RoadVitals

2004 INFINITI FX45 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Jun 22, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 29, 2004

What this page shows

Our database holds 20 NHTSA owner-reported complaints for the 2004 INFINITI FX45. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–20 of 20

ElectricalFuel system
Filed Jun 22, 2022

The fuel gauge doesn’t accurately show the correct amount of fuel that’s in the suv. This is a safety issue when driving and not knowing how much fuel you have.

NHTSA ID
11470360
Incident
Jun 1, 2020
Electrical
Filed Jun 6, 2020

3 OF MY VEHICLES DOORS DO NOT UNLOCK OR LOCK USING THE KEY FOB OR THE UNLOCK/LOCK BUTTON ON THE DOOR. THIS CAN BE DANGEROUS IF YOU NEED TO LOCK OR UNLOCK THE DOORS IN A HURRY. IT IS A KNOWN ISSUE IN MANY INFINITI FX35/45 OF THIS GENERATION. *TR

NHTSA ID
11327500
Incident
Jun 1, 2020
Mileage
91,000 mi
Airbags
Filed Apr 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) IN JULY OF 2016. THE VEHICLE WAS TAKEN TO INFINITI OF APEX (1900 LAURA DUNCAN RD, APEX, NC 27523) AND THE RECALL REPAIR WAS PERFORMED IN MARCH OF 2019; HOWEVER, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT INFORMED THE DEALER BY PHONE AND THEY WANTED TO CHARGE FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA ID
11193069
Incident
Mar 29, 2019
Mileage
118,000 mi
Seat belts
Filed Nov 14, 2017

RIGHT SIDE BACK PASSENGER SEAT BELT DOES WORK. CANNOT USE.

NHTSA ID
11046068
Incident
Nov 1, 2017
Mileage
125,000 mi
Body & structure
Filed Jul 31, 2017

TL* THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT STATED THAT THE DASHBOARD WAS BEGINNING TO FORM BUBBLES THE SIZE OF DOOR KNOBS. THE FAILURE PRODUCED A GLARE FROM THE BUBBLES, WHICH MADE IT DIFFICULT TO SEE OUT OF THE FRONT WINDSHIELD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE FAILURE; HOWEVER, THE WARRANTY WAS EXTENDED AN ADDITIONAL FOUR YEARS AROUND 2006. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE VEHICLE NOT BEING BROUGHT IN AROUND THE TIME OF THE WARRANTY EXTENSION, THEY WERE NO LONGER OBLIGATED TO PROVIDE THE REPAIR FREE OF CHARGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID
11011780
Incident
Jan 1, 2015
Mileage
110,000 mi
Airbags
Filed Jan 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10945632
Incident
Jun 1, 2016
Airbags
Filed Dec 9, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10934153
Incident
Jul 11, 2016
Airbags
Filed Oct 21, 2016

TL* THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10917844
Incident
Oct 21, 2016
Airbags
Filed Oct 6, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10914245
Incident
Oct 6, 2016
Engine
Filed May 10, 2015

I BOUGHT THE VEHICLE FROM ORANGE AUTO SALES VERY POOR CUSTOMER SERVICE FROM THE DAY I BROUGHT THE CAR ITS BEEN A PROBLEM THEY WERE SAYING THEY WERE GOING TO FIX IT TO MY SATISFACTION AS A CUSTOMER SO I PURCHASE THE CAR NOT ONLY THAT THEY HAVE TAX FRAUD GOING ON I ASK ORANGE AUTO SALES TO FIX THE REASON WHY ENGINE LIGHT ON THE DVD PLAYER TURNING SIGNALS AND NAVIGATION SYSTEM AS OF TODAY THE ONLY ITEMS THAT HAVE BEEN FIXED WHERE THE TURNING SIGNALS A THE NAVIGATION SYSTEM HALF WAY COMPLETED THEY NEVER PROPERLY INSTALLED THE NAVIGATION SYSTEM SCREWS WHERE MISSING JUST WASNT BOLTED DOWN LIKE IT WERE SUPPOSED TO BE I PAYED THE MAN $7300 ONE PAYMENT OF $7000 CASH AND ALSO ANOTHER PAYMENT OF $300 CASH WHICH WAS SUPPOSED TO BE MADE WHEN CAR WAS COMPLETELY READY FOR CUSTOMER OR THE SATISFACTION WE AGREED UPON I MENTIONED FRAUD BECAUSE ORANGE AUTO SALES DOCUMENTED THAT I ONLY GAVE THE $4100 FOR FIRST PAYMENT AND $300 FOR SECOND PAYMENT I HAVE COPIES OF THE INFORMATION SHOWING THE ACCOUNT OF FRAUD NOT ONLY FRAUD BUT FALSE ADVERTISING ABOUT THE CAR SAYING LIKE SAYING HE ALREADY HAD FIXED SOME BUT NEVER HAVE ALL I ASK WAS FOR GOOD CUSTOMER SERVICE THE OWNER WHICH IS NAME ALEX PUSH/SHOVE ME WILL ARGUING NOT ONCE DID I ATTEMPT TO USE PHYSICAL FORCE EVERY TIME I CALL TO SEE WHATS GOING ON WITH THE VEHICLE NO ANSWER THEY RESPONDED TO ME WITH A TEXT THEN ONE OF HIS WORKERS LOCKED ME INSIDE THE GATE AS IF I COMMITTED A CRIME HOLDING ME AGAINST WILL WHILE TRYING TO LOCK GATE KNOWING MY CAR IS PARK BY THE GATE THE MAN STRATCHES MY CAR I HAVE HIM ON CAMERA NOT ONLY THAT THEY HAVE THE 2004 INFINITE TOWED FROM THERE SHOP LEAVING ME WITH TOWING COSTS OF $247.80 THE OWNER SAID HE WOULD ONLY REFUND $4300 OF $7300 ORANGE AUTO SALES IS THE WORST DEALERSHIP WITH A CERTIFIED LICENSE TO SALE VEHICLE'S IN HOUSTON, TX VERY UNPROFESSIONAL ACTS.

NHTSA ID
10715519
Incident
May 9, 2015
Engine
Filed May 10, 2015

I BOUGHT THE VEHICLE FROM ORANGE AUTO SALES VERY POOR CUSTOMER SERVICE FROM THE DAY I BROUGHT THE CAR ITS BEEN A PROBLEM THEY WERE SAYING THEY WERE GOING TO FIX IT TO MY SATISFACTION AS A CUSTOMER SO I PURCHASE THE CAR NOT ONLY THAT THEY HAVE TAX FRAUD GOING ON I ASK ORANGE AUTO SALES TO FIX THE REASON WHY ENGINE LIGHT ON THE DVD PLAYER TURNING SIGNALS AND NAVIGATION SYSTEM AS OF TODAY THE ONLY ITEMS THAT HAVE BEEN FIXED WHERE THE TURNING SIGNALS A THE NAVIGATION SYSTEM HALF WAY COMPLETED THEY NEVER PROPERLY INSTALLED THE NAVIGATION SYSTEM SCREWS WHERE MISSING JUST WASNT BOLTED DOWN LIKE IT WERE SUPPOSED TO BE I PAYED THE MAN $7300 ONE PAYMENT OF $7000 CASH AND ALSO ANOTHER PAYMENT OF $300 CASH WHICH WAS SUPPOSED TO BE MADE WHEN CAR WAS COMPLETELY READY FOR CUSTOMER OR THE SATISFACTION WE AGREED UPON I MENTIONED FRAUD BECAUSE ORANGE AUTO SALES DOCUMENTED THAT I ONLY GAVE THE $4100 FOR FIRST PAYMENT AND $300 FOR SECOND PAYMENT I HAVE COPIES OF THE INFORMATION SHOWING THE ACCOUNT OF FRAUD NOT ONLY FRAUD BUT FALSE ADVERTISING ABOUT THE CAR SAYING LIKE SAYING HE ALREADY HAD FIXED SOME BUT NEVER HAVE ALL I ASK WAS FOR GOOD CUSTOMER SERVICE THE OWNER WHICH IS NAME ALEX PUSH/SHOVE ME WILL ARGUING NOT ONCE DID I ATTEMPT TO USE PHYSICAL FORCE EVERY TIME I CALL TO SEE WHATS GOING ON WITH THE VEHICLE NO ANSWER THEY RESPONDED TO ME WITH A TEXT THEN ONE OF HIS WORKERS LOCKED ME INSIDE THE GATE AS IF I COMMITTED A CRIME HOLDING ME AGAINST WILL WHILE TRYING TO LOCK GATE KNOWING MY CAR IS PARK BY THE GATE THE MAN STRATCHES MY CAR I HAVE HIM ON CAMERA NOT ONLY THAT THEY HAVE THE 2004 INFINITE TOWED FROM THERE SHOP LEAVING ME WITH TOWING COSTS OF $247.80 THE OWNER SAID HE WOULD ONLY REFUND $4300 OF $7300 ORANGE AUTO SALES IS THE WORST DEALERSHIP WITH A CERTIFIED LICENSE TO SALE VEHICLE'S IN HOUSTON, TX VERY UNPROFESSIONAL ACTS.

NHTSA ID
10715504
Incident
May 9, 2015
ElectricalInterior & seats
Filed Sep 5, 2013

DRIVER SIDE SEAT TRACK LOOSE AND MOVES WHEN BRAKING OR ACCELERATING. VERY UNSTABLE AND HAS A HARD CLICK. BACK DOOR CANNOT BE LOCKED VIA THE BUTTONS AND MUST BE LOCKED THEN UNLOCKED MANUALLY. *JB

NHTSA ID
10541971
Incident
Dec 4, 2012
Mileage
125,000 mi
ElectricalInterior & seats
Filed Aug 15, 2012

THE DOOR LOCK ON THE PASSENGER FRONT DOOR NO LONGER WORKS VIA THE POWER DOOR LOCK SWITCH OR KEY FOB. IT MUST LOCKED/UNLOCKED MANUALLY. THE MECHANIC REPORTED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. *TR

NHTSA ID
10470772
Incident
Aug 1, 2012
Mileage
102,000 mi
ElectricalInterior & seats
Filed Aug 15, 2012

THE DRIVERS SIDE SEAT WILL NO LONGER MOVE BACK/FORWARD. THE RIGHT SIDE OF THE SEAT REMAINS STATIONARY AND THE LEFT SIDE MOVES MAKING THE SEAT SWIVEL. THE MECHANIC CHECKED IT OUT AND DETERMINED THAT THE GEAR WAS STRIPPED. *TR

NHTSA ID
10470771
Incident
Aug 1, 2012
Mileage
102,000 mi
Interior & seats
Filed Aug 15, 2012

THE LOCK ACTUATOR ON THE REAR HATCH BROKE AND I WAS UNABLE TO CLOSE THE HATCH OR LOCK THE VEHICLE. AFTER DISSEMBLING THE ACTUATOR THERE WAS A SMALL PLASTIC PIN THAT BROKE THAT PREVENTED THE LATCH FROM ENGAGING. I THEN HAD TO PAY OVER $400.00 TO HAVE IT REPLACED FOR A PLASTIC PIECE THAT PROBABLY COST LESS THAN $1 TO MANUFACTURE. *TR

NHTSA ID
10470769
Incident
May 9, 2012
Mileage
96,000 mi
Interior & seats
Filed Aug 26, 2010

FRONT PASSENGER DOOR LOCK AND REAR DRIVER'S SIDE DOOR LOCK DO NOT CLOSE AND / OR OPEN WHEN EITHER DOOR LOCK SWITCH IN CAR IS PRESSED OR DOOR LOCK ON REMOTE IS PRESSED. AM TOLD IT CAN BE AN ACTUATOR. CALLED THE DEALER TO GET REPAIRED AND TOLD IT IS NOT A RECALL AND WANT TO CHARGE HUNDREDS OF DOLLARS, YET JUST FROM USING SEARCH ENGINE ONLINE THERE ARE HUNDREDS OF OTHER CUSTOMERS EXPERIENCING THE SAME ISSUES ON NISSAN MAXIMAS, ALTIMAS, MURANOS, INFINITY FX45, FX35, AMONGST MANY OTHER "NISSAN" VEHICLES. *TR

NHTSA ID
10352004
Incident
Aug 1, 2008
Mileage
50,000 mi
Interior & seats
Filed Jun 24, 2010

2004 INFINITI FX45 - DOOR POWER LOCK (ACTUATOR) NOT WORKING CORRECTLY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. IT IS POSSIBLY A SAFETY ISSUE. THE DOOR LOCK IS MOST "LAZY" AND THE PROBLEM WORSENS IN HOT WEATHER. QUICK SEARCH ONLINE REVEALS THAT THIS IS VASTLY COMMON PROBLEM IN INFINITI/NISSAN CARS. 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVER "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE LOCKS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR

NHTSA ID
10339919
Incident
Jan 1, 2009
Mileage
40,000 mi
Interior & seats
Filed Dec 21, 2009

NORMAL USE OF POWER DOOR LOCKS LATER THE FUNCTION BECOMES UNRELIABLE. CANNOT EFFECTIVELY LOCK OR UNLOCK DOORS. HAD ONE DOOR LOCK REPAIRED AND IMMEDIATELY AFTER THAT ANOTHER LOCK HAS MALFUNCTIONED. *TR

NHTSA ID
10296648
Incident
May 10, 2009
Mileage
35,000 mi
Brakes
Filed Oct 6, 2005

MULTIPLE BRAKE ISSUES, CAUSING A SAFETY ISSUE. *NM

NHTSA ID
10138964
Incident
Dec 23, 2004
Mileage
3,819 mi
Brakes
Filed Nov 29, 2004

THE BRIGHTNESS/INTENSITY OF THE LED BRAKE LIGHTS (AND TURN SIGNALS) ON NEW INFINITY L45 VEHICLES IS EXTREMELY HIGH AND IS NEARLY BLINDING WHEN FOLLOWING BEHIND IN ANOTHER VEHICLE. THEY MUST BE OUT OF SPECIFICATION RANGE.*AK

NHTSA ID
10100732
Incident
Nov 29, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .