in the recall exists.

NHTSA ID
11446483
Incident
Dec 11, 2021
Suspension
Filed Sep 17, 2019

THERE IS A RECALL FOR THE THIS VEHICLE BUT HYUNDAI DOES NOT HAVE IT FOR MY VIN.I BROUGHT THE CAR IN FOR A WHEEL ALIGNMENT AND THE REPAIR SHOP TOLD ME THAT THE SUB FRAME IS ROTTED AWAY THIS IS THE RECALL THAT THEY HAD FOR VEHICLES THE SAME YEARS AS MINE. I'VE BEEN INFORMED THIS IS A VERY VERY DANGEROUS UNFORTUNATELY WE CANNOT AFFORD BUY NEW CAR.

NHTSA ID
11256198
Incident
Sep 10, 2019
Mileage
90,000 mi
Body & structure
Filed Sep 7, 2019

THERE IS VISIBLE RUST/CORROSION DAMAGE OF THE FRONT SUB- FRAME OF MY VEHICLE. THE FRONT SUBFRAME HAS THINNED AT RUSTED LOCATION. THE RUSTED SUB-FRAME IS CHEWED HALF OF MY SUB-FRAME. I AM WORRIED THAT CORROSION MAY PROGRESS AND MAY DETACH FROM THE SUB-FRAME, EVENTUALLY INCREASING SAFETY RISK. I HAVE NOTICED STEERING PULL.

NHTSA ID
11253914
Incident
Sep 7, 2019
Mileage
152,000 mi
Suspension
Filed Jul 29, 2019

I WAS DRIVING THE CAR DOWNHILL, APPROACHING A STOP SIGN. MY SUBFRAME ON THE PASSENGER SIDE OF THE CAR SNAPPED. THE FRONT PASSENGER SUBFRAME WAS RUSTED, AND BROKE. THIS CAUSED THE WHEEL TO COME IN CONTACT WITH THE WHEEL WELL, AND MADE IT VERY HARD TO STOP. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION, WITH NEAR INABILITY TO MOVE THE CAR AFTER I FINALLY CAME TO A STOP BY HAVING TO USE MY EMERGENCY BRAKE. ATTACHED IS A PICTURE OF THE SUBFRAME THE DAY OF THE INCIDENT, BEFORE IT BROKE. I DO NOT HAVE ONE OF IT BROKEN.

NHTSA ID
11240433
Incident
May 17, 2019
Mileage
139,000 mi
Fuel system
Filed Apr 22, 2019

OVER HEATING

NHTSA ID
11203016
Incident
Mar 6, 2019
Body & structureEngineFuel system
Filed Sep 6, 2018
Fire reported

CAR WAS PARKED NEVER HAD ANY ISSUES WENT TO CRANK IT UO IT JUST BURDT INTO FLAMES AND BURNED TO THE GROUND ENGINE WAS SNOKING AND SNOKE COMING FROM UNDERNEATH AND WSS OIURING OUT FLAMES BURNED UP IN LIKE 20 MINUTES OR SO FIRE DEPARTMENT HAD TO COME PUT IT OUT CAR IS NOTHING BUT SCRAP METAL NOW.

NHTSA ID
11124675
Incident
Aug 30, 2018
Mileage
135,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DTN DCS

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

25-BD-012H TSB

EXTERIOR LIGHTING

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

24-BD-001H

VISIBILITY; VISIBILITY/WIPER

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

23-EM-005H

ENGINE AND ENGINE COOLING

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

23-BD-007H

STRUCTURE:BODY

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai XG350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2006100—
20051440038.9
2004Viewing911045.8
2003203059.3
2002603052.6
2001310—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.