2010 INFINITI G37 Owner Complaints

My passenger airbag light is on and when I reported it to Infiniti, they told me it was the airbag sensor in the seat and that the entire seat would need to be replaced for a cost of over $2000.00. I understand there was a previous recall for the previous years, but not for 2010 models. In speaking with other Infiniti owners, I understand this is a common issue with the G37. Why has there not been a recall issued?

NHTSA ID

11657987

Incident

Apr 30, 2025

Passenger side airbag error code is displayed on my dash. It is error code B1018 occupant sensor malfunction.

NHTSA ID

11586047

Incident

Feb 1, 2024

The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are dangerous because they are known fire and safety hazards. Infiniti needs to be held accountable.

NHTSA ID

11556115

Incident

Nov 27, 2020

(UNKNOWN)There is a major problem with the dashboard cracking and peeling. This has been going on for a while now and it just keep getting worse. I have checked on line and I see where this is not an isolated problem. I don't understand why infiniti has not done a major recall by now. (UNKNOWN )The second problem with the infiniti is the battery going down. I am not sure why or for what reason the battery keep going down even if you drive it. This is also a problem that has been going on and it is not an isolated problem either. I have to keep getting battery boost every since we purchased this vehicle. I know infiniti has to know by now that this is a problem. This a major safety risk to me and others who maybe stranded late at night.

NHTSA ID

11550781

Incident

Oct 19, 2023

Passenger airbag light continues to flash and shows disabled

NHTSA ID

11542449

Incident

Aug 10, 2023

Inspection of vehicle exhibits extreme front subframe crossmember deterioration where condensation from air conditioning leaks onto and sits on crossmember. Afftected unit shows severe corrosion only on one side. This appears to be a very common issue surrounding vehicle model generation. Can lead to the front right control arm becoming unsupported and leading to loss of control of vehicle and fatal highway accident. Please investigate weather this issue is a safety concern from an engineering issue and requires corrective action from the manufacturer.

NHTSA ID

11533451

Incident

Jun 4, 2023

The contact owns a 2010 Infiniti G37. The contact stated while driving into the garage at an undisclosed speed, the vehicle accelerated unintendedly. The contact stated that the engine revved to 5,000 RPMS. The contact depressed the brake pedal, and the vehicle responded as needed. The contact stated that the failure occurred on three other occasions in a parking lot, and while driving on the roadway. The vehicle was taken to the dealer, where it was diagnosed but no cause for the failures were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.

NHTSA ID

11532074

Incident

Aug 13, 2022

Mileage

23,000 mi

Dashboard is cracking badly. This could possibly affect airbag function if this dashboard damage continues to worsten, an obvious safety issue.

NHTSA ID

11464380

Incident

May 12, 2018

The contact owns a 2010 Infiniti G37. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact later noticed that there was a crack in the dashboard. The dealer was made aware of the failure and informed the contact that they could repair the dashboard but not the airbags. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 80,000.

NHTSA ID

11438410

Incident

Aug 27, 2021

Mileage

80,000 mi

The contact owns a 2010 Infiniti G37. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11430487

Incident

Aug 25, 2019

Mileage

100,000 mi

Passenger side airbag sensor has failed - this is a serious threat to human life in case of an accident and I'm pretty sure this is illegal. I purchased the car March 2021 from a dealer in San Jose, and this did not show on the carfax report, nor did the dealer inform me of this defect. BaseD on my research this is a common problem with other G37's of the same year and into 2011. Infiniti of Beaverton, OR has quoted $7,000.00 to repair which is a little less than half the cost of the car's value. INFINITI SHOULD BE RESPONSIBLE FOR THIS AS IT IS A SERIOUS DEFECT AND IS A LIFE THREATENING SAFETY ISSUE!

NHTSA ID

11425986

Incident

Mar 1, 2021

PASSENGER SEAT SENSOR HAS FAILED, CAUSING THE SYSTEM TO BE INOPERATIVE. BASED ON RESEARCH, THIS IS A COMMON PROBLEM WHICH WAS ADDRESSED ON SOME NISSAN/INFINITI MODELS, BUT NOT THE G37 CONVERTIBLE. THE COST TO REPAIR IS PROHIBITIVE AT $9000.

NHTSA ID

11406523

Incident

Apr 1, 2021

Mileage

55,000 mi

INFINIT HAS ISSUES WITH THEIR CONVERTIBLE TOP MECHANISM. THEY RUN A METAL TO PLASTIC GEAR THAT STRIPS AND FAILS. THIS CAUSES THE TOP TO SOMETIMES STOP MID CYCLE AND THROW AN ERROR CODE. THEN THE OWNER IS UNABLE TO SECURE THE TOP. I HAD TO DRIVE TO THE DEALER WITH THE TOP IN MID POSITION, NOT SAFE. FRANKLY NOR IS IT TO SAFE TO TOW IN THAT POSITION. IN MY CASE THIS HAS HAPPENED TO ME MORE THAT ONCE. IF ONE GOOGLES "INFINITI CONVERTIBLE FLAP FAILURE" YOU WILL SEE IM NOT THE ONLY ONE. INFINITI HASN'T REWORKED THE PARTS (CAR WAS CANCELLED) OR COVERED THE REPAIRS WITH THE SAME DEFECTIVE PART. BETTER YET THESE REPAIRS ARE 2K PER OCCURRENCE TO RESOLVE. AND IN MY CASE FAIL EVERY OTHER YEAR.

NHTSA ID

11399104

Incident

Feb 1, 2021

Mileage

25,000 mi

FRONT PASSENGER SEAT OCCUPANCY CLASSIFICATION SENSOR (OCS) FAULT: B1018-00. THIS MEANS THAT PASSENGER AIRBAG IS DISABLED ALONG WITH WARNING LIGHTS ON THE DASH AND CONSOLE. CAR HAS ONLY 35K AND GARAGE KEPT AND DEALER MAINTAINED. THIS IS A KNOWN ISSUE ON MANY INFINITI / NISSAN MODELS THAT HAVE AN OFFICIAL RECALL, BUT NOT ON THE 2010 G37 FOR SOME REASON EVEN THOUGH IT USES THE SAME SENSOR AS OTHER MODELS WHICH DO HAVE A RECALL. INFORMED BY THE DEALER THAT THEY SEE A LOT OF THIS ISSUE AND THE ONLY WAY TO RESTORE PASSENGER SAFETY IS TO REPLACE THE SEAT WHICH UPWARDS OF $6900. EVEN IF I WANTED TO REPLACE THE SEAT, I WAS ALSO INFORMED THAT THERE ARE NO REPLACEMENT SEATS OR INTERNAL PARTS AVAILABLE SO I'M ON MY OWN! DUE TO THIS COMMON DESIGN FLAW IN INFINITI / NISSAN CARS THAT SHARE THIS SAME EXACT ISSUE, THIS MODEL SHOULD BE COVERED BY THE SAME RECALL.THE OTHER MODELS HAVE. MY VEHICLE USES THE SAME EXACT PARTS AS THE RECALLED ONES, HAS THE SAME ISSUES, AND YET BECAUSE OF SMALLER NUMBER OF COMPLAINTS BECAUSE THERE ARE JUST LESS OF THEM ON THE ROAD, THEY ARE EXCLUDED FROM THE SAME RECALL. THIS SAFETY ISSUE SHOULD BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED.

NHTSA ID

11394289

Incident

Jan 27, 2021

Mileage

35,000 mi

PASSENGER SEAT AIRBAG SENSOR HAS FAILED, SO THE AIRBAG WILL NOT DEPLOY. DASH WARNING LIGHT REMAINS ILLUMINATED WHILE IN OPERATION. SPOKE TO INFINITI AND WAS TOLD TO TAKE TO A DEALER FOR DIAGNOSTICS AND THEY CONFIRMED NO RECALL CURRENTLY. SPOKE TO THE LOCAL INFINITI DEALER WHO STATES THEY MUST DIAGNOSE THE PROBLEM AND CHARGE FOR THE SERVICE. SEAT SENSOR HAS FAILED AND REPAIR INCLUDES THE REPLACEMENT OF THE PASSENGER SEAT, WHICH COSTS AROUND $9K. THE CURRENT TRADE IN VALUE OF THE CAR IS $5-8K. NO ONE CAN SAFELY RIDE IN THE PASSENGER SEAT OF THIS VEHICLE. THIS SAFETY ISSUE SHOULD BE RECALLED BY INFINITI.

NHTSA ID

11349049

Incident

Jun 1, 2020

FAULTY PASSENGER AIRBAG SENSOR. THIS IS A HUGE SAFETY CONCERN, AND HAVING TO PAY $6000 TO FIX IT IS JUST RIDICULOUS.

NHTSA ID

11348476

Incident

Aug 2, 2020

MY 2010 INFINITI G37 CONVERTIBLE'S AIRBAG LIGHT STARTED FLASHING A MONTH OR SO AGO. I RECENTLY BROUGHT THE VEHICLE IN FOR SERVICE AND THEY CHARGED ME $149 TO INFORM ME THAT THE PASSENGER AIRBAG UNIT IN THE SEAT HAD A BAD SENSOR/RELAY AND THE COST TO REPLACE IT IS $7,500. YOU CANNOT JUST REPLACE THE RELAY, BUT RATHER HAVE TO REPLACE THE ENTIRE BOTTOM OF THE SEAT UNIT. IN MOST OTHER CARS, IT IS A FEW HUNDRED DOLLAR FIX AND ONLY REQUIRES REPLACING THE SENSOR/RELAY. I CALLED INFINITI CONSUMER AFFAIRS AND INFORMED THEM OF THIS AND THEY SAID THERE ARE NO RECALLS ON THEIR AIRBAG UNITS AND THAT NOTHING COULD BE DONE ABOUT THIS ISSUE, OTHER THAN PAYING $7,500 TO REPLACE THE UNIT. THE PART NUMBER IS "87300-JJ84A - CUSHION". THIS IS THE SECOND INFINITI VEHICLE THAT I HAVE HAD ISSUES WITH THE AIRBAGS. I HAD A 2008 INFINITI G35 SEDAN WHICH WAS IN AN ACCIDENT WHERE A CAR HIT ME FROM BEHIND AT 40-50 MILES PER HOUR (I WAS STOPPED) AND THE AIRBAGS DID NOT DEPLOY. I WILL FILE A SEPARATE COMPLAINT REGARDING THIS VEHICLE. ARE THERE ANY RECALLS ON INFINITI AIRBAGS? *TR

NHTSA ID

11327919

Incident

Jun 5, 2020

Mileage

86,210 mi

IN 2013 I BEGAN NOTICED THE DASH BECOMING TACKY AND DIFFICULT TO CLEAN. BY 2015, THE DASH BEGAN TO POOL AND REFLECT SUNLIGHT WHILE DAY DRIVING. SHORTLY AFTER THE POOLING STARTED, THE DASH BEGAN CRACKING AND BECAME SOFT, WITH DAMAGE OCCURRING WHEN TOUCHED.

NHTSA ID

11324874

Incident

May 20, 2015

Mileage

35,000 mi

THE DASHBOARD IS MELTING. THIS CREATES ASHINE THAT CAUSES A REFLECTION OFF THE WINDSHIELD THAT MAKES IT DIFFICULT TO SEE DURING CERTAIN DAYLIGHT CONDITIONS. I HAVE NEVER HAD A VEHICLE MADE WITH SUCH A DEFECT. I HAVE BEEN UNABLE TO STOP THIS MELTING FROM HAPPENING & FROM DOING INTERNET RESEARCH IT APPEAR MANY OTHERS HAVE HAD A SIMILAR ISSUE WITH THEIR INFINITI'S. THE DASHBOARD IS ALL STICKY, AND ANYTHING PUT ON IT GETS STUCK LIKE AN ADHESIVE GLUE IS ON IT. I WOULD LIKE INFINITI TO REPLACE MY DASHBOARD WITH A LKQ DASHBOARD AS A RECALL.

NHTSA ID

11321282

Incident

Jul 15, 2019

TOP OF DASH BECOMES EXTREMELY SHINY AND STICKY AFTER 1 HOUR OF SUNLIGHT THROUGH THE WINDSHIELD CASING UNWANTED GLARE IN WINDSCREEN. TEMPORARILY CAN BE CLEANED WITH SOAP AND WATER AND RETURNS TO DULL NON STICKY APPEARANCE, BUT ONLY TEMPORARY. NEXT TIME CAR IS IN THE SUN FOR ABOUT AN HOUR OF DRIVING OR PARKING, THE THE SHININESS AND STICKINESS RETURNS CAUSING MASSIVE REFLECTIONS IN THE WINDSHIELD. MAKES NO DIFFERENCE IF CAR IS STATIONARY OR IN MOTION. NO PRODUCT HAS BEEN USED ON THE DASHBOARD OTHER THAN SOAP AND WATER AS NEEDED. SUSPECT THE UV PROTECTION OR PLASTICS ARE FAILING. CAR ONLY HAS 35K MILES AND IS GARAGE KEPT. THERE WAS A SIMILAR PROBLEM AND LATER CLASS ACTION SUITE FOR OLDER NISSANS AND INFINITI, BUT THE PROBLEM DOESN'T LOOKED TO BE SOLVED IN NEWER CARS.

NHTSA ID

11316640

Incident

Mar 6, 2020

Mileage

35,000 mi

THE DASH ON MY VEHICLE HAS BEEN SLOWLY CRACKING AND FALLING APART FOR ABOUT 2 YEARS. MORE AND MORE FRACTURES ARE OCCURRING ON THE VEHICLE AS IT SITS. THIS IS A KNOWN ISSUE AND WAS RECALLED ON MY 2004 LEXUS RX330 A FEW YEARS AGO FOR THE SAME EXACT PROBLEM. THIS IS CLEARLY A MANUFACTURING DEFECT AND SHOULD BE ADDRESSED BY INFINITI OR THE DASH MANUFACTURER.

NHTSA ID

11282426

Incident

Nov 26, 2019

AIRBAG LIGHT SHOWS AND BLINKS AFTER STARTING THE VEHICLE AND WHILE DRIVING. DEALERSHIPS WANT OVER $6000 FOR PART. AIRBAG SYSTEM WILL NOT ACTIVATE UNLESS NEW CONTROL SYSTEM IS INSTALLED. DASH LIGHT BLINKS WHENEVER VEHICLE IS ON. HAVE REST MULTIPLE TIMES, BUT THE BLINKING COMINGS BACK.

NHTSA ID

11280407

Incident

Nov 8, 2019

Mileage

109,000 mi

THE DASHBOARD IS MELTING AND CAUSES REFLECTIONS AT CERTAIN ANGLES CAUSING DISTORTION IN THE VISION. A PART OF THE WIND SHIELD JUST SHOWS THE REFLECTION OF THE DASHBOARD HAMPERING ROAD VISION

NHTSA ID

11277002

Incident

Jan 1, 2019

AT APPROXIMATELY 58000 MILES, THE AIRBAG WARNING LIGHT ILLUMINATED. AFTER TAKING IT TO A DEALER, IT WAS DETERMINED THAT A $7000+ REPAIR IS NEEDED. INTERNET SEARCHES SHOWS THIS IS A DESIGN FLAW THAT INFINITI IS AWARE OF. IN FACT, THEY HAVE RECALLED SIMILAR VEHICLES WITH THE SAME DESIGN BUT NOT MY PARTICULAR VEHICLE. EITHER THE DESIGN IS INCORRECT OR IT'S NOT. THIS IS A FLAW THAT SHOULD BE ADDRESSED BY THE MANUFACTURER.

NHTSA ID

11270860

Incident

Oct 1, 2019

Mileage

58,000 mi

OCCUPANT CLASSIFICATION SYSTEM MALFUNCTION. I HAVE A 2010 INFINITI G37 WITH 89000 MILES, NEVER HAD ANY ACCIDENT BEFORE. RECENTLY THE AIR BAG LIGHT STARTED FLASHING FOR NO APPARENT REASON. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST SEVERAL THOUSANDS DOLLAR TO FIX. AFTER DOING RESEARCH IT SUGGESTS THIS IS A VERY COMMON PROBLEM THAT MANY INFINITI/NISSAN OWNERS ARE CURRENTLY HAVE. NISSAN HAS RECALL FOR THIS PARTICULAR PROBLEM FOR VERY SELECTED VEHICLE BUT I THINK A WIDER RANGE OF RECALL SHOULD BE DONE BY INFINITI/NISSAN.

NHTSA ID

11253090

Incident

Aug 1, 2019

Mileage

89,000 mi