2004 INFINITI M Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 INFINITI M, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system2100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
AFTER APPROX. 60,000 MILES I BEGAN TO STALL OUT. THIS HAPPENED 2 TIMES BEFORE I COMPLETELY FIGURED OUT THAT I WAS OUT OF GAS BUT YET MY FUEL GAUGE READ HALF A TANK OR MORE. AFTER STALLING A 3RD TIME AND FOUND OUT THAT IT WAS MISREADING THE FUEL LEVEL AND LUCKILY I HAD PURCHASED A GAS JUG TO CARRY IN MY TRUNK AT ALL TIMES. INFINITI REFUSED TO GIVE ME A FREE EVALUATION, $140 COST, AND I ENDED UP HAVING THE SENDING UNIT REPLACED 700$ PLUS IN REPAIR. AFTER ALL THIS THE CAR HAD THE SAME PROBLEMS. DURING THESE TIMES IN STALLED I WAS ON A MAJOR BRIDGE IN NORTHERN NEW JERSEY. IN PANIC I TRIED TO GET ONTO THE SHOULDER AND FEEL MY CAR SEAT MY ALSO BE OFF-ALIGNMENT NOW DUE TO TRYING TO JERK MY BODY AROUND TO SEE TRAFFIC COMING ON THE BRIDGE WHEN MY CAR COMPLETELY STOPPED. I NOW HAVE A CAR THAT STILL NEEDS A NEAR INSTRUMENT CLUSTER, AND MAYBE A BROKEN DRIVER'S SEAT. I SPEND APPROX. $1200-$1500 IN TOWING/REPAIRS/GAS AND MANY MORE IN HEADACHES.TO MAKE MATTERS WORSE THE WHEN I STALLED I HAD TO LEAVE MY CAR FOR HOURS IN A PARKING LOT UNTIL I COULD GET GAS OR A TOW, AND A ROCK HIT MY WINDSHIELD FROM THE BRIDGE ABOVE AND NOW HAVE A CRACKED. INFINITI HAS TAKEN NO RESPONSIBILITY IN THIS MANNER AND AFTER SPENDING A LOT OF MONEY (AN ADDITIONAL $100 FOR A USED TEMPORARY INSTRUMENT CLUSTER AND $140 FOR THE ESTIMATE AT THE DEALERSHIP), I STILL HAVE A CAR THAT NEEDS A NEW INSTRUMENT CLUSTER, WINDSHIELD, AND PROBABLY A DRIVER SEAT PART THAT CONTROLS THE MOVEMENT. THEY DIDN'T EVEN OFFER A DISCOUNT FOR REPAIRS.NOW, I CAN'T SELL THE CAR MORALLY WITHOUT TELLING THE BUYER OF THE ISSUES. I DON'T WANT TO CONTINUE TO DRIVE AN UNSAFE VEHICLE, AND I DON'T KNOW WHAT TO DO .... I FEEL THAT 2003-2004 INFINITI M45 OWNERS ARE BEING PUNISHED BECAUSE THIS CAR WAS ONLY MADE FOR 2 YEARS AND BECAUSE OF THE HIGH PRICE TAG THERE AREN'T AS MANY SOLD IN THE US. THAT DOESN'T MEAN THIS ISN'T A HUGE ISSUE. *TR
GAS GAUGE ASSEMBLY WAS GIVING INCORRECT AMOUNT OF FUEL IN THE TANK. I RAN OUT OF GAS AND WAS STRANDED BACK IN 2009. HAD INFINITI REPLACE AND FIXED THE UNIT. NOW TWO YEARS AND ABOUT 20K MILES LATER THE FUEL GAUGE ASSEMBLY IS NOT WORKING AGAIN AS CONFIRMED BY INFINITI SERVICE TODAY (1/30/2012). I'VE READ MANY POST WHERE THIS SEEMS TO BE AN ISSUE WITH THE 2003-2004 M45 MODELS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .