RoadVitals

2000 International Harvester 4700

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Mar 10, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jun 3, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
3 injuries, 0 deaths reported

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2000 International Harvester 4700, most frequently naming the brakes, seat belts and suspension categories. 5 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes571.4%
  • Seat belts114.3%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR

Jun 3, 2004
81,883 units potentially affected
The defect: ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
The risk: THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
The remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 04507/04508View on NHTSA.gov

SERVICE BRAKES, AIR

Apr 3, 2003
2,818 units potentially affected
The defect: ON CERTAIN HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
The risk: IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN ON APRIL 18, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 02506View on NHTSA.gov

SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

May 20, 2002
108,560 units potentially affected
The defect: ON CERTAIN MEDIUM AND HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
The risk: IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN SEPTEMBER 11, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK AND ENGINEManufacturer number 02506View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Mar 10, 2005

2000 INTERNATIONAL 4700 MEDIUM DUTY TRUCK USED AS A TOW TRUCK HAS NO CUSHION ON THE DRIVER'S SEAT, AS A RESULT, I HAVE HAD A BACK FUSION AND STILL HAVE SEVERE HIP PAIN. *AK

NHTSA ID
10113921
Incident
Jan 24, 2003
Brakes
Filed Aug 7, 2003

BOLTS SECURING THE BRAKE CALIPER HAVE BROKEN ON THE COMPANY'S INTERNATIONAL 4700'S. THREE TO FOUR TIMES THIS HAS HAPPENED WITHIN THE LAST 3 YEARS. USUALLY DRIVER LOSES NEARLY ALL BRAKING POWER. *PH

NHTSA ID
10031020
Incident
Aug 7, 2003
Brakes
Filed Jul 22, 2003

SINCE NEW THIS TRUCK HAS HAD BRAKE PROBLEMS WITH NO MANUFACTURE REMEDY. WITHOUT WARNING THE REAR PADS HAVE WORN THROUGH THE ROTORS AND THE ROTORS HAVE FALLEN OFF. THE FRONT ROTORS HAVE BEEN REPLACED THREE TIMES AND AT LEAST 6 COMPLETE SETS OF BRAKE PADS IN 195,000 MILES. THIS IS UNACEPPTABLE FOR A HEAVY DUTY TRUCK THAT ONLY HAULS ONE CAR! THERE IS NO SMOKE OR OVERHEATING OF THE BRAKES, ONLY RAPID WEAR AND NO WARNING OF FAILURE. THE DEALER REPLACED THE BRAKES AND ROTORS NUMEROUS TIMES AND CHECKED OUT THE ENTIRE BRAKE SYSTEM. IT IS NOW AT MY EXPENSE AS THE DEALER HAS TOLD ME IT IS NO LONGER UNDER THEIR PROBLEM. NOW WHEN TALKING TO THE DEALER THEY DENY ANY KNOWLEDGE OF BRAKE PROBLEMS ON THESE VEHICLES. I FEEL THERE ARE ENOUGH COMPLAINTS ON THIS MODEL TRUCK TO CAUSE SOME ALARM AND SHOULD WARRENT AN INVESTIGATION. THIS PROBLEM ONLY OCCURS ON THE 4700 WITH HYDRALIC BRAKES AND IS CAUSING A VERY DANGEROUS CONDITION FOR OTHER MOTORIST ON THE HIGHWAY.

NHTSA ID
10028808
Incident
Jul 22, 2003
BrakesSuspension
Filed Jan 28, 2003
Crash reported3 injuries reported

THE REAR SUSPENSION WAS REPLACED TWO TIMES, AND THE THIRD TIME, THE REAR AXLE FELL ONTO THE STREET. AT THE TIME A PATIENT ALONG WITH PARAMEDIC(S) WERE IN THE REAR. (AMBULANCE TRUCK) THE PARKING BRAKE IS UNSAFE, BECAUSE IT IS AN AUTOMATIC TRANSMISSION, IT HAS TWO NEUTRALS AND NO LOCK-UNSAFE. SCC

NHTSA ID
10003777
Brakes
Filed Dec 31, 2002

CONSUMER STATED THAT WHILE DRIVING AND WHEN SHE WOULD APPLY THE BRAKES THE BRAKE PEDAL WOULD GET VERY HEAVY, CAUSING THE BRAKES TO FAIL. TS

NHTSA ID
10001726
Incident
Feb 23, 2002
Brakes
Filed Apr 17, 2001

BRAKE PADS WEARING OUT PREMATURELY CAUSING ROTOR TO DETACH FROM WHEEL HUB, HAVE REPLACED ALL PADS AND ROTORS ON 4 IDENTICAL TRUCKS. MANUFACTURE HAS NO FIX.

NHTSA ID
744183
Incident
Jun 15, 2000

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK-0400107

SERVICE BRAKES

INTERNATIONAL: AFTER LINING CONDITION AND WEAR, FASTENER TORQUE, COMPONENT LUBRICATION HAVE BEEN VERIFIED ON THE BRAKES BECAUSE OF THE CHATTER OR SQUEALING ON THE TRUCKS, A PROCEDURE WILL BE PERFORMED. NO MODEL OR MODEL YEARS ARE LISTED. *PE UPDATED 12/20/13. *PE

021218

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ON SOME VEHICLES, OPERATING AT HIGH ALTITUDES, THE CHARGE AIR COOLER TEMPERATURE TENDS TO CAUSE THE VISCOUS FAN DRIVES TO ENGAGE LATE OR AT HIGHER COOLANT TEMPERATURES. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Harvester 4700 by model year
YearComplaintsRecallsInvestigationsIssue Index
2001740
2000Viewing650
1999550
1998230
1997134054.5
1996310
1995250
1994120
1993110
1992010
1991010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.