2015 INFINITI QX60 Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 INFINITI QX60 Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)250.0%
- Brakes125.0%
- Driver assistance125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE VEHICLE DOES NOT ACCELERATE WHEN COMMANDED USING THE ACCELERATOR PEDAL, THERE IS A REVVING THEN A SUDDEN JERK FORWARD. THIS HAPPENS WHEN DRIVING AT LOW SPEEDS, IN STOP AND GO CONDITIONS AND WHEN CHANGING LANES OR ATTEMPTING TO PASS. THE VEHICLE ALSO HAS A TENDENCY TO JERK OR SURGE FORWARD IN TIGHT PARKING SITUATIONS. THERE HAVE RECENTLY BEEN INSTANCES WHERE MY WIFE WAS ALMOST JERKED FORWARD INTO A BRICK RETAINING WALL. I HAVE BEEN ALMOST JERKED INTO THE REAR OF VEHICLES IN FRONT OF ME WHILE IN STOP AND GO DRIVING SITUATIONS. THE VEHICLE HAS BEEN INTO THE DEALERSHIP ON 8 DIFFERENT OCCASIONS FOR THIS PROBLEM WHICH THEY SAY "THEY CAN NOT RE-CREATE" THE EVENT OR GET A CODE ON THEIR DIAGNOSTIC EQUIPMENT FOR. THEREFORE, THEY SAY THEY CANNOT DO ANYTHING ABOUT IT. ALSO, THEY ALLEGE THAT THEY HAVE DRIVEN THE VEHICLE TO TRY TO RECREATE THE EVENT BUT THE LEGAL DOCUMENTATION THEY NOTE THE MILEAGE ON DOES NOT EVER VERIFY THAT. IN SHORT THIS VEHICLE IS DANGEROUS TO DRIVE ON THE FREEWAY OR IN TOWN AND COUNTRY DRIVING SITUATIONS. IT CREATES UNDUE STRESS ON THE DRIVER AND IN MANY CASES OUR PASSENGERS HAVE BEEN FRIGHTENED WHEN RIDING WITH US. PLEASE HELP *TR
TRANSMISSION SLIPS AND THEN SURGES. VERY FREQUENTLY, WHEN THE ACCELERATOR PEDAL IS DEPRESSED THERE IS NO ACCELERATION WITHOUT SIGNIFICANT DELAY. THE VEHICLE SURGES IN HEAVY TRAFFIC SITUATIONS AND ON MORE THAN OCCASION, HAS CAUSED NEAR ACCIDENTS. THE VEHICLE DOES THIS IN STOP AND GO DRIVING SITUATIONS AS WELL AS IN FREEWAY DRIVING SITUATIONS. THERE IS NO WAY TO DETERMINE OR TELL WHEN THIS WILL HAPPEN. IT CREATES AN EXTREMELY UNSAFE DRIVING SITUATION WHICH IF LEFT UNCHECKED COULD CREATE A LIFE THREATENING SITUATION. THIS HAPPENS ON AN ALMOST DAILY BASIS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHEN AT A FULL STOP THE VEHICLE HAS A HARD TIME MOVING/ACCELERATING. I TAKE MY FOOT COMPLETELY OFF THE BRAKE AND THE VEHICLE WILL NOT MOVE. WHEN I PRESS THE GAS, THE VEHICLE WILL JERK VERY BADLY AND JUMP LIKE IT IS A STICK SHIFT, BUT IT IS NOT. WHEN IT FINALLY GETS MOVING IT CONTINUES TO JERK, SPUTTER AND JUMP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS FOR THIS ISSUE AND I AM REPEATEDLY TOLD THAT WITHOUT A CODE OR THE VEHICLE DUPLICATING WHAT IT DOES THERE IS NOTHING THAT CAN BE DONE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN AT A FULL STOP THE VEHICLE HAS A HARD TIME MOVING/ACCELERATING. I TAKE MY FOOT COMPLETELY OFF THE BRAKE AND THE VEHICLE WILL NOT MOVE. WHEN I PRESS THE GAS, THE VEHICLE WILL JERK VERY BADLY AND JUMP LIKE IT IS A STICK SHIFT, BUT IT IS NOT. WHEN IT FINALLY GETS MOVING IT CONTINUES TO JERK, SPUTTER AND JUMP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS FOR THIS ISSUE AND I AM REPEATEDLY TOLD THAT WITHOUT A CODE OR THE VEHICLE DUPLICATING WHAT IT DOES THERE IS NOTHING THAT CAN BE DONE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .