Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Jul 3, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 5, 2010
What this page shows
Our database holds 37 NHTSA owner-reported complaints for the 2007 INFINITI FX35. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 37 · page 1 of 2
Filed Jul 3, 2022
firstly, WHY, would a vehicles doors need to be opened while going down the road? WHY, should I have to apply the child lock to the door to ensure that my passengers do not open them? Does the passenger door have a child lock? shouldn't the doors stay locked while the vehicle is operating? please offer me some type of explanation as to why the doors have to have the ability to be unlocked and opened by any passenger
NHTSA ID
11472221
Incident
Jul 3, 2022
Body & structure
Filed Dec 20, 2021
I recently bought a 2007 Infiniti FX35 and the dashboard is completely melted away. It's sticky and there are cracks from the driver side to the passenger side. This is dangerous as it can cause the airbag to deploy! The previous owner has a dashboard cover on it which I can't remove and take pictures of because it's STUCK by the melting material
NHTSA ID
11444472
Incident
Dec 1, 2014
Interior & seats
Filed May 24, 2021
Driver Seat detached from floor causing great risk to operator, passengers and other vehicles or pedestrians. Seat frame broke previously and was reported to Jackie Cooper Infiniti. They requested I report it to corporate Infiniti which I did but any relief was denied. The broken frame was a cause for concern but last evening the seat became loose to the point where the rear can be lifted now from the floor.
NHTSA ID
11418293
Incident
May 23, 2021
Airbags
Filed May 2, 2021
THE ENTIRE DASH OF MY VEHICLE IS COVERED WITH BUBBLES BECAUSE OF AN INFERIOR PRODUCT IN PRODUCTION. THESE BECOME WORSE EVERY SUMMER BECAUSE OF THE HEAT AND THE DASH BECOMES A GOOEY MESS. HOW CAN I BE SURE THAT THE AIRBAG WILL DEPLOY OR DEPLOY CORRECTLY WHEN THIS MESS IS ALL OVER IT? I WAS NEVER MADE AWARE OF ANY RECALL, BUT WHEN CONTACTING THE COMPANY WAS TOLD IT WAS PAST DEADLINE AND THEY WOULD DO NOTHING. I WANT TO BE SURE THAT IF THE AIRBAG IS NEEDED, THAT IT WILL WORK CORRECTLY.
NHTSA ID
11414802
Incident
Jun 1, 2016
Airbags
Filed Apr 11, 2021
I'VE CALLED INFINITI AND ANOTHER NUMBER ON A LETTER I KEEP GETTING 877-481-0083 MANY, MANY TIMES AND TOLD THEM I HAVE NOT OWNED THIS CAR FOR OVER 15-YEARS AND FOR THEM TO TAKE MY NAME OFF THE LIST. NO LUCK AND THEY ARE WASTING TIME AND MONEY AND NOT FINDING THE REAL OWNER!!!
NHTSA ID
11407484
Incident
Apr 9, 2021
Filed Mar 15, 2021
I HAVE HAD MY CAR FOR 4 YEARS NOW AND IT WAS GARAGE KEPT WITH ONE PREVIOUS OWNER SO I'M TOLD. SINCE I'VE HAD THE CAR I HAVE NOT BEEN ABLE TO PROVIDE A COVERING FOR THE VEHICLE. FOR THE FOUR YEARS I HAVE HAD THE DASH FEEL LIKE IT'S MELTING. IT'S STUCK TO ANYTHING I'VE PUT OR LAID ON IT AND CAUSES CRACKS AND RUN LINES WHERE THE CRACKING HAS TAKEN PLACE. DURING COLD MONTHS IT SHRINKS AND DURING THE SUMMER MONTHS EXPANS AND STARTED FEELING STICKY AND MELTING. HAS MADE SOME BUTTONS STICK THAT ARE CLOSE THE THE DASH BEFORE SO HAVING AN INCONVENIENT OF BEING STUCK ON SHUFFLE FOR MUSIC IS A THING THRU THE SUMMER. OVER TIME IS GETTING WORSE AND I CAN'T USE ANYTHING TO CLEAN THE STICKY STUFF BECAUSE I'M AFRAID TO MAKE IT WORSE. WILL SEND IMAGES WHEN SOMEONE CONTACTS ME ABOUT THE PROBLEM THRU EMAIL. THANK YOU FOR TAKING THE TIME TO READ THIS. WE GO TO THE NILLY DEALERSHIP IN ATLANTA GA. THEY ARE REALLY GREAT.
NHTSA ID
11403178
Incident
Mar 5, 2021
Mileage
150,000 mi
AirbagsBrakes
Filed Aug 7, 2020
Crash reported2 injuries reported
TL* THE CONTACT OWNED A 2007 INFINITI FX 3.5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT HER BRAKES FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A WITNESS INFORMED THE CONTACT THAT THE BRAKE LIGHTS WERE ON BUT NOTICED THAT HER VEHICLE WAS NOT COMING TO A STOP. THE PARAMEDICS WERE CALLED TO THE SCENE AND THE CONTACT AND HER TWO CHILDREN WERE TRANSPORTED TO A LOCAL HOSPITAL VIA AMBULANCE. THE CONTACT WAS TREATED FOR INJURIES TO HER NOSE, RIGHT KNEE, AND RIGHT SHOULDER. THE CONTACT'S SON WAS TREATED FOR MULTIPLE SCARS TO THE LEFT SIDE OF HIS BODY, HE ALSO EXPERIENCED SORENESS AS A RESULT OF THE ACCIDENT. THE CONTACT'S OTHER CHILD DID NOT SUSTAIN ANY INJURIES; THE OTHER DRIVER WAS NOT INJURED IN THE ACCIDENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED INITIALLY TO AN INDEPENDENT TOW YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT'S INSURANCE THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR INSPECTION; THE VEHICLE WAS THEN DETERMINED TO BE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA ID
11343948
Incident
Jul 30, 2020
Mileage
100,000 mi
Engine
Filed Jul 12, 2020
I WAS DRIVING ON A HIGHWAY AT 55MPH AND STARTED TO BRAKE TO MAKE A RIGHT HAND TURN AND THE ENGINE DIED. THIS HAPPENED TWICE IN TWO DAYS. THE CHECK ENGINE LIGHT ALONG WITH THE SLIP AND VDC LIGHT CAME ON. THIS TURNS OUT TO BE A COMMON PROBLEM WITH NISSAN AND THEY RECALLED SOME CARS FOR IT. IT'S EITHER THE CAMSHAFT OR CRANKSHAFT POSITION SENSOR. THIS IS A VERY SERIOUS SITUATION. IM JUST GLAD I WASN'T DRIVING ON THE INTERSTATE WHEN THIS HAPPENED. SHOULD BE A FIX OR RECALL ON ALL CARS AFFECTED BY THIS.
NHTSA ID
11338844
Incident
Jul 10, 2020
Mileage
129,000 mi
Body & structure
Filed Jan 6, 2020
TL* THE CONTACT OWNS A 2007 INFINITI FX35. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT'S WIFE NOTICED THAT THE DASHBOARD WAS SUNKEN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
NHTSA ID
11297371
Incident
Jan 1, 2014
Mileage
130,000 mi
Body & structure
Filed Jan 29, 2019
TL* THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT STATED THAT THERE WERE BUBBLES IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO JIM LUPIENT INFINITI (763-546-5577, LOCATED AT 7200 WAYZATA BLVD, GOLDEN VALLEY, MN 55426) WHERE THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN.
NHTSA ID
11172749
Incident
May 10, 2013
Mileage
70,000 mi
Visibility
Filed Nov 28, 2018
MELTING DASH-CAUSING EXTREME GLARE. HAD BUBBLED DASH REPLACED 2011. NOW IT'S MELTING WHEN WARM, AFTER 7 YEARS. INFINITI DENIES THAT THERE IS ANY OTHER ISSUES. SIMPLY, NOT TRUE.
NHTSA ID
11154410
Incident
Oct 31, 2018
Mileage
22,100 mi
EngineFuel systemPowertrain (other)
Filed Aug 29, 2018
VEHICLE WAS DRIVING AT 55-60MPH, IMMEDIATELY LOST ALL POWER AND ROUGH ENGINE SHAKE ON THE HIGHWAY. MANAGED TO PULL OFF TO THE SIDE. OPENED THE HOOD TO FIND THE CATALYTIC CONVERTERS BOTH SMOKING AND GLOWING RED FROM EXCESS FUEL BEING DUMPED INTO THEM DUE TO A VERY COMMON AND WELL KNOWN BAD GROUNDING ISSUE. WORRIED THEY WOULD CAUSE A FIRE I EVACUATED MY FAMILY AND CALL A TOW TRUCK. AFTER HAVING THE CAR EXAMINED THE FX35 HAS DESTROYED ALL 6 IGNITION COILS WHICH WAS CAUSING GAS TO BE DUMPED INTO THE CATALYTIC CONVERTERS. IT ALSO DESTROYED BOTH CATALYTIC CONVERTERS AND POSSIBLY THE COMPUTER, THE CAR IS STILL BEING LOOKED AT. HAD WE NOT STOPPED I FEAR THE CAR WOULD HAVE STARTED A FIRE FROM THE EXCESS FUEL AND BURNING/MELTING OF THE CATALYTIC CONVERTERS. NOT TO MENTION IS WAS VERY DANGEROUS TO HAVE THE CAR LOSE ALL POWER ON THE HIGHWAY. THIS IS A VERY COMMONLY KNOWN PROBLEM AND VERY UNACCEPTABLE TO HAVE AN ISSUE KNOWN LIKE THIS NOT BE FIXED BY A SIMPLE GROUNDING WIRE ISSUE.
NHTSA ID
11123333
Incident
Aug 1, 2018
Mileage
65,700 mi
Powertrain (other)
Filed Oct 27, 2017
TRANSMISSION GOES OUT IT WAS REPAIRED AND ONE YEAR LATER THE TRANSMISSION WENT OUT AGAIN
NHTSA ID
11040596
Incident
Dec 22, 2016
Filed Aug 8, 2017
DASHBOARD IS MELTING. CONCERNED ABOUT DANGEROUS CHEMICALS. THE DASHBOARD IS A KNOWN PROBLEM TO INFINITI AND WARRANTY WAS EXTENDED WITHOUT OUR KNOWLEDGE OR NOTIFICATION BUT HAS EXPIRED. I THINK A FORMAL RECALL IS WARRANTED FOR SAFETY FROM FUMES OF MELTED PLASTIC
NHTSA ID
11013636
Incident
May 1, 2017
Mileage
95,000 mi
Body & structure
Filed Jul 5, 2017
THE DASHBOARD HAS BUBBLES ALL OVER IT AND GETS WORST WHEN IT IS HOT OUT. THE BUBBLES ARE SPREADING ALL OVER THE DASHBOARD AND THE SUN SEEMS TO REFLECT OFF OF IT AND SOMETIMES IT IS HARD TO SEE WHILE DRIVING.
NHTSA ID
11003161
Incident
May 1, 2017
Airbags
Filed Jun 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE INFINITI BEACHWOOD DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10995349
Incident
Sep 1, 2016
Filed May 13, 2017
BUBBLING DASHBOARD
NHTSA ID
10985478
Incident
May 1, 2016
Airbags
Filed May 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10984246
Incident
May 23, 2016
Airbags
Filed Oct 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10919201
Incident
May 23, 2016
Airbags
Filed Oct 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10917630
Incident
May 23, 2016
Engine
Filed Oct 3, 2015
CHANGED 1 ENGINE COIL AND ALL 6 PLUGS, RAN GOOD FOR 2 DAYS. THEN STARTED RUNNING ROUGH, HESITATES AND CUTS OFF. THEN CHANGED ALL 6 COILS, RAN GOOD 2 DAYS THEN STARTED WITH THE SAME PROBLEMS. INTERNET RESEARCH SAYS POSSIBLE ECM, IPDM OR ECU RELAY CAUSING THE COILS TO OVER HEAT AND BURN UP. NO RECALLS ON 2007 FX35 BUT OTHER MODELS HAVE EXACT SAME PROBLEMS. INFINITI SHOULD STEP UP AND RECALL THE 2007 FX35 MODEL AS WELL.
NHTSA ID
10779512
Incident
Sep 30, 2015
Driver assistanceOther / unspecified
Filed Aug 5, 2015
THE "VDC OFF" "SLIP" ERROR LIGHT COMES ON AS SOON AS STEERING COLUMN IS MOVED, THUS TRACTION CONTROL IS SHUT OFF FOR USE IN SLIPPERY CONDITIONS. THE VEHICLE GET SQUIRRELLY ON WET PAVEMENT. IF I RAISE THE STEERING COLUMN ALL THE WAY UP AND IN, IT IS OK. ONCE YOU TRY TO ADJUST THE STEERING COLUMN THE ERROR LIGHT COMES ON. WE DROVE THE VEHICLE FOR THE NEXT 5,000 MILES (9 MONTHS) WITHOUT ADJUSTING THE WHEEL, IE. TURNED OFF MEMORY SELF-ADJUSTING FEATURE. IT IS OBVIOUS THAT THERE IS A LOOSE OR BROKEN WIRE IN THE STEERING COLUMN FROM ALL THE AUTOMATIC MOVING UP AND OUT OF THE WAY WHEN CAR IS SHUT OFF AND BACK ON AGAIN. THEN ABOUT THE SAME TIME, THE SEAT QUIT RETRACTING EVERY TIME. IT STILL DOES AUTOMATICALLY RETRACT AND MOVES FORWARD FROM TIME TO TIME, BUT NOT OFTEN ANYMORE. NOW 5,000 MILES LATER, AFTER TRYING TO ADJUST WHEEL, THE "VDC OFF, SLIP" LIGHT STAY ON ALWAYS. IT WON'T GO OUT NO MATTER WHAT POSITION THE STEERING COLUMN IS IN. ALSO, THE SUPPLEMENTAL RESTRAINT LIGHT IS NOW ALWAYS FLASHING. THIS MEANS THAT IN AN ACCIDENT THE AIR BAGS OR SEAT BELT TENSIONERS WILL NOT WORK.
NHTSA ID
10746496
Incident
Oct 1, 2014
Mileage
49,000 mi
Powertrain (other)
Filed Mar 16, 2015
THE CAR WILL NOT STAY IN GEAR DURING REVERSE. IT SEEMS LIKE IT WILL POP OUT OF GEAR AND ENGINE JUST KEEP REVVING. HAVE TO PUT IN DRIVE AND PUT BACK INTO REVERSE CONTINUOUSLY TO GET REVERSE. THIS CAR IS NOT SAFE TO DRIVE AND CAN PRODUCE A CAR ACCIDENT. *TR
NHTSA ID
10694582
Incident
Mar 2, 2015
Mileage
123,555 mi
Body & structure
Filed Jan 13, 2015
TL* THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS DETERIORATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ID
10672155
Incident
Mar 31, 2011
Mileage
50,000 mi
Airbags
Filed Jun 27, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2007 INFINITY FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH IN INCLEMENT WEATHER, THE VEHICLE LOST CONTROL AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED TO A HOSPITAL WHERE INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 80,000.
NHTSA ID
10606421
Incident
Jun 18, 2014
Mileage
80,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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