THE RED AIRBAG LIGHT CONTINUES TO STAY ON AFTER MANY REPAIRS BY THE DEALER.
- NHTSA ID
- 10957324
- Incident
- Feb 27, 2017
- Mileage
- 131,000 mi
Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Hyundai XG350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE RED AIRBAG LIGHT CONTINUES TO STAY ON AFTER MANY REPAIRS BY THE DEALER.
AIRBAG LIGHT CAME ON IN 2011 AND WAS TOLD ENTIRE SEAT HAD TO BE REMOVED TO STOP LIGHT. COULD NOT AFFORD THE COST. RETURNED TO DEALER AGAIN IN 2014 AS HAD READ CONNECTOR UNDER SEAT MIGHT BE DISCONNECTED WHICH COULD BE CAUSING THE PROBLEM AND DEALER FOUND THIS TO BE TRUE AND SECURED THE CONNECTED AND THE LIGHT WENT OUT; HOWEVER, WITHIN FEW WEEKS, LIGHT CAME BACK ON AND HAS REMAINED ON SINCE. I DID NOT ASK THE DEALER ABOUT IT AGAIN, KNOWING I WOULD HAVE TO PAY FOR A MAJOR TAKE-OUT OF THE SEAT TO CORRECT. OVERALL, THE LIGHT HAS BEEN ON FOR AT LEAST 5 YEARS. I AM THE ORIGINAL OWNER. THE LIGHT CAME ON BEFORE MILEAGE WAS 51,131 AND MILEAGE IS CURRENTLY 83,486. I COVER THE LIGHT WITH ELECTRICAL TAPE AS IT DISTURBS ME THAT I CAN'T GET IT EASILY FIXED. I DOUBT IF THE AIRBAGS WORK BUT DON'T KNOW FOR SURE AND PROBABLY WON'T UNLESS I HAVE AN ACCIDENT OR A RECALL IS MADE FOR THE DEALER TO FIX THE PROBLEM.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO RESET THE CODE SEVERAL TIMES AND REPLACED THE TOP PORTION OF THE DRIVER SIDE SEAT. IN ADDITION, AN AIR BAG WIRE FAILED. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO RESET THE CODE, BUT THE FAILURE RECURRED AND THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
FOR THE LAST SIX MONTHS THE "CHECK AIRBAG" LIGHT HAS BEEN COMING ON. I TOOK IT TO THE CLAY HYUNDAI DEALERSHIP IN NORWOOD. THEY REPLACE THE AIRBAG WIRING HARNESS ($160). A MONTH LATER THE "CHECK AIRBAG" LIGHT CAME BACE ON. THE DEALER THEN CLEARED THE CODE AND TOLD ME IF IT CONTINUES TO COME BACK ON THAT I WOULD NEED A NEW MAIN WIRING HARNESS. THE "CHECK AIRBAG" THEN CAME BACK ON. THEN THE DEALER REPLACED THE MAIN WIRING HARNESS ($1,200). AND NOW THE "CHECK AIRBAG" HAS COME BAG ON AND THE DEALER IS TELLING ME THAT THEY MAY NEED TO REPLACE THE SIDE AIRBAG IN THE DRIVER'S SEAT FOR AN ADDITIONAL COST. FIRST THIS IS GETTING TOO EXPENSIVE AND SECOND HYUNDAI IS NEGLECTING THE SAFETY OF THEIR DRIVERS BECAUSE, I'M TOLD, THAT THE AIRBAGS WILL NOT DEPLOY IN A CRASH IF THE "CHECK AIRBAG" IS ON.
AIR BAG SENSOR LIGHT CAME ON. NEW SENSOR WAS PUT IN UNDER WARRANTY. A YEAR LATER THE SENSOR LIGHT CAME BACK ON. IT WAS REPLACE AT MY COST ($250) BECAUSE IT WAS OUT OF WARRANTY. A YEAR LATER THE SENSOR LIGHT COMES BACK ON. IT WAS NOT FIX, HOWEVER, WHEN THE TIMING BELT WAS REPLACE IN 2013 AT 60,000 THE SENSOR LIGHT WENT OFF. AFTER RECENT DEALER COMPUTER REPAIRS IN MARCH OF 2015 THE SENSOR AIR BAG LIGHT CAME BACK ON APRIL 2015. MY NEIGHBOR HAS THE IDENTICAL MODEL AND HAS THE SAME PROBLEM WITH THE SENSOR LIGHT.THERE ARE BLOGS ON LINE THAT DISCUSS THE FAILURES OF THE AIR BAG SENSOR. I DON'T KNOW IF THE AIR BAG WORKS OR NOT.
WHAT WOULD CAUSE THE INDICATOR FOR MY AIRBAG LIGHT CAME ON AND WILL NOT GO OFF. WHAT SHOULD I DO? MY MILEAGE ODOMETER HAS DONE ROLLED OVER ONE TIME, THE ABOVE MILEAGE IS THE CURRENT MILES = 131679 WHAT DO I NEED TO DO?
PURCHASED NICE XG350L TEST DROVE ,PURCHASED, UPON DELIVERY SRS LIGHT ON DEALER TOM AHL HYUNDAI MENTIONED A TSB TECH SVC BULLETIN FOR THE "FIX" FOUND OUT 2 YRS LATER THERE FIX WAS A ZIP TIE TO RE-BIND THE CONNECTOR UNDER THE DRIVERS SEAT , UPON THE LIGHT COMING BACK ON AND SERVICE DEPT TOLD ME $2000 FOR FIX SINCE CONNECTORS ARE NOW LOOSE...WHY IS THEIR NO INVESTIGATION. POOR CONNECTOR HAS FAILED AND MANY OF THESE ARE HAVING THE SAME POOR ENGINEERING/POOR DESIGN OF CONNECTOR THAT IS NOW MAKING GOOD CONTACT DUE TO "SEAT BEING MOVED" *TR
NOTHING HAPPENED. THE AIR BAG LIGHT WENT ON. I KEPT DRIVING IT TO SEE IF IT WOULD GO OUT. TOOK THE CAR TO LOCAL GARAGE AND AFTER A $350. CHARGE I DROVE IT HOME AND LIGHT WAS OFF. NEXT DAY LIGHT WAS BACK ON. TOOK IT BACK AND WAS TOLD THE SPRING MECHANISM IN AIR BAG WASN'T WORKING. I TOOK IT TO A HYUNDAI GARAGE AND THEY QUOTED A PRICE OF 1600 PLUS LABOR TO FIX IT. AFTER LOOKING IT UP ON THE INTERNET IT SEEMS HYUNDAIS HAVE HAD MANY PROBLEMS WITH AIR BAGS. WHY NOT ANY RECALLS? I LOVE MY CAR BUT $2000. TO FIX A 2004 WITH 78000 MILES SEEMS LIKE A LOT OF MONEY. SHOULD I FIX IT? *TR
MY AIRBAG WARNING LIGHT COMES ON AND WILL NOT GO OUT. I TOOK MY CAR TO CAPITOL HEIGHTS HYUNDAI DEALER IN MARYLAND AND WAS TOLD THAT MY PASSENGER AIRBAG DID NOT HAVE SUSPENSION. THE COST TO REPAIR THIS WILL BE $3400.00. I BELIEVE THAT THIS SHOULD BE A RECALL ON THE AIRBAG ON THE PASSENGER SIDE. WAS ALSO TOLD THAT THERE IS A PART TO THE AIRBAG THAT IS A RECALL BUT OF COURSE MY CODE DID NOT FALL WITHIN THIS REPAIR. THERE MUST BE A BETTER WAY TO HANDLE THIS.
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
CHRONIC PROBLEM. AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED AFTER STARTING ENGINE. DEALER CLEARED FAULT AND ATTEMPTED TO FIX ISSUE MULTIPLE (7+) TIMES, BUT NEVER ACHIEVED A PERMANENT RESOLUTION. EACH TIME IT WAS REPORTED TO HAVE BEEN "RESOLVED" BY MANIPULATION OF CONNECTORS, REROUTING OF CABLES AND/OR REPLACING WIRING HARNESSES. ISSUE HAS BEEN A CHRONIC RECURRING PROBLEM FOR THE ENTIRE LIFE OF THE VEHICLE, AND NEVER BEEN MORE THAN TEMPORARILY SUPPRESSED. DEALER DIAGNOSIS PRESENTLY IS THAT A 3RD WIRING HARNESS NOW NEEDS REPLACEMENT, BUT HYUNDAI MOTORS IS DISALLOWING THE WORK AS NOT BEING COVERED BY THE IN-FORCE EXTENDED BUMPER-TO-BUMPER WARRANTY. THIS SHOULD HAVE BEEN PREVIOUSLY FIXED ONCE AND FOR ALL, AND NOT DRAGGED OUT BY APPLYING INEFFECTIVE BAND-AID FIXES UNTIL SUCH TIME THAN THEY DISAVOW FURTHER RESPONSIBILITY FOR THE PROBLEM THAT THEY NEVER TRULY FIXED TO BEGIN WITH. BRIEFLY RESEARCHING THE SUBJECT, I FIND IT REMARKABLE AT THE VOLUME OF CONSUMERS REPORTING THE SAME OR SIMILAR EXPERIENCES. AN INTUITIVELY OBVIOUS CONCLUSION THAT THIS IS AN ENGINEERING DESIGN FAULT THAT HYUNDAI IS WELL AWARE OF, FOR WHICH THEY HAVE BEEN INCOMPETENT OR UNWILLING TO PROPERLY IMPLEMENT A REMEDIATION POST-SALE. IT IS PARTICULARLY UNCONSCIONABLE THAT THEY ARE IGNORING THEIR MORAL, IF NOT LEGAL, RESPONSIBILITY TO PROVIDE PROTECTION FOR THE VEHICLE OCCUPANTS BY INITIALLY DELIVERING, AND SUBSEQUENTLY MAINTAINING SUCH A VITAL SAFETY SYSTEM. *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED TO A VERY HIGH RATE OF SPEED AND THE CONTACT COULD NOT STOP THE VEHICLE BY APPLYING THE BRAKES. THE VEHICLE PROCEEDED TO TRAVEL THROUGH AN INTERSECTION WHERE A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE BACK. THE DRIVER OF THE SECOND VEHICLE INVOLVED IN THE CRASH SUSTAINED MINOR HEAD INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO STATED THAT THE SIDE AND FRONT AIR BAGS FAILED TO DEPLOY DURING THE CRASH. THE VEHICLE WAS DIAGNOSED BUT THE CAUSE OF THE AIR BAG AND ACCELERATION FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 53,000.
AIR BAG LIGHT CAME ON UPON STARTING UP ONE MORNING AND REMAINED ON EVER SINCE. I HAVE CHECKED ALL CONNECTIONS AND THEY ARE INTACT. FROM MANY OTHER COMPLAINTS, THE AIRBAG LIKELY IS NO LONGER OPERATIONAL. I HAVE SEEN HUNDREDS OF COMPLAINTS FROM OTHER OWNERS HAVING SIMILAR ISSUES ONLINE AND AT WEBSITE HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/HYUNDAI_AIRBAGS.HTML DEALERS RANGE OF CAUSES RANGE FROM SIMPLY MOVING THE DRIVERS SEAT CAUSING A CONNECTION FAILURE TO DEFECTIVE AIRBAG MODULE ON MANY OTHER VEHICLE TYPES AS WELL. THIS EXACT IDENTICAL ISSUE OCCURS WITH OWNERS AS FAR BACK AS THE FIRST YEAR OF OWNERSHIP THROUGH MANY YEARS LATER. FROM THE OVERWHELMING EXAMPLES SITED ONLINE, THERE IS AN ELECTRICAL AND/OR AIRBAG CONTROL MODULE ISSUE THAT MUST BE ADDRESSED. IT IS NEGLIGENT TO HAVE SO MANY HYUNDAI OWNERS HAVE THEIR AIRBAGS FAIL TO DEPLOY IN ACCIDENTS AND FOR IT TO SUDDENLY INDICATE FAILURE. THE GOVERNMENT MUST TAKE ACTION BEFORE PEOPLE GET KILLED FROM A KNOWN DEFECT OF AIRBAGS. HOW CAN THE NHTSA ALLOW SUCH A LARGE NUMBER OF KNOWN SAFETY DEFECTS OF AIRBAG DEPLOYMENT FAILURES TO OCCUR WITHOUT ACTION? THIS CAN BE VERY DANGEROUS AND DEADLY TO LIVE IN EVEN LOW SPEED CRASHES AND CAN BE AVOIDED WITH CORRECTION. *TR
THE AIRBAG LIGHT ILLUMINATED IN MY CAR SHORTLY AFTER PURCHASING IT USED. IT WAS STILL UNDER WARRANTY AND THE DEALER FIXED IT, SAYING SOMETHING CAME UNPLUGGED UNDER THE SEAT. THE LIGHT CAME ON APPROXIMATELY A YEAR LATER, WHEN THE CAR WAS NO LONGER UNDER WARRANTY. I HAD TO GO TO THE DEALER TO HAVE THE PROBLEM DIAGNOSED AGAIN AND THIS TIME THEY SAID THERE WAS SOMETHING WRONG WITH A SENSOR IN THE DOOR AND THEY WOULD HAVE TO TAKE APART THE DOOR TO FIX IT. FROM MY UNDERSTANDING, THE AIRBAG LIGHT BEING ON MEANS THAT THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT. IT IS NOT ACCEPTABLE FOR SUCH AN IMPORTANT COMPONENT OF THE CAR TO STOP WORKING BECAUSE THE DRIVER MOVES HIS SEAT, ETC. EVERY OWNER OF A HYUNDAI XG350 THAT I HAVE MET AS THE EXACT SAME PROBLEM. THE LIGHT COMES ON AND EVERY TIME YOU TAKE IT IN, IT IS FOR A DIFFERENT REASON THAT IS CONVENIENTLY EXPENSIVE TO REPAIR WHEN YOUR WARRANTY IS UP. HOWEVER IF THE CAR IS UNDER WARRANTY, THEY SAY IT IS A SEAT ISSUE AND FIX IT QUICKLY AND MAKE NO CONCERN OF IT. *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVEN OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE FRONT SEATS WERE REMOVED AND REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 1/13/12*LJ
2004 HYUNDAI XG350L HAS HAD INTERMITTENT AIR BAG LIGHT COME ON DASH DURING WARRANTY PERIOD. ALL REPAIRS UNDER WARRANTY AS SIMPLE FIX OF LOOSE CONNECTIONS. WITHIN SIX MONTHS OF OUT OF WARRANTY PERIOD AIR BAG LIGHT ON AGAIN AND TAKEN TO HYUNDAI DEALERSHIP WHO NOW STATES THAT THIS REPAIR IS OUT OF WARRANTY AND WILL COST OVER ONE THOUSAND DOLLARS. IN THE INTERM THE SUPPLEMENTARY RESTRAINT SYSTEM WILL NOT WORK. *TR
AIRBAG WARNING LIGHT CAME ON AND IS CONSTANTLY ILLUMINATED. HYUNDAI DEALER CANNOT CONFIRM THAT THE AIRBAG WILL DEPLOY IN AN ACCIDENT OR COLLISION. I TALKED WITH HYUNDAI CONSUMER AFFAIRS PERSON AND WAS TOLD THAT THE AIRBAG PROBABLY WILL NOT DEPLOY WITH THE AIRBAG WARNING LIGHT ON. I WAS TOLD BY HYUNDAI CONSUMER AFFAIRS THAT THE AIRBAG SENSOR PART WAS NOT COVERED BY WARRANTY AND I WILL HAVE TO PAY TO REPLACE OR FIX THE PROBLEM. I FEEL THAT THIS IS A SAFETY ISSUE AND SHOULD BE REPLACE BY HYUNDAI DEALER OR HYUNDAI USA. HYUNDAI OF AMERICA CASE NUMBER 3753255. *TR
I HAVE A HYUNDAI XG350 2004 MODEL. I HAVE HAD IT IN FOR SERVICE WITH THE AIR BAG LIGHT 10 TIMES. THEY HAVE REPLACED THE SEAT BELT, SEAT BASE SENSOR, SEAT BACK ASSEMBLY AND THE STEERING WHEEL CLOCK SPRING. DO YOU THINK IT IS SAFE TO DRIVE, WILL IT DEPLOY IN CASE OF A CRASH? *TR
DT: THE CONTACT COMPLAINED ABOUT SUDDEN ACCELERATION. THE PROBLEM OCCURRED WHEN SLOWING DOWN OR AFTER THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE CONTACT WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE ACCELERATED AND RAN INTO A BUILDING. THE ONLY DAMAGE TO THE VEHICLE WAS TO THE FRONT BUMPER COVER. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE CONSUMER WAS WEAR HIS SEAT BELT. NO INJURIES WERE SUSTAINED. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP. THEY COULD NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE DONE. *AK UPDATED 1/11/2006 - *NM
FAILURE OF DRIVERS AIR BAG TO DEPLOY IN FRONT-END COLLISION. ALTHOUGH COLLISION WAS ON PASSENGER SIDE, IT WAS OF SUFFICIENT IMPACT TO RESULT IN THE CAR BEING TOTALED. FAILURE OF DRIVER'S AIR BAG DEPLOYING RESULTED IN INJURY TO DRIVER. *JB
1) ON MARCH 25, 2005 I WAS PULLING INTO A PARKING SPACE AT MY DOCTORS OFFICE AND WHEN I HIT THE BRAKE THE CAR ENGINE REVVED- UP AND THE CAR ACCELERATED. I WENT THROUGH THE PARKING SPACE ONTO A GRASSY AREA. I DO NOT REMEMBER HOW I GOT CONTROL OF THE CAR TO STOP IT. MY WIFE WAS LEAVING OUR DEVELOPMENT AND HAD TO CROSS A DUAL HIGHWAY. WHEN SHE GOT TO THE CENTER STRIP SHE HIT THE BRAKE AND THE CAR ACCELERATED. FORTUNATELY THERE WAS NO TRAFFIC IN THE OUTER LANE. SHE IMMEDIATELY BROUGHT THE CAR HOME AND WOULD NOT DRIVE THE CAR AFTER THAT. ON APRIL 15, 2005 I WAS HEADING SOUTH ON ROUTE 41. WHEN I WAS ABOUT 100 FEET FROM A TRUCK THAT HAD STOPPED AT A RED LIGHT, I STARTED TO GRADUALLY FEATHER THE BRAKES TO SLOW DOWN. WHEN I WAS APPROXIMATELY 10 FEET FROM THE REAR OF THE TRUCK AND ALMOST STOPPED, I APPLIED THE BRAKE TO STOP BUT THE ENGINE REVVED-UP AND THE CAR ACCELERATED INTO THE BACK OF THE TRUCK CAUSING A GREAT DEAL OF DAMAGE TO THE FRONT OF MY CAR. ALTHOUGH THE IMPACT WAS CONSIDERABLE, THE AIR BAGS DID NOT DEPLOY AND SHOULD HAVE. I AM NOW CONCERNED ABOUT DRIVING THE CAR IF A SATISFACTORY SOLUTION TO THE PROBLEMS CAN NOT BE FOUNDED FOR THE ACCELERATION PROBLEM AND NON-DEPLOYMENT OF THE AIR BAGS. THE CAR IS AT THE FORT MYERS HYUNDAI DEALER BEING REPAIRED AND INVESTIGATED. *NM
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