2010 INFINITI M35 Owner Complaints

The car accelerated without warning. I did not have my foot on the gas and the car just sped up. This has happened 2 times. The first time I didnt have an accident but today I did. I ran into a pole. I could have killed myself or someone around me when the car sped up. No warning. I took the car to the dealer and they admitted that there had been a recall but stated it was fixed on my car but it has not been fixed....here is the recall information 2010 INFINITI M35 Report Date: September 26, 2013 Campaign Number: 13V430000 Component: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2006-2010 INFINITI M35 and M45 vehicles manufactured April 4, 2004, through October 5, 2010. Over time, the accelerator pedal sensor signal may deteriorate resulting in the output of an incorrect signal causing the engine to go into fail-safe (limp home) mode. Consequence Summary: In this fail-safe mode, throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash. Corrective Summary: Nissan will notify owners, and dealers will replace the accelerator pedal assembly and reprogram the engine control module, free of charge. The recall is expected to begin during November 2013. Owners may contact Nissan at 1-800-647-7261

NHTSA ID

11454737

Incident

Mar 1, 2022

THE FAN HOUSING BRACKET BROKE OFF BOLTS STILL ATTACHED BUT FAN IS MOVING BACK AND FORTH DUE TO BROKEN BRACKETS BELIEVE DOING TO THE WEIGHT OF THE FAN AND CHEAPLY MADE BRACKET HAD TO TAKE TO DEALER FOR REPAIR OVER 1300 DOLLARS. TOOK TO GOODYEAR FOR OIL CHANGE THEY FOUND THE PROBLEM BUT UNABLE TO GET PART HAD TO GO TO DEALER.

NHTSA ID

11289933

Incident

Dec 17, 2019

Mileage

41,000 mi

TAKATA RECALL TURN MY CAR ON AND THERE IS A TICKING NOISE COMING FROM BEHIND MY DASHBOARD. IT WILL ADJUST THE VOLUME OF MY RADIO AUTOMATICALLY WITHOUT ME TOUCHING IT. AFTER A FEW CLICKS IT WILL SHORT OUT MY VOLUME. MY VEHICLE WAS STATIONARY.

NHTSA ID

11180207

Incident

Feb 10, 2019

Mileage

99,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (OPENROAD INFINITI, 900 US HWY 1 EDISON, NJ 08817-4848) AND WAS INFORMED THAT A REPAIR APPOINTMENT HAD BEEN MADE FOR SEPTEMBER 4, 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11002518

Incident

Jun 6, 2017

TAKATA RECALL LONG WAIT FOR A NEW PARTS (OVER 6 MONTHS) CALLED CS AND HAVE NO TIMELINE AVAILABLE.

NHTSA ID

10929660

Incident

Dec 2, 2016

Mileage

69,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10892060

Incident

Jul 29, 2016

TL* THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IN A UPWARD POSITION. THE CONTACT WAS UNABLE TO USE THE ADJUSTABLE BUTTON TO RELEASE THE STEERING WHEEL IN THE APPROPRIATE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10818848

Incident

Jan 3, 2016

Mileage

42,000 mi

ON 5/8/15 I LEFT PAINT SHOP AND WAS GOING DOWN A DRIVEWAY (DOWNHILL) AND AS I APPROACHED STREET (RT 26 LIBERY ROAD) I PRESSED BRAKE AND MY CAR WOULD NOT STOP. I REPEATEDLY PRESSED BRAKE AND IT CONTINUED TO GO FORWARD INTO STREET. CARS WERE HONKING AND SWERVING TO AVOID HITTING ME. I CONTINUED TO PRESS BRAKE HOWEVER MY CAR CONTINUED TO GO FORWARD ABOUT 100 METERS THRU A RED LIGHT NEARLY COLLIDING WITH SEVERAL CARS AT THE INTERSECTION OF MARRIOTTSVILLE & LIBERTY ROAD BEFORE IT CAME TO A STOP. I IMMEDIATELY NOTIFIED THE JBA INFINITI DEALERSHIP AND INFINITI'S CORPORATE OFFICE WHO TRANSFERRED ME TO INFINITI CONSUMER AFFAIRS (CASE # 18774908) I WAS INFORMED THAT TO DATE, THERE HAVE NOT BEEN ANY ISSUES LIKE THIS INCIDENT REGARDING BRAKES FOR MY YEAR MAKE & MODEL (2010 INFINITI M35X). MY CAR WAS IMMEDIATELY TAKEN TO THE DEALERSHIP FOR ASSESSMENT. NOTE: MY CAR HAD INFINITI EXPRESS SERVICE PERFORMED ON 5/1/15 & TECH ONLY RECOMMENDATION WERE FOR TIRES. *TR

NHTSA ID

10715592

Incident

May 8, 2015

Mileage

102,000 mi

I BOUGHT A 2010 INFINITI M35X FROM A HONDA DEALER WITH 80000 MILES. DURING THE FIRST HIGHWAY TRIP I FOUND OUT THAT IT'S TOO HARD TO KEEP THIS VEHICLE WITHIN THE DRIVING LANE WITHOUT CONSTANT STEERING ADJUSTMENTS. THE CAR MOVES TO ONE SIDE OR THE OTHER IF THE ROAD IS NOT PERFECT. ALSO IF I TOOK MY EYES OFF THE ROAD FOR A SPLIT SECOND I COULD RISK LEAVING MY LANE. THIS IS A VERY UNSETTLING DRIVING EXPERIENCE. I TOOK THE CAR BACK TO THE DEALER FOR POSSIBLE WHEEL ALIGNMENT. THEY CHECKED THE WHEEL ALIGNMENT AND TOLD ME THAT IT WAS OFF AND THAT IT WAS FIXED. NOTHING CHANGED AT ALL. THE SALESMAN BLAMED IT ON THE TIRES AND STATED THAT THE PROBLEM SHOULD BE FIXED WHEN THE TIRES ARE CHANGED. THE CAR HAS GOOD TIRES AND DOESN'T NEED NEW ONES NOW. I DOUBLE CHECKED THE TIRE PRESSURE AND BRAKES AS THEY SUGGESTED. EVERYTHING SEEMS TO BE IN ORDER. THE VEHICLE HAS A CLEAN CARFAX RECORD. IN MY SEARCH I FOUND SIMILAR COMPLAINS ABOUT THE SAME MODEL CAR WHICH EXPLAINED MY PROBLEM. I UNDERSTAND THAT INFINITI DENIES THE FACT THAT THERE IS A PROBLEM AND REFUSES TO DO ANYTHING ABOUT IT. *TR

NHTSA ID

10689882

Incident

Oct 4, 2014

TL* THE CONTACT OWNS A 2010 INFINITI M35X. THE CONTACT STATED WHILE COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A RAPID INCREASE IN ENGINE RPMS. ADDITIONALLY, THE TRANSMISSION SHIFTED HARD UP AND DOWN. THE FAILURE BECAME PROGRESSIVELY WORSE OVER A PERIOD TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE TECHNICIAN INFORMED THAT THE FAILURE COULD POSSIBLY BE RELATED TO A FAULTY COMPUTER SYSTEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 8/2814*CN UPDATED 09/12/2014 *JS

NHTSA ID

10598908

Incident

Sep 17, 2013

Mileage

31,000 mi

WHEN CAR IS SLOWING DOWN, IT WILL JUMP WILDLY WITH THE RPM'S AND SHIFT INTO DIFFERENT GEARS. CAR COULD HIT ANOTHER CAR OR PERSON IF THE BRAKE IS NOT HELD FIRMLY. CANNOT GET THE LOCAL DEALER OR CORP. TO ACKNOWLEDGE THE PROBLEM OR FIX IT. THE CAR IS STILL UNDER WARRANTY. THE PROBLEM IS GETTING WORSE BUT THE DEALER SAYS TO DRIVE IT UNTIL THERE IS A HARD FAILURE. I AM CONCERNED THE CAR WILL JUMP AND HIT SOMETHING OR SOMEONE. THE DEALER SAYS THERE COULD BE A COMPUTER PROBLEM BUT THEY ARE NOT SURE AND DO NOT WANT TO EAT THE COST OF A COMPUTER IF THAT IS NOT THE PROBLEM. I LOOKED THIS SITUATION UP ON GOOGLE AND FOUND THAT THIS PROBLEM IS KNOWN FOR THIS PARTICULAR MODEL CAR. IT DID NOT DO THIS BEFORE UNTIL ABOUT SIX MONTHS AGO. *TR

NHTSA ID

10595380

Incident

Nov 1, 2013

Mileage

30,000 mi

DRIVING WITH CRUISE CONTROL ON, 70MPH ZONE, SLIGHT DOWNHILL SPEED OF 72MPH. NEW REAR TIRES, VERY GOOD CONDITION FRONT TIRES, 1 DAY OLD 4 WHEEL ALIGNMENT, CONCRETE HIGHWAY SURFACE IN SUNNY DRY CONDITIONS, APPROXIMATE OUTSIDE TEMP 65. VEHICLE AND STEERING WHEEL JERKED TO THE RIGHT WITH STEERING WHEEL DISPLACING APPROXIMATELY 30-45 DEGREES FROM CENTER TO THE RIGHT, FOLLOWED BY A JERK AND DISPLACEMENT TO THE LEFT OF APPROXIMATELY 30-45 DEGREES TO THE LEFT AND REPEATED TO THE RIGHT AND LEFT AGAIN... CAR WAS UNCONTROLLABLE... REDUCED SPEED, KILLED CRUISE CONTROL, LIGHTLY APPLIED BRAKES. CAR BECAME MORE CONTROLLABLE AS SPEED WAS REDUCED. MAJOR AUTO REPAIR LOCATION AND ASE CERTIFIED MECHANICS DIAGNOSED AS PROBLEM WITH RACK AND PINION, POSSIBLY "A STUCK VALVE" CAUSING EXCESSIVE STEERING INPUTS TO BE ALLOWED AT HIGHER SPEEDS THAN NORMAL. *JS

NHTSA ID

10579601

Incident

Apr 12, 2014

Mileage

63,400 mi

I WAS DRIVING ON I-5 NORTH CA GOING BETWEEN LATHROP AND STOCKTON WHERE THE SPEED LIMIT IS 70 MPH WHEN MY VEHICLE'S ENGINE SEEMED TO SHIFT INTO NEUTRAL. I BARELY HAD ENOUGH POWER TO GET OFF THE FWY RAMP WHERE IT WAS SAFE TO PARK. I THEN HAD THE CAR TOWED TO AN INFINITI DEALER AND HAD THEM CHECK THE CAR. AFTER THE CAR WAS HOOKED UP TO A DIAGNOSTIC MACHINE, I WAS TOLD THAT THE RIGHT MASS AIR FLOW SENSOR-22680-7S00A NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT WHEN THIS SENSOR WENT BAD, THE ENGINE GOES INTO A NEUTRAL MODE OR CLOSE TO SHUTDOWN MODE TO PREVENT DAMAGE TO OTHER PARTS OF THE ENGINE. ONCE THE ENGINE PROBLEM WAS DIAGNOSED, THE PART WAS REPLACED AND THE CAR FUNCTIONED FINE. WHAT SURPRISED ME WAS THAT THE SERVICE TECHNICIANS WERE AWARE OF THE PROBLEM. THIS CAUSES ME GREAT CONCERN BECAUSE THERE WAS NO WARNING LIGHTS TO INDICATE A PROBLEM BEFORE, DURING, OR EVEN AFTER THE ENGINE MALFUNCTIONED. THE CAR HAD TO BE HOOKED UP TO A MACHINE TO DETECT WHAT WAS WRONG. I WAS SO FRIGHTEN WHEN THIS OCCURRED BECAUSE I COULD HAVE BEEN REAR ENDED AS A RESULT OF THE CAR LOSING POWER IN A MATTER OF SECONDS. I REPLACED THE LEFT MASS AIR FLOW SENSOR BECAUSE I DON'T WANT TO EVER BE IN THAT SAME SITUATION AGAIN. I DON'T FEEL SAFE DRIVING THIS VEHICLE! *TR

NHTSA ID

10562794

Incident

Jan 31, 2014

Mileage

90,000 mi

VEHICLE STEERING SEEMS TO HAVE ITS OWN MIND AT ALMOST ALL SPEEDS AND TENDS TO LUNGE FROM ONE SIDE TO ANOTHER REQUIRING CONTINUOUS CORRECTION. THE WHEELS SEEM TO FOLLOW MOST EVERY DEFORMITY / IRREGULARITY OF THE ROAD. ONE INSTANCE THE VEHICLE MOVED OVER FROM ONE LANE TO THE MIDDLE OF ADJOINING LANE ALMOST CAUSING A CRASH. WHEN STOPPING THE STEERING CAN SWING UPTO 45 TO 60 DEGREES IN EITHER DIRECTION. HAVE TAKEN THE CAR TO THE DEALER MORE THAN THREE TIMES - FIRST TIME WITH 18000 MILES ON THE CAR. HAVE ALWAYS BEEN ADVISED THAT EVERYTHING WAS NORMAL. RESEARCHED ON WEB AND FOUND MANY SIMILAR COMPLAINTS WITH THIS MODEL CAR DESCRIBED AS 'TRAMLINING'. LAST TIME I TOOK A PRINT OUT OF NUMEROUS SIMILAR COMPLAINTS FROM THE WEB TO THE DEALER BUT THEY STILL REFUSED TO ACKNOWLEDGE THE PROBLEM. THEY SAID THERE IS NO SOLUTION OFFERED BY INFINITI FOR THIS PROBLEM AND RECOMMENDED TO CHANGE THE TIRES. HAVE CHANGED THE OEM TIRES AT 26000 MILES, DONE ALIGNMENT THREE TIMES, BRAKES SERVICED BUT THE PROBLEM PERSISTS. HAVE REPORTED THE PROBLEM TO THE INFINITI CUSTOMER SERVICE AS WELL BUT NO SOLUTION OFFERED. I FEEL INFINITI IS DENYING TO RECOGNIZE THIS SERIOUS PROBLEM WHICH HAS THE POTENTIAL TO BE A MAJOR SAFETY ISSUE. *TR

NHTSA ID

10555082

Incident

Feb 1, 2012

Mileage

18,000 mi

MY LEASED 2010 INFINITY WITH 245-45-RSA 18" TIRES INSTALLED. IN 14000 MILES TIRES HAVE SUFFERED 3 LOW PROFILE TIRES WITH SIDEWALL DAMAGE DUE TO STRIKING POTHOLES REQUIRING REPLACEMENT.HAVING DRIVEN 60YRS AND OVER 900,000 MILES EXPERIENCED ONLY ONE TIRE SIDEWALL DAMAGE WITH BUBBLE/RUPTURE IN ALL THAT TIME. HAVING BEEN INVOLVED IN AUTO RACING MY DRIVING SKILLS ARE BETTER THAN THE AVERAGE DRIVER.I AVOID AS MUCH AS POSSIBLE POT HOLES BUT IT IS INEVITABLE TO CONTACT SOME. I ALSO TRY TO SLOW DOWN AS SAFETY PERMITS SO AS TO HAVE A LOWER IMPACT ON SAID POT HOLES. STILL 3EA.TIRES IN 14000 MILES ARE DUE TO THE "LOW PROFILE TIRE DESIGN" THE SHALLOW ASPECT RATIO IS THE CULPRIT. AS A FAA LICENSED AIRCRAFT & ENGINE MECHANIC AND FAA LICENSED PRIVATE PILOT I AM QUITE FAMILIAR WITH A WALK A ROUND NECESSARY BEFORE A AIRCRAFT IS FLOWN,I ALSO APPLY THIS TO THE TIRES ON MY VEHICLE. IF THERE IS A BUBBLE OR SIDEWALL DAMAGE THE POTENTIAL FOR A "BLOWOUT" ON THE HIGHWAY AT SPEED WITH ONE'S SELF , FRIENDS OR FAMILY FOR INJURY OR DEATH DUE TO A TIRE BLOWOUT EXISTS. MY OPINION IS THAT LOW PROFILE SHOULD BE SOLD ONLY ON LIGHTER WEIGHT SPORTS CARS AND IN AREA'S OF THE COUNTRY WHERE POTHOLES ARE NOT SEEN.IN OTHER WORDS WARMER CLIMATES CAN HAVE LOW PROFILE TIRES AND COLDER CLIMATE AREA'S SHOULD NOT UNLESS REQUESTED BY THE DRIVERS OF CARS THAT MAY BE EQUIPPED WITH THESE TIRES ON A REQUESTED BASIS. PLEASE LOOK INTO THIS ALL TO COMMON PROBLEM AS THE TIRE MANUFACTURERS MAKE MONEY REPLACING THESE TIRES AS DO THE NEW CAR DEALERS AS THE RETAILER OF THESE DANGEROUS TIRES.I SHOPPED FOR THE LAST TIRE REPLACED AT MY EXPENSE AND THREE TIRE RETAILERS STATED THEY REPLACE A ABNORMAL AMOUNT OF THESE TIRES DUE TO THE SAME REASON. *KB

NHTSA ID

10437675

Incident

Nov 3, 2011

Mileage

14,900 mi

I FREQUENTLY INCUR TRAMLINING WHEN DRIVING MY M35 INFINITY. ALMOST ANY ASPHALT SURFACE THAT HAS A PAVING OVERLAP WILL CAUSE IT, AND IN SOME INSTANCES, IT FEELS AS THOUGH THE STEERING WHEEL WILL BE RIPPED FROM MY HANDS. IN FACT, THIS EVENT OCCURRED YESTERDAY, JUL 15 ON THE EAST ACCESS ROAD IN TUBAC, AZ. THIS IS TRULY A SERIOUS DEFECT AND UNBECOMING TO THE INFINITY BRAND. *TT

NHTSA ID

10413163

Incident

Jul 15, 2011

Mileage

12,850 mi

TL*THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH HE HAD EXPERIENCED DIFFICULTY WHILE DOWN SHIFTING CAUSING THE DRIVER TO LUNGE FORWARD. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING ACCORDING TO STANDARDS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 536. UPDATED 03/11/11 UPDATED 12/14/11 *CN

NHTSA ID

10376539

Incident

Feb 1, 2010

Mileage

536 mi

I HAVE A 2006 INFINITI M35X THAT PULLS TO THE RIGHT/LEFT ALL THE TIME I HAVE CHANGED MY TIRES TWICE BUT THAT DID NOT SOLVE THE PROBLEM. I HAVE FOUND OUT FROM OTHER OWNERS THAT IT IS THE STEERING THAT IS CAUSING THIS PROBLEM RACK AND PINOIN. *TR

NHTSA ID

10370403

Incident

Feb 10, 2010

Mileage

50,000 mi

2010 INFINITI M35X. CONSUMER WRITES REGARDING DEFECTIVE TIRES *TGW THE CONSUMER STATED HE DISCOVERED A LEAK IN THE SIDEWALL ON ONE OF THE FRONT TIRES. THE DEFECT CONSISTED OF A BREAK ABOUT 3/4 OF AN INCH LONG. THE TIRE WOULD NOT HOLD AIR AND COULD NOT BE REPAIRED. THERE WAS NO NAIL OR OTHER OBJECT IN THE TIRE. THE CONSUMER THEN WENT TO THE DEALER TO COMPLAIN ABOUT THE DEFECTIVE TIRES. THE DEALER THEN INFORMED THE CONSUMER THE REAR TIRES HAD LOW TREAD LIFE AND THEY NEEDED TO BE REPLACED. THE CONSUMER ALSO SUSPECTED THE REAR TIRES WERE DEFECTIVE AS WELL. *JB

NHTSA ID

10359732

Incident

Jun 13, 2010

Mileage

10,080 mi

ON THREE SEPARATE DAYS, I HAD TROUBLE STOPPING MY BRAND NEW INFINITI M35. THE FIRST DAY, ON FOUR OCCASIONS WHEN I APPLIED THE BRAKES, THE CAR BUCKED AND SHOOK AND CONTINUED TO GO FORWARD BEFORE FINALLY STOPPING. ON THE SECOND AND THIRD DAYS, THIS OCCURRED TWICE EACH DAY. SEVERAL PEOPLE SAW THIS HAPPENING AND SCREEMED FOR ME TO PUT THE CAR INTO NEUTRAL OR TURN OFF THE MOTOR. I TOOK THE CAR TO THE INFINITI DEALER THREE TIMES FOR THIS PROBLEM. CHECKED THE COMPUTER READ OUT, ROAD TESTED THE VEHICLE FOR 70 MILES, AND INSPECTED IT THOROUGHLY BUT COULD NOT DUPLICATE THE PROBLEM. MY FRIEND TRIED TWICE TO APPLY THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY BUT COULD NOT DUPLICATE THE PROBLEM THAT I HAD. ON EACH OCCASION, I WAS SCARED TO DEATH AND WAS SHAKING AND SWEATING. I AM AFRAID THAT I WILL BE KILLED IN THIS CAR DUE TO A MALFUNCTION THAT CAN NOT BE DIAGNOSED. IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM, PLEASE REPORT IT SO THAT INFINITI WILL KNOW THAT THEY HAVE A SERIOUS, INTERMITTENT PROBLEM WITH THE M35 THAT MIGHT END UP BY KILLING PEOPLE. *DT

NHTSA ID

10321436

Incident

Feb 17, 2010

Mileage

150 mi