2025 INFINITI QX60

On March 30, 2026, INFINITI of Naperville performed a multi-point inspection (RO 114984) on my 2025 Infiniti QX60 at 10,507 miles and measured both rear brake pads at 6mm. On October 13, 2026, at 15,467 miles, the same dealership measured both rear brake pads at 3mm — 3mm of wear in approximately 4,960 miles, evenly on both sides. This wear rate is far faster than normal and will require rear pad replacement far sooner than the normal 30,000–50,000 mile service life. When I asked the dealership what would cause both rear pads to wear at this rate, they stated it was normal wear and declined to provide any explanation or diagnosis. I declined their $415 rear pad replacement and rotor resurfacing quote pending a root-cause diagnosis. Premature rear brake pad wear reduces rear braking capacity and, if pads wear to the backing plate, can increase stopping distance. This appears to be a pattern: NHTSA complaints ODI 11704103, 11727670, 11752870, 11725766, and 11740699 document the same premature rear brake wear on 2022–2025 QX60s, and a class action (Iwan v. Nissan North America, M.D. Tenn.) alleges the same defect on the platform-sharing Nissan Pathfinder. No crash, fire, injury, or warning lamp occurred

NHTSA ID

11771300

Incident

Oct 13, 2026

While driving my vehicle, it suddenly accelerated without my foot on the accelerator. The RPMs increased significantly, and the vehicle went to full throttle, accelerating rapidly without any input from me. I immediately attempted to stop the vehicle by pressing the brakes, but the vehicle continued accelerating. I also attempted to shift the vehicle into Park and Neutral, but it would not shift into either position. I was forced to turn off the engine while the vehicle was still moving in order to stop the incident. After the vehicle stopped, the steering wheel and brakes locked up. This was a frightening and extremely dangerous situation that could have resulted in a serious accident or injury. I reported this incident and expected the dealership to conduct a thorough investigation to determine what caused the vehicle to accelerate unexpectedly. It is a serious safety issue involving a vehicle that accelerated at full throttle without driver input. I have also having issued with the electrical with the screen flashing on and off the car stating the key is not detected when its in my hand.

NHTSA ID

11770908

Incident

Oct 9, 2026

The turbo does not kick in and caused the vehicle to not accelerate as needed when initially pulling out in traffic. Infiniti has a software update but they are charging owners to do it stating it is not a safety update but a performance update. This delay in shifting almost cause my vehicle to be hit because the car would not shift out of first gear. This also is not considered a warranty item to them.

NHTSA ID

11770035

Incident

Oct 8, 2026

On XXX, at approximately 7:30–7:50 a.m., the driver was traveling northbound on the [XXX] in [XXX] during heavy rain. While the vehicle was moving, it unexpectedly began steering or correcting its direction without the driver intending it to do so. At approximately the same time, the vehicle lost acceleration and the brakes did not respond normally. The driver attempted to stabilize and regain control of the vehicle, but the vehicle continued losing speed and could not be controlled normally. This created an immediate risk of being struck from behind while traveling in the express lanes. The vehicle ultimately collided with the express-lane concrete barrier. No other vehicle was involved. The airbags did not deploy. Police responded to the crash and a police report was created. Medical evaluation was obtained at an emergency room following the incident because of pain after the collision. The vehicle was towed to a collision repair center and remains available for inspection. The insurance company has inspected the collision damage and prepared a repair estimate. The incident was reported to the manufacturer’s Consumer Affairs department. The manufacturer stated that the vehicle’s behavior was “expected” or normal and stated that the airbags may not have deployed because the impact did not meet the required threshold. However, the manufacturer has not provided a complete technical inspection report explaining the unexpected steering intervention, loss of acceleration, and abnormal braking response that occurred before the collision. The driver does not recall receiving a warning that adequately explained these problems before the vehicle became difficult to control. The exact component or electronic system responsible is currently unknown. I am requesting that NHTSA review the steering, braking, speed-control, driver-assistance, and electronic systems as a potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11764744

Incident

Sep 5, 2026

Wireless phone charging pad overheats phone to the point the phone turns off. Concern for possible fire hazard due to how hot the phone gets. In July 2026 the dealer was advised of issue. Dealer referred me to Infinity Consumer Affairs who said they consulted with their engineers and there is nothing they can do about this known issue.

NHTSA ID

11751647

Incident

Aug 10, 2025

Pulling onto 55mph road from a stop, the car began to accelerate then lagged(felt like a pause/stall in acceleration) and then overcompensated with rapid acceleration. This has happened multiple times. The vehicle has also gotten stuck in a low gear when accelerating in auto mode. Took the car to the dealership expressing safety concern of unreliable acceleration and they couldn’t replicate the issue.

NHTSA ID

11751044

Incident

Jul 10, 2026

While driving on highway vehicle completely shut down . Barely giving time to pull over to the shoulder. The car required a tow. After inspection it was determined the Fuel pump needed to be replaced with 12,287 miles on the vehicle

NHTSA ID

11744563

Incident

Apr 3, 2026

Defective rear brakes & rear rotors at less then 22,000 miles on a 2025 QX60 almost causing major accident. Rotors warped & pads worn down to 1mm/2mm. Defective OEM parts used by Infiniti, refusal to cover under vehicle warranty.

NHTSA ID

11740699

Incident

May 9, 2026

WIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous versions of ITB14-020.

AEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2 AND/OR THE LASER/RADAR CONTROL UNIT APPLIED VEHICLES: 2023-2025 QX60 (L51) APPLIED SYSTEMS: AEB (Automatic Emergency Braking) IF YOU CONFIRM The front radar is inoperative, the AEB warning is displayed, and one or more of the following DTCs are stored as CURRENT: · U2752-88 for “Ethernet circuit” stored in the ADAS control unit 2, · U275F-88 for “Ethernet circuit” stored in the LASER/RADAR (DISTANCE SENSOR) control unit, OR · C2589-86 for “TCM” stored in the LASER/RADAR (DISTANCE SENSOR) control unit, AND/OR · C258E-86 for “ABS” stored in the LASER/RADAR (DISTANCE SENSOR) control unit. ACTION 1. Confirm the current Distance Sensor control unit part number. 2. Reprogram the Distance Sensor control unit, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION April 30, 2026 ITB26-005 Original bulletin published October 22, 2026 ITB26-005A Table A revised

AEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2, AND/OR THE LASER/RADAR CONTROL UNIT IF YOU CONFIRM The front radar is inoperative, the AEB warning is displayed, and one or more of the following DTCs are stored as CURRENT: · U2752-88 for “Ethernet circuit” stored in the ADAS control unit 2, · U275F-88 for “Ethernet circuit” stored in the LASER/RADAR (DISTANCE SENSOR) control unit, OR · C2589-86 for “TCM” stored in the LASER/RADAR (DISTANCE SENSOR) control unit, AND/OR · C258E-86 for “ABS” stored in the LASER/RADAR (DISTANCE SENSOR) control unit. ACTION 1. Confirm the current Distance Sensor control unit part number. 2. Reprogram the Distance Sensor control unit, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

FRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender under the headlamp on one/or both sides. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Remove the Front Bumper Fascia. 2. Replace the affected Headlamp Bracket. 3. Replace the affected Front Bumper Fascia Side Bracket. 4. Reinstall the Front Bumper Fascia, with Betaseal (or equivalent) adhesive between the Front Bumper Fascia and the affected side Front Bumper Fascia Side Bracket.