Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 INFINITI M35 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2007 INFINITI M35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD EXPOSURE TO SUNLIGHT- MELTS/ STICKY, EMITS A CHEMICAL ODOR AND DISPLAYS CRACKS. *SMD THE CONSUMER STATED THE AIR BAG RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 06/19/2017*JS
THIS CAR HAS ALWAYS BEEN GARAGED AND PROFESSIONALLY DETAILED...I NOTIFIED INFINITI ABOUT MY DASHBOARD CRACKING IN SEVERAL PLACES AND GOT NOWHERE ABOUT 2 YEARS AGO. NOW, MANY MORE CRACKS HAVE OCCURRED AND THE DASHBOARD NOW IS ALSO SOFTENING TO THE POINT THAT I GET GLARE IN MY WINDSHIELD AND THE DASH IS SO SOFT THAT IT IS VERY TACKY AND IF ACCIDENTALLY IS HIT WITH A FINGERNAIL, THE SURFACE COMES RIGHT OFF LIKE PUTTY.
2007 INFINITI M35. ~71,000 MILES. DASHBOARD TEXTURE IS CHANGING. LIGHT REFLECTS DIFFERENTLY FROM ONE SECTION TO ANOTHER AND FEELS STICKY, LIKE IT IS MELTING, AND NOW IS SHOWING CRACKS.
2007 INFINITI M35. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD STARTING TO CRACK. *SMD MA 10/22/2015
DASHBOARD MELTING AND CRACKING. *TR
LIFT STRUTS/CYLINDERS FOR HOOD GAVE WAY AND HOOD CAME DOWN ON PERSON WORKING ON CAR. LIFTED BACK UP, PUT DOWN AND OPENED AGAIN AND NOTICED THAT THE HOOD WOULD NOT STAY OPEN. THIS CAR DOES NOT PROVIDE A "STICK" OPTION TO HOLD THE HOOD.. ONLY THE LIFT STRUTS/CYLINDERS HOLD THE HOOD OPEN AND THEY ARE NOT WORKING. *TR
DASHBOARD MELTING I REPORTED AWHILE AGO BUT WAS NOT SATISFIED WITH OUTCOME. *TR
THE DASHBOARD IS MELTING WHEN THE CAR IS IN THE OPEN ON A SUNNY DAY. AND THERE ARE A LOT OF CRACKS ON THE DASHBOARD. *JS
IN LATE 2012, I NOTICED HAIRLINE CRACKS BEGINNING TO FORM IN VARIOUS AREAS OF MY VEHICLE'S LEATHER DASHBOARD. IN APPROXIMATELY MAY-JUNE OF 2013, I NOTIFIED INFINITI CORPORATE CUSTOMER SERVICE OF THIS EVENT. I WAS ADVISED TO BRING THE VEHICLE TO MY INFINITI DEALER SO THEY COULD CREATE AN INCIDENT REPORT AND GATHER PHOTOS. THEN A REVIEW COMMITTEE WOULD DECIDE WHETHER INFINITI WOULD REPLACE THE DASH OR PROVIDE SOME COMPENSATION TOWARD REPLACEMENT. IN SEPTEMBER, 2013, I RECEIVED A LETTER STATING THAT SINCE THE AUTO WAS OUT OF THE NEW WARRANTY PERIOD, THAT INFINITI WOULD NOT TAKE ANY ACTION, NOR RESPONSIBILITY FOR THIS DEFECT. SINCE THIS TIME, THE PROBLEM HAS FURTHER DETERIORATED AND I HAVE READ OF NUMEROUS OTHER CONSUMER COMPLAINTS. CONTRARY TO THE REASONING FOR DISALLOWING A REMEDY FOR THE DASH, IN 2013 ALSO, I RECEIVED AN UNSOLICITED LETTER EXTENDING THE VEHICLE WARRANTY FOR POTENTIAL PEELING OR CRACKING IN THE WOOD DOOR TRIM OF MY VEHICLE. *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .