2027 INFINITI QX60 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2027 INFINITI QX60, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags150.0%
- Engine150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I leased a brand-new 2027 QX60 on 09/25/2026. Shortly after delivery, upon setting up the vehicle's connected smartphone app (MyINFINITI) following my first payment statement, I received an immediate system warning notification stating that the airbags may fail to deploy in a collision. Upon closer inspection of the physical dashboard, my spouse and I discovered that the Supplemental Restraint System (SRS) / airbag icon light in the lower right-hand corner of the instrument cluster was active. Crucially, the vehicle's main digital driver displays provided absolutely no text warning, no "Service" prompt, and no clear notification informing the driver that a critical safety system was compromised. The vehicle apparently bypassed a proper Pre-Delivery Inspection (PDI) by the dealership, as the defect was present at delivery. The service department discovered that the connection in the safety harness was damaged and that the vehicle needed a new safety harness and other components. The vehicle needs to display clear warnings because the average car buyer would not know that the red light was a warning. In the past vehicles had an airbag light to indicate if the airbag was turned on for passengers in the front seat because they could be turned off for younger passengers who could sit in the front seat but could be injured by an airbag. We drive this car for almost three weeks not knowing that we had a faulty safety harness. I found a video that was sent to me from the dealership prior to purchasing the vehicle and noticed the light was on prior to delivery.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I was in the car with my children picking them up from school on a main road and my car just shutdown and refused to start without warning and or notice- I was next to a gas station and rolled myself into the lot to wait for a AAA tow truck to bring back to the dealership. It will not turn on and the engine will not start- This is a dangerous situation espcially with kids on the car and if on a highway i would have been stranded in on coming traffic with a [XXX] and [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .