2010 INFINITI M35 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 INFINITI M35, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering626.1%
- Driver assistance313.0%
- Airbags313.0%
- Engine313.0%
- Brakes28.7%
- Tires & wheels28.7%
- Electrical28.7%
- Transmission14.3%
- Powertrain (other)14.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IN A UPWARD POSITION. THE CONTACT WAS UNABLE TO USE THE ADJUSTABLE BUTTON TO RELEASE THE STEERING WHEEL IN THE APPROPRIATE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
I BOUGHT A 2010 INFINITI M35X FROM A HONDA DEALER WITH 80000 MILES. DURING THE FIRST HIGHWAY TRIP I FOUND OUT THAT IT'S TOO HARD TO KEEP THIS VEHICLE WITHIN THE DRIVING LANE WITHOUT CONSTANT STEERING ADJUSTMENTS. THE CAR MOVES TO ONE SIDE OR THE OTHER IF THE ROAD IS NOT PERFECT. ALSO IF I TOOK MY EYES OFF THE ROAD FOR A SPLIT SECOND I COULD RISK LEAVING MY LANE. THIS IS A VERY UNSETTLING DRIVING EXPERIENCE. I TOOK THE CAR BACK TO THE DEALER FOR POSSIBLE WHEEL ALIGNMENT. THEY CHECKED THE WHEEL ALIGNMENT AND TOLD ME THAT IT WAS OFF AND THAT IT WAS FIXED. NOTHING CHANGED AT ALL. THE SALESMAN BLAMED IT ON THE TIRES AND STATED THAT THE PROBLEM SHOULD BE FIXED WHEN THE TIRES ARE CHANGED. THE CAR HAS GOOD TIRES AND DOESN'T NEED NEW ONES NOW. I DOUBLE CHECKED THE TIRE PRESSURE AND BRAKES AS THEY SUGGESTED. EVERYTHING SEEMS TO BE IN ORDER. THE VEHICLE HAS A CLEAN CARFAX RECORD. IN MY SEARCH I FOUND SIMILAR COMPLAINS ABOUT THE SAME MODEL CAR WHICH EXPLAINED MY PROBLEM. I UNDERSTAND THAT INFINITI DENIES THE FACT THAT THERE IS A PROBLEM AND REFUSES TO DO ANYTHING ABOUT IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The car accelerated without warning. I did not have my foot on the gas and the car just sped up. This has happened 2 times. The first time I didnt have an accident but today I did. I ran into a pole. I could have killed myself or someone around me when the car sped up. No warning. I took the car to the dealer and they admitted that there had been a recall but stated it was fixed on my car but it has not been fixed....here is the recall information 2010 INFINITI M35 Report Date: September 26, 2013 Campaign Number: 13V430000 Component: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2006-2010 INFINITI M35 and M45 vehicles manufactured April 4, 2004, through October 5, 2010. Over time, the accelerator pedal sensor signal may deteriorate resulting in the output of an incorrect signal causing the engine to go into fail-safe (limp home) mode. Consequence Summary: In this fail-safe mode, throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash. Corrective Summary: Nissan will notify owners, and dealers will replace the accelerator pedal assembly and reprogram the engine control module, free of charge. The recall is expected to begin during November 2013. Owners may contact Nissan at 1-800-647-7261
WHEN CAR IS SLOWING DOWN, IT WILL JUMP WILDLY WITH THE RPM'S AND SHIFT INTO DIFFERENT GEARS. CAR COULD HIT ANOTHER CAR OR PERSON IF THE BRAKE IS NOT HELD FIRMLY. CANNOT GET THE LOCAL DEALER OR CORP. TO ACKNOWLEDGE THE PROBLEM OR FIX IT. THE CAR IS STILL UNDER WARRANTY. THE PROBLEM IS GETTING WORSE BUT THE DEALER SAYS TO DRIVE IT UNTIL THERE IS A HARD FAILURE. I AM CONCERNED THE CAR WILL JUMP AND HIT SOMETHING OR SOMEONE. THE DEALER SAYS THERE COULD BE A COMPUTER PROBLEM BUT THEY ARE NOT SURE AND DO NOT WANT TO EAT THE COST OF A COMPUTER IF THAT IS NOT THE PROBLEM. I LOOKED THIS SITUATION UP ON GOOGLE AND FOUND THAT THIS PROBLEM IS KNOWN FOR THIS PARTICULAR MODEL CAR. IT DID NOT DO THIS BEFORE UNTIL ABOUT SIX MONTHS AGO. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (OPENROAD INFINITI, 900 US HWY 1 EDISON, NJ 08817-4848) AND WAS INFORMED THAT A REPAIR APPOINTMENT HAD BEEN MADE FOR SEPTEMBER 4, 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL LONG WAIT FOR A NEW PARTS (OVER 6 MONTHS) CALLED CS AND HAVE NO TIMELINE AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THE FAN HOUSING BRACKET BROKE OFF BOLTS STILL ATTACHED BUT FAN IS MOVING BACK AND FORTH DUE TO BROKEN BRACKETS BELIEVE DOING TO THE WEIGHT OF THE FAN AND CHEAPLY MADE BRACKET HAD TO TAKE TO DEALER FOR REPAIR OVER 1300 DOLLARS. TOOK TO GOODYEAR FOR OIL CHANGE THEY FOUND THE PROBLEM BUT UNABLE TO GET PART HAD TO GO TO DEALER.
TL* THE CONTACT OWNS A 2010 INFINITI M35X. THE CONTACT STATED WHILE COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A RAPID INCREASE IN ENGINE RPMS. ADDITIONALLY, THE TRANSMISSION SHIFTED HARD UP AND DOWN. THE FAILURE BECAME PROGRESSIVELY WORSE OVER A PERIOD TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE TECHNICIAN INFORMED THAT THE FAILURE COULD POSSIBLY BE RELATED TO A FAULTY COMPUTER SYSTEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 8/2814*CN UPDATED 09/12/2014 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ON 5/8/15 I LEFT PAINT SHOP AND WAS GOING DOWN A DRIVEWAY (DOWNHILL) AND AS I APPROACHED STREET (RT 26 LIBERY ROAD) I PRESSED BRAKE AND MY CAR WOULD NOT STOP. I REPEATEDLY PRESSED BRAKE AND IT CONTINUED TO GO FORWARD INTO STREET. CARS WERE HONKING AND SWERVING TO AVOID HITTING ME. I CONTINUED TO PRESS BRAKE HOWEVER MY CAR CONTINUED TO GO FORWARD ABOUT 100 METERS THRU A RED LIGHT NEARLY COLLIDING WITH SEVERAL CARS AT THE INTERSECTION OF MARRIOTTSVILLE & LIBERTY ROAD BEFORE IT CAME TO A STOP. I IMMEDIATELY NOTIFIED THE JBA INFINITI DEALERSHIP AND INFINITI'S CORPORATE OFFICE WHO TRANSFERRED ME TO INFINITI CONSUMER AFFAIRS (CASE # 18774908) I WAS INFORMED THAT TO DATE, THERE HAVE NOT BEEN ANY ISSUES LIKE THIS INCIDENT REGARDING BRAKES FOR MY YEAR MAKE & MODEL (2010 INFINITI M35X). MY CAR WAS IMMEDIATELY TAKEN TO THE DEALERSHIP FOR ASSESSMENT. NOTE: MY CAR HAD INFINITI EXPRESS SERVICE PERFORMED ON 5/1/15 & TECH ONLY RECOMMENDATION WERE FOR TIRES. *TR
ON THREE SEPARATE DAYS, I HAD TROUBLE STOPPING MY BRAND NEW INFINITI M35. THE FIRST DAY, ON FOUR OCCASIONS WHEN I APPLIED THE BRAKES, THE CAR BUCKED AND SHOOK AND CONTINUED TO GO FORWARD BEFORE FINALLY STOPPING. ON THE SECOND AND THIRD DAYS, THIS OCCURRED TWICE EACH DAY. SEVERAL PEOPLE SAW THIS HAPPENING AND SCREEMED FOR ME TO PUT THE CAR INTO NEUTRAL OR TURN OFF THE MOTOR. I TOOK THE CAR TO THE INFINITI DEALER THREE TIMES FOR THIS PROBLEM. CHECKED THE COMPUTER READ OUT, ROAD TESTED THE VEHICLE FOR 70 MILES, AND INSPECTED IT THOROUGHLY BUT COULD NOT DUPLICATE THE PROBLEM. MY FRIEND TRIED TWICE TO APPLY THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY BUT COULD NOT DUPLICATE THE PROBLEM THAT I HAD. ON EACH OCCASION, I WAS SCARED TO DEATH AND WAS SHAKING AND SWEATING. I AM AFRAID THAT I WILL BE KILLED IN THIS CAR DUE TO A MALFUNCTION THAT CAN NOT BE DIAGNOSED. IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM, PLEASE REPORT IT SO THAT INFINITI WILL KNOW THAT THEY HAVE A SERIOUS, INTERMITTENT PROBLEM WITH THE M35 THAT MIGHT END UP BY KILLING PEOPLE. *DT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
MY LEASED 2010 INFINITY WITH 245-45-RSA 18" TIRES INSTALLED. IN 14000 MILES TIRES HAVE SUFFERED 3 LOW PROFILE TIRES WITH SIDEWALL DAMAGE DUE TO STRIKING POTHOLES REQUIRING REPLACEMENT.HAVING DRIVEN 60YRS AND OVER 900,000 MILES EXPERIENCED ONLY ONE TIRE SIDEWALL DAMAGE WITH BUBBLE/RUPTURE IN ALL THAT TIME. HAVING BEEN INVOLVED IN AUTO RACING MY DRIVING SKILLS ARE BETTER THAN THE AVERAGE DRIVER.I AVOID AS MUCH AS POSSIBLE POT HOLES BUT IT IS INEVITABLE TO CONTACT SOME. I ALSO TRY TO SLOW DOWN AS SAFETY PERMITS SO AS TO HAVE A LOWER IMPACT ON SAID POT HOLES. STILL 3EA.TIRES IN 14000 MILES ARE DUE TO THE "LOW PROFILE TIRE DESIGN" THE SHALLOW ASPECT RATIO IS THE CULPRIT. AS A FAA LICENSED AIRCRAFT & ENGINE MECHANIC AND FAA LICENSED PRIVATE PILOT I AM QUITE FAMILIAR WITH A WALK A ROUND NECESSARY BEFORE A AIRCRAFT IS FLOWN,I ALSO APPLY THIS TO THE TIRES ON MY VEHICLE. IF THERE IS A BUBBLE OR SIDEWALL DAMAGE THE POTENTIAL FOR A "BLOWOUT" ON THE HIGHWAY AT SPEED WITH ONE'S SELF , FRIENDS OR FAMILY FOR INJURY OR DEATH DUE TO A TIRE BLOWOUT EXISTS. MY OPINION IS THAT LOW PROFILE SHOULD BE SOLD ONLY ON LIGHTER WEIGHT SPORTS CARS AND IN AREA'S OF THE COUNTRY WHERE POTHOLES ARE NOT SEEN.IN OTHER WORDS WARMER CLIMATES CAN HAVE LOW PROFILE TIRES AND COLDER CLIMATE AREA'S SHOULD NOT UNLESS REQUESTED BY THE DRIVERS OF CARS THAT MAY BE EQUIPPED WITH THESE TIRES ON A REQUESTED BASIS. PLEASE LOOK INTO THIS ALL TO COMMON PROBLEM AS THE TIRE MANUFACTURERS MAKE MONEY REPLACING THESE TIRES AS DO THE NEW CAR DEALERS AS THE RETAILER OF THESE DANGEROUS TIRES.I SHOPPED FOR THE LAST TIRE REPLACED AT MY EXPENSE AND THREE TIRE RETAILERS STATED THEY REPLACE A ABNORMAL AMOUNT OF THESE TIRES DUE TO THE SAME REASON. *KB
2010 INFINITI M35X. CONSUMER WRITES REGARDING DEFECTIVE TIRES *TGW THE CONSUMER STATED HE DISCOVERED A LEAK IN THE SIDEWALL ON ONE OF THE FRONT TIRES. THE DEFECT CONSISTED OF A BREAK ABOUT 3/4 OF AN INCH LONG. THE TIRE WOULD NOT HOLD AIR AND COULD NOT BE REPAIRED. THERE WAS NO NAIL OR OTHER OBJECT IN THE TIRE. THE CONSUMER THEN WENT TO THE DEALER TO COMPLAIN ABOUT THE DEFECTIVE TIRES. THE DEALER THEN INFORMED THE CONSUMER THE REAR TIRES HAD LOW TREAD LIFE AND THEY NEEDED TO BE REPLACED. THE CONSUMER ALSO SUSPECTED THE REAR TIRES WERE DEFECTIVE AS WELL. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TAKATA RECALL TURN MY CAR ON AND THERE IS A TICKING NOISE COMING FROM BEHIND MY DASHBOARD. IT WILL ADJUST THE VOLUME OF MY RADIO AUTOMATICALLY WITHOUT ME TOUCHING IT. AFTER A FEW CLICKS IT WILL SHORT OUT MY VOLUME. MY VEHICLE WAS STATIONARY.
ON THREE SEPARATE DAYS, I HAD TROUBLE STOPPING MY BRAND NEW INFINITI M35. THE FIRST DAY, ON FOUR OCCASIONS WHEN I APPLIED THE BRAKES, THE CAR BUCKED AND SHOOK AND CONTINUED TO GO FORWARD BEFORE FINALLY STOPPING. ON THE SECOND AND THIRD DAYS, THIS OCCURRED TWICE EACH DAY. SEVERAL PEOPLE SAW THIS HAPPENING AND SCREEMED FOR ME TO PUT THE CAR INTO NEUTRAL OR TURN OFF THE MOTOR. I TOOK THE CAR TO THE INFINITI DEALER THREE TIMES FOR THIS PROBLEM. CHECKED THE COMPUTER READ OUT, ROAD TESTED THE VEHICLE FOR 70 MILES, AND INSPECTED IT THOROUGHLY BUT COULD NOT DUPLICATE THE PROBLEM. MY FRIEND TRIED TWICE TO APPLY THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY BUT COULD NOT DUPLICATE THE PROBLEM THAT I HAD. ON EACH OCCASION, I WAS SCARED TO DEATH AND WAS SHAKING AND SWEATING. I AM AFRAID THAT I WILL BE KILLED IN THIS CAR DUE TO A MALFUNCTION THAT CAN NOT BE DIAGNOSED. IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM, PLEASE REPORT IT SO THAT INFINITI WILL KNOW THAT THEY HAVE A SERIOUS, INTERMITTENT PROBLEM WITH THE M35 THAT MIGHT END UP BY KILLING PEOPLE. *DT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH HE HAD EXPERIENCED DIFFICULTY WHILE DOWN SHIFTING CAUSING THE DRIVER TO LUNGE FORWARD. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING ACCORDING TO STANDARDS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 536. UPDATED 03/11/11 UPDATED 12/14/11 *CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I WAS DRIVING ON I-5 NORTH CA GOING BETWEEN LATHROP AND STOCKTON WHERE THE SPEED LIMIT IS 70 MPH WHEN MY VEHICLE'S ENGINE SEEMED TO SHIFT INTO NEUTRAL. I BARELY HAD ENOUGH POWER TO GET OFF THE FWY RAMP WHERE IT WAS SAFE TO PARK. I THEN HAD THE CAR TOWED TO AN INFINITI DEALER AND HAD THEM CHECK THE CAR. AFTER THE CAR WAS HOOKED UP TO A DIAGNOSTIC MACHINE, I WAS TOLD THAT THE RIGHT MASS AIR FLOW SENSOR-22680-7S00A NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT WHEN THIS SENSOR WENT BAD, THE ENGINE GOES INTO A NEUTRAL MODE OR CLOSE TO SHUTDOWN MODE TO PREVENT DAMAGE TO OTHER PARTS OF THE ENGINE. ONCE THE ENGINE PROBLEM WAS DIAGNOSED, THE PART WAS REPLACED AND THE CAR FUNCTIONED FINE. WHAT SURPRISED ME WAS THAT THE SERVICE TECHNICIANS WERE AWARE OF THE PROBLEM. THIS CAUSES ME GREAT CONCERN BECAUSE THERE WAS NO WARNING LIGHTS TO INDICATE A PROBLEM BEFORE, DURING, OR EVEN AFTER THE ENGINE MALFUNCTIONED. THE CAR HAD TO BE HOOKED UP TO A MACHINE TO DETECT WHAT WAS WRONG. I WAS SO FRIGHTEN WHEN THIS OCCURRED BECAUSE I COULD HAVE BEEN REAR ENDED AS A RESULT OF THE CAR LOSING POWER IN A MATTER OF SECONDS. I REPLACED THE LEFT MASS AIR FLOW SENSOR BECAUSE I DON'T WANT TO EVER BE IN THAT SAME SITUATION AGAIN. I DON'T FEEL SAFE DRIVING THIS VEHICLE! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .