Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2006 INFINITI FX35 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2006 Infiniti FX35. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The vehicle was not yet repaired. The failure mileage was approximately 71,000.
HELLO MY CAR INFINITI FX35 2006G VIN [XXX] IS SUITABLE FOR A RECALLED COMPANY TO REPLACE THE FRONT AIRBAGS, AS WELL AS THE FRONT AND REAR HEADLIGHTS, I TURNED TO INFINITI RUSSIA AND INFINITI USA, HELP ME SOLVE THIS ISSUE IN RESPONSE TO SILENCE, HELP ME DEAL WITH THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
THE OFFICIAL DEALER OF INFINITI UKRAINE DOES NOT WANT TO MAKE A RECRUITMENT CAMPAIGN ON MY CAR
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NCORRECT OPERATION OF THE HEADLIGHTS AND TAILLIGHTS, AS WELL AS THE PASSENGER AIRBAG
TAKATA RECALL : AIR BAG LITE FLASHES CONTINUE IN DASH WHEN ENGINE IS RUNNING OR IN MOTION
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
TAKATA RECALL - HOW DO I REPLACE MY AIR BAGS WHEN MY INFINITI DEALERSHIP NO LONGER HANDLES INFINITI AND TAKATA WILL NOT HONOR MY RECALL EXPENSE? I LIVE IN A CITY OF OVER 200,000 PEOPLE BUT THE NEAREST DEALERSHIP IS 300 MILES AWAY AND I AM HANDICAPPED. IF I HAVE TO HAVE SOMEONE TAKE IT ELSEWHERE HOW WILL I BE REIMBURSED. I SHOULD NOT HAVE TO PAY FOR THIS RECALL WHICH I CAN NOT AFFORD.
TL* THE CONTACT OWNED A 2006 INFINITI FX35. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED PULLING TO THE RIGHT. WHEN ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT AND THE FRONT PASSENGER TIRE DETACHED. THE CONTACT WAS UNCONSCIOUS WHEN SHE HIT HER HEAD AS THE VEHICLE FLIPPED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT SUSTAINED BACK, CHEST, AND FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER (GRUBBS INFINITI, 1500 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 809-2600) WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
TL* TAKATA RECALL THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/16/17*LJ UPDATED 02/21/17.*JB
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I RECEIVED A LETTER IN THE MAIL FROM INFINITI INDICATING AN IMPORTANT SAFETY RECALL OF THE PASSENGER SIDE AIRBAG. THE LETTER INDICATED I WOULD RECEIVE A SECOND NOTICE SOON. I WAITED TWO WEEKS AND DID NOT RECEIVE AN ADDITIONAL NOTICE. I CALLED THE MAIN NATIONAL CONSUMER AFFAIRS DEPARTMENT AND A CASE WAS OPENED. I HAVE SINCE CALLED FIVE ADDITIONAL TIMES AND RECEIVED NO CALL BACK. NOTHING HAS BEEN DONE TO CORRECT THIS IMPORTANT RECALL. MY CASE NUMBER IS: [XXX]. THIS HAS HAPPENED IN THE PAST REGARDING THE BUBBLING OF MY DASHBOARD. THIS ALSO WAS A RECALL AND WHEN I FINALLY CALLED BECAUSE I DID NOT RECEIVE A NOTICE OF THIS PROBLEM, I WAS TOLD THAT RECALL HAD EXPIRED SO I NO LONGER COULD TAKE ADVANTAGE OF IT. I CONTINUE TO GET THE RUNAROUND EVERY SINGLE TIME I CALL OR EMAIL. I CAN NEVER GET ANSWERS OR ANYTHING FIXED. THIS IS INCREDIBLY FRUSTRATING ESPECIALLY WHEN THE LETTER INDICATED THAT PASSENGERS SHOULD NOT RIDE IN THE PASSENGER SEAT BECAUSE OF THIS RECALL AND DANGER. AGAIN I HAVE NOT HEARD ANYTHING FROM INFINITI AS PROMISED OR WHEN I HAVE CALLED. THE LAST TIME I SPOKE WITH A REPRESENTATIVE WAS ON SEPTEMBER 8. PLEASE HELP. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL SEE ATTACHED NOTIFICATION RECEIVED IN AUGUST OF 2016. NOTE RED AND UNDERLINED AREAS. INFINITI ADVISED OWNERS TO HANDLE THIS RECALL IN AN UNACCEPTABLE WAY FOR TWO REASONS 1. AIRBAG DEPLOYMENT WHILE DRIVING IS LIKELY TO CAUSE A WRECK WHICH COULD ENDANGER OTHERS UNRELATED TO THE RECALL 2. METAL PIECES WOULD NOT JUST HIT THE PASSENGER SEAT, THEY WOULD GO THROUGHOUT THE VEHICLE THE FIRST OF MY MANY CALLS TO INFINITI ENDED WITH NO SOLUTION, NO PLAN FOR LOANER CARS OR REPLACEMENT AND SAYING THEY HAD REALLY BEEN HIT BY SURPRISE. THE SECOND CALL I GOT A CASE NUMBER AND WAS TOLD ALL OF MY CALLS WERE BEING RECORDED. I RECEIVED A CALL FROM INFINITI THAT THEY HAD AN INTERIM FIX, TO CALL MY SERVICE MANAGER AND ASK FOR IT. BUT, THAT WHEN THE REAL REPLACEMENT PART WAS AVAILABLE, THEY WOULD HAVE TO REPLACE THE INTERIM ONE WITH IT. MY SERVICE AGENT TOLD ME, HE CAN'T DO IT BECAUSE IT'S THE SAME PART THAT'S IN THE CAR NOW. IT'S ACTIVITY TO APPEAR THEY ARE DOING SOMETHING. INFINITI CONFIRMED IT BEING THE SAME PART. EACH PERSON HAS A DIFFERENT SPIN, FROM ASKING HOW MANY MILES MY CAR HAS ON IT TO TELLING ME THE INTERIM PART WON'T CAUSE HARM IF THE AIRBAGS ARE DEPLOYED IN AN ACCIDENT (EVEN JUST A FENDER BENDER) BECAUSE THEY PUT BUBBLE WRAP AROUND IT. INFINITI IS NOT COMMUNICATING, NOT BEING HONEST AND ENDANGERING MANY LIVES. THEIR UNETHICAL BUSINESS PRACTICES LEAVE NO DOUBT THAT THEY ARE TRYING TO HIDE WHAT THEY ARE DOING FROM NHTSA TOO. AS THE SOLE GUARDIAN OF A 9 YEAR OLD, I PRAY NOTHING HAPPENS TO ME WHEN I DRIVE THE CAR TO WORK EVERY DAY AND IT'S HARD TO EXPLAIN WHY SHE CAN'T GO SOMEWHERE BECAUSE SHE CAN'T RIDE IN MY CAR ANYMORE. I DON'T HAVE THE MONEY TO TRASH THE CAR AND START OVER BUT I DO HAVE THE MORALS AND VALUES THAT KEEP ME FROM SELLING IT TO SOMEONE ELSE. SOMEONE HAS GOT TO STEP IN AND MAKE INFINITI DO THE RIGHT THING.
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINTI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER DECLINED A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2006 INFINITI DASHBOARD STARTED TO DEVELOP BUBBLES APPROXIMATELY 4 YEARS AGO. THEY HAVE PROGRESSIVELY GOTTEN WORSE OVER TIME. I JUST FOUND OUT THAT INFINITI EXTENDED THE WARRANTY TO 8 YEARS BUT I WAS NEVER NOTIFIED BY THEM OR THE LOCAL DEALERSHIP. IN ESSENCE THEY WERE HIDING THE FACT THAT THEY OFFERED A NO CHARGE FIX. THIS IS A MANUFACTURING PROBLEM THAT COULD AFFECT THE DEPLOYMENT OF THE PASSENGER AIRBAG SINCE THAT IS THE AREA INVOLVED. MY WARRANTY EXPIRED 6 MONTHS AGO AND SINCE I WAS NEVER NOTIFIED I AM NOW LEFT TO PAY FOR THE FIX ON MY OWN. INFINITI USA AND MY LOCAL DEALERSHIP ARE UNWILLING TO COVER THE EXPENSE OF THE REPAIR.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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