AirbagsInterior & seats
Filed Apr 30, 2025
My passenger airbag light is on and when I reported it to Infiniti, they told me it was the airbag sensor in the seat and that the entire seat would need to be replaced for a cost of over $2000.00. I understand there was a previous recall for the previous years, but not for 2010 models. In speaking with other Infiniti owners, I understand this is a common issue with the G37. Why has there not been a recall issued?
- NHTSA ID
- 11657987
- Incident
- Apr 30, 2025
Airbags
Filed Apr 30, 2024
Passenger side airbag error code is displayed on my dash. It is error code B1018 occupant sensor malfunction.
- NHTSA ID
- 11586047
- Incident
- Feb 1, 2024
Passenger airbag light continues to flash and shows disabled
- NHTSA ID
- 11542449
- Incident
- Aug 10, 2023
AirbagsInterior & seats
Filed Oct 27, 2021
The contact owns a 2010 Infiniti G37. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact later noticed that there was a crack in the dashboard. The dealer was made aware of the failure and informed the contact that they could repair the dashboard but not the airbags. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 80,000.
- NHTSA ID
- 11438410
- Incident
- Aug 27, 2021
- Mileage
- 80,000 mi
Airbags
Filed Aug 25, 2021
The contact owns a 2010 Infiniti G37. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
- NHTSA ID
- 11430487
- Incident
- Aug 25, 2019
- Mileage
- 100,000 mi
Airbags
Filed Jul 22, 2021
Passenger side airbag sensor has failed - this is a serious threat to human life in case of an accident and I'm pretty sure this is illegal. I purchased the car March 2021 from a dealer in San Jose, and this did not show on the carfax report, nor did the dealer inform me of this defect. BaseD on my research this is a common problem with other G37's of the same year and into 2011. Infiniti of Beaverton, OR has quoted $7,000.00 to repair which is a little less than half the cost of the car's value. INFINITI SHOULD BE RESPONSIBLE FOR THIS AS IT IS A SERIOUS DEFECT AND IS A LIFE THREATENING SAFETY ISSUE!
- NHTSA ID
- 11425986
- Incident
- Mar 1, 2021
PASSENGER SEAT SENSOR HAS FAILED, CAUSING THE SYSTEM TO BE INOPERATIVE. BASED ON RESEARCH, THIS IS A COMMON PROBLEM WHICH WAS ADDRESSED ON SOME NISSAN/INFINITI MODELS, BUT NOT THE G37 CONVERTIBLE. THE COST TO REPAIR IS PROHIBITIVE AT $9000.
- NHTSA ID
- 11406523
- Incident
- Apr 1, 2021
- Mileage
- 55,000 mi
FRONT PASSENGER SEAT OCCUPANCY CLASSIFICATION SENSOR (OCS) FAULT: B1018-00. THIS MEANS THAT PASSENGER AIRBAG IS DISABLED ALONG WITH WARNING LIGHTS ON THE DASH AND CONSOLE. CAR HAS ONLY 35K AND GARAGE KEPT AND DEALER MAINTAINED. THIS IS A KNOWN ISSUE ON MANY INFINITI / NISSAN MODELS THAT HAVE AN OFFICIAL RECALL, BUT NOT ON THE 2010 G37 FOR SOME REASON EVEN THOUGH IT USES THE SAME SENSOR AS OTHER MODELS WHICH DO HAVE A RECALL. INFORMED BY THE DEALER THAT THEY SEE A LOT OF THIS ISSUE AND THE ONLY WAY TO RESTORE PASSENGER SAFETY IS TO REPLACE THE SEAT WHICH UPWARDS OF $6900. EVEN IF I WANTED TO REPLACE THE SEAT, I WAS ALSO INFORMED THAT THERE ARE NO REPLACEMENT SEATS OR INTERNAL PARTS AVAILABLE SO I'M ON MY OWN! DUE TO THIS COMMON DESIGN FLAW IN INFINITI / NISSAN CARS THAT SHARE THIS SAME EXACT ISSUE, THIS MODEL SHOULD BE COVERED BY THE SAME RECALL.THE OTHER MODELS HAVE. MY VEHICLE USES THE SAME EXACT PARTS AS THE RECALLED ONES, HAS THE SAME ISSUES, AND YET BECAUSE OF SMALLER NUMBER OF COMPLAINTS BECAUSE THERE ARE JUST LESS OF THEM ON THE ROAD, THEY ARE EXCLUDED FROM THE SAME RECALL. THIS SAFETY ISSUE SHOULD BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED.
- NHTSA ID
- 11394289
- Incident
- Jan 27, 2021
- Mileage
- 35,000 mi
Airbags
Filed Aug 13, 2020
PASSENGER SEAT AIRBAG SENSOR HAS FAILED, SO THE AIRBAG WILL NOT DEPLOY. DASH WARNING LIGHT REMAINS ILLUMINATED WHILE IN OPERATION. SPOKE TO INFINITI AND WAS TOLD TO TAKE TO A DEALER FOR DIAGNOSTICS AND THEY CONFIRMED NO RECALL CURRENTLY. SPOKE TO THE LOCAL INFINITI DEALER WHO STATES THEY MUST DIAGNOSE THE PROBLEM AND CHARGE FOR THE SERVICE. SEAT SENSOR HAS FAILED AND REPAIR INCLUDES THE REPLACEMENT OF THE PASSENGER SEAT, WHICH COSTS AROUND $9K. THE CURRENT TRADE IN VALUE OF THE CAR IS $5-8K. NO ONE CAN SAFELY RIDE IN THE PASSENGER SEAT OF THIS VEHICLE. THIS SAFETY ISSUE SHOULD BE RECALLED BY INFINITI.
- NHTSA ID
- 11349049
- Incident
- Jun 1, 2020
Airbags
Filed Aug 10, 2020
FAULTY PASSENGER AIRBAG SENSOR. THIS IS A HUGE SAFETY CONCERN, AND HAVING TO PAY $6000 TO FIX IT IS JUST RIDICULOUS.
- NHTSA ID
- 11348476
- Incident
- Aug 2, 2020
MY 2010 INFINITI G37 CONVERTIBLE'S AIRBAG LIGHT STARTED FLASHING A MONTH OR SO AGO. I RECENTLY BROUGHT THE VEHICLE IN FOR SERVICE AND THEY CHARGED ME $149 TO INFORM ME THAT THE PASSENGER AIRBAG UNIT IN THE SEAT HAD A BAD SENSOR/RELAY AND THE COST TO REPLACE IT IS $7,500. YOU CANNOT JUST REPLACE THE RELAY, BUT RATHER HAVE TO REPLACE THE ENTIRE BOTTOM OF THE SEAT UNIT. IN MOST OTHER CARS, IT IS A FEW HUNDRED DOLLAR FIX AND ONLY REQUIRES REPLACING THE SENSOR/RELAY. I CALLED INFINITI CONSUMER AFFAIRS AND INFORMED THEM OF THIS AND THEY SAID THERE ARE NO RECALLS ON THEIR AIRBAG UNITS AND THAT NOTHING COULD BE DONE ABOUT THIS ISSUE, OTHER THAN PAYING $7,500 TO REPLACE THE UNIT. THE PART NUMBER IS "87300-JJ84A - CUSHION". THIS IS THE SECOND INFINITI VEHICLE THAT I HAVE HAD ISSUES WITH THE AIRBAGS. I HAD A 2008 INFINITI G35 SEDAN WHICH WAS IN AN ACCIDENT WHERE A CAR HIT ME FROM BEHIND AT 40-50 MILES PER HOUR (I WAS STOPPED) AND THE AIRBAGS DID NOT DEPLOY. I WILL FILE A SEPARATE COMPLAINT REGARDING THIS VEHICLE. ARE THERE ANY RECALLS ON INFINITI AIRBAGS? *TR
- NHTSA ID
- 11327919
- Incident
- Jun 5, 2020
- Mileage
- 86,210 mi
Airbags
Filed Nov 15, 2019
AIRBAG LIGHT SHOWS AND BLINKS AFTER STARTING THE VEHICLE AND WHILE DRIVING. DEALERSHIPS WANT OVER $6000 FOR PART. AIRBAG SYSTEM WILL NOT ACTIVATE UNLESS NEW CONTROL SYSTEM IS INSTALLED. DASH LIGHT BLINKS WHENEVER VEHICLE IS ON. HAVE REST MULTIPLE TIMES, BUT THE BLINKING COMINGS BACK.
- NHTSA ID
- 11280407
- Incident
- Nov 8, 2019
- Mileage
- 109,000 mi
Airbags
Filed Oct 24, 2019
AT APPROXIMATELY 58000 MILES, THE AIRBAG WARNING LIGHT ILLUMINATED. AFTER TAKING IT TO A DEALER, IT WAS DETERMINED THAT A $7000+ REPAIR IS NEEDED. INTERNET SEARCHES SHOWS THIS IS A DESIGN FLAW THAT INFINITI IS AWARE OF. IN FACT, THEY HAVE RECALLED SIMILAR VEHICLES WITH THE SAME DESIGN BUT NOT MY PARTICULAR VEHICLE. EITHER THE DESIGN IS INCORRECT OR IT'S NOT. THIS IS A FLAW THAT SHOULD BE ADDRESSED BY THE MANUFACTURER.
- NHTSA ID
- 11270860
- Incident
- Oct 1, 2019
- Mileage
- 58,000 mi
OCCUPANT CLASSIFICATION SYSTEM MALFUNCTION. I HAVE A 2010 INFINITI G37 WITH 89000 MILES, NEVER HAD ANY ACCIDENT BEFORE. RECENTLY THE AIR BAG LIGHT STARTED FLASHING FOR NO APPARENT REASON. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST SEVERAL THOUSANDS DOLLAR TO FIX. AFTER DOING RESEARCH IT SUGGESTS THIS IS A VERY COMMON PROBLEM THAT MANY INFINITI/NISSAN OWNERS ARE CURRENTLY HAVE. NISSAN HAS RECALL FOR THIS PARTICULAR PROBLEM FOR VERY SELECTED VEHICLE BUT I THINK A WIDER RANGE OF RECALL SHOULD BE DONE BY INFINITI/NISSAN.
- NHTSA ID
- 11253090
- Incident
- Aug 1, 2019
- Mileage
- 89,000 mi
THE AIRBAG SENSOR IN THE FRONT PASSENGER SEAT HAS FAILED, CAUSING THE PASSENGER AIRBAG LIGHT TO ILLUMINATE AND POSSIBLY DISABLE THE PASSENGER AIRBAG. THIS MAY CAUSE THE PASSENGER AIRBAG TO NOT DEPLOY IN THE EVENT OF A CRASH. THE LIGHT ILLUMINATED UPON STARTUP. THE CAR HAS APPROXIMATELY 40,000 MILES DRIVEN.
- NHTSA ID
- 11242760
- Incident
- Jul 13, 2019
- Mileage
- 40,000 mi
AirbagsInterior & seats
Filed Jul 2, 2019
TL* THE CONTACT OWNS A 2010 INFINITI G37 CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF COCONUT CREEK (LOCATED AT 5501 W SAMPLE RD, COCONUT CREEK, FL 33073, (954) 773-8594) WHERE IT WAS DIAGNOSED THAT THE LOWER SECTION OF THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,500.
- NHTSA ID
- 11228887
- Incident
- Jun 15, 2019
- Mileage
- 30,500 mi
Airbags
Filed Jun 19, 2019
AIR BAG SENSOR INDICATOR IS ILLUMINATED AND BLINKING. THIS OCCURRED DURING NORMAL DRIVING. TOOK IT TO MY LOCAL INFINITI DEALER AND THE ISSUE IS A BAD SENSOR ON THE PASSENGER SEAT. THE REPAIR CALLS FOR REPLACING THE ENTIRE PASSENGER SEAT, AT A COST OF ALMOST $9000. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND SHOULD BE SUBJECT TO A SAFETY RECALL BECAUSE OF THE POSSIBILITY OF NON-DEPLOYMENT OF THE AIR BAG DURING AN ACCIDENT, OR THE ACCIDENTAL DEPLOYMENT IN A NON-ACCIDENT SITUATION.
- NHTSA ID
- 11221261
- Incident
- Apr 21, 2019
- Mileage
- 63,000 mi
Airbags
Filed Apr 15, 2019
SAME AS EVERYONE ELSE ON HERE. BLINKING DASHBOARD LIGHT OUT OF NOWHERE, OVER 7K TO FIX BUT CAN'T EXPLAIN WHY OR IF THAT WILL 100% FIX AN ISSUE. VEHICLE IS OVER 100K MILES BUT HAVE NEVER SEEN THIS WITH ANOTHER CAR LIKE THIS. REALLY CHEAP, AND HUGE LACK OF SAFETY AWARENESS BY THE COMPANY
- NHTSA ID
- 11196211
- Incident
- Apr 1, 2019
AirbagsSeat belts
Filed Mar 2, 2019
NO APPARENT REASON FOR PROBLEMS. SEATBELT WARNING LIGHTS FOR BOTH THE DRIVER AND FRONT PASSENGER BLINK/REMAIN LIT DUE TO PASSENGER AIRBAG MODULE MALFUNCTION. REPLACED FREE OF CHARGE UNDER EXTENDED WARRANTY AT DEALERSHIP. SEATBELT RETRACTORS ALSO REPLACED DUE TO SLACK, CAUSING SEATBELTS TO GET CAUGHT IN THE DOOR WHEN SHUT.
- NHTSA ID
- 11183586
- Incident
- Mar 1, 2019
- Mileage
- 58,000 mi
Airbags
Filed Feb 10, 2019
THE AIR BAG WARNING INDICATOR ILLUMINATED. I INSTALLED A NEW BATTERY. PRIOR TO THE INSTALLATION, THERE WERE NO ISSUES. AFTER THE INSTALLATION THE AIR BAG WARNING INDICATOR APPEARS AFTER THE CAR STARTS UP AND CONTINUE BLINKING.
- NHTSA ID
- 11175977
- Incident
- Jan 1, 2018
- Mileage
- 92,000 mi
Airbags
Filed Dec 27, 2018
AIRBAG LIGHT SHOWS AND BLINKS. DEALER SAYS MUST REPLACE CONTROL UNDER SEAT. NEW COST IS $6300 FOR PART. AIRBAG SYSTEM WILL NOT ACTIVATE UNLESS NEW CONTROL SYSTEM IS INSTALLED.DASH LIGHT BLINKS WHENEVER VEHICLE IS ON.
- NHTSA ID
- 11163643
- Incident
- Dec 23, 2018
- Mileage
- 27,246 mi
AIRBAG LIGHT FLASHING. INFINITI DEALERSHIP ADVISED SENSOR NOT WORKING. QUOTED $9,700 TO REPAIR. CALLED INFINITI CONSUMER AFFAIRS, I TRIED TO TALK ABOUT THE SAFETY ISSUES. THEY JUST CONTINUED TO SAY "NOT UNDER WARRANTY AND NO FINANCIAL ASSISTANCE AVAILABLE FROM INFINITI ". INFINITI COULD CARE LESS ABOUT SAFETY. I ALSO HAD THE SAME MODEL A YEAR AGO EXCEPT 2011. MY 16 YEAR OLD WAS INVOLVED IN AN ACCIDENT IN THIS CAR. IT WAS TOTALED. AIRBAGS DID NOT DEPLOY. THANK GOODNESS HE WAS OK.
- NHTSA ID
- 11133495
- Incident
- Sep 20, 2018
- Mileage
- 47,000 mi
Airbags
Filed Jul 28, 2018
THE PASSENGER AIRBAG IS DISABLED WHEN AN ADULT IS SITTING IN THE SEAT. THE LIGHT COMES ON NOTING THAT IT IS DISABLED AND THEN TURNS OFF. THIS HAPPENS MULTIPLE TIMES. THE ADULT WEIGHS ENOUGH TO TRIGGER THAT SENSOR TO NOT DISABLE THE AIRBAG. THIS IS A SERIOUS FAULT IN THE SENSOR AND SHOULD BE RECALLED IMMEDIATELY.
- NHTSA ID
- 11114240
- Incident
- Jul 27, 2018
THE AIR BAG WARNING LIGHT IS BLINKING AND THE PASSENGER SEAT AIR BAG LIGHT DOES NOT GO OFF WHEN THE SEAT IS OCCUPIED. I TOOK THE CAR TO AN INFINITI DEALER IN DAYTON, OHIO AND WAS TOLD THE FIX TO CORRECT THIS PROBLEM WAS OVER $7000. FEEL THIS IS LIKE A RANS VIABLE OPTIONS AND THEREFORE CAN CHARGE WHATEVER THEY CAN. THIS HAS DESTROYED THE RESALE VALUE OF MY CAR AND PUT ANY PASSENGERS AT RISK OF THE AIR BAG NOT DEPLOYING. IF YOU GO ON THE INTERNET YOU CAN SEE THAT THERE ARE MANY CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE. I THINK INFINITI HAS NO REAL DESIRE TO CORRECT THIS SITUATION. THEY LEAVE THE OWNER IN A NO WIN SITUATION - EITHER PLAY THE RANSOM OR PUT LOVED ONES AT RISK. I WONDER HOW MANY INFINITI"S ARE ON THE ROAD TODAY WITHOUT AN OPERATIVE PASSENGER AIR BAG. WHEN THE LIGHT STARTED BLINKING I WAS DRIVING FROM SOUTH CAROLINA TO OHIO. I FIRST NOTICED THE BLINKING LIGHT ON SUNDAY MAY 27, 2018
- NHTSA ID
- 11100024
- Incident
- May 27, 2018
- Mileage
- 69,055 mi
Airbags
Filed Mar 21, 2017
TL* THE CONTACT OWNS A 2010 INFINITI G37. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 06/21/17*LJ *CN
- NHTSA ID
- 10967537
- Incident
- Dec 22, 2016
- Mileage
- 35,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.