RoadVitals

1997 INFINITI J30

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Mar 12, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
3 injuries, 0 deaths reported

Overview

Our database contains 11 NHTSA owner-reported complaints for the 1997 INFINITI J30, most frequently naming the electrical, driver assistance and fuel system categories. 36 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical323.1%
  • Driver assistance323.1%
  • Fuel system17.7%
  • Interior & seats17.7%
  • Seat belts17.7%
  • Steering17.7%
  • Airbags17.7%
  • Suspension17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureInterior & seats
Filed Mar 12, 2010

THE REAR PASSENGER DOOR STOPPED WORKING , A MONTH LATER THE REAR DRIVERS DOOR STOPPED WORKING, 2 WEEKS LATER THE DRIVERS DOOR STOPPED WORKING ON MY 1997 INFINITI J30 (WHICH I PURCHASED NEW, ONLY 107,000 MILES ON IT).NOW THE ONLY DOOR THAT WORKS IS THE FRONT PASSENGER DOOR. THERE ARE NO BLOWN FUSES. IT SEEMS THERE IS A PROBLEM WITH THE ACTUATOR THAT ELECTRONICALLY OPENS AND CLOSES THE MECHANISM. IF THE OTHER DOOR FAILS , I WILL NOT BE ABLE TO ENTER OR EXIT THE VEHICLE. IF THIS SHOULD HAPPEN WHILE I AM DRIVING THE VEHICLE, IT COULD BE LIFE THREATENING. *TR

NHTSA ID
10319355
Incident
Mar 12, 2010
Mileage
107,000 mi
Airbags
Filed Sep 16, 2004
Crash reported1 injury reported

WHILE DRIVING 65 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND NONE OF THE SIX AIR BAGS DEPLOYED UPON IMPACT. THE PASSENGER SUSTAINED BRUISING AND LOWER BACK PAIN. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

NHTSA ID
10092401
Incident
Sep 14, 2004
Mileage
61,000 mi
Seat belts
Filed Oct 6, 2003

THE PLASTIC HARNESS RETAINER LATCH FOR THE CHILD SAFETY SEAT BROKE OFF WHILE THE CHILD WAS IN THE SEAT. MANUFACTURER WAS INFORMED OF THE PROBLEM AND WANTED TO REMEDY THE PROBLEM, BUT THE CONSUMER DID NOT TRUST THIS PARTICULAR SEAT ANYMORE. *AK

NHTSA ID
10042401
Incident
Oct 1, 2003
Mileage
80,000 mi
Electrical
Filed Sep 26, 2003

WHILE MAKING A LEFT TURN OUT OF A BUSINESS ONTO HIGHWAY 59 SOUTH , INTO ONCOMING TRAFFIC. IT WAS RAINING, I HAD TURNED ON MY TURN SIGNAL AND I WAS TURNING ON MY WIPERS, AS I TURNED MY MY WINDSHEILD WIPER THE KNOB CAUGHT INSIDE MY STEERING WHEEL LOCKING ME FROM TURNING. I HAD ONCOMING TRAFFIC COMING AT ME SO I YANKED REAL HARD AND BROKE THE WIPER KNOB.I DO NOT KNOW HOW THAT COULD HAVE HAPPENED. I WOULD LIKE TO KOW IF ANYONE ELSE HAS HAD THAT TYPE OF PROBLEM. IF THE KNOB HAD NOT BROKEN, I WOULD HAVE BEEN BROAD SIDED BY TWO LANES OF ONCOMING TRAFFIC. TALK ABOUT WEAK KNEES...I HAVE NOT REAPIRED YET, AFRAID IT MAY HAPPEN AGAIN.

NHTSA ID
10039574
Incident
Aug 11, 2003
Fuel system
Filed Jan 26, 2001

FUEL INJECTORS WERE BAD, THEY LEAKED QUITE A BIT OF FUEL.CONTACTED DEALER, AND DEALER SAID IT SHOULD JUST BE FLUSHED. BUT, WHEN TAKEN TO A INDEPENDENT MECHANIC,MECHANIC INFORMED CONSUMER THAT IT WAS BAD. ON RAINING DAYS IT WOULD GET WORSE. FROM TIME TO TIME VEHICLE WILL NOT TURN ON. *AK

NHTSA ID
879118
Incident
Jun 1, 2000
Driver assistance
Filed Oct 26, 2000
Crash reported

WHILE DRIVING VEHICLE LUNGED FORWARD, CRASHING INTO A BUILDING AND CAUSING SERIOUS DAMAGE. NO PRIOR PROBLEMS REGARDING THIS COMPLIANT. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID
873884
Incident
Oct 26, 2000
Electrical
Filed Jul 28, 2000

WHEN I TURNED THE KEY TO START MY CAR THAT MORNING THE BATTERY BLEW UP. IT HAD ENOUGH FORCE THAT IT DAMAGED MY HOOD. WHEN I TOLD MY SERVICE ADVISOR ABOUT IT SHE DIDN'T SOUND AT ALL SUPRISED. SHE MERELY TOLD ME THAT THE BATTERY MUST HAVE GOTTEN TOO DRY. LATER I TOLD HER THAT THE BATTERY SHOULDN'T HAVE EXPLODED LIKE THAT EVEN IF IT WAS DRY. I SAID I HAD NEVER KNOWN ANYONE WHO HAD A BOTTERY BLOW UP LIKE THAT, AND SHE SAID "OH, IT HAPPENS ALL THE TIME." SHE WENT ON TO TELL ME THAT THEY HAVE "ABOUT ONE PER WEEK." THIS SEEMS EXTREMELY DANGEROUS TO ME BECAUSE SOMEONE COULD HAVE BEEN SEVERELY INJURED IF THEY HAD THEIR FACE ANYWHERE CLOSE TO THAT BATTERY WHEN I TURNED THE IGNITION. *AK

NHTSA ID
726159
Incident
Jul 18, 2000
Electrical
Filed Feb 1, 1999

HORN FAILED. YH

NHTSA ID
607243
Incident
Sep 10, 1997

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB13-007H

STRUCTURE; VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB09-039J

STRUCTURE; VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB10-067C

WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB16-006A

ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-008

EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.

ITB18-037

EQUIPMENT; STRUCTURE

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI J30 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000
2008000
2007000
2006100
2005000
2004000
2003000
2002100
2001100
2000100
1997Viewing110046.4
1996300
1995191043.7
1994211052.9
1993241050.4
1992200
1991000
1990000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.