Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2004 Hyundai XG350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
vehicle has a front rusted subframe in two spots on passenger side it will not pass inspection. it is Dangerous to keep driving it it looks like there is a recall on this issue in 04/2009, but it says 0 unrepaired recalls which is obviously not correct Manufacturer: HYUNDAI MOTOR COMPANY Mfr's Report Date: APR 14, 2009 NHTSA CAMPAIGN ID Number: 09V124000 EA08016 NHTSA Action Number: EA08016
Car was inspected at mechanic during a routine oil change. Mechanic stated that the frame was rusted, which could affect the ability to safely operate the vehicle. I did a search and discovered that similar damage was noted in a recall 09-01-020 dated July 2009. Unfortunately, my vehicle was not included in the recall due to the manufacture date, but the same problem as the ones included in the recall exists.
THERE IS A RECALL FOR THE THIS VEHICLE BUT HYUNDAI DOES NOT HAVE IT FOR MY VIN.I BROUGHT THE CAR IN FOR A WHEEL ALIGNMENT AND THE REPAIR SHOP TOLD ME THAT THE SUB FRAME IS ROTTED AWAY THIS IS THE RECALL THAT THEY HAD FOR VEHICLES THE SAME YEARS AS MINE. I'VE BEEN INFORMED THIS IS A VERY VERY DANGEROUS UNFORTUNATELY WE CANNOT AFFORD BUY NEW CAR.
I WAS DRIVING THE CAR DOWNHILL, APPROACHING A STOP SIGN. MY SUBFRAME ON THE PASSENGER SIDE OF THE CAR SNAPPED. THE FRONT PASSENGER SUBFRAME WAS RUSTED, AND BROKE. THIS CAUSED THE WHEEL TO COME IN CONTACT WITH THE WHEEL WELL, AND MADE IT VERY HARD TO STOP. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION, WITH NEAR INABILITY TO MOVE THE CAR AFTER I FINALLY CAME TO A STOP BY HAVING TO USE MY EMERGENCY BRAKE. ATTACHED IS A PICTURE OF THE SUBFRAME THE DAY OF THE INCIDENT, BEFORE IT BROKE. I DO NOT HAVE ONE OF IT BROKEN.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ABNORMAL VEERING AND THE STEERING COLUMN WAS LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. HALL HYUNDAI NEWPORT NEWS LOCATED AT 12872 JEFFERSON AVE NEWPORT NEWS, VA WHERE IT WAS DIAGNOSED AS SEVERE CORROSION ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH OVER A BUMP, THE FRONT DRIVER'S SIDE WHEEL MADE CONTACT WITH THE WHEEL WELL AND THE FRONT WHEEL DID NOT FUNCTION PROPERLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND THE FRONT DRIVER'S SIDE WHEEL SEIZED. THE CONTACT WAS UNABLE TO TURN THE VEHICLE, WHICH CAUSED THE CONTACT TO CRASH INTO A STREET POLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
I WAS DRIVING FROM VIRGINIA TO NEW YORK ON ROUTE 17 TO ROUTE 81. I EXITED TO GET TO A GAS STATION. WHILE TURNING LEFT FROM A FOUR-LANE ROAD INTO THE GAS STATION, MY VEHICLE MADE A CRASHING SOUND AND STOPPED IN THE MIDDLE OF ON-COMING TRAFFIC. IT FELT LIKE WE HIT SOMETHING BIG. I COULD NOT MOVE THE CAR. WE HAD IT TOWED TO A GARAGE, WHERE WE LEARNED THE CV AXLE HAD SNAPPED. THEY ALSO HAD TO REPLACE RS SPINDLE AND RS BALL JOINT BECAUSE THEY HAD RUSTED OUT. THERE WAS COSMETIC DAMAGE DONE TO BODY WHEN THE AXLE BROKE AND THE CAR WENT DOWN HARD. *TR
I WAS DRIVING AND RUSTED SUBFRAME COLLAPSED CONTROL ARM & RIGHT AXEL BROKE ALSO POWER STEERING BELT BROKE. I WAS ABLE TO GET OVER NEARLY HAVING AN ACCIDENT. I HAD MY CAR REPAIRED IN 2010 AS PER RECALL YET I TRIED TO PUSH FOR SUB FRAME REPLACEMENT OVER REPAIR AT THAT TIME WITH NO LUCK. I BELIEVE THESE SUB FRAMES THAT WERE REPAIRED SHOULD BE REPLACED. THIS IS AN EXTREMELY DANGEROUS SITUATION I COULD HAVE BEEN KILLED! *TR
THE LOWER CONTROL ARM COMPLETELY SEPARATED FROM THE FRAME OF THE CAR WHILE I WAS DRIVING DOWN THE ROAD. NO PROPERTY DAMAGE OR OTHER VEHICLE INVOLVED, BUT THE CAR IS UN-DRIVABLE. I HAVE SINCE RESEARCHED THAT HYUNDAI HAS HAD SOME PREVIOUS ISSUES WITH FRAMES RUSTING OUT AND FAILURES SIMILAR TO WHAT I EXPERIENCED. THANK GOD I WAS NOT TRAVELING AT A HIGH RATE OF SPEED. I CAN SEND PICTURES IF NECESSARY. *TR
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350L. THE CONTACT STATED THE VEHICLE FAILED STATE INSPECTION DUE TO CORROSION OF THE FRONT SUB FRAME. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE CONTACTS VIN WAS NOT INCLUDED IN NHSTSA CAMPAIGN ID NUMBER: 09V12400 (SUSPENSION). THE FAILURE AND CURRENT MILEAGES WERE 71,000. UPDATED 11/07/11 *BF UPDATED 01/23/12*JB
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A DEALER, AND A TECHNICIAN CONCLUDED THAT THE BOLTS ATTACHING THE STEERING ASSEMBLY SEPARATED FROM THE CROSS MEMBER. THE VEHICLE WAS REPAIRED. ALSO HE STATED HIS VIN NUMBER WAS EXCLUDED FROM RECALL # 09V124000 (SUSPENSION). HOWEVER HE IS EXPERIENCING SIMILAR PROBLEMS, THAT IF NOT RESOLVED POSES A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 107,000.
DT*: THE CONTACT STATED THE DRIVER SIDE TIRES WORE OUT EVERY 12,000 MILES AND NEEDED TO BE REPLACED. THE DEALERSHIP DETERMINED THE ALIGNMENT COULD NOT BE ADJUSTED. UPDATED 11/30/2006 - THE VEHICLE WAS TAKEN T O AN INDEPENDENT REPAIR FACILITY AND HAD ADJUSTABLE CASTER AND CAMBER BALL JOINTS INSTALLED TO ALIGN THE FRONT END PROPERLY. THE CONSUMER HAS HAD NO FURTHER PROBLEMS. . *NM
DT*: THE CONTACT STATED WHILE DRIVING 20MPH, THE RIGHT FRONT TIRE WELL ERUPTED IN FLAMES. THE CONTACT PULLED OVER AND REMOVED THE PASSENGERS FROM THE VEHICLE. BYSTANDERS TRIED TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER; HOWEVER, THE FIRE DEPARTMENT ARRIVED TO PUT OUT THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THE FRONT AXEL FRACTURED. THE VEHICLE PREVIOUSLY HAD THE SAME PROBLEM WITH THE AXEL 9 OTHER TIMES. THE VEHICLE IS CURRENTLY UNDERGOING ADDITIONAL INSPECTION BY THE DEALER.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .