RoadVitals

2010 INFINITI G37 Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Nov 20, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 76 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 INFINITI G37 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Nov 20, 2023

The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are dangerous because they are known fire and safety hazards. Infiniti needs to be held accountable.

NHTSA ID
11556115
Incident
Nov 27, 2020
Body & structure
Filed Mar 4, 2021

INFINIT HAS ISSUES WITH THEIR CONVERTIBLE TOP MECHANISM. THEY RUN A METAL TO PLASTIC GEAR THAT STRIPS AND FAILS. THIS CAUSES THE TOP TO SOMETIMES STOP MID CYCLE AND THROW AN ERROR CODE. THEN THE OWNER IS UNABLE TO SECURE THE TOP. I HAD TO DRIVE TO THE DEALER WITH THE TOP IN MID POSITION, NOT SAFE. FRANKLY NOR IS IT TO SAFE TO TOW IN THAT POSITION. IN MY CASE THIS HAS HAPPENED TO ME MORE THAT ONCE. IF ONE GOOGLES "INFINITI CONVERTIBLE FLAP FAILURE" YOU WILL SEE IM NOT THE ONLY ONE. INFINITI HASN'T REWORKED THE PARTS (CAR WAS CANCELLED) OR COVERED THE REPAIRS WITH THE SAME DEFECTIVE PART. BETTER YET THESE REPAIRS ARE 2K PER OCCURRENCE TO RESOLVE. AND IN MY CASE FAIL EVERY OTHER YEAR.

NHTSA ID
11399104
Incident
Feb 1, 2021
Mileage
25,000 mi
Body & structure
Filed Apr 16, 2020

THE DASHBOARD IS MELTING. THIS CREATES ASHINE THAT CAUSES A REFLECTION OFF THE WINDSHIELD THAT MAKES IT DIFFICULT TO SEE DURING CERTAIN DAYLIGHT CONDITIONS. I HAVE NEVER HAD A VEHICLE MADE WITH SUCH A DEFECT. I HAVE BEEN UNABLE TO STOP THIS MELTING FROM HAPPENING & FROM DOING INTERNET RESEARCH IT APPEAR MANY OTHERS HAVE HAD A SIMILAR ISSUE WITH THEIR INFINITI'S. THE DASHBOARD IS ALL STICKY, AND ANYTHING PUT ON IT GETS STUCK LIKE AN ADHESIVE GLUE IS ON IT. I WOULD LIKE INFINITI TO REPLACE MY DASHBOARD WITH A LKQ DASHBOARD AS A RECALL.

NHTSA ID
11321282
Incident
Jul 15, 2019
Body & structure
Filed Jul 23, 2019

THE ENTIRE DASHBOARD OF MY INFINITI G37, WITH ONLY 25K MILES, HAS STARTED SPLITTING APART FROM EVERY INCH OF THE DASH, THE DRIVER'S SIDE TO THE PASSENGER'S SIDE AND MANY OF THE AREAS ARE NEVER EXPOSED TO THE SUN. EVERY DAY NEW RIPS HAVE APPEARED AND MY FEAR IS THAT THE AIRBAG WILL BREAK THROUGH AND DEPLOY WITHOUT CAUSE WHICH COULD HAVE A CATASTROPHIC OUTCOME. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE THIS ISSUE HAS PROGRESSED SO RAPIDLY. AFTER CALLS TO INFINITI TO REPORT THE ISSUE, THEY ARE NOT WILLING TO ASSIST IN CORRECTING THIS MAJOR FAILURE. THE ONLY SOLUTION THEY HAVE PROVIDED IS TO SELL US A NEW CAR.

NHTSA ID
11234278
Incident
May 1, 2019
Body & structure
Filed Jan 7, 2019

FOR THE PAST 3 YEARS THERE HAS BEEN STANDING WATER AFTER RAIN FOR A LONG PERIOD OF TIME ON THE PASSENGER FLOOR BOARD FRONT AND BACK. EVEN AFTER THE RAIN AND I'VE SPONGED IT DRY THE WATER SEEPS BACK IN. CREATING A LOT OF MOISTURE INSIDE CABIN.

NHTSA ID
11164770
Incident
Jan 1, 2014
Body & structure
Filed Dec 23, 2018

I OWN A 2010 INFINITI G 37 CONVERTIBLE, CURRENTLY WITH 46,000 MILES. ALWAYS GARAGED WHEN NOT BEING DRIVEN BOTH AT WORK AND HOME. ALL OF A SUDDEN THE DASHBOARD IS SOFT AND RANDOM CRACKS APPEARED AT TWO DIFFERENT LOCATIONS.RESEARCHED ONLINE, AND SUPPOSEDLY A LOT OF PEOPLE ARE COMPLAINING ABOUT CRACKING/MELTING DASHBOARDS BY INFINITI, ESPECIALLY WITH G37 MODELS. I WOULD APPRECIATE ANY ASSISTANCE SINCE INFINITI SEEMS TO BE HAVING QUALITY CONTROL ISSUES AND PEOPLE ALL AROUND THE US ARE FACING SIMILAR SITUATION WITH THEIR INFINITI CARS.

NHTSA ID
11163203
Incident
Oct 24, 2018
Mileage
46,500 mi
Body & structure
Filed Jun 22, 2018

DASHBOARD IS STICKY, MELTING, AND CRACKED. GLARE ON WINDSHIELD FROM REFLECTION OF STICKY DASH POSES DRIVING HAZARD DUE TO REDUCED VISIBILITY.

NHTSA ID
11103465
Incident
Jun 21, 2018
Body & structureElectricalFuel system
Filed Feb 16, 2018

TL* THE CONTACT OWNS A 2010 INFINITI G37. WHILE DRIVING VARIOUS SPEEDS, SEVERAL WARNING INDICATORS ILLUMINATED AND FALSELY DISPLAYED THAT THE KEY WAS NOT IN THE IGNITION. IN ADDITION, THE FUEL MILEAGE WAS REPORTED INCORRECTLY AND THE VEHICLE BEGAN TO SPUTTER. THE CONTACT ALSO STATED THAT THE TRUNK OPENED INDEPENDENTLY AND A WARNING INDICATOR ILLUMINATED, CONFIRMING THAT THE TRUNK WAS OPEN ON MORE THAN ONE OCCASION. BENNETT INFINITI DEALER (2121 LEHIGH ST, ALLENTOWN, PA 18103) WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

NHTSA ID
11073314
Incident
Nov 1, 2015
Mileage
78,000 mi
AirbagsBody & structure
Filed Jan 11, 2017

NHTSA RECALL 16V-349 IS FOR INFINITI M 35 OWNERS, I OWN A G37 S. THE REASON FOR THE RECALL FITS THE DESCRIPTION OF MY PROBLEM. I LIVE IN SOUTH FLORIDA AND HAV A PASSENGER DASHBOARD CRACK. INFINITI STATES IT OUT OF WARRANTY YET THEY KNOW THEY HAVE A PROBLEM BECAUSE OF THE RECALL ON THE M 35. THEY ADVISE NOT TO ALLOW PASSENGERS TO SIT IN THE PASSENGER SEAT ON THE RECALL. I FILED A CASE WITH THEM #251971113

NHTSA ID
10944332
Incident
Dec 27, 2016
Mileage
66,500 mi
Body & structure
Filed Apr 8, 2015

DRIVERS DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE VEHICLE. DRIVER WOULD HAVE TO ATTEMPT TO CRAWL OUT ADJACENT DOOR. DEALER HAD TO PRY DOOR OPEN AND REMOVE FRONT SEAT TO FIX THE DOOR. *TR

NHTSA ID
10704539
Incident
Mar 30, 2015
Mileage
64,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .