2004 INFINITI FX45 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 INFINITI FX45, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Interior & seats729.2%
- Electrical520.8%
- Airbags520.8%
- Engine28.3%
- Brakes28.3%
- Fuel system14.2%
- Body & structure14.2%
- Seat belts14.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DRIVER SIDE SEAT TRACK LOOSE AND MOVES WHEN BRAKING OR ACCELERATING. VERY UNSTABLE AND HAS A HARD CLICK. BACK DOOR CANNOT BE LOCKED VIA THE BUTTONS AND MUST BE LOCKED THEN UNLOCKED MANUALLY. *JB
THE DOOR LOCK ON THE PASSENGER FRONT DOOR NO LONGER WORKS VIA THE POWER DOOR LOCK SWITCH OR KEY FOB. IT MUST LOCKED/UNLOCKED MANUALLY. THE MECHANIC REPORTED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The fuel gauge doesn’t accurately show the correct amount of fuel that’s in the suv. This is a safety issue when driving and not knowing how much fuel you have.
3 OF MY VEHICLES DOORS DO NOT UNLOCK OR LOCK USING THE KEY FOB OR THE UNLOCK/LOCK BUTTON ON THE DOOR. THIS CAN BE DANGEROUS IF YOU NEED TO LOCK OR UNLOCK THE DOORS IN A HURRY. IT IS A KNOWN ISSUE IN MANY INFINITI FX35/45 OF THIS GENERATION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) IN JULY OF 2016. THE VEHICLE WAS TAKEN TO INFINITI OF APEX (1900 LAURA DUNCAN RD, APEX, NC 27523) AND THE RECALL REPAIR WAS PERFORMED IN MARCH OF 2019; HOWEVER, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT INFORMED THE DEALER BY PHONE AND THEY WANTED TO CHARGE FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I BOUGHT THE VEHICLE FROM ORANGE AUTO SALES VERY POOR CUSTOMER SERVICE FROM THE DAY I BROUGHT THE CAR ITS BEEN A PROBLEM THEY WERE SAYING THEY WERE GOING TO FIX IT TO MY SATISFACTION AS A CUSTOMER SO I PURCHASE THE CAR NOT ONLY THAT THEY HAVE TAX FRAUD GOING ON I ASK ORANGE AUTO SALES TO FIX THE REASON WHY ENGINE LIGHT ON THE DVD PLAYER TURNING SIGNALS AND NAVIGATION SYSTEM AS OF TODAY THE ONLY ITEMS THAT HAVE BEEN FIXED WHERE THE TURNING SIGNALS A THE NAVIGATION SYSTEM HALF WAY COMPLETED THEY NEVER PROPERLY INSTALLED THE NAVIGATION SYSTEM SCREWS WHERE MISSING JUST WASNT BOLTED DOWN LIKE IT WERE SUPPOSED TO BE I PAYED THE MAN $7300 ONE PAYMENT OF $7000 CASH AND ALSO ANOTHER PAYMENT OF $300 CASH WHICH WAS SUPPOSED TO BE MADE WHEN CAR WAS COMPLETELY READY FOR CUSTOMER OR THE SATISFACTION WE AGREED UPON I MENTIONED FRAUD BECAUSE ORANGE AUTO SALES DOCUMENTED THAT I ONLY GAVE THE $4100 FOR FIRST PAYMENT AND $300 FOR SECOND PAYMENT I HAVE COPIES OF THE INFORMATION SHOWING THE ACCOUNT OF FRAUD NOT ONLY FRAUD BUT FALSE ADVERTISING ABOUT THE CAR SAYING LIKE SAYING HE ALREADY HAD FIXED SOME BUT NEVER HAVE ALL I ASK WAS FOR GOOD CUSTOMER SERVICE THE OWNER WHICH IS NAME ALEX PUSH/SHOVE ME WILL ARGUING NOT ONCE DID I ATTEMPT TO USE PHYSICAL FORCE EVERY TIME I CALL TO SEE WHATS GOING ON WITH THE VEHICLE NO ANSWER THEY RESPONDED TO ME WITH A TEXT THEN ONE OF HIS WORKERS LOCKED ME INSIDE THE GATE AS IF I COMMITTED A CRIME HOLDING ME AGAINST WILL WHILE TRYING TO LOCK GATE KNOWING MY CAR IS PARK BY THE GATE THE MAN STRATCHES MY CAR I HAVE HIM ON CAMERA NOT ONLY THAT THEY HAVE THE 2004 INFINITE TOWED FROM THERE SHOP LEAVING ME WITH TOWING COSTS OF $247.80 THE OWNER SAID HE WOULD ONLY REFUND $4300 OF $7300 ORANGE AUTO SALES IS THE WORST DEALERSHIP WITH A CERTIFIED LICENSE TO SALE VEHICLE'S IN HOUSTON, TX VERY UNPROFESSIONAL ACTS.
I BOUGHT THE VEHICLE FROM ORANGE AUTO SALES VERY POOR CUSTOMER SERVICE FROM THE DAY I BROUGHT THE CAR ITS BEEN A PROBLEM THEY WERE SAYING THEY WERE GOING TO FIX IT TO MY SATISFACTION AS A CUSTOMER SO I PURCHASE THE CAR NOT ONLY THAT THEY HAVE TAX FRAUD GOING ON I ASK ORANGE AUTO SALES TO FIX THE REASON WHY ENGINE LIGHT ON THE DVD PLAYER TURNING SIGNALS AND NAVIGATION SYSTEM AS OF TODAY THE ONLY ITEMS THAT HAVE BEEN FIXED WHERE THE TURNING SIGNALS A THE NAVIGATION SYSTEM HALF WAY COMPLETED THEY NEVER PROPERLY INSTALLED THE NAVIGATION SYSTEM SCREWS WHERE MISSING JUST WASNT BOLTED DOWN LIKE IT WERE SUPPOSED TO BE I PAYED THE MAN $7300 ONE PAYMENT OF $7000 CASH AND ALSO ANOTHER PAYMENT OF $300 CASH WHICH WAS SUPPOSED TO BE MADE WHEN CAR WAS COMPLETELY READY FOR CUSTOMER OR THE SATISFACTION WE AGREED UPON I MENTIONED FRAUD BECAUSE ORANGE AUTO SALES DOCUMENTED THAT I ONLY GAVE THE $4100 FOR FIRST PAYMENT AND $300 FOR SECOND PAYMENT I HAVE COPIES OF THE INFORMATION SHOWING THE ACCOUNT OF FRAUD NOT ONLY FRAUD BUT FALSE ADVERTISING ABOUT THE CAR SAYING LIKE SAYING HE ALREADY HAD FIXED SOME BUT NEVER HAVE ALL I ASK WAS FOR GOOD CUSTOMER SERVICE THE OWNER WHICH IS NAME ALEX PUSH/SHOVE ME WILL ARGUING NOT ONCE DID I ATTEMPT TO USE PHYSICAL FORCE EVERY TIME I CALL TO SEE WHATS GOING ON WITH THE VEHICLE NO ANSWER THEY RESPONDED TO ME WITH A TEXT THEN ONE OF HIS WORKERS LOCKED ME INSIDE THE GATE AS IF I COMMITTED A CRIME HOLDING ME AGAINST WILL WHILE TRYING TO LOCK GATE KNOWING MY CAR IS PARK BY THE GATE THE MAN STRATCHES MY CAR I HAVE HIM ON CAMERA NOT ONLY THAT THEY HAVE THE 2004 INFINITE TOWED FROM THERE SHOP LEAVING ME WITH TOWING COSTS OF $247.80 THE OWNER SAID HE WOULD ONLY REFUND $4300 OF $7300 ORANGE AUTO SALES IS THE WORST DEALERSHIP WITH A CERTIFIED LICENSE TO SALE VEHICLE'S IN HOUSTON, TX VERY UNPROFESSIONAL ACTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MULTIPLE BRAKE ISSUES, CAUSING A SAFETY ISSUE. *NM
THE BRIGHTNESS/INTENSITY OF THE LED BRAKE LIGHTS (AND TURN SIGNALS) ON NEW INFINITY L45 VEHICLES IS EXTREMELY HIGH AND IS NEARLY BLINDING WHEN FOLLOWING BEHIND IN ANOTHER VEHICLE. THEY MUST BE OUT OF SPECIFICATION RANGE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The fuel gauge doesn’t accurately show the correct amount of fuel that’s in the suv. This is a safety issue when driving and not knowing how much fuel you have.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 INFINITI FX45. THE CONTACT STATED THAT THE DASHBOARD WAS BEGINNING TO FORM BUBBLES THE SIZE OF DOOR KNOBS. THE FAILURE PRODUCED A GLARE FROM THE BUBBLES, WHICH MADE IT DIFFICULT TO SEE OUT OF THE FRONT WINDSHIELD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE FAILURE; HOWEVER, THE WARRANTY WAS EXTENDED AN ADDITIONAL FOUR YEARS AROUND 2006. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE VEHICLE NOT BEING BROUGHT IN AROUND THE TIME OF THE WARRANTY EXTENSION, THEY WERE NO LONGER OBLIGATED TO PROVIDE THE REPAIR FREE OF CHARGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
RIGHT SIDE BACK PASSENGER SEAT BELT DOES WORK. CANNOT USE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .