Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 91 NHTSA owner-reported complaints for the 2004 Hyundai XG350. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 91 · page 1 of 4
I noticed a clunking when stopping. My hired Mechanic claims the engine cradle is rusted through and needs replacement. I read it had a recall for this vehicle. 2004 Hyundai XG350 4 door sedan
vehicle has a front rusted subframe in two spots on passenger side it will not pass inspection. it is Dangerous to keep driving it it looks like there is a recall on this issue in 04/2009, but it says 0 unrepaired recalls which is obviously not correct Manufacturer: HYUNDAI MOTOR COMPANY Mfr's Report Date: APR 14, 2009 NHTSA CAMPAIGN ID Number: 09V124000 EA08016 NHTSA Action Number: EA08016
Car was inspected at mechanic during a routine oil change. Mechanic stated that the frame was rusted, which could affect the ability to safely operate the vehicle. I did a search and discovered that similar damage was noted in a recall 09-01-020 dated July 2009. Unfortunately, my vehicle was not included in the recall due to the manufacture date, but the same problem as the ones included in the recall exists.
THERE IS A RECALL FOR THE THIS VEHICLE BUT HYUNDAI DOES NOT HAVE IT FOR MY VIN.I BROUGHT THE CAR IN FOR A WHEEL ALIGNMENT AND THE REPAIR SHOP TOLD ME THAT THE SUB FRAME IS ROTTED AWAY THIS IS THE RECALL THAT THEY HAD FOR VEHICLES THE SAME YEARS AS MINE. I'VE BEEN INFORMED THIS IS A VERY VERY DANGEROUS UNFORTUNATELY WE CANNOT AFFORD BUY NEW CAR.
THERE IS VISIBLE RUST/CORROSION DAMAGE OF THE FRONT SUB- FRAME OF MY VEHICLE. THE FRONT SUBFRAME HAS THINNED AT RUSTED LOCATION. THE RUSTED SUB-FRAME IS CHEWED HALF OF MY SUB-FRAME. I AM WORRIED THAT CORROSION MAY PROGRESS AND MAY DETACH FROM THE SUB-FRAME, EVENTUALLY INCREASING SAFETY RISK. I HAVE NOTICED STEERING PULL.
I WAS DRIVING THE CAR DOWNHILL, APPROACHING A STOP SIGN. MY SUBFRAME ON THE PASSENGER SIDE OF THE CAR SNAPPED. THE FRONT PASSENGER SUBFRAME WAS RUSTED, AND BROKE. THIS CAUSED THE WHEEL TO COME IN CONTACT WITH THE WHEEL WELL, AND MADE IT VERY HARD TO STOP. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION, WITH NEAR INABILITY TO MOVE THE CAR AFTER I FINALLY CAME TO A STOP BY HAVING TO USE MY EMERGENCY BRAKE. ATTACHED IS A PICTURE OF THE SUBFRAME THE DAY OF THE INCIDENT, BEFORE IT BROKE. I DO NOT HAVE ONE OF IT BROKEN.
OVER HEATING
CAR WAS PARKED NEVER HAD ANY ISSUES WENT TO CRANK IT UO IT JUST BURDT INTO FLAMES AND BURNED TO THE GROUND ENGINE WAS SNOKING AND SNOKE COMING FROM UNDERNEATH AND WSS OIURING OUT FLAMES BURNED UP IN LIKE 20 MINUTES OR SO FIRE DEPARTMENT HAD TO COME PUT IT OUT CAR IS NOTHING BUT SCRAP METAL NOW.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ABNORMAL VEERING AND THE STEERING COLUMN WAS LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. HALL HYUNDAI NEWPORT NEWS LOCATED AT 12872 JEFFERSON AVE NEWPORT NEWS, VA WHERE IT WAS DIAGNOSED AS SEVERE CORROSION ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
UNINTENDED ACCELERATION. WE HAVE REPORTED THIS DEFECT TO HYUNDAI DEALERS AND CORPORATE OFFICE TO NO AVAIL. U.S. TRANSPORTATION SECRETARY RAY LAHOOD, MARCH 2010, ANNOUNCED TWO MAJOR INVESTIGATIONS DESIGNED TO ANSWER SAFETY ISSUES OF UNINTENDED VEHICLE ACCELERATION FOR ALL MANUFACTURES. WHAT HAVE YOU AT NHTSA IDENTIFIED AND ADDRESSED AS POTENTIAL VEHICLE-RELATED CAUSES OF UNINTENDED ACCELERATION?
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE BRAKE FLUID WAS FOUND LEAKING UNDERNEATH THE MIDDLE OF THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE METAL BRAKE LINE WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
I HAVE BROUGHT IN MY VEHICLE FOR ALIGNMENT THREE TIMES TO TWO DIFFERENT PLACES, AND NO MATTER WHAT IS DONE TO REPAIR THE PROBLEM, THE VEHICLE ALWAYS PULLS HARD TO THE RIGHT. NOW THE MECHANIC IS STRAIGHT UP TELLING ME I SHOULD HAVE BEEN INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 09V124000 BUT THAT BECAUSE I AM NOT IN A SALT BELT STATE I DO NOT QUALIFY FOR THE RECALL. HOWEVER, THE NATURE OF THIS PROBLEM IS MAKING THE CAR DIFFICULT AND UNSAFE TO DRIVE. IF YOU ARE TRYING TO GO STRAIGHT FORWARD, YOU MUST KEEP SEVERAL POUNDS OF PRESSURE ON THE WHEEL TO PREVENT THE CAR GOING TO THE RIGHT. THIS HAS BEEN A PROBLEM SINCE WE BOUGHT THE CAR, AND WE HAVE SPENT SEVERAL THOUSANDS OF DOLLARS OVER THE YEARS TRYING TO RESOLVE THE ISSUE. NOW I SEE THERE IS A KNOWN PROBLEM WITH THIS CAR, I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE. THEY HAVE SPRAYED SALT ON THE BRIDGES OF HOUSTON EVERYTIME IT FREEZES. OUR CAR MOST CERTAINLY HAS BEEN EXPOSED TO SALT.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS, THE VEHICLE SLID AND THE CONTACT HEARD AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HUDSON HYUNDAI LOCATED AT 977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304 201-333-3100) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. WHILE DRIVING 30 MPH, THE BRAKES APPLIED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 180,000.
THE RED AIRBAG LIGHT CONTINUES TO STAY ON AFTER MANY REPAIRS BY THE DEALER.
CAR EXPERIENCED SPONTANEOUS ACCELERATION ENDING IN ACCIDENT THAT TOTALED VEHICLE. BACKED OUT OF DRIVEWAY, PUT CAR IN DRIVE, TOOK FOOT OFF BRAKE, DIDN'T YET ACCELERATE, CAR JOLTED WITH HIGH RPMS AND CAUSED ACCIDENT.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH OVER A BUMP, THE FRONT DRIVER'S SIDE WHEEL MADE CONTACT WITH THE WHEEL WELL AND THE FRONT WHEEL DID NOT FUNCTION PROPERLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
AIRBAG LIGHT CAME ON IN 2011 AND WAS TOLD ENTIRE SEAT HAD TO BE REMOVED TO STOP LIGHT. COULD NOT AFFORD THE COST. RETURNED TO DEALER AGAIN IN 2014 AS HAD READ CONNECTOR UNDER SEAT MIGHT BE DISCONNECTED WHICH COULD BE CAUSING THE PROBLEM AND DEALER FOUND THIS TO BE TRUE AND SECURED THE CONNECTED AND THE LIGHT WENT OUT; HOWEVER, WITHIN FEW WEEKS, LIGHT CAME BACK ON AND HAS REMAINED ON SINCE. I DID NOT ASK THE DEALER ABOUT IT AGAIN, KNOWING I WOULD HAVE TO PAY FOR A MAJOR TAKE-OUT OF THE SEAT TO CORRECT. OVERALL, THE LIGHT HAS BEEN ON FOR AT LEAST 5 YEARS. I AM THE ORIGINAL OWNER. THE LIGHT CAME ON BEFORE MILEAGE WAS 51,131 AND MILEAGE IS CURRENTLY 83,486. I COVER THE LIGHT WITH ELECTRICAL TAPE AS IT DISTURBS ME THAT I CAN'T GET IT EASILY FIXED. I DOUBT IF THE AIRBAGS WORK BUT DON'T KNOW FOR SURE AND PROBABLY WON'T UNLESS I HAVE AN ACCIDENT OR A RECALL IS MADE FOR THE DEALER TO FIX THE PROBLEM.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN NOTICED THAT THE REAR SUBFRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO RESET THE CODE SEVERAL TIMES AND REPLACED THE TOP PORTION OF THE DRIVER SIDE SEAT. IN ADDITION, AN AIR BAG WIRE FAILED. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO RESET THE CODE, BUT THE FAILURE RECURRED AND THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
FOR THE LAST SIX MONTHS THE "CHECK AIRBAG" LIGHT HAS BEEN COMING ON. I TOOK IT TO THE CLAY HYUNDAI DEALERSHIP IN NORWOOD. THEY REPLACE THE AIRBAG WIRING HARNESS ($160). A MONTH LATER THE "CHECK AIRBAG" LIGHT CAME BACE ON. THE DEALER THEN CLEARED THE CODE AND TOLD ME IF IT CONTINUES TO COME BACK ON THAT I WOULD NEED A NEW MAIN WIRING HARNESS. THE "CHECK AIRBAG" THEN CAME BACK ON. THEN THE DEALER REPLACED THE MAIN WIRING HARNESS ($1,200). AND NOW THE "CHECK AIRBAG" HAS COME BAG ON AND THE DEALER IS TELLING ME THAT THEY MAY NEED TO REPLACE THE SIDE AIRBAG IN THE DRIVER'S SEAT FOR AN ADDITIONAL COST. FIRST THIS IS GETTING TOO EXPENSIVE AND SECOND HYUNDAI IS NEGLECTING THE SAFETY OF THEIR DRIVERS BECAUSE, I'M TOLD, THAT THE AIRBAGS WILL NOT DEPLOY IN A CRASH IF THE "CHECK AIRBAG" IS ON.
AIR BAG SENSOR LIGHT CAME ON. NEW SENSOR WAS PUT IN UNDER WARRANTY. A YEAR LATER THE SENSOR LIGHT CAME BACK ON. IT WAS REPLACE AT MY COST ($250) BECAUSE IT WAS OUT OF WARRANTY. A YEAR LATER THE SENSOR LIGHT COMES BACK ON. IT WAS NOT FIX, HOWEVER, WHEN THE TIMING BELT WAS REPLACE IN 2013 AT 60,000 THE SENSOR LIGHT WENT OFF. AFTER RECENT DEALER COMPUTER REPAIRS IN MARCH OF 2015 THE SENSOR AIR BAG LIGHT CAME BACK ON APRIL 2015. MY NEIGHBOR HAS THE IDENTICAL MODEL AND HAS THE SAME PROBLEM WITH THE SENSOR LIGHT.THERE ARE BLOGS ON LINE THAT DISCUSS THE FAILURES OF THE AIR BAG SENSOR. I DON'T KNOW IF THE AIR BAG WORKS OR NOT.
WHAT WOULD CAUSE THE INDICATOR FOR MY AIRBAG LIGHT CAME ON AND WILL NOT GO OFF. WHAT SHOULD I DO? MY MILEAGE ODOMETER HAS DONE ROLLED OVER ONE TIME, THE ABOVE MILEAGE IS THE CURRENT MILES = 131679 WHAT DO I NEED TO DO?
PURCHASED NICE XG350L TEST DROVE ,PURCHASED, UPON DELIVERY SRS LIGHT ON DEALER TOM AHL HYUNDAI MENTIONED A TSB TECH SVC BULLETIN FOR THE "FIX" FOUND OUT 2 YRS LATER THERE FIX WAS A ZIP TIE TO RE-BIND THE CONNECTOR UNDER THE DRIVERS SEAT , UPON THE LIGHT COMING BACK ON AND SERVICE DEPT TOLD ME $2000 FOR FIX SINCE CONNECTORS ARE NOW LOOSE...WHY IS THEIR NO INVESTIGATION. POOR CONNECTOR HAS FAILED AND MANY OF THESE ARE HAVING THE SAME POOR ENGINEERING/POOR DESIGN OF CONNECTOR THAT IS NOW MAKING GOOD CONTACT DUE TO "SEAT BEING MOVED" *TR
TL*THE CONTACT OWNS A 2004 HYUNDAI XG 350. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED. THE FAILURE HAD CAUSED THE CONTACT TO CRASH MULTIPLE TIMES INTO OTHER VEHICLES OR OBJECTS. THE CONTACT DID NOT SPECIFIED IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 8/21/15*CN UPDATED 9/29/2017*CN
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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