2010 INFINITI QX56 Owner Complaints

Hello, I am the owner of the vehicle is a 2010 Infiniti QX56. Please look into any recalls provide placement or vehicle as well. I no longer have it as a vehicle was stolen. I need I need either a reimbursement or the vehicle, but it does have recalls, and the reason why the vehicle was stolen or taken from the truckstop was because of the tire the wheels something had to do with that the reason why I have no dangerous recall on vehicle. Email me at [XXX] Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11726143

Incident

Jun 1, 2025

The passenger airbag restraint system has failed. Specifically, the passenger seat airbag sensor has failed, meaning there is no current airbag functionality for the passenger in my 2010 Infiniti QX56. There was a voluntary safety recall for (R1606) for Infiniti QX56's with years 2014-2016 for the same fault. Obviously, this is a tremendous life and safety risk and should be resolved by the manufacturer.

NHTSA ID

11562306

Incident

Dec 26, 2023

My airbag light came on and is flashing, I also have no horn

NHTSA ID

11454712

Incident

Feb 12, 2022

EVERYTHING RECALLED IS WRONG WITH MY CAR

NHTSA ID

11366911

Incident

Sep 25, 2020

MY AIRBAG LIGHT AND SEATBELT LIGHTS AREON AND THERE WAS NO ACCIDENT PRIOR TO THIS COMING ON. DEALER STATED I WOULD HAVE TO PAY TO GET IT REPAIRED BECAUSE THERE IS NO RECALL.

NHTSA ID

11241740

Incident

Aug 14, 2017

Mileage

100,000 mi

MY AIRBAGS LIGHT ARE ONE 2 WEEKS NOW FOR NO REASON. MY CAR IS PARK IN MY GARAGE

NHTSA ID

11220503

Incident

Jun 5, 2019

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT MOISTURE ENTERED THE HEADLIGHTS, CAUSING THEM TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID

11189670

Incident

Mar 1, 2019

Mileage

90,000 mi

INFINITI HAS NO SPECS ON WHO CAN SAFELY SIT IN THE CENTER SEAT OF THE THIRD ROW OF MY SUV. THERE IS PLENTY OF ROOM FOR A THIRD PERSON TO SIT IN THAT SPACE -- AND THERE IS A CENTER SEATBELT STANDARD ON THIS VEHICLE... HOWEVER, THERE IS NO HEADREST. I'M HOPING YOU HAVE INFO ON HEIGHT AND WEIGHT REQUIREMENTS FOR WHO CAN SAFELY SIT IN THAT SEAT WITHOUT RISK OF WHIPLASH OR OTHER NECK INJURY IN CASE OF SUDDEN STOPS. THANK YOU!

NHTSA ID

11024662

Incident

Sep 20, 2017

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE DYNAMIC CONTROL OFF SLIP ON WARNING INDICATOR ILLUMINATED AND STAYED ON UNTIL THE VEHICLE STOPPED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR TIMES PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER FOR A DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND THEY ADJUSTED THE BRAKES BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ID

10925893

Incident

Nov 12, 2016

Mileage

75,000 mi

I WAS DRIVING STRAIGHT DOWN WATER ST, UPPER MARLBORO, MD ON MY WAY TO WORK AND THE REAR OVERHEAD CONSOLE (CONSOLE ASSY-ROOF) JUST FELL ON MY SHOULDER AND BACK SEATS. I'VE ATTACHED IMAGES SHOWING THE UNIT BREAKING APART FROM THE SCREWS AND AFTER RESEARCH I SEE THAT THIS HAS BEEN AN ONGOING ISSUE WITH INFINITI AND NISSAN VEHICLES ALIKE.

NHTSA ID

10888052

Incident

Jul 23, 2016

Mileage

30,185 mi

THE REAR OVERHEAD CONSOLE FELL WHILE DRIVING. APPARENTLY IT WAS DUE TO THE HEAT ON THE ROOF THAT MELTED THE 6 CLIPS INSIDE THAT HOLDS IT TO THE CEILING, I'M CONFIDENT THIS HAS TO BE A MANUFACTURER DEFECT AND NEEDS BE CORRECTED BEFORE SOMEONE DIES. IF MY TWO SMALL CHILDREN WERE IN THE VEHICLE IT COULD HAVE EASILY KILLED ONE IF NOT BOTH. FLIMSY PLASTIC BRACKETS THAT CAN EASILY MELT, SHOULD NOT BE USED IN A VEHICLE LIKE THIS. CURRENTLY, THE ONLY THING HOLDING IT UP IS THE MAIN POWER CABLE. THIS SHOULD BE A RECALL SINCE THERE ARE THOUSANDS OF INFINITY AND NISSAN ARMADA'S WITH THE SAME EXACT ISSUE. AND TO THINK THEY WANT $90K FOR THE NEW QX WITH CHEAP CRAP UNDER THE HEADLINER. REALLY?!?! WHEN I CONTACTED INFINITY USA, THEY ACTED SURPRISED AND SAID THEY HAVE NEVER HEARD OF SUCH A THING, AT LEAST THAT IS WHAT CONSUMER AFFAIRS READ OFF THEIR SCRIPT TO ME.

NHTSA ID

10885973

Incident

Jul 13, 2016

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI QX56. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A KNOCKING NOISE COMING FROM THE PASSENGER SIDE DASHBOARD. THE CONTACT STATED THAT THE NOISE OCCURRED RANDOMLY WHILE DRIVING AND WHILE PARKED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

NHTSA ID

10852462

Incident

Mar 9, 2016

Mileage

105,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDSHIELD ENTIRELY CAUSING THE CONTACT TO NOT BE ABLE TO VIEW OUT THE VEHICLE. THE CONTACT MENTIONED THAT THE WINDOW WAS 60% DEFROSTED AFTER USING THE DEFROSTER AND A SCRAPPER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

NHTSA ID

10822848

Incident

Jan 31, 2015

Mileage

103,000 mi

TL* THE CONTACT OWNS A 2010 INFINTI QX56. WHEN DRIVING VARIOUS SPEEDS OVER ROUGH ROADS OR POTHOLES, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,006.

NHTSA ID

10706120

Incident

Mar 16, 2015

Mileage

58,006 mi

HEATING/A/C ACTUATORS MAKES AN ANNOYING CLICKING NOISE. IT APPEARS TO BE STUCK...AND TRYING TO CLOSE/ OPEN. THIS APPEARS TO BE AN ON GOING PROBLEM WITH NISSAN/INFINITY TRUCKS. *TR

NHTSA ID

10692911

Incident

Mar 6, 2015

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS DEPLOYED. AS A RESULT, THE CONTACT SUSTAINED CUTS BY GLASS FRAGMENTS FROM THE AIR BAG. A POLICE REPORT WAS FILED AND THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

NHTSA ID

10666974

Incident

Dec 10, 2014

Mileage

93,000 mi

THE AIR BAG INDICATOR ILLUMINATED ON THE DASHBOARD CONTROL PANEL. UPON INSPECTION AT AN INFINITY DEALERSHIP I WAS TOLD THE CABLE FOR THE AIR BAG NEEDED TO BE REPLACED. THE COST WOULD BE ABOUT $600. THE VEHICLE ONLY HAS APPROXIMATELY 54,000 MILES AND I DO NOT THINK THERE SHOULD BE A MALFUNCTION OF THE AIR BAG. I WAS TOLD THE AIR BAG MAY OR MAY NOT DEPLOY IF IN A WRECK. *TR

NHTSA ID

10654176

Incident

Oct 15, 2014

Mileage

54,000 mi

I HAVE BEEN THE OWNER OF THIS VEHICLE SINCE JUNE OF 2014 AND PURCHASED IT WITH 53K MILES. THE UNDERBODY HAS SUBSTANTIAL RUST FOR THE AGE OF THE VEHICLE. THIS RUST HAS SEIZED THE ALIGNMENT BOLTS IN THE REAR OF THE VEHICLE AND IT CANNOT BE PROPERLY ALIGNED WITHOUT MAJOR REPAIRS(IN EXCESS OF $1500). A VEHICLE OF THIS AGE SHOULD NOT HAVE CORROSION TO THE EXTENT THAT A REAR END ALIGNMENT IS NOT POSSIBLE. I HAVE TWO OTHER VEHICLES SUBSTANTIALLY OLDER WITH LESS UNDERBODY CORROSION. I BELIEVE THE COATING/PARTS USED ARE DEFECTIVE AND WHEN I CONTACTED INFINITI THEY REFUSED TO COMPENSATE OR MAKE THE REPAIRS. THIS IS TROUBLESOME AS THE ALIGNMENT CAN AFFECT THE STABILITY OF THE VEHICLE AND COULD RESULT IN A ACCIDENT. *TR

NHTSA ID

10653767

Incident

Oct 31, 2014

Mileage

60,122 mi

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ICC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

NHTSA ID

10563945

Incident

Jan 29, 2014

Mileage

82,000 mi

COMPLAINT: I AM WRITING TO NOTIFY NHTSA OF THE EXTREMELY LACK OF STABILITY CONTROL WITH MY VEHICLE. THE LACK OF STABILITY CONTROL OCCURS WHEN DRIVING OVER SMALL UNEVEN SURFACES AND CAUSES THE STEERING TO BE VERY DIFFICULT TO CONTROL. DEALER DIAGNOSIS: I VISITED AN INFINITI DEALER ON THREE SEPARATE OCCASIONS AND PRESENTED MY CONCERNS. THE SERVICE DEPARTMENTS WERE NOT ABLE TO IDENTIFY OR RECTIFY MY CONCERNS. ON DECEMBER 8, 2011 - SHEEHY'S INFINITI OF ANNAPOLIS, MD - MY VEHICLE ODOMETER READING WAS AT 23,539. ON MAY 2, 2013 - JBA'S INFINITI OF ELLICOTT CITY, MD - MY VEHICLE ODOMETER READING WAS AT 45,034. ON JANUARY 20, 2014 - SHEEHY'S INFINITI OF ANNAPOLIS, MD - MY VEHICLE ODOMETER READING WAS AT 55,430. CUSTOMER COMMENTS: SEVERAL OWNERS AND PREVIOUS OWNERS OF THE 2008-2010 QX56 (VIA RESEARCH) EXPERIENCED VERY SIMILAR SUSPENSION AND STEERING FLAWS. IF THIS IS A FLAW IN THE DESIGN OF THE VEHICLE, I DO NOT FEEL THAT IT IS THE CONSUMERS FINANCIAL RESPONSIBILITY TO TRY TO CORRECT IT, WHICH IS WHY I CONTACTED (VIA EMAIL) INFINITI'S CONSUMER AFFAIRS OFFICE ON JANUARY 24, 2010. AFTER SPEAKING TO THE SERVICE DEPARTMENTS AND REVIEWING MY VEHICLE HISTORY, [XXX] (FROM INFINITI CONSUMER AFFAIRS) CONTACTED ME ON JANUARY 31, 2014. [XXX] RESPONSE WAS EXACTLY LIKE THE SERVICE DEPARTMENTS: SHE WAS NOT ABLE TO IDENTIFY A PROBLEM. MY WIFE NORMALLY DRIVES THIS VEHICLE, BUT IT BECAME OBVIOUS TO US THAT SOMETHING WAS WRONG AROUND JULY OR AUGUST 2010. THERE IS A SERIOUS FLAW IN THE MECHANICAL EQUIPMENT AND/OR DESIGN OF MY 2010 INFINITI QX56 4X4 SUV THAT SCARES THE HECK OUT OF MY WIFE AND KIDS WHEN DRIVING IT. THIS VEHICLE IS NOT SAFE TO BE ON THE ROAD, BUT WE HAVE TO DRIVE IT BECAUSE IT IS OUR ONLY FAMILY MODE OF TRANSPORTATION. I WOULD LIKE INFINITI TO CORRECT MY VEHICLE DEFICIENCIES OR REPLACE MY VEHICLE WITH ONE THAT IS SAFE TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10562630

Incident

Aug 14, 2010

Mileage

7,567 mi

I OWN 2010 QX56. ON NOVEMBER 16TH I WAS COMING OUT OF PARKING GARAGE AT CHICAGO O'HARE AIRPORT. AFTER I PASS THE PAY BOOTH, WITH IN 15 FEET AT THE SPEED OF 4 TO 5 MILES PER HOUR, I LOST CONTROL OF THE STEERING WHEEL BECAUSE OF SOME MALFUNCTION OF THE STEERING WHEEL ASSEMBLY. STEERING WHEEL MOVED 180 DEGREE IN ONE SECOND AND HIT THE PAY-BOOTH. CAR HIT THE SIDE PAVEMENTS OF THE PAY-BOOTH AND CAUSED THE FLAT TIRE, DAMAGE THE BODY OF THE CAR AND STEERING WHEEL GOT LOCKED. ALL THE POWER-STEERING FLUID GOT LEAKED OUT. I HAD A FRACTURED THUMB BECAUSE OF THE RAPID MOVEMENT OF THE STEERING WHEEL. CAR WAS NOT DRIVABLE AND ENDED UP TOWING TO THE DEALERSHIP. DEALER REPLACED THE WHOLE STEERING WHEEL ASSEMBLY. THIS CAN BE A MAJOR SAFETY ISSUE. I WAS JUST ABOUT TO GO ON A HIGHWAY. IF THIS WOULD HAVE HAPPENED ON THE EXPRESSWAY. I AM NOT SURE I WOULD BE ALIVE. *KB

NHTSA ID

10437726

Incident

Nov 16, 2011

Mileage

26,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED OAS THE VEHICLE STALLED. THE CONTACT CALLED ROAD SIDE ASSISTANCE BUT THEY WERE UNABLE TO GET THE VEHICLE STARTED. THE VEHICLE WAS TOWED TO THE DEALER AND INSPECTED. THE DEALER WAS ABLE TO RESTART THE VEHICLE AND ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.

NHTSA ID

10432915

Incident

Oct 24, 2011

Mileage

42,000 mi

TL* THE CONTACT OWNS A 2010 INFINITY QX56. THE CONTACT STATED THAT WHEN DRIVING OVER A POT HOLE AT ANY SPEED, THE STEERING WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSIS AND LOCATED THE FAILURE AT THE REAR PASSENGER WHEEL. THE DEALER ALIGNED THE WHEEL BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 14,000.

NHTSA ID

10380075

Incident

Jan 1, 2010

Mileage

1,000 mi

TL* THE CONTACT OWNS AN 2010 INFINITI QX56. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 30-40 MPH. WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL THERE WAS A DELAY RESPONSE. THE CONTACT REQUIRED AN INCREASE IN STOPPING DISTANCE DURING BRAKING. THE FAILURE WAS CONTINUOUS WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE IS THE PROCESS OF BEING TAKEN TO AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 15.

NHTSA ID

10320991

Incident

Nov 12, 2009

Mileage

15 mi

A FAULT CODE GETS SET AND DEACTIVATES THE REAR AIR LEVELING SUSPENSION. WHEN THAT HAPPENS, NO AIR TO THE AIR SHOCKS AND IT BOTTOMS OUT. SUPPOSEDLY, ONLY THE DEALER CAN RESET IT. A REAL PROBLEM WHEN TOWING A TRAILER. AND EVEN WORSE, THERE IS NO DRIVER ALERT WHEN IT HAPPENS OR AFTER IT HAS HAPPENED -- YOU JUST LOOSE YOUR REAR SUSPENSION. VERY DANGEROUS. THIS HAS HAPPENED 3 TIMES FOR ME IN THE LAST 3 WEEKS -- EACH TIME I HAVE TOWED A TRAILER I NEED TO TAKE IT BACK TO THE DEALER TO HAVE IT RESET. THEY TRIED TO REPLACE THE AIR PUMP, BUT THAT DID NOT WORK. THE DEALER INITIALLY BLAMED AN OVER LOADED TRAILER -- BUT THE TRAILER WAS WEIGHED AND SHOWN NOT TO BE OVERLOADED. MY COMPLAINT HAS TO DO WITH THE FACT THAT THE SUSPENSION IS INTENTIONALLY COMPLETELY DEACTIVATED BY THIS FAULT CODE AND THEIR ARE NO WARNINGS PROVIDED THAT IT IS DEACTIVATED. *TR

NHTSA ID

10299768

Incident

Jan 10, 2010

Mileage

1,400 mi