2011 INFINITI QX56 Suspension Problems

A subframe is a key structural component of every car. As such, it stands to reason that it should last as long as the car itself. Doing much research on this model suspension and subframes become rusted as I didn’t know this when purchasing making it very unsafe . I experienced being involved in almost 2 accidents. Very dangerous. Subframe split in half and suspension. Something needs to be done as a lot of people are going thru this issue and Infiniti slogan claims “new horizons” by no means new horizon going to heaven by driving their vehicles.

NHTSA ID

11606665

Incident

Jul 17, 2024

The rear controls arms and cradle mount were riddled with severe fissures, causing car to sway dramatically. The level of component failure posed a severe safety risk to me. My mechanic was shocked by the amount of failure to these major rear suspension components. I have included photos and receipts for repairs.

NHTSA ID

11510476

Incident

Mar 31, 2021

TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED UNDERNEATH THE VEHICLE. THE CONTACT BECAME AWARE THAT THE REAR LOWER CONTROL ARM ON THE PASSENGER'S SIDE WAS FRACTURED IN HALF. THE DRIVER'S SIDE REAR CONTROL ARM ALSO SHOWED EVIDENCE OF A SIMILAR IMMINENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHERE BOTH CONTROL ARMS WERE SCHEDULED TO BE REPLACED. THE PARTS WERE ON ORDER FROM THE MANUFACTURER. LIA INFINITI (860 NEW LOUDON RD, LATHAM, NY 12110, (518) 738-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,500.

NHTSA ID

11378309

Incident

Dec 6, 2020

Mileage

96,500 mi

TIMING CHAIN STARTED RATTLING @ 125,000 MILES.. HOWEVER, MY VIN SHOWS NO RECALL FOR MY CAR. CATS WENT BAD, HAD TO BE REPLACED AND NOW NEED TO BE REPLACED AGAIN. YET NO RECALL ON MY CAR. THE BATTERY CONSTANTLY GOES DEAD IN THE CAR. I BOUGHT A NEW INFINITY BATTERY IN THE CAR THE SAME THING HAPPENED. YOU CAN REPRODUCE THIS PROBLEM BY SITTING IN THE CAR LISTENING TO THE RADIO FOR 30 MINUTES. I WAS SITTING IN THE CAR LISTENING RADIO AND THE CAR BATTERY WENT DEAD AND THE CAR SHUT OFF. THIS IS A HUGE ISSUE, THE QX56 IS A 8 CYLINDER CAR. IT DOES NOT CHARGE VERY EASILY. I HAVE TO CARRY A BATTERY CHARGER IN MY CAR. I HAVE BEEN STRANDED SEVERAL TIMES IN THE LAST YEAR. I HAVE TAKEN THE CAR TO INFINITY AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. SINCE IT IS A BIG CAR THE BATTERY DRAIN QUICKLY.

NHTSA ID

11377860

Incident

Nov 12, 2020

Mileage

130,000 mi

THE AIR SUSPENSIONS OF THIS SUV GOES OUT. THE WHITE PAINT FOR MY 2011 GX56 IS PEELING ALL OVER THE VEHICLE. AND NEEDS TO BE PAINTED ASAP. THIS VEHICLE IS A LUXURY TRUCK THAT'S PEELING BAD.

NHTSA ID

11375068

Incident

Feb 1, 2020

I PURCHASED MY 2011 INFINITI QX56IN JANUARY OF 2015 WITH 36,6036 MILES ON IT. I TAKE EXCELLENT CARE OF MY VEHICLE MECHANICALLY AND CLEANLINESS. ON AUGUST 17TH, 2019 MY BACK A FRAME AND OTHER REAR SUSPENSION BROKE DUE TO CORROSION AND THE METAL SPLIT APART. MY UNDER CARRIAGE ALSO LOOKS LIKE AND OLD CAR. MY CAR IS WASHED TWICE A WEEK EVEN IN THE WINTER TO REMOVE THE SALT. THIS IS NOT COVERED UNDER ANY OF MY WARRANTIES. IT IS GOING TO COST ME $5,200.00 TO MAKE THIS REPAIR. I HAD TWO CHEVY SUBURBANS THAT I PUT 295,000 MILES ON AND SOLD THEM TO FRIENDS AND THEY ARE STILL DRIVING THEM WITH NO ISSUES LIKE THIS. I WILL NEVER BUY A INFINITI AGAIN! I NOTICED THIS WHEN I WAS APPROACHING THE BACK OF MY VEHICLE AFTER PLAYING HOCKEY. SO IT MUST HAVE HAPPENED AFTER I PARKED THE CAR.

NHTSA ID

11245467

Incident

Aug 17, 2019

Mileage

82,000 mi

I PURCHASED THIS VEHICLE FROM A REPUTABLE INFINITY DEALERSHIP ON JANUARY 31,2013 WITH 41,669 MILES,AND I ALSO PURCHASED THE EXTENDED ELITE PROTECTION PROGRAM WARRANTY FOR 5 YEARS FOR $4,978.00.ON MAY 5TH, 2015, I BROUGHT THIS VEHICLE IN FOR A STATE INSPECTION STICKER, WHICH WAS REJECTED BECAUSE MY REAR TIRES WERE WORN OUT BADLY WITH ONLY 15,725 MILES ON THEM.THESE WERE TOP-OF -THE-LINE MICHELIN LTX WITH A WARRANTY OF 70,000 MILES.I BROUGHT THIS SUV INTO THE INFINITY DEALERSHIP WHERE IT WAS PURCHASED AND THEY STATED THAT THE REAR CAMBERS WERE CORRODED AND REAR TOWS WERE FROZEN, AND I HAD TO REPLACE THE COMPLETE REAR SUSPENSION. NONE OF THIS WAS COVERED ON MY ELITE PROTECTION WARRANTY.THE AMOUNT OF CORROSION UNDERNEATH THIS VEHICLE IS ASTOUNDING, IT LOOKS WORSE THAN A 20 YEAR-OLD VEHICLE.THE PRICE OF THIS WORK WAS $2,000.00, ADDITIONALLY MY NEW REAR TIRES WERE $592.80.NOT WHAT I EXPECTED FROM A HIGH-END LUXURY SUV, I PREVIOUSLY OWNED 2 NISSAN PATHFINDERS WITH NO ISSUES. MY VEHICLE WAS MANUFACTURED IN MAY, 2010, AND I REALIZE THAT THERE WERE 2 SIMILAR RECALLS # 10E019000,(SAFETY RECALL BEGAN ON JULY 12, 2010) AND A SECOND RECALL # 10V208000,(SAFETY RECALL BEGAN ON MAY 20, 2010) WHICH STATES THAT NISSAN WAS RECALLING 2004-2010 QX 56 VEHICLES DUE TO FAULTY FRONT AND/OR REAR LOWER CONTROL ARMS IN THE VEHICLE'S SUSPENSION SYSTEMS.(VEHICLES SOLD BETWEEN NOVEMBER 25, 2009 AND MAY 14, 2010.) MY VEHICLE WAS MANUFACTURED IN MAY, 2010.I ALSO SAW ON THIS WEBSITE A COMPLAINT FILED ON 11/10/2014, NHTSA ID NUMBER 10653767; CONCERNING THE SUSPENSION OF THEIR 2010 QX 56 VEHICLE. IT IS EXACTLY THE ISSUE I HAD WITH MY QX 56, AND I BELIEVE THAT MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL. I HAD CONTACTED INFINITY CORPORATION CONCERNING THIS ISSUE ON JULY 1, 2015, BUT THEY DID NOT THINK THESE WERE EXCRUATING ISSUES AND DECLINED MY COMPLAINT. ( MY CASE # 19302823 WITH INFINITY CORPORATION.)

NHTSA ID

10764090

Incident

May 5, 2015

Mileage

70,902 mi

WHEN DRIVING 40-70 MPH AND HITTING ANY ROAD IRREGULARITIES (OFFSETS IN PAVEMENT AT BRIDGES, OLD TO NEW PAVEMENT, MAN HOLE COVERS, ROAD PATCHES) THE VEHICLE BACK END SKIPS SIDEWAYS WITH A LOSS OF CONTROL. THE VEHICLE WILL START TO HEAD INTO THE NEXT LANE AND NEEDS TO BE STEERED IN THE OPPOSITE DIRECTION TO CORRECT IT. WE DO NOT FEEL SAFE DRIVING IT. OTHERS IN THE CAR HAVE SAID THEY HAVE NEVER EXPERIENCED ANYTHING LIKE IT. DEALERSHIP IS TELLING US THIS IS NORMAL. VEHICLE IS UNDER WARRANTY AND WE CAN'T GET RESOLUTION TO THIS. *TR

NHTSA ID

10543700

Incident

Jun 15, 2012

Mileage

21,000 mi

OUR 2011 INFINITI QX56 CANNOT BE PROPERLY CONTROLLED AT SPEED WHEN ANY ROUGH PAVEMENT, POT HOLE, BRIDGE CONNECTION JOINTS, OR SIMILAR IS RAN OVER. THE VEHICLE SHAKES VIOLENTLY WITH LITTLE IF ANY CONTROL BY THE DRIVER. ON NUMEROUS OCCASIONS THE VEHICLE DRIFTS OUT OF THE LANE. NO ACCIDENTS HAVE EVER OCCURRED BUT AT LEAST THREE NEAR MISSES ON INTERSTATE DRIVING HAVE OCCURRED. AT HIGHWAY SPEEDS IT IS SCARY AND QUITE DANGEROUS. *TR

NHTSA ID

10400790

Incident

Apr 30, 2011

Mileage

15,000 mi