2009 INFINITI FX35

In a January 28, 2015 letter to NHTSA, Nissan identified a safety defect in the steering column assemblies used in certain model year (MY) 2008 and 2009 Infiniti EX35, Infiniti FX35/45 and Nissan GT-R vehicles equipped with power tilt/telescope steering columns supplied by Fuji Kiko Co., Ltd (NHTSA Recall No. 15V-054, Nissan R1501/R1502).The recall covers a total of 16,973 vehicles, including 15,647 MY 2008 Infiniti EX35 vehicles manufactured from June 29, 2007 (SOP) to April 25, 2008; 1,100 MY 2009 Infiniti FX35/45 vehicles manufactured from October 31, 2007 (SOP) to April 16, 2008; and 226 MY 2009 Nissan GT-R vehicles manufactured from March 14, 2007 (SOP) to April 25, 2008.The affected vehicles may have been manufactured with a steering column outer tube that is out of specification (out of round), which may result in stress at the upper bearing.According to Nissan, in rare instances, the condition caused the bearing retainer to fracture creating excessive play in the steering wheel.In this condition, if excessive axial force is applied to the steering wheel, the column may separate and cause a loss of steering control.Nissan's remedy instructs dealers to replace the steering shaft on the Infiniti EX35 and FX35/45 vehicles and to replace the entire steering column assembly on the Nissan GT-R vehicles.ODI's analysis of complaint and warranty data related to the alleged defect in the subject vehicles identified a total of 5 incidents in which steering column separation appears to have occurred, including one alleging that a crash resulted.Sixteen (16) additional incidents of loose steering were identified in Nissan complaints (1) and warranty claims (15).The 5 separation incidents identified by ODI involved vehicles built from November 7, 2007 to February 5, 2008, including 3 vehicles built from February 2 to February 5, 2008.The 16 incidents of loose steering involved vehicles built from January 19, 2008 to April 3, 2008, including 9 vehicles built from February 1 to February 11, 2008.None of the incidents involved the approximately 1,800 MY 2008 EX35 vehicles that are not included in the recall, which either were not equipped with the Fuji Kiko power adjustable steering columns (the manual adjustable steering columns were made by a different supplier) or were built after April 25, 2008.This investigation is closed based on Nissan's safety recall.The VOQs associated with this investigation are: 10350255 and 10605536.

The contact owns a 2009 Infiniti FX35. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 178,843.

NHTSA ID

11511132

Incident

Mar 8, 2023

Mileage

178,843 mi

The air bag light started blinking. I took to Nissan thr6 ran diagnostic on it $152 and said the passenger sensor was bad. It would cost $8000 to replace it because the whole seat would need replaced.

NHTSA ID

11433669

Incident

Sep 12, 2021

THE CAR STALLS. THE POWER STEERING NO LONGER WORKS WHEN THE CAR STALLS. I HAVE BEEN IN TRAFFIC, MULTIPLE TIMES, WHEN THE CAR STALLED. IT CREATES AN UNSAFE SITUATION BECAUSE THE TRAFFIC BEHIND ME HAS TO APPLY THE BRAKES OR SWERVE AROUND ME. LONG AGO TOOK THE CAR TO INFINITI AND THEY DID A $300+ 3 POINT FUEL INJECTION CLEAN, ETC. THEY COULD NOT DUPLICATE THE PROBLEM AND THERE WAS NO CODE, SO THEY SAID THEY COULDN'T HELP BUT THE 3 POINT SERVICE MIGHT RESOLVE THE PROBLEM. THEY ALSO TOLD ME I NEEDED SOME UPDATES, 3 I THING AT $165 EACH!? WHEN I ASKED IF THAT WOULD RESOLVE THE PROBLEM, THEY COULDN'T SAY. I SEE THIS ISSUE ON INFINITI FORUMS BUT NO RECALL. THIS PROBLEM DOES NOT PRODUCE A CODE AND NO WARNING SIGNS/LIGHTS. I REALLY LIKE THE CAR BUT THESE ISSUES DON'T MAKE IT FUN OR SAFE TO DRIVE. I'M HOPEFUL TO GET THIS PROBLEM RESOLVED. THANK YOU.

NHTSA ID

11424081

Incident

Jan 1, 2021

This Item is called the rear cross member that attach's the rear shocks, drive axle and brakes. The sway bar on the driver side has already dislodged from the vehicle therefore when you apply the brakes, the rear axle seems to be shifting because the sway bar is used to supply a stationary support to the rear drive shaft. I discovered this when braking I noticed that the vehicle dived to the right as if the rear axle had shifted. This vehicle is not safe to drive now.

NHTSA ID

11423486

Incident

Jul 1, 2021

IN NOVEMBER OF 2019, WHILE DRIVING MY SON TO SCHOOL. THE PASSENGER DOOR LOCKS WOULDN'T ALLOW THE DOOR TO OPEN. HE HAD TO CLIMB OVER MY SEAT IN ORDER TO EXIT THE VEHICLE. THE DOOR HAS NOT OPENED SINCE. I'VE CALLED SEVERAL INFINITI DEALERS SINCE LAST NOV AND THEY ALL HAVE REFERRED ME TO A BODY SHOP TO FIX THE PROBLEM. ALL 3 BODY SHOPS I'VE CONTACTED HAD NO IDEA HOW TO FIX THE PROBLEM OR HOW TO GET THE DOOR OPEN WITHOUT DOING MAJOR DAMAGE TO THE VEHICLE. I HA E FILED A COMPLAINT WITH INFINITI CUSTOMER RELATIONS, THEY TOLD ME THAT SINCE THE CAR IS OUT OF WARRANTY THEY WILL NOT HELP W ANY REPAIR COST. I HAVE ALSO SPOKEN WITH A DESIGN ENGINEER FROM NISSAN ABOUT THIS ISSUE. HE CONFIRMED THAT THIS IS A MAJOR SAFETY HAZARD THAT NEEDS ADDRESSED IMMEDIATELY. UPON RESEARCH IN THE INFINITI FORUMS AND OTHER WEBSITES I NOTICE THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. SEVERAL PEOPLE HAVE EXPERIENCED THE SAME ISSUE. TODAY I WAS FINALLY ABLE TO CONTACT A HEAD TECH AT LOUISVILLE INFINITI. HE SAID THE ONLY WAY TO OPEN THIS DOOR IS TO TAKE A LET BAR AND DESTROY THE INSIDE OF THE DOOR IN ORDER TO BREAK THE LATCH. THIS WILL BREAK THE WINDOW AS POSSIBLY DAMAGE THE INTERNAL FRAME STRUCTURE. THERE IS ALSO NO GUARANTEE OF THE FIX NOR COULD HE ESTIMATE THE COST OF GETTING THE DOOR TO EVEN OPEN. *TR

NHTSA ID

11327417

Incident

Nov 15, 2019

Mileage

160,000 mi

CRACKING DASHBOARD IN MULTIPLE AREAS: AROUND ENTERTAINMENT CENTER, AROUND EACH AIR VENT, WHERE KNEE TOUCHES DASH (NEAR STEERING WHEEL). AND NOW I'M FEELING THE DRIVER'S SIDE ARM REST BEGIN TO CRUMBLE. I BELIEVE THERE IS AN INFERIOR PRODUCT BEHIND THE FANCY DASH MATERIAL AND IT IS NOW CRUMBLING. VEHICLE IS PARKED AT HOME IN GARAGE OR IN SHADE.

NHTSA ID

11254580

Incident

Mar 3, 2017

Mileage

51,500 mi

HI. MY CAR HAS A STICKY SMELLY DASHBOARD. I CONTACTED INFINITI BUT I WAS TOLD THAT MY CAR IS NOT UNDER WARRANTY. IT SMELLS LIKE BURNT RUBBER AND IT HARD TO SEE THREW THE WINDSHIELD. HOW CAN I GET THIS FIXED?

NHTSA ID

11240834

Incident

May 1, 2019

TL* THE CONTACT OWNS A 2009 INFINITI FX35. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. INFINITI OF NAPERVILLE (1550 WEST OGDEN AVENUE, NAPERVILLE, IL 60540, (630) 241-3000) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE DOOR LOCK ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID

11174300

Incident

Jan 22, 2019

Mileage

140,000 mi

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.