RoadVitals

2009 INFINITI M35 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jan 28, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 INFINITI M35, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine423.5%
  • Brakes211.8%
  • Electrical211.8%
  • Steering211.8%
  • Airbags211.8%
  • Suspension15.9%
  • Driver assistance15.9%
  • Fuel system15.9%
  • Other / unspecified15.9%
  • Powertrain (other)15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

4
reports

From owner reports, verbatim

WHILE STOPPED IN HEAVY TRAFFIC, FOLLOWING 1.5 HOURS OF VERY SLOW STOP AND GO MOVEMENT, AND WITH MY FOOT ON THE BRAKE, THE CAR ENGINE RACED AND ACCELERATED THE VEHICLE INTO THE CAR STOPPED IN FRONT OF ME. THE RESULTING COLLISION INVOLVED THREE VEHICLES STOPPED IN FRONT OF ME. *TR

NHTSA ID 10576867 · filed Apr 2, 2014

AS I WAS ENTERING I-295 IN ATTLEBORO, MA AS I ACCELERATED TO ENTER THE HIGHWAY THE CAR STARTED BUCKING AND WOULD NOT GO FASTER THAN 40MPH. I HAD TO MANUALLY SHIFT THE CAR TO FIND A GEAR THAT WOULD NOT HAVE THE CAR BUCK. IN 4TH GEAR AND A SPEED BELOW 45MPH IT WAS OK TO DRIVE. BUT I HAD TO CONTINUE ON THE INTERSTATE AT ONLY 40 MPH. IT TURNED OUT TO BE THAT BOTH MASS AIR FLOW SENSORS FAILED. THIS FAILURE LED TO A VERY DANGEROUS SITUATION HAD SOMEONE BEEN BEHIND ME THAT COULD HAVE LED TO AN ACCIDENT, OR HAD I BEEN ON THE HIGHWAY AND THE CAR STARTED BUCKING POSSIBLY A MULTIPLE CAR ACCIDENT. THE FAILURE OF BOTH MASS AIR FLOW SENSORS LEADS ME TO BELIEVE THIS IS NOT ONLY SOMETHING THAT I HAVE EXPERIENCED. THIS IS A DEFECT THAT MAY LEAD TO SERIOUS INJURY. *TR

NHTSA ID 10447223 · filed Feb 8, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 INFINITI M35. THE CONTACT STATED WHILE DECELERATING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK VIOLENTLY AND THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ROTORS WERE WARPED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OF THE GRINDING NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID 10587213 · filed May 8, 2014

I WAS ON AN EXIT RAMP GOING 25-30 MPH. I ATTEMPTED TO STOP AND I HAD TOTAL BRAKE FAILURE. THE BRAKES "LOCKED" AND DID NOT STOP THE CAR AT ALL. IT WAS A FREEZING COLD DAY AND THERE WAS A "DUSTING OF SNOW" ON A FEW SECTIONS OF THE ROAD. THE CAR IS AN AWD VEHICLE. I AVOIDED CRASHING INTO NUMEROUS OTHER VEHICLES BY DRIVING OFF ROAD ONTO THE GRASS. *TR

NHTSA ID 10303462 · filed Jan 31, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

MARCH 7, 2017, NISSAN AGREED TO REPLACE THE STEERING COLUMN LOCK ON THE 2009-2010 ALTIMAS AND MAXIMA DUE TO THE MALFUNCTIONING OF THE ELECTRIC STEERING COLUMN LOCK FREE OF CHARGE. I HAVE THE EXACT PROBLEM WITH MY 2009 INFINITI M35X WHICH NISSAN ALSO MAKE. THERE NEED TO BE A RECALL ON THIS ELECTRONIC PART FOR ALL INFINITI, ALTIMA, AND MAXIMA. IT COST $900 TO $1,500 TO REPLACE THE PART. I HAVE BEEN STRANDED SEVERAL TIMES. SOME TIMES IN DANGEROUS LOCATIONS LATE AT NIGHT WITH MY CHILDREN. THE CAR COST ME ENOUGH, NOW I HAVE TO BUY A PART THAT MIGHT FAIL SOON THEN I WILL HAVE TO SPEND ANOTHER GRAND OR SO. RECALL PLEASE

NHTSA ID 10991084 · filed May 22, 2017

EVERY TIME UPON FILLING THE FUEL TANK THE IN-DASH GAUGE DOES NOT REGISTER THE FULL AMOUNT. AFTER DRIVING A WHILE EVENTUALLY IT DOES CREEP BACK UP BUT NOT TO FULL. THE PROBLEM SEEMS TO BE PROGRESSIVELY GETTING WORSE. THE PROBLEM APPEARS TO BE IN THE SENSORS IN THE FUEL TANK, JUST GUESSING, BECAUSE ALL THE OTHER IN DASH GAUGES SEEM TO BE WORKING FINE. *TR

NHTSA ID 10593316 · filed May 21, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

MARCH 7, 2017, NISSAN AGREED TO REPLACE THE STEERING COLUMN LOCK ON THE 2009-2010 ALTIMAS AND MAXIMA DUE TO THE MALFUNCTIONING OF THE ELECTRIC STEERING COLUMN LOCK FREE OF CHARGE. I HAVE THE EXACT PROBLEM WITH MY 2009 INFINITI M35X WHICH NISSAN ALSO MAKE. THERE NEED TO BE A RECALL ON THIS ELECTRONIC PART FOR ALL INFINITI, ALTIMA, AND MAXIMA. IT COST $900 TO $1,500 TO REPLACE THE PART. I HAVE BEEN STRANDED SEVERAL TIMES. SOME TIMES IN DANGEROUS LOCATIONS LATE AT NIGHT WITH MY CHILDREN. THE CAR COST ME ENOUGH, NOW I HAVE TO BUY A PART THAT MIGHT FAIL SOON THEN I WILL HAVE TO SPEND ANOTHER GRAND OR SO. RECALL PLEASE

NHTSA ID 10991084 · filed May 22, 2017

2009 INFINITI M35X WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL ULTIMATELY BE BLAMED ON THE GOVERNMENT FOR HAVING UNEVEN ROADS BECAUSE THE M35X WILL GO WITH THE ROAD. IT IS ALSO SOMEWHAT DIFFICULT TO RECOVER TO A NORMAL STEERING AFTER YOUR CAR IS BEING TAKEN OVER BY THE ROAD... THIS HAPPENS EXTREMELY FAST AND IS AN ACCIDENT WAITING TO HAPPEN WITH SERIOUS INJURIES. I'M A LOCAL POLICE OFFICER AND SERIOUSLY SUGGEST THAT THIS ISSUE BE ADDRESSED BEFORE IT BECOMES BIGGER THAN WHAT IT IS. *TR

NHTSA ID 10314251 · filed Feb 25, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TAKATA RECALL- DEALERS CLAIM THEY HAVE NO PARTS TO RESPOND TO THIS RECALL. THE RECALL NOTICE CLAIMS IT IS DANGEROUS TO HAVE ANYONE IN PASSENGER SEAT.

NHTSA ID 10925136 · filed Nov 9, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/22/16*LJ UPDATED 10/05/16.*JB

NHTSA ID 10892220 · filed Aug 1, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

2009 INFINITI M35X (WITH LESS THAN 15,000 MILES) WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL ULTIMATELY BE BLAMED ON THE GOVERNMENT FOR HAVING UNEVEN ROADS BECAUSE THE M35X WILL GO WITH THE ROAD, VERY UNPREDICTABLY AND HAPPENS ALL THE TIME. IT IS ALSO SOMEWHAT DIFFICULT TO RECOVER TO A NORMAL STEERING AFTER YOUR CAR IS BEING TAKEN OVER BY THE ROAD... THIS HAPPENS EXTREMELY FAST AND IS AN ACCIDENT WAITING TO HAPPEN WITH SERIOUS INJURIES. RESEARCH SHOWS THAT THIS IS VERY COMMON TO ALL THE INFINITI M35X PRIOR TO 2009. THE DEALER SAYS THAT THE TRACKING PROBLEM HAS BEEN KNOWN AND THAT THEY CANNOT DO ANYTHING ABOUT IT. FOR THE SAKE OF SAFETY I URGE THE NHTSA TO INVESTIGATE AND TAKE APPROPRIATE STEPS. I SERIOUSLY SUGGEST THAT THIS ISSUE BE ADDRESSED BEFORE IT BECOMES BIGGER THAN WHAT IT IS. ANY INTERNET FORUM ON THIS TOPIC WILL LET YOU KNOW HOW BIG AND WIDESPREAD THIS PROBLEM IS. *TR

NHTSA ID 10366467 · filed Nov 16, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 INFINITI M35. WHILE THE CONTACT WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A POLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONCLUDED THE CONTACT HAD DEPRESSED BOTH THE BRAKE PEDAL AND ACCELERATOR PEDAL SIMULTANEOUSLY AND CAUSED THE FAILURE. THE FAILURE RECURRED FOUR DIFFERENT TIMES WHILE DRIVING AT DIFFERENT SPEEDS. THE FOURTH TIME THE VEHICLE ACCELERATED, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED IN EITHER CRASH. A POLICE REPORT WAS FILED THE FOURTH TIME THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER YET THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

NHTSA ID 10400693 · filed May 12, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

EVERY TIME UPON FILLING THE FUEL TANK THE IN-DASH GAUGE DOES NOT REGISTER THE FULL AMOUNT. AFTER DRIVING A WHILE EVENTUALLY IT DOES CREEP BACK UP BUT NOT TO FULL. THE PROBLEM SEEMS TO BE PROGRESSIVELY GETTING WORSE. THE PROBLEM APPEARS TO BE IN THE SENSORS IN THE FUEL TANK, JUST GUESSING, BECAUSE ALL THE OTHER IN DASH GAUGES SEEM TO BE WORKING FINE. *TR

NHTSA ID 10593316 · filed May 21, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPORT AND THE SAME RATTLING HAS AROUSED AGAIN; "ROCKS IN A CAN" SOUND COMING FROM THE CAR AFTER PUTTING JUST A COUPLE HUNDRED MILES ON IT. I BROUGHT IT BACK TO THE DEALER ON JULY 8TH; IN WHICH THEY KEPT IT FOR 3 DAYS. CHANGED OUT THE INSTALLATION AND HEAT SHIELDS; THE PROBLEMS IS STILL THERE. THERE ARE AN ABUNDANCE OF REPORTS ON THE INTERNET ABOUT THIS; WITH DEALERSHIP TECH'S GIVING CUSTOMERS DIFFERENT OPINIONS ABOUT THE ISSUE AND EVEN ADMITTING IT TO BE A KNOWN PROBLEM. THE ISSUE GETS WORST OVER A PERIOD OF TIME AND AS THE SYSTEM GETS HOTTER AND HOTTER. I'M AFRAID THAT AT SOME POINT WITH ME DRIVING THIS NEW VEHICLE; THAT SOMETHING COULD POSSIBLY GO WRONG WHILE DRIVING ON THE HIGHWAY AND CAUSE A MAJOR ACCIDENT. VEHICLE LOCATION IN THE VIRGINIA BEACH AREA CURRENTLY. *TR

NHTSA ID 10276517 · filed Jul 13, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

AS I WAS ENTERING I-295 IN ATTLEBORO, MA AS I ACCELERATED TO ENTER THE HIGHWAY THE CAR STARTED BUCKING AND WOULD NOT GO FASTER THAN 40MPH. I HAD TO MANUALLY SHIFT THE CAR TO FIND A GEAR THAT WOULD NOT HAVE THE CAR BUCK. IN 4TH GEAR AND A SPEED BELOW 45MPH IT WAS OK TO DRIVE. BUT I HAD TO CONTINUE ON THE INTERSTATE AT ONLY 40 MPH. IT TURNED OUT TO BE THAT BOTH MASS AIR FLOW SENSORS FAILED. THIS FAILURE LED TO A VERY DANGEROUS SITUATION HAD SOMEONE BEEN BEHIND ME THAT COULD HAVE LED TO AN ACCIDENT, OR HAD I BEEN ON THE HIGHWAY AND THE CAR STARTED BUCKING POSSIBLY A MULTIPLE CAR ACCIDENT. THE FAILURE OF BOTH MASS AIR FLOW SENSORS LEADS ME TO BELIEVE THIS IS NOT ONLY SOMETHING THAT I HAVE EXPERIENCED. THIS IS A DEFECT THAT MAY LEAD TO SERIOUS INJURY. *TR

NHTSA ID 10447223 · filed Feb 8, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .