2008 INFINITI G37 Owner Complaints

Three times in the past 4 years, the air bag warning light was triggered when the battery was either disconnected/reconnected or jump started. Each time to re-activate the airbag safety system, I had to send out the air bag control module to have it reset. It is not expensive to do that , but it does mean one has to disassemble the center console, remove airbag control module and send it out to be reset. Additionally, during the time that the airbag light is on, my understanding is that the SRS is deactivated, which is obviously a safety hazard.

NHTSA ID

11704584

Incident

Apr 15, 2025

The contact owns a 2008 Infiniti G37. The contact stated that while driving at various speeds, the air bag warning light flashed intermittently. The vehicle was taken to the dealer, where it was diagnosed, and determined that the Occupant Classification System (OCS) varistor in the front passenger seat had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to the Manufacturer Recall Number: P8243. The manufacturer was made aware of the failure; however, no assistance was offered. The failure mileage was approximately 140,000.

NHTSA ID

11688402

Incident

Aug 19, 2025

Mileage

140,000 mi

According to Campaign P8243, Ref ITB08-045e, NTHTSA # 08-521, my 2008 Infiniti G37 has a warning blinking light for the passenger airbag. I contacted the National Consumer Affairs Dept of Infiniti and they said that my vin # did not indicate it has a recall. I was quoted $5000 to replace the seat by other mechanical shops, but my vehicle is not worth that anymore. Please advise. Thank you.

NHTSA ID

11644157

Incident

Jan 16, 2025

The airbag control module can be damaged through normal use. Simply disconnecting the battery can damage the module, which then causes the airbag malfunction light on the instrument cluster to turn on. It is unclear weather or not the airbag will function when this occurs. Presumably, it will not. The dealer solution for this is to replace the module, at a cost of over $1000. Fortunately, it is possible to remove the module and send it to a 3rd party who can reflash a chip. However, doing this every time a random electrical glitch (common ) causes the warning system to trip is dangerous.

NHTSA ID

11484913

Incident

Jul 14, 2022

Air bag light indicator on dashboard continually flashes off and on…no reason for it to be doing so; i.e., the vehicle has had no impact to cause it to flash.

NHTSA ID

11476378

Incident

Jan 1, 2021

The passenger air bag light is on and flashing and all my controls for my steering wheel have stopped working including my horn!

NHTSA ID

11471265

Incident

Jun 15, 2022

SRS Air Bag light continues to flash after the vehicle is running. This causes the passenger airbag to stay off even if a passenger is buckled in the seat.

NHTSA ID

11463300

Incident

May 1, 2020

REGARDING TRACKING NUMBER 11400119.- INFINITY CALLED ME TODAY(FROM PHONE NUMBER 6157257000. SHE SAID THEY ARE NOT INTERESTED IN MY CASE BECAUSE THE CAR HAS NO RECALL ON IT. I'M CONFUSED BECAUSE I THOUGHT YOU AND INFINITY WOULD WANT TO KNOW WHAT CAUSED THE FIRE AND IF OTHERS WITH THIS MODEL OF.CAR WERE IN DANGER OF BEING SET ON FIRE.

NHTSA ID

11404244

Incident

Mar 22, 2021

Mileage

130,000 mi

LAST NIGHT WHILE I WAS SLEEPING, MY CAR CAUGHT FIRE INSIDE.IT APPEARS IT STARTED WHERE THE SEAT WARMER BUTTON IS(ON THE CONSOLE). IT WAS A BIG ENOUGH FIRE TO REACH THE ROOF.

NHTSA ID

11400119

Incident

Mar 10, 2021

Mileage

131,000 mi

AFTER 60K MILES, THE CAR HAS DIFFICULTY SHIFTING IN REVERSE. ONCE IN REVERSE, THE CAR DOESN'T ROLL BACK AND IT REMAINS IDLE AS IF LEFT IN PARK. A FOREIGN TRANSMISSION REPAIR SHOP OWNER SAID THAT THIS ISSUE IS NOT USER ERROR, AND THAT NISSAN/INFINITI HAVE NOT BEEN HAVING ONGOING TRANS ISSUES WITH MANY OF THEIR MODELS, BUT REFUSE TO CLAIM RESPONSIBILITY FOR MOST. NISSAN/INFINITI USA WILL EASILY GOAD CUSTOMERS INTO PAYING $8K TO INSTALL A NEW TRANS, HOWEVER.

NHTSA ID

11362653

Incident

Nov 18, 2019

Mileage

65,000 mi

THE VEHICLE HAS STARTED TO STUTTER UPON TAKING OFF AND SHOWS SIGNS OF POWER LOSS. AFTER MUCH INVESTIGATION, THESE G37S HAVE A MINOR DEFECT THAT CAUSES THE ENGINES TO RUN ON LOW OIL PRESSURE. THE PART 'GALLERY GASKET' IS THE CULPRIT THAT CAUSES THESE ENGINES TO, IN BAD CASES, LAST ONLY UP TO 100K MILES. EVERYWHERE ONLINE THERE ARE INFINITI OWNERS TALKING ABOUT THIS GALLERY GASKET PROBLEM AND FEW OF THEM HAVE HAD TO BUY A REPLACEMENT ENGINE BECAUSE OF IT. INFINITI HAS FAILED TO COME FORWARD WITH A SOLUTION TO REDUCE THE AMOUNT OF OIL RELATED PROBLEMS IN THESE CARS. AS MENTIONED, THIS IS A MINOR DEFECT WITH THE VQ37 ENGINES BUT WITH AN OUTCOME THAT CAN COST THOUSANDS OF DOLLARS TO EITHER FIX OR REPLACE. A SIMPLE GOOGLE SEARCH OF 'G37 GALLERY GASKET' WILL BRING MANY PAGES OF OWNERS WITH THE EXACT SAME PROBLEM TRYING TO GIVE EACH OTHER ADVICE. THERE ARE MANY VIDEOS ONLINE SHOWING WHAT AN OWNER MUST GO THROUGH IN ORDER TO FIX THEIR DAILY DRIVERS. IT WOULD ONLY BE RIGHT FOR INFINITI TO COME FORWARD AND OFFER AT LEAST FREE LABOR TO FIXING THESE CARS WHEN THE SYMPTOMS FIRST START. THAT WAY OWNERS CAN KEEP DRIVING WITHOUT WORRYING THAT THEIR ENGINES WILL GO OUT DUE TO A BAD GALLERY GASKET. THE G37 IS VERY RELIABLE IN ALL OTHER ASPECTS BESIDES THE GALLERY GASKET. OWNERS CAN ONLY HOPE THAT THE PROPER STEPS ARE TAKEN IN ORDER TO AVOID THE PROBLEMS THE GALLERY GASKET BRINGS.

NHTSA ID

11323034

Incident

Apr 25, 2020

Mileage

112,000 mi

INSIDE MY 2008 G37 COUPE, ON THE PASSENGER SIDE , WATER IS LEAKING ONTO THE FLOORBOARD. IT LOOKS LIKE IT'S COMING FROM SOMEWHERE IN THE FIREWALL. I'VE RAN MY OWN TEST AND TRIED TO FIX IT MULTIPLE TIMES FOR 3 YEARS BUT FINALLY CAVED IN AND LOOKING FOR HELP. I THINK ITS SOMETHING MORE THAN THE SUNROOF DRAIN . WHAT CAN INFINITI DO TO HELP ME ?

NHTSA ID

11270296

Incident

Jul 21, 2016

I HIT A BUMP OR A POTHOLE IN THE ROAD AND MY DRIVER SIDE AIRBAG DEPLOYED. MY INSURANCE WOULDN'T COVER THE CLAIM AS THERE HAD BEEN NO FRONT OR REAR IMPACT DAMAGE. EVER SINCE MY CARS BATTERY WON'T HOLD A CHARGED AND HAD TO BE JUMPED OFF PRIOR TO EACH USE.

NHTSA ID

11253953

Incident

Sep 14, 2017

Mileage

87,000 mi

2008 G37 DASH IS CRACKING ALONG THE EDGES. MANY OTHER G37 FROM 2008 TO 2010 ARE HAVING THIS ISSUES. ITS A MANUFACTURE PROBLEM AND SHOULD HAVE BEEN RECALLED LONG AGO. PEOPLE PAY GOOD MONEY FOR THESE CARS. DASH BOARD CARACKING IS A SIGN OF CHEAP MATERIAL USED.

NHTSA ID

11234587

Incident

Jul 9, 2014

Mileage

75,000 mi

AROUND 6AM ON 4/13/19 ME AND MY FAMILY AND NEIGHBORS WERE AWOKEN BY AN EXPLOSION IN THE FRONT END OF MY VEHICLE..WE CALLED THE FIRE DEPT AND THEY RULED IT AS AN ELECTRICAL PROBLEM..I NOTICED THAT ALL THE SENSOR LIGHTS IN THE DASH WOULD BLINK AND THE AIRBAG SENSOR LIGHT WAS GOING OFF THAT EVENING PRIOR TO THE INCIDENT..I DIDNT THINK MUCH OF IT..I WAS PLANNING ON TAKING IT TO A MECHANIC THAT MORNING BUT IT CAUGHT ON FIRE..ITS A TOTAL LOSS.THE FIRE FIGHTERS HAD TO CUT THE HOOD OPEN IN HALF TO GET TO THE FIRE IN THE ENGINE COMPARTMENT..ITS NOT FAIR..I HAD JUST BOUGHT THAT CAR..AND I LOVED MY INFINITY..LUCKILY I WASNT INJURED OR ANYONE ELSE. THE VEHICLE WAS PARKED IN THE STREET..I NEED MY CAR FOR WORK , SCHOOL AND ON A REGULAR BASIS. PLEASE HELP ME. *DT*JB

NHTSA ID

11196112

Incident

Apr 13, 2019

Mileage

96,000 mi

THE PASSENGER AIRBAG LIGHT KEEP BLINKING LIKE THE SENSOR ISN'T NOT WORKING, I DID CAME AND ASK INFINITI DEALER IF THERE'S ANY RECALL AND THEY SAID NO

NHTSA ID

11195859

Incident

Apr 4, 2019

AIR BAG SENSOR SUDDENLY COME ON. IT COST $500 TO DIAGNOSE THAT IT WAS "PROBABLY" THE SENSOR OF THE PASSENGER SEAT. COST TO REPAIR ESTIMATED AT $5000. I SEE THAT THIS IS A MORE COMMON PROBLEM THAN NISSAN ADMITS. IT SHOULD BE RECALLED AS OTHERS HAVE. NOT SURE WHY IT HASN'T BEEN. THE CAR IS WORTH LESS THAN $10,000. SO I'M DRIVING IT IN AN UNSAFE CONDITION BUT HAVE NO OTHER CHOICE FINANCIALLY. *DT VIN NOT AVAILABLE *JB

NHTSA ID

11164316

Incident

Jun 10, 2018

Mileage

93,000 mi

MY GARAGE KEPT 2008 G37S HAS A DASH THAT HAS INCREASINGLY BECOME SHINIER TO THE POINT THAT IT HAS BECOME DANGEROUS TO DRIVE DURING THE DAY WHEN THE SUN IS OUT. IT IS SO REFLECTIVE THAT IT CAUSES A TREMENDOUS GLARE ON MY WINDSHIELD. THIS SEEMED TO HAPPEN PROGRESSIVELY OVER THE LAST FEW YEARS BECAUSE WHEN I BOUGHT THE CAR 6 YEARS AGO IT WAS NOT AN ISSUE. THE DASH ITSELF IS IN ONE PIECE WITH NO CRACKS BUT IT IS TACKY LIKE UNCURED RUBBER. IF YOU PUT A FINGERNAIL IN IT LIGHTLY, THAT MARK IS NOW THERE TO STAY. THIS MAKES IT IMPOSSIBLE TO CLEAN OR WIPE DOWN THE DASH DUE TO RUNNING THE FINISH. IT ALSO MAKES THE INSIDE OF THE WINDSHIELD HAZY DUE TO WHAT I HAVE TO ASSUME IS OFF GASSING OF SOME SORT. THE BLINDING GLARE THIS DASH CREATES ON MY WINDSHIELD HAS NEARLY CAUSED ME TO CRASH ON MORE THAN ONE OCCASION AND HAS GOT ME WANTING TO SELL THE CAR BUT I DON'T WANT TO PASS THE PROBLEM ON TO ANYONE ELSE. I PAID 28,000 FOR THE CAR 6 YEARS AGO AND IT WAS A 48,000 CAR NEW WITH EVERY OPTION POSSIBLE. THE INFINITY DEALERSHIP IN WICHITA KS WAS OF NO HELP EVEN THOUGH THEY ADMITTED THERE WERE PROBLEMS WITH G37'S AND MANY OTHER NISSANS AND INFINITY OF THIS ERA ( MID 2000'S) WHERE THE METERIAL THE DASH PAD IS MADE FROM STARTS TO BREAK DOWN JUST OUTSIDE THE FACTORY WARRANTY. IT'S ONLY A MATTER OF TIME THESE SHINY TACKY DASHES START CAUSING COLLISIONS DUE TO BLINDING GLARE.

NHTSA ID

11156416

Incident

Dec 1, 2018

Mileage

60,000 mi

DASHBOARD HAS BECOME TACKY AND HIGHLY REFLECTIVE CAUSING A SEVERE GLARE WHEN THE SUN HITS IT. VEHICLE SURGES WHILE COMING TO A STOP. ENOUGH TO HIT SOMETHING IF YOU DO NOT HAVE THE BRAKE PEDAL PRESSED ABNORMALLY HARD.

NHTSA ID

11130568

Incident

Sep 21, 2018

Mileage

125,000 mi

THE DASH BOARD PLASTIC IS MELTING AND THE REFLECTION OF THE SUN MAKES IT VERY DIFFICULT TO DRIVE IN THE DIRECTION OF THE SUN AT ALL TIMES.

NHTSA ID

11121329

Incident

Aug 10, 2016

AIRBAG LIGHT RANDOMLY CAME ONE. I WENT INTO THE DEALERSHIP THEY SAID IT WAS A SENSOR IN MY PASSENGER SEAT AND THAT IT WOULD COST 5K TO REPLACE. I WAS SHOCKED. THAT IS A MANUFACTURED PROBLEM AND HUGE SAFETY ISSUE. I SHOULDN'T HAVE TO PAY FOR SOMETHING LIKE THAT WHEN I ALREADY PAID OVER 30K FOR THE CAR. NOT RIGHT.

NHTSA ID

11075693

Incident

Nov 27, 2017

THE AIRBAG LIGHT CAME ILLUMINATED. THE REPAIR SHOP TRACED IT TO A POSSIBLE FAULTY SENSOR OR POSSIBLY THE PASSENGER SEAT. THE SENSOR MUST BE ORDERED FROM INFINITI AT A COST OF ALMOST $1300.AND IT MIGHT TAKE 10 DAYS TO GET IT. PLUS $700 IN LABOR. IT MIGHT NOT FIX IT AND IT COULD BE THE SEAT WHICH WOULD BE $5000. THIS IS HALF OR MORE OF THE VALUE OF THE CAR. I HAVE NOTED THAT THIS IS A COMMON PROBLEM WITH THE 2008-2010 INFINIT'S. I WAS REFERENCED IN THE INFINITI SERVICE BULLETIN AS A KNOWN DEFECT BUT THEY ARE NOT OFFERING ANY RECALL OR REPAIR COMPENSATION. THAT MEANS THAT A LOT OF PEOPLE ARE DRIVING AROUND IN THE OLDER INFINITI'S WITHOUT AIR BAGS!!

NHTSA ID

11061428

Incident

Nov 8, 2017

THE DASH OF THE CAR IS MELTING CAUSING A SHINY SURFACE THAT REFLECTS OFF THE WINDSHIELD CAUSING A VISUAL IMPAIRMENT. THE DASH IS GETTING STICKY AS WELL AND CAN NO LONGER BE CLEANED. ANY RAG USED STICKS TO THE DASH. DASH HAS ALSO BECOME VERY SOFT WHICH CAUSES IMPERFECTIONS TO OCCUR AT THE SLIGHTEST TOUCH. THERE WAS A CLASS ACTION LAWSUIT FOR THIS THAT APPARENTLY ONLY COVERED THE STATE OF FLORIDA. NISSAN AGREED TO REPLACE DASH AND COVER ALL COST EXCEPT FOR $250. THIS SHOULD HAVE BEEN BLANKET COVERAGE ACROSS ALL NISSAN/INFINITI MODELS AFFECTED. I KNOW OF OTHER OWNERS WITH SAME ISSUE - THEIR DASH WAS MADE OF SAME MATERIAL AS MINE. LINK TO CLASS ACTION LAWSUIT: HTTPS://WWW.GIRARDGIBBS.COM/MELTING-DASHBOARDS/

NHTSA ID

11046245

Incident

Nov 15, 2017

Mileage

94,000 mi

MELTING DASHBOARD MAKES THE SURFACE STICKY AND SHINY. THE STICKY SURFACE MAKES EVERYTHING STICK AND IMPOSSIBLE TO CLEAN. THE SHINY SURFACE CREATES A GLARE PROBLEM ON THE WINDSHIELD WHEN THE SUN OR LIGHT HITS. THAT GLARE IS A PROBLEM BECAUSE I CAN'T SEE SOMETIMES WHILE DRIVING AND CREATES A TEMPORARY BLIND SPOT.

NHTSA ID

11022712

Incident

Sep 1, 2014

AFTER THE CAR HAS BEEN DRIVEN FOR 20 MINUTES OR MORE, IT STARTS REVVING ON ITS OWN. IT HAPPENS MOSTLY WHEN I AM ENTERING MY GARAGE. I HAVE TO STOP, BACK UP, THEN GO FORWARD TO GET IN BECAUSE I HAVE A SIDE GARAGE. I HAVE TO KEEP MY FOOT ON THE BRAKE TO KEEP FROM SURGING FORWARD. I HAVE ALSO HAD THIS PROBLEM WHEN STOPPED AT A STOPLIGHT AND HAVE ALMOST HIT THE CAR IN FRONT OF ME BECAUSE IT SURGES FORWARD FORCEFULLY. IF I CUT IT OFF AND RE-START THE ENGINE, IT STOPS SURGING. I MENTIONED THIS TO MY DEALERSHIP AND HE SAID THAT IF IT IS NOT DOING IT WHEN I TAKE IT IN, THEN THEY PROBABLY CANT FIND OUT WHAT THE PROBLEM IS. THIS HAS BEEN AN ISSUE WITH MY INFINITY FOR ABOUT ONE YEAR NOW.

NHTSA ID

11019244

Incident

Aug 23, 2017

Mileage

70,000 mi