RoadVitals

1998 INFINITI QX4 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Aug 9, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1998 INFINITI QX4, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Suspension1022.7%
  • Steering613.6%
  • Driver assistance613.6%
  • Fuel system511.4%
  • Body & structure511.4%
  • Brakes36.8%
  • Tires & wheels24.5%
  • Engine24.5%
  • Airbags24.5%
  • Transmission12.3%
  • Other / unspecified12.3%
  • Powertrain (other)12.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

10
reports

From owner reports, verbatim

WHEN YOU LET OFF THE GAS PEDDLE THE REAREND STARTS A VIOLENTLY SHAKEING BACK AND FORTH AND WILL CAUSE YOU TO DRIVE OVER SOMETHING OR SOMEONE DUE TO DEFECTIVE BUSHINGS!!!HOW CAN THEY SELL US CRAP THAT CAN COST THE LIVES OF SO MANY PEOPLE AND NOT HONOR A RECALL ON REAR BUSHINGS...I NEARLY SHUT DOWN THE INTERSTATE ON MY LAST DRIVE......

NHTSA ID 11242762 · filed Aug 9, 2019

I RECENTLY BOUGHT THIS CAR TODAY AND IT WAS DRIVING FINE AT LOW SPEEDS, BUT UNTIL I ACCELERATED OVER 40MPH THE REAR BACK WAS SWERVING LEFT TO RIGHT AFTER I RELEASE MY FOOT OFF THE GAS. ALMOST HAD 4 CRASHES. SOMETHING IN THE REAR IS MAKING THE CAR SWERVE LIKE ITS LOSING TRACTION BUT ONLY WHEN IT'S RELEASED OFF THE GAS PEDAL. IT WAS THE BIGGEST FATAL PART OF EXPERIENCE WITHIN DRIVING OF MY LIFE. ALL I KNOW IS THAT IT IS PRETTY RUSTED ON THE STRUT AREAS SINCE I CHECKED IF SOMETHING WAS BROKEN UNDER THE CAR. LOW SPEEDS AROUND 30MPH THE CAR DRIVES FINE BUT HIGHER SPEED ITS LIKE, I HAVE TO KEEP ACCELERATING TO PREVENT THE CAR FROM SWERVING IN THE REAR. MY LIFE WAS ENDANGERED FOR 40 MINUTES OF MY LIFE ON THE HIGHWAY. PLEASE CONTACT ME, THIS IS A VERY DANGEROUS SITUATION I NEED TO REPAIR. *TR

NHTSA ID 10472477 · filed Aug 25, 2012
All 10 reports naming suspension

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

6
reports

From owner reports, verbatim

I BROUGHT MY TRUCK IN FOR A RECALL WITH STRUT TOWER AND CHASSY,THEY PATCHED TBE CHASSY UP,WHEN I WENT TO PICK IT UP I DIDN'T GET 5 MINUTES UP THE ROAD AND IT WAS PULLING TO THE RIGHT HARD AND SHAKING AST 40TO 50MPH,IT'S A DRIVING HAZARD,I BROUGHT IT RIGHT BACK THEY DID AN ALIGNMENT ON IT,CALLED ME AND SAID IT'S STILL DOING IT AND THERE'S NOTHING ELSE THEY CAN DO,SO NOW I'M OUT OF A VEHICLE THEY TOLD CONSUMER AFFAIRS THAT I CALLED THAT IT COULD OF BEEN A,PRE EXISTING PROBLEM SO NOW CONSUMER AFFAIRS WON'T HELP ME SO WHAT DO I DO NOW IT'S MY ONLY VEHICLE AND THE DEALERSHIP WANTS ME TO JUST DRIVE OFF THEIR LOT WITH A HAZARDOUS VEHICLE,IT WAS FINE UNTIL THEY PATCHED THAT CHASSY UP THEIR WERE NO PRE-EXISTING PROBLEMS SO I DON'T KNOW WHAT TO DO NOW,PLEASE HELP?THE DEALERSHIP IS RAY CATINA INFINITI IN EDISON,NEW JERSEY,THE ONLY THING THEY HELPED ME WITH IS GETTING ME A LOANER CAR AND THEM PAYING FOR IT BUT NOW I HAVE TO BRING IT BACK,I JUST DON'T KNOW WHAT RIGHTS I HAVE OR

NHTSA ID 11128014 · filed Sep 7, 2018

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,757.

NHTSA ID 10863087 · filed May 4, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

6
reports

From owner reports, verbatim

AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.

NHTSA ID 10406610 · filed Jun 12, 2011

GAS PEDAL DOES NOT GO DOWN WHEN PRESSURE IS APPLIED. IT SUDDENLY ACCELERATES WHEN DEPRESSED WITH MORE FORCE. SOMETHING IS STUCK IN THE LINKAGE. DEALER (JEFF) ACKNOWLEDGES THAT THIS IS A COMMON PROBLEM WITH THIS MODEL VEHICLE. *AK

NHTSA ID 719452 · filed Feb 29, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I COULDN'T FIND THIS IN YOUR LIST AND WHEN I CALLED THE NUMBER THAT'S WHEN SHE TOLD US ABOUT THE FUEL LINE PROBLEM. *TR

NHTSA ID 10403636 · filed May 28, 2011

FRAME FAILURE ON INFINITI QX4 AND NISSAN PATHFINDER; MODEL YEARS 1997-2001. FRAME FAILURE ON INFINITI AND NISSAN VEHICLES; FAILURE IN MANUFACTURING TO ADEQUATELY PROTECT FROM ABNORMAL CORROSION AND ROT, THE FRAME, UNDERCARRIAGE AND MOUNTING BRACKETS OF NISSAN AND INFINITI SUV VEHICLES. EXCESSIVE CORROSION AND ROT TO FRONT APRON AND FRAME OF INFINITI QX4 AND NISSAN PATHFINDER VEHICLES; SUSPECT ASSOCIATION WITH NHTSA RECALL NUMBER 07V435000. INSUFFICIENT PROTECTION OF FRAME FROM ABNORMAL AND PREMATURE CORROSION AND ROT; RESULTANT CATASTROPHIC FAILURE OF FRAME WHILE HITTING A POTHOLE AT 10 MILES PER HOUR. FRAME IS BROKEN ABOVE LEFT FRONT AXLE; TEAR IS APPROXIMATELY 2 FEET LONG AND 2 INCHES WIDE. FRAME AREAS AROUND TEAR AND THROUGHOUT WHEEL AND AXLE COMPARTMENT ARE EASILY POKED THROUGH BY USING A FINGER. MECHANIC AND BODY SHOP MANAGER ADVISE THAT VEHICLE IS UNSAFE TO OPERATE. REPAIR COSTS FOR REPLACEMENT OF FRONT APRON OF FRAME ESTIMATED AT $3,000-$4,000. NISSAN BODY SHOP REPORTS THAT ABNORMAL AND PREMATURE CORROSION AND ROT OF FRAME ARE TYPICAL OF INFINITI QX4 AND NISSAN PATHFINDERS PRE-2003. SUBSEQUENT RESEARCH FINDS CONSUMER COMPLAINTS RELATED TO MODEL YEARS ASSOCIATED WITH FUEL LINE RECALL. NISSAN DOES NOT REPLY TO REPEATED REQUESTS FOR COMMENT NOR WILL IT ISSUE SAFETY WARNING IN RELATION TO POSSIBILITY OF HIGH SPEED FAILURE OF FRAME RESULTING IN COMPLETE SEPARATION OF TIRE FROM AXLE AND FRAME; SUBSEQUENT BROKEN FRAME WOULD TRAVEL THROUGH ENGINE COMPARTMENT AND SEVER BRAKE CYLINDERS AND STEERING. GRAVE POSSIBILITY OF LOSS OF LIMB OR LIFE. TYPICAL STATE SAFETY INSPECTIONS MAY NOT TEST FRAME INTEGRITY. RECOMMENDATION FOR ADVISORY NOTICE TO BE SENT TO STATE INSPECTION STATIONS AND TO VEHICLE MAINTENANCE AND REPAIR FACILITIES. *TR

NHTSA ID 10376467 · filed Jan 13, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,757.

NHTSA ID 10863087 · filed May 4, 2016

THE LEFT FRONT WHEEL WELL HAS RUSTED SO THAT NOW THE WHEEL WELL IS STARTING TO REST ON THE DRIVESHAFT. *TR

NHTSA ID 10629909 · filed Sep 1, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

WHENEVER ABS BRAKES WERE APPLIED, WOULD MAKE A CLUNKING SOUND. PROBLEM INTERMITTENT. HAVE TAKEN VEHICLE TO DEALER, AND INFORMED BY MECHANIC THAT PROBLEM COULD NOT BE LOCATED. OWNER FELT IT SOUNDED LIKE "U" JOINT WENT OUT.*AK

NHTSA ID 882653 · filed Mar 9, 2001

DEALER HAS ATTEMPTED REPAIRS OF EMISSION SYSTEM. PROBLEMS STILL KEEP OCCURRING. ADDITIONALLY, AFTER DEALER ROTATED AND BALANCED WHEELS/TIRES, VEHICLE NOW HAS DISTINCT SHIMMY, BRAKE PROBLEMS, AND RAPPING IN STEERING SHAFT. AN INDEPENDENT CHECK REVEALED AND REPAIRED WHEEL BALANCE AS INCORRECT WEIGHTS WERE ADDED. HOWEVER, INDEPENDENT DEALER THEORIZES THAT BRAKE ROTORS MAY HAVE BEEN WARPED BY CENTRAL INFINITI. ADDITIONALLY, THERE APPEARS TO BE EXCESSIVE WEAR IN BOTH THE SUSPENSION AND STEERING SYSTEM.

NHTSA ID 708607 · filed Jul 14, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DURING THE FIRST YEAR THE TIRES HAD TO BE REPLACED,I CONTACTED INFINITY AND LEARNED THAT TIRES THAT COME WITH NEW VEHICLES WERE NOT WARANTEED.THIS IS MY 4TH OR 5TH NISSAN PRODUCT BUT NEVER AGAIN!

NHTSA ID 10122012 · filed May 24, 2005

MECHANICAL BREAKDOWN OF TRANSFER CASE. EARLIER REPORT (SERVICE BULLETIN NUMBER ITB99049FILED WITH NHTSA DOCUMENTED A WHINING NOISE FROM TRANSFER CASE.

NHTSA ID 10020649 · filed May 28, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

DEALER HAS ATTEMPTED REPAIRS OF EMISSION SYSTEM. PROBLEMS STILL KEEP OCCURRING. ADDITIONALLY, AFTER DEALER ROTATED AND BALANCED WHEELS/TIRES, VEHICLE NOW HAS DISTINCT SHIMMY, BRAKE PROBLEMS, AND RAPPING IN STEERING SHAFT. AN INDEPENDENT CHECK REVEALED AND REPAIRED WHEEL BALANCE AS INCORRECT WEIGHTS WERE ADDED. HOWEVER, INDEPENDENT DEALER THEORIZES THAT BRAKE ROTORS MAY HAVE BEEN WARPED BY CENTRAL INFINITI. ADDITIONALLY, THERE APPEARS TO BE EXCESSIVE WEAR IN BOTH THE SUSPENSION AND STEERING SYSTEM.

NHTSA ID 708607 · filed Jul 14, 1999

VEHICLE EXPERIENCE SUDDEN ACELATION WHILE BACK OUT OF PARKING SPACE OF PARKING LOT; VEHICLE CAUSES DAMAGETO FENCE AND STAIRS LEADING TO BLDG. ALSO CAUSES THE VEHILE TO ROLLOVER. CONSUMER RECEIVES MINOR INJURIES. MFR. NOTIFIED.

NHTSA ID 839155 · filed Jun 9, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

ON NOV.9 I WAS DRIVING HOME ON PATTERSONMILL RD. IN BARNWELL SC. A BUCK DEER HIT MY 1998 INFINITI QX4 I WENT OFF ROAD N HIT A TREE CUTTING IN HALF I WAS ABLE TO KICK OUT WINDSHIELD CRAWD OUT WENT TO NEIGHBORS HOME SHE CALLED FOR HELP MOREL TO STORY I HAVE A CRACK IN SKULL UNDER EYE CONTUSION AND CONCUSSION WITH CHRONIC PAIN UP DOWN MY SPINE I HAVE SURGERY ON MY ORBITAL FLOOR ON MONDAY PLEASE HELP ME CALL PLENTY LAWYERS BUT THEY DON'T HAVE THE EXPERIENCE TO HALIDE MY CASE MY DRIVER SIDE AIR BAG DIDN'T DEPLOY BUT PASSENGER SIDE DID I GOT HURT AND IS IN CHRONIC PAIN I WANT COMPENSATION FOR MY STRESS,INJURIES,PAIN N FUTURE PAIN AND SUFFERING FOR AIRBAG NOT DEPLOYING. *TR

NHTSA ID 10553142 · filed Nov 21, 2013

VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN COLLISION WITH MULTIPLE VEHICLES, NO DEPLOYMENT OF AIR BAG DURING COLLISION.

NHTSA ID 542856 · filed Dec 3, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DURING THE FIRST YEAR THE TIRES HAD TO BE REPLACED,I CONTACTED INFINITY AND LEARNED THAT TIRES THAT COME WITH NEW VEHICLES WERE NOT WARANTEED.THIS IS MY 4TH OR 5TH NISSAN PRODUCT BUT NEVER AGAIN!

NHTSA ID 10122012 · filed May 24, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

THE LEFT FRONT WHEEL WELL HAS RUSTED SO THAT NOW THE WHEEL WELL IS STARTING TO REST ON THE DRIVESHAFT. *TR

NHTSA ID 10629909 · filed Sep 1, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

WHENEVER ABS BRAKES WERE APPLIED, WOULD MAKE A CLUNKING SOUND. PROBLEM INTERMITTENT. HAVE TAKEN VEHICLE TO DEALER, AND INFORMED BY MECHANIC THAT PROBLEM COULD NOT BE LOCATED. OWNER FELT IT SOUNDED LIKE "U" JOINT WENT OUT.*AK

NHTSA ID 882653 · filed Mar 9, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .