2008 INFINITI EX35 Owner Complaints

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND WAS CAUSING A GLARE THAT WAS IMPAIRING HIS VISION WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO INFINITI OF SARASOTA 4950 CLARK RD, SARASOTA, FL 34233, (941) 924-1211) AND INQUIRED IF THE VEHICLE WAS UNDER RECALL. HE WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11413045

Incident

Apr 1, 2016

Mileage

80,000 mi

WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.

NHTSA ID

11385297

Incident

Sep 12, 2020

Mileage

98,000 mi

VEHICLE STALLS WHILE DRIVING SOMETIMES AT 3/4 FULL AND SOMETIMES AT 1/2 TANK FULL OF GAS AND SOMETIMES IN BETWEEN THE TWO MAKING IT UNPREDICTABLE AND UNSAFE.

NHTSA ID

11265289

Incident

Sep 22, 2019

Mileage

119,000 mi

TAKATA RECALL

NHTSA ID

11256238

Incident

Sep 17, 2019

THE PASSENGER AIRBAG LIGHT STAYS ON CONSTANTLY. WE HAD THE DEALERSHIP DO A DIAGNOSTIC ON IT AND CAME BACK THAT THE OCCUPANT CONTROL SENSOR UNIT IN THE PASSENGER SEAT IS BAD AND THEY WANT 6400.00 TO FIX IT!! IRONICALLY, OTHER 2007-2008 INFINITY EX35 MODELS WERE RECALLED FOR THE SAME ISSUE, EXCEPT MINE DUE TO MY VIN! WHY WERE 200,00+ OTHER CARS FROM SAME YEAR AND MODEL RECALLED BUT NOT MINE? EVEN IF NEW PART WAS USED, IT STILL HAS THE SAME ERROR AND SHOULD BE RECALLED. THIS IS A SAFETY ISSUE AND TOTALLY UNRESPONSIBLE OF THESE AUTO MANUFACTURERS TO NOT TAKE RESPONSIBILITY OF THIS!

NHTSA ID

11255298

Incident

Aug 1, 2019

Mileage

35,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL ELECTRONIC TILT MALFUNCTIONED AND THE DRIVER WAS UNABLE TO PROPERLY RE-POSITION THE STEERING WHEEL. IN ADDITION, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, THE STEERING WHEEL EXHIBITED EXCESSIVE PLAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TILT MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 68,000.

NHTSA ID

11185867

Incident

Mar 1, 2019

Mileage

68,000 mi

THE ENGINE REPEATEDLY STALLS DRIVING AT LOW SPEEDS OR WHILE BRAKING. THIS HAS HAPPENED DOZENS OF TIMES, INCLUDING WHILE DRIVING THROUGH PARKING LOTS, BRAKING DURING RUSH HOUR TRAFFIC ON CITY STREETS AND FREEWAY OFF RAMPS AS WELL AS BRAKING ON A LEFT TURN THROUGH A TRAFFIC LIGHT ON A HIGHWAY, ALMOST CAUSING ME TO GET REAR ENDED MULTIPLE TIMES. THIS PROBLEM IS IDENTICAL TO PROBLEMS THAT PRECIPITATED A RECALL OF OTHER INIFINITI MODELS, SAME MODEL YEAR, HOWEVER THE EX35 WAS NOT INCLUDED IN THE RECALL. CAR HAS BEEN TAKEN TO THE DEALER WHO CANNOT IDENTIFY THE PROBLEM.

NHTSA ID

11164798

Incident

Jan 6, 2019

Mileage

100,000 mi

FRONT CROSS MEMBER ROTTED OUT IN 77000 MILES. POSSIBLE SAFETY CONCERN BECAUSE THE FRONT A-ARM BOLTS TO THIS MEMBER. CALLED INFINITI DEALER AND THEY SAID THERE IS NO RECALL.

NHTSA ID

11150060

Incident

Nov 7, 2018

Mileage

77,000 mi

TOOK THE CAR TO DEALER FOR FIXING THE BELOW RECALL NOTICE. MANUFACTURER RECALL NUMBERR1501 NHTSA RECALL NUMBER15V-054 HOWEVER, THE DEALERSHIP IS SAYING SOMETHING ELSE IN THE STEERING NEED TO BE FIXED BEFORE APPLYING THE FIX AND REFUSING TO DO THE RECALL. I BELIEVE THE PART WAS DAMAGED, BECAUSE OF THE FAULTY STEERING COLUMN COMPONENT.

NHTSA ID

11141965

Incident

Aug 23, 2018

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL BECAME DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO RE-ATTACH THE STEERING WHEEL TO THE STEERING COLUMN TEMPORARILY AND DROVE THE VEHICLE TO THE DEALER. NALLEY INFINITI OF MARIETTA, GEORGIA (2020 COBB PARKWAY SE, 30060) STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO THE CONTACT'S FAILURE TO RESPOND TO THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED PER THE RECALL AND CONFIRMED THE DEALER'S STATEMENT. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11030398

Incident

Sep 23, 2017

UNDER RECALL NUMBER 15V054000, MY INITIAL STEERING COLUMN RECALL WAS REPAIRED ON 04/06/2015. THE REPAIRED FAILED ON 05/08/2017. I EXPERIENCED EXCESSIVE PLAY IN MY STEERING WHEEL AS A RESULT OF A BROKEN STEERING COLUMN WHILE DRIVING ON THE HIGHWAY.

NHTSA ID

10993827

Incident

May 8, 2017

Mileage

150,000 mi

AUTO STALLS AT LOW SPEED MOTION EITHER WHILE SLOWING DOWN OR STARTING TO MOVE. STALLS OUT IN TRAFFIC AND ALMOST CAUSED SEVERAL WRECKS ON A CITY STREET WHEN STALLED TRYING TO GET THROUGH TRAFFIC.

NHTSA ID

10939686

Incident

Jan 4, 2017

Mileage

106,230 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

NHTSA ID

10936768

Incident

Dec 21, 2016

Mileage

99,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE THE VEHICLE WAS PARKED, AFTER BEING DRIVEN APPROXIMATELY 45 MINUTES EARLIER THE CONTACT NOTICED A BURNING ODOR IN THE CABIN. A CLOUD OF SMOKE ALSO APPEARED. THE CONTACT TOOK THE VEHICLE TO TWO MECHANICS AND THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT DUE TO NO RECALL AND WARRANTY EXPIRATION, THEY WERE UNABLE TO PROVIDE A REPAIR. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 167,214. UPDATED 04/19/17 *LJ UPDATED 7/6/18*JB *TR

NHTSA ID

10926459

Incident

Nov 1, 2016

Mileage

167,214 mi

THE OCCUPANT CLASSIFICATION SENSOR DOES NOT ALWAYS FUNCTION PROPERLY. EVEN WITH AN ADULT PASSENGER IN THE FRONT PASSENGER SEAT, USING THE SEAT BELT, THE PASSENGER AIR BAG STATUS LIGHT OCCASIONALLY IS ILLUMINATED (INDICATING AIR BAG IS OFF). THIS APPEARS TO OCCUR RANDOMLY. I CANNOT FIND A PATTERN ON WHAT CAUSES THIS TO HAPPEN. WE FIRST NOTICED IT MORE THAN 2 YEARS AGO, BUT DIDN'T THINK MUCH OF IT UNTIL NOW, WITH ANOTHER RECALL ON OUR QX60.

NHTSA ID

10892224

Incident

Jan 1, 2015

VARIOUS CRACKS HAVE FORMED IN THE LEATHER DASHBOARD. ONE NEAR THE ODOMETER READINGS EXTENDING TOWARDS THE DRIVER SIDE WINDOW. A SECOND TO THE LEFT OF THE CENTER DASH EXTENDING FROM TOP TO BOTTOM. CONTACT INFINITI CONSUMER AFFAIRS BECAUSE THEY REPLACED FX35 DASHBOARDS WITH THE SAME ISSUE. THEY SAID THEY WOULD NOT REPLACE MY VEHICLE DASH. I FIRST NOTICED THE CRACKS ON JUNE 26, 2016. CALLED INFINITI ON JULY 1, 2016.

NHTSA ID

10882090

Incident

Jun 26, 2016

Mileage

115,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING) HOWEVER THE LOCAL NISSAN DEALER REFUSED TO PERFORM THE REPAIR DUE TO NOT BEING COMPENSATED TO PERFORM THE REPAIR. THE CONTACT ALSO STATED THAT THE NEAREST INFINITI DEALER WAS 118 MILES AWAY AND IT WAS INFORMED THAT THE TOWING SERVICE WOULD BE OUT OF THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.KH

NHTSA ID

10852454

Incident

Mar 16, 2016

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE TOP OF THE DASHBOARD BECAME STICKY WHICH CAUSED A GLARE TO THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10845965

Incident

Mar 10, 2014

Mileage

50,000 mi

AIRBAG SENSOR IN PASSENGER SIDE SEAT IS NOT WORKING , OTHER 2008 EX35 RECALLED FOR THIS, BUT NOT MINE!!!??? DEALER WANTS 4600 DOLLARS TO REPAIR IT!!

NHTSA ID

10780074

Incident

Oct 6, 2015

Mileage

90,000 mi

TL* THE CONTACT OWNED A 2008 INFINITI EX35. WHILE DRIVING AT APPROXIMATELY 15 MPH AND TURNING LEFT, ANOTHER VEHICLE FAILED TO STOP AT A RED TRAFFIC LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTAIN SUSTAINED AN INJURY, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 10/19/15 *BF

NHTSA ID

10775398

Incident

Sep 20, 2015

Mileage

115,000 mi

WHILE DRIVING, THE CAR CUTS OFF, I HAVE TO PUT THE CAR IN PARK AND CUT IT BACK ON. I WAS HIT FROM THE BACK DUE TO THIS BECAUSE I WAS IN THE MIDDLE OF A INTERSECTION WHEN THE CAR CUT OFF WITH MY 11 YEAR OLD SON IN THE CAR. LUCKILY WE ARE OKAY AND THE DAMAGE WAS NOT BAD BECAUSE THE OTHER DRIVER WAS NOT GOING FAST BUT WHAT IF THEY WERE MY SON AND I COULD HAVE LOST OUR LIVES DUE TO THIS, AND THIS HAS HAPPENED ON MORE THEN ONE OCCASION. THE DEALERSHIP DON'T KNOW WHATS GOING ON! I AM HIGHLY FRUSTRATED WITH THIS ISSUE I JUST PURCHASED THIS VEHICLE ON APRIL 30TH 2015.

NHTSA ID

10758729

Incident

Jun 1, 2015

Mileage

108,000 mi

2008 INFINITI EX35. CONSUMER WRITES IN REGARDS TO STEERING COLUMN RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER THEY WOULD NOT FIX THE RECALL ISSUE, BECAUSE THE TELESCOPE WAS FROZEN AND TO CORRECT IT, WOULD COST$ 900.00. THE CONSUMER STATED THERE WERE NO ISSUES WITH THE TELESCOPE PRIOR TO ARRIVING AT THE DEALER. *JB

NHTSA ID

10715858

Incident

Apr 10, 2015

HAD JUST PAID FOR PARKING GARAGE AT BOOTH- GATE OPENED AND AS I BEGAN TO MOVE FORWARD HIT CURB WITH FRONT DRIVERS SIDE WHEEL- AIRBAG DEPLOYED AND HIT ME WITH STUNNING FORCE (LACERATIONS ON FOREHEAD- HAND AND FOREHEAD BLEEDING - BLACK AND BLUE EYES LATER). THE OVERALL LENGTH OF CURB STARTING FROM GATE WAS ONLY 4 FEET( I WENT BACK AND MEASURED LATER) AT THE END OF CURB WAS A 2 FT HIGH CONCRETE BLOCK. THERE WAS ZERO DAMAGE TO MY BUMPER AND OBVIOUSLY HAD NOT ACCELERATED SINCE I HAD LESS THAN 4 FT TO DO SO AND WAS PULLING OUT FROM A STOPPED POSITION. CALLED INFINITI WHERE I GOT MY CAR- SAID THEY HAD NEVER HEARD OF SUCH A THING- NEVER GOT ANY ANSWERS AND THE AIRBAG RECALL DOESN'T APPLY TO MY VIN ACCORDING TO MY RESEARCH. FILED A CLAIM WITH MY INSURANCE AS AIRBAG REPLACEMENT VERY EXPENSIVE AND IT FRIED MY ELECTRICAL. *TR

NHTSA ID

10705953

Incident

Jul 28, 2014

Mileage

88,000 mi

I WAS PULLING INTO MY GARAGE TRAVELING AT LOW SPEEDS WHEN THE STEERING WHEEL PULLED OUT NEARLY SEPARATING FROM THE STEERING COLUMN. BALL BEARINGS FELL FROM THE STEERING COLUMN AND THE CLOCK SPRING CABLE UNRAVELED. THIS CAUSED THE STABILITY CONTROL TO KICK ON AND TURN THE CAR VIOLENTLY TOWARDS THE CURB. I WAS ABLE TO PARK THE CAR SAFELY. I CONTACTED THE LOCAL INFINITI DEALER, BUT AS I AM LOCATED OVERSEAS IN KOREA, THE DEALERSHIP REFUSED TO WORK ON A US SPEC CAR. I CHECKED WITH TWO OTHER NEARBY DEALERSHIPS AND BOTH SAID THEY REFUSED TO WORK ON US SPEC INFINITIS. I WAS FORCED TO ORDER PARTS ONLINE AND TOW THE CAR TO A LOCAL REPAIR SHOP TO HAVE THE REPAIRS COMPLETED.

NHTSA ID

10702272

Incident

Oct 1, 2014

Mileage

48,000 mi

TL*THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE TECHNICIAN MENTIONED THAT THERE WERE DIFFICULTIES PERFORMING THE RECALL REMEDY HOWEVER, IT WAS COMPLETED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND THERE WAS A LOUD ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,400.

NHTSA ID

10695282

Incident

Mar 18, 2015

Mileage

62,400 mi