AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2007 INFINITI M35
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 155 NHTSA owner-reported complaints for the 2007 INFINITI M35, most frequently naming the airbags, interior & seats and steering categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 68 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2012 | 1 | 36 |
| Mar 2013 | 2 | 38 |
| Jun 2013 | 1 | 39 |
| Oct 2013 | 2 | 41 |
| Nov 2013 | 4 | 45 |
| Dec 2013 | 1 | 46 |
| Jan 2014 | 2 | 48 |
| Feb 2014 | 3 | 51 |
| May 2014 | 1 | 52 |
| Jun 2014 | 5 | 57 |
| Jul 2014 | 5 | 62 |
| Aug 2014 | 1 | 63 |
| Sep 2014 | 2 | 65 |
| Oct 2014 | 1 | 66 |
| Nov 2014 | 1 | 67 |
| Jan 2015 | 1 | 68 |
| Feb 2015 | 3 | 71 |
| Mar 2015 | 1 | 72 |
| Apr 2015 | 2 | 74 |
| May 2015 | 1 | 75 |
| Jun 2015 | 1 | 76 |
| Aug 2015 | 2 | 78 |
| Nov 2015 | 1 | 79 |
| Dec 2015 | 2 | 81 |
| Jan 2016 | 1 | 82 |
| Feb 2016 | 1 | 83 |
| Mar 2016 | 2 | 85 |
| Apr 2016 | 1 | 86 |
| May 2016 | 3 | 89 |
| Jul 2016 | 4 | 93 |
| Aug 2016 | 2 | 95 |
| Sep 2016 | 3 | 98 |
| Oct 2016 | 5 | 103 |
| Nov 2016 | 1 | 104 |
| Dec 2016 | 4 | 108 |
| Jan 2017 | 7 | 115 |
| Feb 2017 | 6 | 121 |
| Mar 2017 | 7 | 128 |
| Apr 2017 | 2 | 130 |
| May 2017 | 1 | 131 |
| Jun 2017 | 2 | 133 |
| Aug 2017 | 1 | 134 |
| Sep 2017 | 1 | 135 |
| Nov 2017 | 1 | 136 |
| Jan 2018 | 1 | 137 |
| May 2018 | 1 | 138 |
| Jun 2018 | 2 | 140 |
| Jul 2018 | 2 | 142 |
| Aug 2018 | 1 | 143 |
| Aug 2019 | 1 | 144 |
| Feb 2020 | 1 | 145 |
| May 2020 | 2 | 147 |
| May 2021 | 1 | 148 |
| Jul 2021 | 1 | 149 |
| Aug 2021 | 1 | 150 |
| Feb 2022 | 1 | 151 |
| May 2022 | 1 | 152 |
| Aug 2022 | 1 | 153 |
| Apr 2025 | 1 | 154 |
| Mar 2026 | 1 | 155 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags4527.8%
- Interior & seats4024.7%
- Steering2616.0%
- Driver assistance95.6%
- Body & structure95.6%
- Tires & wheels74.3%
- Electrical63.7%
- Engine42.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I am filing a complaint regarding a safety-related failure of the driver’s seat bracket in my vehicle. The bracket has broken, causing the driver’s seat to rock back and forth while the vehicle is in motion. I took the vehicle to an authorized dealer for inspection, and they confirmed that the seat bracket has failed. I was also informed that the replacement part is no longer in production and is unavailable. This condition poses a significant safety risk. A loose or unstable driver’s seat can impair vehicle control, increase driver distraction, and reduce the effectiveness of seatbelt and airbag systems in the event of a crash. As a result, this defect substantially increases the likelihood of an accident and the risk of serious injury. I am aware that there have been numerous similar complaints regarding this issue, yet no recall has been issued. Given the safety implications and apparent frequency of this defect, I believe this matter warrants further investigation and corrective action.
- NHTSA ID
- 11728078
- Incident
- Mar 23, 2026
I was driving home recently and the back of my seat near the base gave out on me, the lower back/bottom raising motor was working but the seat was not going up. Upon inspection I found that the welds on the seat bracket had broken, going online and searching found me countless forums of seat brackets breaking during driving. Two main issues with this 1. I almost lost control due to the sudden drop 2. If I was to get into a collision the seat is not secure whatsoever. This is not an uncommon issue and I am astonished no recall has been given Sources of similarity [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11657916
- Incident
- Apr 28, 2025
Electrical fault in a sensor that I believe causes the engine to shut down. This issue was reported to Infiniti but not corrected; although, Nissan issued a voluntary recall citing a sensor failure that can lead to engine shutdown.
- NHTSA ID
- 11479834
- Incident
- Apr 25, 2019
Failure of Occupant Detection Sensor. Air bag light keeps blinking.
- NHTSA ID
- 11463397
- Incident
- May 3, 2022
WHILE TRAVELING 65 MPH ON AN INTERSTATE MY CAR SLOWED TO APPROXIMATELY 20MPH AND IWOULD NOT ACCELERATE. THE SLIP INDICATOR/VOC AND CHECK ENGINE LIGHT CAME ON AND ALL I WAS ABLE TO DO WAS MAKE IT TO THE EXIT WITH MY HAZARD LIGHTS ON. I THOUGHT MAYBE THE BATTERY OR ALTERNATOR WAS THE CAUSE. I TESTED BOTH AND BOTH WERE GOOD. I WAS BEEN TRYING TO TRACK DOWN THE PROBLEM AND HAD BEEN AT A LOSS UNTIL I STARTED TO INVESTIGATE DISCOVERING THAT SEVERAL 07 INFINITY MODELS HAVE BEEN HAVING THE SIMILAR ISSUE AS MINE.
- NHTSA ID
- 11452937
- Incident
- Feb 18, 2022
There are cracks all along the airbags in the front of the vehicle just like the previous recalled Infiniti models
- NHTSA ID
- 11428786
- Incident
- Aug 1, 2021
On 7/13/21 afternoon, I parked my car in a parking garage of Purdue University, located in West Lafayette, IN. Around 6 pm, as I was backing out of my parking spot on reverse gear and turning the steering wheel, the car seemed sluggish. So, I pressed the accelerator -- lightly, I believe . All of a sudden, the car just took off, moving backward very fast in a semicircle. It first hit the back of a parked car with its front right side and then a concrete wall with its back with tremendous force. I was alone in the car. I called my wife. She came from our home and called 911. The university police and medic arrived promptly, as did two of our friends. One friend drove my wife and me to IU Health Hospital emergency in Lafayette, IN, and the other friend waited at the accident spot for AAA to come. Apparently, AAA came a little later and towed the car to Nissan of Lafayette body shop. Based on the x-rays and CT scans done at the emergency, the attending physician's assistant told me -- apparently, after consulting with a neurosurgeon -- that I suffered two fractures in a neck bone ("transverse process of cervical vertebra"). She gave me a hard collar and asked me to wear it 24 hours a day, expect when taking a shower, for 6 to 8 weeks. She also asked me to see a neurosurgeon, whom I will see on 7/26/21. The body shop person I spoke with next day told me that the car would likely be totaled (the car is still there). Since then, I have been thinking why the car moved so fast and also searching the web to find out any reason for it. Could it be an instance of the "sudden acceleration" problem? I must say that I have been driving Infiniti cars for many years. I have been very pleased with them so far, as well as the service provided by Infiniti dealers, especially my current one, Dreyer & Reinbold Infiniti of Indianapolis. I have decided to inform NHTSA of this accident so that no other person driving an Infiniti car meets with an accident like this.
- NHTSA ID
- 11425278
- Incident
- Jul 13, 2021
I have a 2007 Infiniti M35S that has been garaged kept since purchase. My dashboard has started to crack and exude a shiny, sticky, messy substance. I do not know whether this substance is toxic to the touch or my respiratory system. I have never used any type of cleaner or solvents on my dashboard, only a microfiber towel and water. I'm not sure how to answer how my safety or the safety of others is at risk since I don't know what the particular substance is. Secondly does the fragile state of the dashboard put me and my passengers at greater risk of injury with the discharge of an airbag. I have read several complaints where other Infiniti owners are experiencing the same issue with Infiniti vehicles circa 2006 - 2008. Infiniti should do the right thing and fix this problem!!
- NHTSA ID
- 11417503
- Incident
- May 17, 2021
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
ELECTRICAL SYSTEM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ELECTRICAL SYSTEM
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ELECTRICAL SYSTEM
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
VISIBILITY/WIPER
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
VISIBILITY/WIPER
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.