RoadVitals

2009 INFINITI FX35 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Mar 10, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 INFINITI FX35, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure315.8%
  • Airbags210.5%
  • Electrical210.5%
  • Steering210.5%
  • Visibility210.5%
  • Fuel system15.3%
  • Interior & seats15.3%
  • Other / unspecified15.3%
  • Powertrain (other)15.3%
  • Tires & wheels15.3%
  • Driver assistance15.3%
  • Suspension15.3%
  • Engine15.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

IN NOVEMBER OF 2019, WHILE DRIVING MY SON TO SCHOOL. THE PASSENGER DOOR LOCKS WOULDN'T ALLOW THE DOOR TO OPEN. HE HAD TO CLIMB OVER MY SEAT IN ORDER TO EXIT THE VEHICLE. THE DOOR HAS NOT OPENED SINCE. I'VE CALLED SEVERAL INFINITI DEALERS SINCE LAST NOV AND THEY ALL HAVE REFERRED ME TO A BODY SHOP TO FIX THE PROBLEM. ALL 3 BODY SHOPS I'VE CONTACTED HAD NO IDEA HOW TO FIX THE PROBLEM OR HOW TO GET THE DOOR OPEN WITHOUT DOING MAJOR DAMAGE TO THE VEHICLE. I HA E FILED A COMPLAINT WITH INFINITI CUSTOMER RELATIONS, THEY TOLD ME THAT SINCE THE CAR IS OUT OF WARRANTY THEY WILL NOT HELP W ANY REPAIR COST. I HAVE ALSO SPOKEN WITH A DESIGN ENGINEER FROM NISSAN ABOUT THIS ISSUE. HE CONFIRMED THAT THIS IS A MAJOR SAFETY HAZARD THAT NEEDS ADDRESSED IMMEDIATELY. UPON RESEARCH IN THE INFINITI FORUMS AND OTHER WEBSITES I NOTICE THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. SEVERAL PEOPLE HAVE EXPERIENCED THE SAME ISSUE. TODAY I WAS FINALLY ABLE TO CONTACT A HEAD TECH AT LOUISVILLE INFINITI. HE SAID THE ONLY WAY TO OPEN THIS DOOR IS TO TAKE A LET BAR AND DESTROY THE INSIDE OF THE DOOR IN ORDER TO BREAK THE LATCH. THIS WILL BREAK THE WINDOW AS POSSIBLY DAMAGE THE INTERNAL FRAME STRUCTURE. THERE IS ALSO NO GUARANTEE OF THE FIX NOR COULD HE ESTIMATE THE COST OF GETTING THE DOOR TO EVEN OPEN. *TR

NHTSA ID 11327417 · filed Jun 5, 2020

TL* THE CONTACT OWNS A 2009 INFINITI FX35. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. INFINITI OF NAPERVILLE (1550 WEST OGDEN AVENUE, NAPERVILLE, IL 60540, (630) 241-3000) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE DOOR LOCK ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID 11174300 · filed Feb 4, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

The contact owns a 2009 Infiniti FX35. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 178,843.

NHTSA ID 11511132 · filed Mar 10, 2023

The air bag light started blinking. I took to Nissan thr6 ran diagnostic on it $152 and said the passenger sensor was bad. It would cost $8000 to replace it because the whole seat would need replaced.

NHTSA ID 11433669 · filed Sep 20, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

2009 FX35 INFINITI MORE THAN 80% OF THE TIME I EXPERIENCE ELECTRICAL SHOCKS AFTER EXITING MY CAR TOUCHING THE DOOR TO CLOSE IT. I CONTACTED AN INFINITI TO INVESTIGATE AND WAS TOLD THEY FOUND GROUNDS O.K. AND SUGGESTED BEFORE EXITING THE CAR I SHOULD TOUCH THE INSIDE OF THE DOOR FRAME TO DISCHARGE ANY ELECTRICAL CURRENT ESPECIALLY IF I WERE TO GAS UP THE CAR. I CONTACTED INFINITY USA TO SEE IF THEY HAD A SOLUTION TO THIS PROBLEM AND AFTER CHECKING WITH THERE TECHNICAL STAFF THEY SAID THERE WAS NOTHING THEY COULD DO EXCEPT RECOMMEND I GO TO ANOTHER INFINITI DEALER AND HAVE THEM INVESTIGATE THE PROBLEM. THE BOTTOM LINE IS NOTHING WAS FOUND AND THERE WAS NOTHING FURTHER THE COULD DO.I DON'T LIKE BEING SHOCKED TOUCHING THE EXTERIOR OF MY CAR BUT EVEN A GREATER CONCERN IS THE POTENTIAL FOR A FIRE OR WORSE YET EXPLOSION GASING UP. JUST TO EXPAND A BIT ON THE SHOES I WEAR AT THE TIME OF THESE SHOCKS IT DOESN'T SEEM TO MATTER IF THE SOULS ARE LEATHER OR RUBBER, EITHER WAY IT HAPPENS. PLEASE ADVISE ME. *TR

NHTSA ID 10332166 · filed May 25, 2010

MY CAR STARTED RATHER VIOLENTLY LURCHING WHEN I ACCELERATED. THIS WAS FOLLOWED BY AN APPARENT ELECTRONICS FAILURE IN THE CAR. THE SPEEDOMETER STOPPED WORKING. TURN SIGNALS STOPPED WORKING. BRAKE LIGHT CAME ON BY ITSELF. AIR CONDITIONING WENT OFF. VARIOUS ICON LIGHTS THAT I DID NOT RECOGNIZE CAME ON. WHEN I STOPPED THE CAR IT WOULD NOT TURN OFF. AFTER A WHILE THE AC CAME BACK ON AND I WAS ABLE TO TURN OFF THE CAR. WHEN I CAME BACK TO THE CAR TO DRIVE AGAIN LATER, AFTER A SHORT PERIOD OF TIME THE INCIDENT STARTED AGAIN. I CALLED THE DEALER IN SAN ANTONIO, GUNN INFINITI, AND THEY COULD NOT HELP ME ON THE PHONE. I CALLED THEIR ROAD NUMBER AND THEY ARRANGED TO HAVE THE CAR TOWED TO SAN ANTONIO. THEY HAVE HAD THE CAR FOR OVER A WEEK AND HAVE NOT FIGURED OUT WHAT HAS CAUSED AN APPARENT DEFECT IN THE CAR'S COMPUTER AFFECTING THE ELECTRONIC SYSTER. AT NO TIME DID I FEEL THAT I WAS IN DANGER WHILE DRIVING, ALTHOUGH WITHOUT A FUNCTIONING TURN SIGNAL AND SPEEDOMETER I COULD NOT HAVE DRIVEN FOR LONG. AS OF MONDAY, MARCH 8 THEY STILL HAVE THE CAR AND HAVE NOT BEEN ABLE TO DETERMINE THE CAUSE OF THE FAILURE AND HAVE NOT GIVEN ME AN ESTIMATED TIME WHEN THEY THINK THEY WILL HAVE THE CAR BACK TO ME. *TR

NHTSA ID 10317629 · filed Mar 8, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

REPLACE STEERING SHAFT ON THE EX35,FX35, SUV'S BUILT FROM OCT 31, 2007 TO APRIL 16, 2008. EXTRA PLAY IN THE STEERING MAY INCREASE THE RISK OF A CRASH. WWW.EDMUNDS.COM

NHTSA ID 10945434 · filed Jan 16, 2017

TL* THE CONTACT OWNS A 2009 INFINTI FX35. WHILE TURNING THE VEHICLE, IT VIBRATED AND THE STEERING MADE AN ABNORMAL CLICKING NOISE. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

NHTSA ID 10730290 · filed Jun 25, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

HI. MY CAR HAS A STICKY SMELLY DASHBOARD. I CONTACTED INFINITI BUT I WAS TOLD THAT MY CAR IS NOT UNDER WARRANTY. IT SMELLS LIKE BURNT RUBBER AND IT HARD TO SEE THREW THE WINDSHIELD. HOW CAN I GET THIS FIXED?

NHTSA ID 11240834 · filed Jul 31, 2019

MY INFINITI FX 35 WAS PARKED ON A SUMMER DAY AND I TOOK THE SUN SHADES OUT OF THE WINDOW (THE ONES THAT KEEP THE CAR COOL) AND THE REAR VIEW MIRROR FORKED OFF AND CRACKED THE WINDOW AND TINY SHARDS OF GLASS WENT EVERYWHERE. *TR

NHTSA ID 10472385 · filed Aug 24, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 INFINITI FX35. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVELS SPORADICALLY. THE CONTACT WAS CONCERNED BECAUSE HE WAS ALWAYS UNSURE AS TO HOW MUCH GASOLINE WAS ACTUALLY IN THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 13,000.

NHTSA ID 10425631 · filed Sep 15, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 INFINITI FX35. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. INFINITI OF NAPERVILLE (1550 WEST OGDEN AVENUE, NAPERVILLE, IL 60540, (630) 241-3000) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE DOOR LOCK ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID 11174300 · filed Feb 4, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

REPLACE STEERING SHAFT ON THE EX35,FX35, SUV'S BUILT FROM OCT 31, 2007 TO APRIL 16, 2008. EXTRA PLAY IN THE STEERING MAY INCREASE THE RISK OF A CRASH. WWW.EDMUNDS.COM

NHTSA ID 10945434 · filed Jan 16, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

WHILE DRIVING ON THE HIGHWAY, THE GEARS STALL ON THE 2ND GEAR AND POWER CUTS OFF FROM THE ENGINE. THIS HAS OCCURRED 3 TIMES ON HIGHWAYS. TURNED OFF THE CAR AND RESTARTED WITH NO ENGINE RESPONSE. DID THIS 2 MORE TIMES AND ENGINE RESTORED POWER. ENGINE STALLING IS COMMON WITH DAILY DRIVING AND CUTS OFF WHEN IN 2ND GEAR. INFINITI DEALERSHIP HAS ATTEMPTED TO REFLASH THE TRANSMISSION BUT NOTHING HAS BEEN RESOLVED.

NHTSA ID 10789868 · filed Nov 12, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 INFINTI FX35. WHILE TURNING THE VEHICLE, IT VIBRATED AND THE STEERING MADE AN ABNORMAL CLICKING NOISE. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

NHTSA ID 10730290 · filed Jun 25, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 INFINITI FX35. THE CONTACT STATED THAT AS SHE DEPRESSED THE BRAKES, APPROACHING A TRAFFIC STOP, THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS. THE CONTACT HAD TO ABRUPTLY APPLY THE BRAKES AND DOWN SHIFT IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO FURTHER INSPECT THE VEHICLE. THE INVESTIGATOR WAS UNABLE TO LOCATE A FAILURE WITHIN THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.

NHTSA ID 10441077 · filed Dec 23, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

This Item is called the rear cross member that attach's the rear shocks, drive axle and brakes. The sway bar on the driver side has already dislodged from the vehicle therefore when you apply the brakes, the rear axle seems to be shifting because the sway bar is used to supply a stationary support to the rear drive shaft. I discovered this when braking I noticed that the vehicle dived to the right as if the rear axle had shifted. This vehicle is not safe to drive now.

NHTSA ID 11423486 · filed Jul 5, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

THIS VEHICLE RANDOMLY AND SUDDENLY HAS ENGINE FAILURE. THIS ALONE SHOULD REALLY NOT BE MUCH OF AN ISSUE EXCEPT THIS ADVANCED TECHNOLOGY VEHICLE LOOSES STEERING AND BRAKES AS SOON AS THE ENGINE QUITS. I HAVE HAD 3 NEAR MISSES WITH ACCIDENTS AS A RESULT. THE DEALERSHIP IS NOT ABLE TO FIND THE PROBLEM EVEN THOUGH THERE IS A SERVICE BULLETIN OUT ABOUT THIS PROBLEM. THERE ARE NO COMPUTER CODES LEFT BEHIND TO DETECT WHY THE STALLS ARE OCCURRING. THE ONLY THING THAT HAS SAVED ME IS THAT THE VEHICLE CAN BE STARTED AGAIN IN NEUTRAL WHICH RESTORES STEERING AND BREAKING POWER. IT IS A SCARY AND UNSAFE VEHICLE AT THIS TIME AND NO BODY SEEMS TO BE ABLE TO FIND A CURE. *TR

NHTSA ID 10615203 · filed Jul 22, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .