RoadVitals

2010 INFINITI QX56 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Mar 22, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 INFINITI QX56, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Steering619.4%
  • Airbags619.4%
  • Electrical39.7%
  • Body & structure39.7%
  • Visibility26.5%
  • Brakes26.5%
  • Other / unspecified26.5%
  • Seat belts26.5%
  • Suspension26.5%
  • Exterior lighting13.2%
  • Interior & seats13.2%
  • Driver assistance13.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

6
reports

From owner reports, verbatim

My airbag light came on and is flashing, I also have no horn

NHTSA ID 11454712 · filed Mar 1, 2022

EVERYTHING RECALLED IS WRONG WITH MY CAR

NHTSA ID 11366911 · filed Oct 28, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

6
reports

From owner reports, verbatim

The passenger airbag restraint system has failed. Specifically, the passenger seat airbag sensor has failed, meaning there is no current airbag functionality for the passenger in my 2010 Infiniti QX56. There was a voluntary safety recall for (R1606) for Infiniti QX56's with years 2014-2016 for the same fault. Obviously, this is a tremendous life and safety risk and should be resolved by the manufacturer.

NHTSA ID 11562306 · filed Dec 28, 2023

My airbag light came on and is flashing, I also have no horn

NHTSA ID 11454712 · filed Mar 1, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

My airbag light came on and is flashing, I also have no horn

NHTSA ID 11454712 · filed Mar 1, 2022

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ICC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

NHTSA ID 10563945 · filed Feb 12, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

I WAS DRIVING STRAIGHT DOWN WATER ST, UPPER MARLBORO, MD ON MY WAY TO WORK AND THE REAR OVERHEAD CONSOLE (CONSOLE ASSY-ROOF) JUST FELL ON MY SHOULDER AND BACK SEATS. I'VE ATTACHED IMAGES SHOWING THE UNIT BREAKING APART FROM THE SCREWS AND AFTER RESEARCH I SEE THAT THIS HAS BEEN AN ONGOING ISSUE WITH INFINITI AND NISSAN VEHICLES ALIKE.

NHTSA ID 10888052 · filed Jul 24, 2016

THE REAR OVERHEAD CONSOLE FELL WHILE DRIVING. APPARENTLY IT WAS DUE TO THE HEAT ON THE ROOF THAT MELTED THE 6 CLIPS INSIDE THAT HOLDS IT TO THE CEILING, I'M CONFIDENT THIS HAS TO BE A MANUFACTURER DEFECT AND NEEDS BE CORRECTED BEFORE SOMEONE DIES. IF MY TWO SMALL CHILDREN WERE IN THE VEHICLE IT COULD HAVE EASILY KILLED ONE IF NOT BOTH. FLIMSY PLASTIC BRACKETS THAT CAN EASILY MELT, SHOULD NOT BE USED IN A VEHICLE LIKE THIS. CURRENTLY, THE ONLY THING HOLDING IT UP IS THE MAIN POWER CABLE. THIS SHOULD BE A RECALL SINCE THERE ARE THOUSANDS OF INFINITY AND NISSAN ARMADA'S WITH THE SAME EXACT ISSUE. AND TO THINK THEY WANT $90K FOR THE NEW QX WITH CHEAP CRAP UNDER THE HEADLINER. REALLY?!?! WHEN I CONTACTED INFINITY USA, THEY ACTED SURPRISED AND SAID THEY HAVE NEVER HEARD OF SUCH A THING, AT LEAST THAT IS WHAT CONSUMER AFFAIRS READ OFF THEIR SCRIPT TO ME.

NHTSA ID 10885973 · filed Jul 19, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDSHIELD ENTIRELY CAUSING THE CONTACT TO NOT BE ABLE TO VIEW OUT THE VEHICLE. THE CONTACT MENTIONED THAT THE WINDOW WAS 60% DEFROSTED AFTER USING THE DEFROSTER AND A SCRAPPER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

NHTSA ID 10822848 · filed Jan 28, 2016

HEATING/A/C ACTUATORS MAKES AN ANNOYING CLICKING NOISE. IT APPEARS TO BE STUCK...AND TRYING TO CLOSE/ OPEN. THIS APPEARS TO BE AN ON GOING PROBLEM WITH NISSAN/INFINITY TRUCKS. *TR

NHTSA ID 10692911 · filed Mar 9, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE DYNAMIC CONTROL OFF SLIP ON WARNING INDICATOR ILLUMINATED AND STAYED ON UNTIL THE VEHICLE STOPPED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR TIMES PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER FOR A DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND THEY ADJUSTED THE BRAKES BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ID 10925893 · filed Nov 14, 2016

TL* THE CONTACT OWNS AN 2010 INFINITI QX56. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 30-40 MPH. WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL THERE WAS A DELAY RESPONSE. THE CONTACT REQUIRED AN INCREASE IN STOPPING DISTANCE DURING BRAKING. THE FAILURE WAS CONTINUOUS WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE IS THE PROCESS OF BEING TAKEN TO AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 15.

NHTSA ID 10320991 · filed Mar 19, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

Hello, I am the owner of the vehicle is a 2010 Infiniti QX56. Please look into any recalls provide placement or vehicle as well. I no longer have it as a vehicle was stolen. I need I need either a reimbursement or the vehicle, but it does have recalls, and the reason why the vehicle was stolen or taken from the truckstop was because of the tire the wheels something had to do with that the reason why I have no dangerous recall on vehicle. Email me at [XXX] Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11726143 · filed Mar 22, 2026

EVERYTHING RECALLED IS WRONG WITH MY CAR

NHTSA ID 11366911 · filed Oct 28, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

EVERYTHING RECALLED IS WRONG WITH MY CAR

NHTSA ID 11366911 · filed Oct 28, 2020

MY AIRBAG LIGHT AND SEATBELT LIGHTS AREON AND THERE WAS NO ACCIDENT PRIOR TO THIS COMING ON. DEALER STATED I WOULD HAVE TO PAY TO GET IT REPAIRED BECAUSE THERE IS NO RECALL.

NHTSA ID 11241740 · filed Aug 5, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

I HAVE BEEN THE OWNER OF THIS VEHICLE SINCE JUNE OF 2014 AND PURCHASED IT WITH 53K MILES. THE UNDERBODY HAS SUBSTANTIAL RUST FOR THE AGE OF THE VEHICLE. THIS RUST HAS SEIZED THE ALIGNMENT BOLTS IN THE REAR OF THE VEHICLE AND IT CANNOT BE PROPERLY ALIGNED WITHOUT MAJOR REPAIRS(IN EXCESS OF $1500). A VEHICLE OF THIS AGE SHOULD NOT HAVE CORROSION TO THE EXTENT THAT A REAR END ALIGNMENT IS NOT POSSIBLE. I HAVE TWO OTHER VEHICLES SUBSTANTIALLY OLDER WITH LESS UNDERBODY CORROSION. I BELIEVE THE COATING/PARTS USED ARE DEFECTIVE AND WHEN I CONTACTED INFINITI THEY REFUSED TO COMPENSATE OR MAKE THE REPAIRS. THIS IS TROUBLESOME AS THE ALIGNMENT CAN AFFECT THE STABILITY OF THE VEHICLE AND COULD RESULT IN A ACCIDENT. *TR

NHTSA ID 10653767 · filed Nov 10, 2014

A FAULT CODE GETS SET AND DEACTIVATES THE REAR AIR LEVELING SUSPENSION. WHEN THAT HAPPENS, NO AIR TO THE AIR SHOCKS AND IT BOTTOMS OUT. SUPPOSEDLY, ONLY THE DEALER CAN RESET IT. A REAL PROBLEM WHEN TOWING A TRAILER. AND EVEN WORSE, THERE IS NO DRIVER ALERT WHEN IT HAPPENS OR AFTER IT HAS HAPPENED -- YOU JUST LOOSE YOUR REAR SUSPENSION. VERY DANGEROUS. THIS HAS HAPPENED 3 TIMES FOR ME IN THE LAST 3 WEEKS -- EACH TIME I HAVE TOWED A TRAILER I NEED TO TAKE IT BACK TO THE DEALER TO HAVE IT RESET. THEY TRIED TO REPLACE THE AIR PUMP, BUT THAT DID NOT WORK. THE DEALER INITIALLY BLAMED AN OVER LOADED TRAILER -- BUT THE TRAILER WAS WEIGHED AND SHOWN NOT TO BE OVERLOADED. MY COMPLAINT HAS TO DO WITH THE FACT THAT THE SUSPENSION IS INTENTIONALLY COMPLETELY DEACTIVATED BY THIS FAULT CODE AND THEIR ARE NO WARNINGS PROVIDED THAT IT IS DEACTIVATED. *TR

NHTSA ID 10299768 · filed Jan 14, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT MOISTURE ENTERED THE HEADLIGHTS, CAUSING THEM TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID 11189670 · filed Mar 18, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

INFINITI HAS NO SPECS ON WHO CAN SAFELY SIT IN THE CENTER SEAT OF THE THIRD ROW OF MY SUV. THERE IS PLENTY OF ROOM FOR A THIRD PERSON TO SIT IN THAT SPACE -- AND THERE IS A CENTER SEATBELT STANDARD ON THIS VEHICLE... HOWEVER, THERE IS NO HEADREST. I'M HOPING YOU HAVE INFO ON HEIGHT AND WEIGHT REQUIREMENTS FOR WHO CAN SAFELY SIT IN THAT SEAT WITHOUT RISK OF WHIPLASH OR OTHER NECK INJURY IN CASE OF SUDDEN STOPS. THANK YOU!

NHTSA ID 11024662 · filed Sep 20, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE DYNAMIC CONTROL OFF SLIP ON WARNING INDICATOR ILLUMINATED AND STAYED ON UNTIL THE VEHICLE STOPPED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR TIMES PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER FOR A DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND THEY ADJUSTED THE BRAKES BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ID 10925893 · filed Nov 14, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .