Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
60
Latest Apr 21, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Feb 12, 2008
What this page shows
Our database holds 60 NHTSA owner-reported complaints for the 2008 INFINITI M35. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 60 · page 1 of 3
Airbags
Filed Apr 21, 2026
Crash reported1 injury reported
The contact owned a 2008 Infiniti M35. The contact stated that while driving approximately 27 MPH, another vehicle making a left turn from the opposite direction failed to yield and crashed into the front driver's side of the vehicle by the front tire location. The contact stated that the under-hood components were pushed to the right side of the vehicle. The air bags failed to deploy. The contact did not recall whether warning lights were illuminated. The contact noticed that there was a significant amount of steam coming from under the hood, and the contact turned off the engine. A police report was filed. The contact was transported to the Emergency Room by the daughter's boyfriend. The contact sustained severe, persistent pain from the left hip through the buttock and the knee. The left big toe and three little toes were weak and numb. The contact underwent nerve testing and X-rays and was diagnosed with nerve damage. The contact sustained a swollen left hand, traumatic pain on the back shoulder, left wrist, and hand nerve damage, significant hip pain, three bulges on the disc, large bruises on the kneecap, inner thigh, and chin. The contact sustained a bruised and swollen left hand, unstable and wobbly left leg, and midback. The contact sustained other severe injuries that aggravated the contact's underlying medical condition. The vehicle was towed and totaled by the other vehicle insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 180,000.
NHTSA ID
11732732
Incident
Apr 1, 2026
Mileage
180,000 mi
ElectricalVisibility
Filed Dec 20, 2023
Fire reported
The treasure hunters C sold n e this car it voughy on fla n we s exposed wires
NHTSA ID
11561155
Incident
Dec 1, 2023
Filed Oct 27, 2022
I purchased a new 2008 Infiniti M-35 equipped with technology package that included navigation. My car has 74,000 miles and needs a map update. I tried to purchase from Infiniti the CD update in which I found out was discontinued in 2020. I was told to use my mobile device in which reminded Infiniti to do so would violate state law and creates a safety hazard. Considering 15 year parts availability the update should be available. I believe Infiniti should provide a navigation update to help insure safety before someone is killed.
NHTSA ID
11491147
Incident
Oct 27, 2022
Interior & seatsSuspension
Filed Sep 30, 2020
MY DASHBOARD IS CRACKED ALL OVER THE SEATS ARE FADED AND THE SHOCKS AND STRUTS ARE BAD AT 120,000 MILES
NHTSA ID
11362047
Incident
Sep 30, 2020
Mileage
120,000 mi
Visibility
Filed Aug 9, 2020
YES....THE ENTIRE DASHBOARD IS LITERALLY MELTING.....IT'S BECOME STICKY AND SUPER SHINY. DURING THE DAY (IN BRIGHT SUNSHINE), I CAN HARDLY SEE THE ROAD BECAUSE OF THE REFLECTION FROM THE DASHBOARD....TRUST ME, IT'S THAT BAD. WHEN I SEARCHED THIS PROBLEM ON THE INTERNET, I FOUND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE ARE LITERALLY THOUSANDS OF REPORTED MELTING DASHBOARDS. AND, THAT'S ONLY THE ONES WHO HAVE COMPLAINED. I CAN IMAGINE THAT THERE ARE TENS OF THOUSANDS WHO HAVE THIS VERY SAME PROBLEM THANK YOU FOR LISTENING TO ME COMPLAIN PLEASE HELP.
NHTSA ID
11344247
Incident
Jul 9, 2020
Mileage
145,000 mi
Engine
Filed Mar 13, 2019
2008 INFINITI M35. CONSUMER WRITES IN REGARDS TO EVAPORATOR EMISSION VAPOR VENT VALVE REPAIRS. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD *TR
NHTSA ID
11184132
Incident
Jan 9, 2018
Visibility
Filed Oct 30, 2018
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE SUN ROOF EXPLODED WITHOUT ANY WARNING. THE DEALER FRESNO INFINITI (711 W PALMDON DR, FRESNO, CA 93704 (559)435-5001) WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AN INVESTIGATION HAS TAKEN PLACE WITH THE CONTACT INSURANCE AGENCY STATE FARM. THE FAILURE MILEAGE WAS 129,780.
NHTSA ID
11144188
Incident
Oct 30, 2018
Mileage
129,780 mi
Airbags
Filed Nov 9, 2017
"TAKATA RECALL" AIRBAG IN STEERING WHEEL IF DEPLOYED MAY CONTAIN SHRAPNEL THAT CAN BE FATAL TO OPERATOR OF VEHICLE. NOTHING HAS OCCURRED, I WAS NOTIFIED OF A CLASS ACTION SUITE AGAINST TAKATA.
NHTSA ID
11044783
Incident
Nov 7, 2017
Mileage
130,000 mi
Steering
Filed Oct 1, 2017
MY 2008 INFINITI M35X WHILE I AM DRIVING ON HIGH WAY WILL UNEXPECTEDLY WONDER LEFT OR RIGHT ESPECIALLY IF I AM CHANGING LINES WHEEL I HAVE TO HOLD STEERING WHEEL VERY TIGHT TO BE ABLE TO CONTROL CAR OTHERWISE I COULD CAUSE ACCIDENT . IF I AM DRIVING IN CITY, SOMETIMES IT GOES STRAIGHT THEN SUDDENLY IT WILL VEER RIGHT OR LEFT . THIS IS HAPPENING SINCE I GOT CAR. I HAVE TAKEN IT TO THE MECHANIC AND VERIFIED THE ALIGNMENT WAS CORRECT. I TRY NEW TIRES, MECHANIC REPLACED INNER AND OUTER TIE ROD NOTHING CORRECTS THE ISSUE. I HAVE FOUND MANY MANY DISCUSSIONS ON THIS ISSUE AND IT APPEARS A FAULTY RACK AND PINION BUT THE COMPANY WILL NOT REPLACE IT UNLESS YOU STILL HAVE WARRANTY LEFT. THIS IS A MAJOR SAFETY ISSUE AND ALMOST RESULTED IN AN ACCIDENT MANY TIMES.
NHTSA ID
11030732
Incident
Dec 21, 2016
Airbags
Filed Aug 31, 2017
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2008 INFINITI M35. AFTER SLOWING THE VEHICLE DOWN, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A MOTORIST TRAVELING ON THE WRONG SIDE OF THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE APPROXIMATELY 115,000. UPDATED 10/18/17*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. *JS
NHTSA ID
11020733
Incident
Aug 24, 2017
Mileage
115,000 mi
AirbagsFuel system
Filed Aug 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE SECOND NOTIFICATION IN JANUARY OF 2017. THE DEALER (INFINITI OF SOUTH ATLANTA 4201 JONESBORO RD, UNION CITY, GA, 30291) STATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY EXPERIENCED ISSUES WITH THE DASHBOARD FRACTURING DUE TO THE REMEDY. THE DEALER WAS WAITING ON DASHBOARDS BEFORE REPAIRING THE PASSENGER SIDE AIR BAG INFLATOR. THE MANUFACTURER WAS NOT CONTACTED. IN ADDITION, THE CONTACT STATED THAT THE FUEL TANK NOZZLE CONTINUED TO CLICK OFF WHEN THE FUEL TANK WAS HALF FULL. PER THE MANUFACTURER, THE CONTACT RECEIVED A WARRANTY LETTER FOR THE FAILURE AND A STICKER. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THERE THREE TECHNICAL SERVICE BULLETINS IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11013330
Incident
Mar 1, 2017
Mileage
133,000 mi
Airbags
Filed Feb 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10954237
Incident
Feb 13, 2017
Airbags
Filed Dec 30, 2016
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10938726
Incident
Jan 20, 2016
Airbags
Filed Dec 27, 2016
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR. THE CONTACT STATED THIS WAS DUE TO THEIR REFUSAL TO SIGN A WAIVER ABSOLVING THE TECHNICIAN OF ANY LIABILITY OF DAMAGES CAUSED BY THEM FOR ATTEMPTING TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10937530
Incident
Dec 26, 2016
Airbags
Filed Dec 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10933841
Incident
Jul 21, 2016
Airbags
Filed Nov 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10927661
Incident
Jun 15, 2016
Airbags
Filed Nov 5, 2016
FAILURE TO REPAIR AIR BAG AS OF THIS DATE
NHTSA ID
10924437
Incident
May 23, 2016
Engine
Filed Oct 31, 2016
TL* THE CONTACT OWNS A 2008 INFINITI M35. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A BELT IN THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 169,000.
NHTSA ID
10920283
Incident
Sep 15, 2016
Mileage
169,000 mi
Airbags
Filed Oct 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10919661
Incident
May 23, 2016
Airbags
Filed Oct 18, 2016
TL* THE CONTACT OWNS A 2008 INFINITY M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 12/21/16*LJ UPDATED 12/28/16.*JB
NHTSA ID
10916720
Incident
Jul 1, 2016
Airbags
Filed Oct 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION CONNECT.
NHTSA ID
10916540
Incident
Aug 1, 2016
Airbags
Filed Oct 3, 2016
THIS COMPLAINT IS RELATED TO NHTSA RECALL 16V-349 FOR PASSENGER SIDE AIRBAGS. THIS RECALL WAS INITIATED IN EARLY SUMMER OF 2016 AND I RECEIVED A LETTER FROM INFINITY ABOUT THE RECALL IN AUGUST OF 2016. I WAS GIVEN AN ORIGINAL TIME FRAME OF SEPT TO OCT 2016 FOR COMPLETION OF REPAIRS ON MY CAR. NOW INFINITY IS ESTIMATING IT WILL BE LATE NOV. 2016 OR LATER BEFORE PARTS ARE AVAILABLE. IN THE MEANTIME I HAVE A CAR WHERE YOU CAN'T USE THE FRONT PASSENGER SEAT. AND SINCE THE POSSIBILITY OF INJURY OR DEATH IS THAT GREAT OF A RISK, HOW CAN ANYONE BE SAFE ON THE PASSENGER SIDE OF THE CAR FRONT OR BACK. ALLOWING THE MANUFACTURER (INFINITY) TO PUSH THESE REPAIRS OUT THIS LONG WITHOUT DUE CONSIDERATION AND COMPENSATION TO THE CUSTOMERS IS TOTALLY UNREASONABLE. WHY ISN'T NHTSA HOLDING INFINITY MORE ACCOUNTABLE IN THIS MATTER?
NHTSA ID
10911194
Incident
Jul 1, 2016
Airbags
Filed Sep 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) MORE THAN EIGHT WEEKS AGO. IT WAS UNKNOWN WHEN THE MANUFACTURER WOULD SEND THE SECOND NOTICE TO CONFIRM THAT THE PARTS WERE AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10908262
Incident
Aug 1, 2016
Airbags
Filed Aug 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10896081
Incident
Aug 15, 2016
Steering
Filed Aug 12, 2016
MECHANIC INFORMED ME THAT THE STEERING RACK IS LEAKING. THE CAR HAS 88K AND HAS BEEN MAINTAINED BY THE DEALER. THERE IS NO REASON THIS SHOULD FAIL THIS EARLY.
NHTSA ID
10895418
Incident
Aug 10, 2016
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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