2025 INFINITI QX60 Problems

Vehicle experiences noticeable vibration or rough idle when in Drive at stop, especially after warm-up. The issue persists despite regular maintenance and oil changes. Multiple owners report similar symptoms in 2022–2025 Infiniti QX60 models. The 2025 QX60 uses a new engine that has already been recalled in other Infiniti models due to similar issues. However, there has been no recall or official repair action issued for the 2025 QX60, even though the same engine and symptoms are present. Possible engine mount or idle control defect.

I hope this message finds you well. I am writing to formally file a complaint regarding an ongoing issue with my 2025 Infiniti QX60, which is equipped with the VC-Turbo engine. I have noticed an abnormal engine vibration while the vehicle is idling, such as when waiting at traffic lights or during stop-and-go driving. I am concerned because this issue appears to be related to the same VC-Turbo engine that is included in the recent recall for various Nissan and Infiniti models, including the Nissan Rogue, Altima, Infiniti QX50, and QX55, manufactured between 2019 and 2024. However, my 2025 Infiniti QX60, which uses the same engine type, was not included in the recall. The vibration issue has caused me significant concern about the safety and reliability of my vehicle. Given that the recall addresses engine failures and related risks in the affected models, I believe that my vehicle should be included in the recall as well, as it uses the same engine type and exhibits similar issues. I kindly request that NHTSA review this matter and include the 2025 Infiniti QX60 in the ongoing recall for VC-Turbo engines. I would appreciate any assistance you can provide in addressing this concern and ensuring the safety of my vehicle.

Defective rear brakes & rear rotors at less then 22,000 miles on a 2025 QX60 almost causing major accident. Rotors warped & pads worn down to 1mm/2mm. Defective OEM parts used by Infiniti, refusal to cover under vehicle warranty.

On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently under engineering review and the temporary fix is to disable the ANC (Active noise cancellation). Turned off ANC as instructed by DTS, the concern is under engineering review.” On Sunday, 7/6/25, on my way back from being out of town, as I approached an oncoming red light with cars in front of me, I tried to press the brakes and the brakes locked up, hard locked. I repeatedly hit the brakes until they finally unlocked and stopped the vehicle right before impact. I then pulled over to calm down from shaking after almost getting into a car accident. The brake issue could have been worse, and I could have not only hurt myself but others too. They may not have ‘found’ something wrong with the brakes, but the brakes locked up me and I was the one who almost got into the car accident, not them. I don’t trust the car anymore and would like to find a replacement but definitely NOT with Infiniti. However, even if I did get the car back, I do not want to drive it as I do not feel SAFE driving it and I would hope that they aren’t waiting for me to get into an actual car accident to then try to resolve this.

Pulling onto 55mph road from a stop, the car began to accelerate then lagged(felt like a pause/stall in acceleration) and then overcompensated with rapid acceleration. This has happened multiple times. The vehicle has also gotten stuck in a low gear when accelerating in auto mode. Took the car to the dealership expressing safety concern of unreliable acceleration and they couldn’t replicate the issue.

While driving on highway vehicle completely shut down . Barely giving time to pull over to the shoulder. The car required a tow. After inspection it was determined the Fuel pump needed to be replaced with 12,287 miles on the vehicle

I purchased a brand-new vehicle(2025 Infiniti QX60) from Infiniti of Omaha (18201 Burt St, Elkhorn, NE 68022) and have experienced persistent issues with the vehicle shaking/swaying at higher speeds. The dealership has acknowledged the problem and raised it with Infiniti, but the manufacturer claims the issue is due to road conditions in Omaha rather than a defect with the vehicle. Infiniti corporate sent a technician and states it’s because of the roads in Omaha Nebraska. Even though the 2014 Infiniti QX60 I had for 10 years, drove on the same roads, did not have this problem. Infiniti of Omaha's service department has confirmed that my vehicle does, in fact, have issues and has attempted to fix it twice. They also indicated that similar problems are occurring with other vehicles that have the same specifications as mine. They have replaced the tires, which has helped on at slower speeds. At higher speeds, I still do not feel safe in my vehicle. Despite this, the dealership is stating they cannot assist further because it is considered a manufacturer issue. As it stands, I’m left with a $70,000 vehicle that is unsafe to drive at highway speeds, and the dealership refuses to stand behind the product they sold me. Any help you can provide would be appreciated.

Purchased a new Infiniti QX60 2025 from dealership, within ~4650 miles and approximately 5 months since date of purchase, even before first ever oil change, still within its break-in period and had never been to a repair shop or modified since purchase, major safety concerns started to occur. 1.The front left wheel clunking noise at low or higher speeds and in straight line or turning, it was found by one of the Infiniti dealership to be loose and about to fall off, also dealership notified me of front right wheel lock lug nut completely missing. 2. I have not driven the car since I'm very concerned for my safety and that of my family, or my passengers, since it could cause tremendous harm or to any other person on the road or damage to property since a wheel coming off of a moving car could be compared to a loose cannon. 3.The problem has been confirmed by one of the Infiniti dealerships, it also has been documented by them. I also have video evidence of the front left wheel making that clunking sound 4. No lamps or messages were present, which makes this major safety issue a much more troubling concern. it only made the clunking sound which alerted me and I was able to hear it, but for example my family member that I had in the car with me didn't notice the sound at first until I pointed it out.

I have disable their rear emergency breaking over 10 times. Every time I turn the vehicle off it turns back on automatically. I have a trailer mounted bike rack hooked up to my vehicle and every time I back up it slams on the breakes. I have take then steps to turn this off but it will not remain off. Having this turn back on automatically is a safety hazard in my opinion.

very heavy vibration. Entire vehicle shaking. I thought it was the motor mounts. Very intermitent. Kicks in at 2,000 rpm. I went to dealership and found out the problem is active noise reduction has a problem with a defect on amplifier. Dealer couldn't fix the problem so they shut off the active noise cancellation function for now.