Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Hyundai XG350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
vehicle has a front rusted subframe in two spots on passenger side it will not pass inspection. it is Dangerous to keep driving it it looks like there is a recall on this issue in 04/2009, but it says 0 unrepaired recalls which is obviously not correct Manufacturer: HYUNDAI MOTOR COMPANY Mfr's Report Date: APR 14, 2009 NHTSA CAMPAIGN ID Number: 09V124000 EA08016 NHTSA Action Number: EA08016
THERE IS VISIBLE RUST/CORROSION DAMAGE OF THE FRONT SUB- FRAME OF MY VEHICLE. THE FRONT SUBFRAME HAS THINNED AT RUSTED LOCATION. THE RUSTED SUB-FRAME IS CHEWED HALF OF MY SUB-FRAME. I AM WORRIED THAT CORROSION MAY PROGRESS AND MAY DETACH FROM THE SUB-FRAME, EVENTUALLY INCREASING SAFETY RISK. I HAVE NOTICED STEERING PULL.
CAR WAS PARKED NEVER HAD ANY ISSUES WENT TO CRANK IT UO IT JUST BURDT INTO FLAMES AND BURNED TO THE GROUND ENGINE WAS SNOKING AND SNOKE COMING FROM UNDERNEATH AND WSS OIURING OUT FLAMES BURNED UP IN LIKE 20 MINUTES OR SO FIRE DEPARTMENT HAD TO COME PUT IT OUT CAR IS NOTHING BUT SCRAP METAL NOW.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ABNORMAL VEERING AND THE STEERING COLUMN WAS LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. HALL HYUNDAI NEWPORT NEWS LOCATED AT 12872 JEFFERSON AVE NEWPORT NEWS, VA WHERE IT WAS DIAGNOSED AS SEVERE CORROSION ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN NOTICED THAT THE REAR SUBFRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CHARCOAL CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE REAR END OF THE VEHICLE HAD BECOME RUSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.
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
I WAS DRIVING FROM VIRGINIA TO NEW YORK ON ROUTE 17 TO ROUTE 81. I EXITED TO GET TO A GAS STATION. WHILE TURNING LEFT FROM A FOUR-LANE ROAD INTO THE GAS STATION, MY VEHICLE MADE A CRASHING SOUND AND STOPPED IN THE MIDDLE OF ON-COMING TRAFFIC. IT FELT LIKE WE HIT SOMETHING BIG. I COULD NOT MOVE THE CAR. WE HAD IT TOWED TO A GARAGE, WHERE WE LEARNED THE CV AXLE HAD SNAPPED. THEY ALSO HAD TO REPLACE RS SPINDLE AND RS BALL JOINT BECAUSE THEY HAD RUSTED OUT. THERE WAS COSMETIC DAMAGE DONE TO BODY WHEN THE AXLE BROKE AND THE CAR WENT DOWN HARD. *TR
I WAS DRIVING AND RUSTED SUBFRAME COLLAPSED CONTROL ARM & RIGHT AXEL BROKE ALSO POWER STEERING BELT BROKE. I WAS ABLE TO GET OVER NEARLY HAVING AN ACCIDENT. I HAD MY CAR REPAIRED IN 2010 AS PER RECALL YET I TRIED TO PUSH FOR SUB FRAME REPLACEMENT OVER REPAIR AT THAT TIME WITH NO LUCK. I BELIEVE THESE SUB FRAMES THAT WERE REPAIRED SHOULD BE REPLACED. THIS IS AN EXTREMELY DANGEROUS SITUATION I COULD HAVE BEEN KILLED! *TR
WE OWN AN XG350 HYUNDAI. CAR WAS BROUGHT IN TO DEALER UNDER MANUFACTURER'S RECALL FOR CORROSION OF SUBFRAME APPROXIMATELY THREE YEARS AGO. DEALER PERFORMED MANUFACTURER-SUGGESTED REPAIRS: DRILLED HOLES IN SUBFRAME AND TREATED WITH ANTI-CORROSIVE. THREE YEARS LATER, SUBFRAME COMPLETELY ROTTED OUT AND CAR IS A DANGER TO DRIVE. PROBLEM WAS FOUND WHEN WE NOTICED WHEEL MISALIGNMENT (LOOKED LIKE RIGHT FRONT WHEEL WAS SKEWED) AND THAT CAR COULD NOT GO OVER EVEN SMALL BUMPS WITHOUT SLIDING ACROSS THE ROAD. THE GENTLEMAN WHO INSPECTED THE CAR FOR WHAT WE THOUGHT WAS GOING TO BE AN ALIGNMENT, SAID THAT THE CAR WAS EXTREMELY DANGEROUS AND IN HIS OPINION, WAS "TOTALED". WE HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AS IT IS TOO DANGEROUS TO DRIVE THE 2 MILES. WHEN WE CALLED THE HYUNDAI DEALER, HE AGREED TO REPLACE THE SUBFRAME AT NO COST, ADMITTING THAT THIS WAS A HYUNDAI PROBLEM. I BELIEVE THAT ALL THOSE PEOPLE WHO HAD THE ORIGINAL "FIX" ARE UNDER A FALSE IMPRESSION THAT THERE IS NO FURTHER REASON FOR CONCERN. ACCORDING TO THE DEALER, THE RUST IS NOT VISIBLE FROM THE OUTSIDE, WHICH EXPLAINS WHY NO ONE SAW IT 4 MONTHS AGO WHEN WE HAD SNOW TIRES PUT ON. IT JUST SUDDENLY "BURSTS" FROM THE INSIDE OUT. HE ADMITTED IT WAS DANGEROUS. WE ARE DILIGENT ABOUT CLEANING THE UNDERCARRIAGE OF THE CAR EVERY MONTH AS WE ARE IN A HIGH SALT AREA (MASSACHUSETTS). WE BABY THE AUTOMOBILE AND KEEP IT PERFECTLY. I AM ANGRY BECAUSE MY SON DRIVES THIS CAR AND LAST WEEKEND HE WAS GOING TO TAKE IT ON THE HIGHWAY FOR A TRIP WITH HIS FRIENDS. IF THE RUST HADN'T "BURST" THROUGH WHEN IT DID, WE WOULD HAVE BEEN UNAWARE OF THE DANGER AND LET HIM AND HIS FRIENDS TAKE THE CAR. THIS IS A DEATH WAITING TO HAPPEN. *JS
RIGHT WHEEL FELL OFF IN TRAFFIC DUE TO RUST OF K-FRAME. VEHICLE HAS LESS THAN 70,000 MILES AND IS LESS THAN SEVEN YEAR OLD. IT IS A 2004 HYUNDAI XG350 PURCHASED AND OPERATED SOLELY IN THE STATE OF KENTUCKY. THERE IS A RECALL NOTICE FOR THIS MODEL VEHICLE OF THIS YEAR FOR ALL THE STATES SURROUNDING KENTUCKY, I DID NOT GET THAT NOTICE. I UNDERSTAND THAT THERE WAS A SETTLEMENT MADE FOR THOSE STATES OUTSIDE OF KENTUCKY. IF THE WHEEL HAD FALLEN OFF 20 SECONDS LATER I PROBABLY WOULD HAVE BEEN KILLED. POLICE WERE PRESENT BUT NO REPORT WAS MADE. *TR
I HAVE A 2004 HYUNDAI XG350L SEDAN. I HAD JUST COME FROM GROCERY SHOPPING. I PRESSED THE REMOTE TO OPEN THE TRUNK. AFTER THE TRUNK RELEASE DISENGAGED, I RAISED THE TRUNK UP TO PLACE THE GROCERIES IN THE TRUNK. AS I WAS PUTTING A BAG OF GROCERIES IN ( AND WITHOUT ANY WARNING WHATSOEVER) THE TRUNK "HOLDERS" COMPLETELY FAILED ON BOTH SIDES AND THE HEAVY TRUNK CAME CRASHING DOWN WITH INCREDIBLE SPEED. THE FORCE OF THE TRUNK COMING DOWN WAS VERY STRONG AND SUDDEN. I AM CONVINCED THAT I WOULD HAVE ENCOUNTERED A HIGH RISK OF INJURY IF MY RESPONSE TIME WAS NOT AS FAST AS IT WAS ....ALLOWING ME TO JUMP BACK FROM THE TRUNK. (I AM VERY SHORT AND THE UPPER ONE THIRD OF MY BODY WAS LEANING INTO THE TRUNK AS I PUT THE BAG OF GROCERIES IN). I IMMEDIATELY CALLED HYUNDAI MOTOR COMPANY TO REPORT WHAT HAPPENED I WAS ONLY ABLE TO GET TO "LEVEL ONE" BY TALKING TO A RATHER DISINTERESTED CUSTOMER SERVICE PERSON. I TOLD HER THIS "TRUNK FAILURE" NEEDED TO BE REPORTED TO THE MAIN COMPANY TO SEE IF IT HAD OCCURRED MORE THAN ONCE AND WHETHER SOMEONE HAD BEEN HURT BY THE TRUNK LID SMASHING DOWN WITHOUT ANY WARNING . I WAS ABLE TO MAKE AN APPOINTMENT (WITH SOME DIFFICULTY) A FEW DAYS LATER AT MY LOCAL HYUNDAI DEALER IN HOLYOKE, MASS. AFTER REPEATEDLY TELLING THEM ABOUT THE SERIOUS RISK OF INJURY THIS TRUNK FAILURE COULD HAVE CAUSED. WHEN I DID GET THE CAR IN, THE TECHNICIAN DETERMINED THAT BOTH TRUNK "SHOCKS" HAD FAILED. THEY ARE "ON ORDER". IN SUM, I DEFINITELY FEEL THAT THERE WAS A RISK OF A SERIOUS UPPER BODY INJURY FROM THE TRUNK "COLLAPSE". MY PURPOSE IN TAKING THE TIME TO E-MAIL THIS COMPLAINT IS FOR HYUNDAI MOTOR COMPANY TO TAKE WHAT HAPPENED SERIOUSLY, KEEP A RECORD OF THE INCIDENT AND, MOST IMPORTANTLY, DETERMINE IF THIS "TRUNK SHOCK FAILURE" IS HAPPENING ON OTHER 2004 HYUNDAI XG350L MODELS OR OTHERS. SUHERATEACHER @VERIZON.NET . *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .