RoadVitals

1997 International Harvester 4700

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jul 22, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 6, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
6 injuries, 2 deaths reported

Overview

Our database contains 13 NHTSA owner-reported complaints for the 1997 International Harvester 4700, most frequently naming the steering, driver assistance and brakes categories. 4 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering529.4%
  • Driver assistance317.6%
  • Brakes211.8%
  • Engine211.8%
  • Visibility211.8%
  • Fuel system15.9%
  • Tires & wheels15.9%
  • Powertrain (other)15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V083000

SEATS

Mar 6, 2003
2,418 units potentially affected
The defect: ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH BOSTROM DRIVER SEAT MODELS 910, 910SC, OR 914 AND INTERNATIONAL'S PARKING BRAKE CODE 04036, IF SOMEONE OUTSIDE THE CAB ADJUSTS/SLIDES THE DRIVER'S SEAT TO ITS MOST FORWARD POSITION, WITH THE PARKING BRAKE SET, THE SEAT WILL CONTACT AND RELEASE THE PARKING BRAKE LEVER.
The risk: IF THE PARKING BRAKE IS ACCIDENTALLY RELEASED, THE VEHICLE COULD MOVE UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL A STOP-BRACKET ON THE SEAT TRACK TO LIMIT THE TRAVEL OF THE SEAT SO THAT THE SEAT CANNOT RELEASE THE PARKING BRAKE LEVER. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 03503View on NHTSA.gov
96V240000

SUSPENSION:REAR

Nov 27, 1996
233 units potentially affected
The defect: VEHICLE DESCRIPTION: SCHOOL BUSES AND HEAVY DUTY TRUCKS EQUIPPED WITH REAR AXLE ASSEMBLIES PRODUCED BY DANA SPICER. CERTAIN REAR AXLE ASSEMBLIES WERE IMPROPERLY HEAT TREATED WHICH COULD ALLOW PINION BREAKAGE AT THE PINION THREADS.
The risk: CRACKS CAN INITIATE AND RESULT IN SEPARATION OF THE THREADED END OF THE PINION RESULTING IN SEPARATION OF THE YOKE AND DRIVE LINE FROM THE REAR AXLE INCREASING THE RISK OF A VEHICLE ACCIDENT.
The remedy: DEALERS WILL REPLACE THE REAR AXLE CARRIER/PINION ASSEMBLY.
INTERNATIONAL TRUCK AND ENGINEView on NHTSA.gov
96V233002

SUSPENSION:REAR

Nov 22, 1996
1,133 units potentially affected
The defect: THE DRIVE AXLE HOUSINGS CONSIST OF A PLATE STEEL CENTER SECTION AND TWO FORGED SPINDLES, ONE OF WHICH IS WELDED TO EACH END OF THE CENTER SECTION. EACH SPINDLE CONTAINS A KEYWAY SLOT IN WHICH THE LOCKING TAB FOR THE WHEEL BEARING NUT LOCKING MECHANISM IS INSERTED. THE LENGTH OF THE KEYWAY SLOT MAY NOT BE LONG ENOUGH TO ACCOMMODATE THE TAB CAUSING THE TAB TO BE DEFORMED OR DAMAGED DURING INSTALLATION.
The risk: THIS LOCKING TAB PREVENTS THE WHEEL BEARING NUT FROM LOOSENING DURING VEHICLE OPERATION. IF THIS TAB IS DEFORMED, THE NUT CAN LOOSEN ALLOWING THE WHEEL TO SEPARATE FROM THE AXLE INCREASING THE RISK OF A VEHICLE ACCIDENT.
The remedy: DEALERS WILL REPLACE THE DRIVE AXLE HOUSING NUTS WITH A CONVENTIONAL WHEEL NUT HARDWARE SYSTEM.
INTERNATIONAL TRUCK AND ENGINEView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
Steering
Filed Jul 22, 2002

PARTS ARE NOT AVAILABLE FOR FOR STEERING RECALL 99V033001 REPAIRS. *AK CONSUMER ADDS MANUFACTURER (SPICER) HAS NOT SENT THE PARTS TO REPLACE THE DEFECTIVE TIE ROD ENDS. *TT

NHTSA ID
8014400
Incident
Apr 2, 1999
Steering
Filed Apr 1, 2002

DEALER: WISE INTERNATIONAL; SOUTH BEND. IN; PHONE NUMBER# 219/288-9929 WAS UNABLE TO HONOR MANUFACTURER'S RECALL BECAUSE NO PARTS WERE AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8006702
Incident
Oct 15, 2001
Steering
Filed Jan 31, 2002

CONSUMER STATES THAT TIE RODS PARTS ORDERED FOR SAFETY RECALL NOTICE #99501, TO DATE HAVE NOT BEEN RECEIVED, RESULTING IN REPAIRS NOT YET PERFORMED. *TT

NHTSA ID
564212
Steering
Filed Feb 5, 2001

CONSUMER RECEIVED RECALL NOTICE. DEALER STATED THEY WOULD LET CONSUMER KNOW WHEN PARTS CAME IN FOR TIE ROD RECALL REPAIRS. *AK THE DEALER WAS NOT ABLE TO CORRECT THE RECALL PROBLEM. *YH

NHTSA ID
879727
Incident
Nov 28, 2000
Powertrain (other)
Filed Apr 6, 2000

BEEN WAITING FOR DEALER TO CALL BACK TO HONOR RECALL 96V233.002/ TRANS AXLE HOUSING. EVERYTIME CONSUMER CALLED, THE DEALER CLAIMED THAT PARTS WERE NOT AVAILABLE OR PARTS HAVE NOT ARRIVED. *AK

NHTSA ID
859799
Incident
Jan 15, 2000
Brakes
Filed Feb 10, 2000

PARKING BRAKE HANDLE BROKE, CAUSING THE VEHICLE TO ROLL. DEALER HAS BEEN NOTIFIED. PARKING BRAKE ASSEMBLY HAS BEEN REPLACED. *AK

NHTSA ID
856683
Incident
Feb 9, 2000
Tires & wheels
Filed Jan 27, 2000

DEALER DOES NOT HAVE PARTS AVAILABLE. CONSUMER RECEIVED TWO RECALL LETTERS OVER THE LAST 90 DAYS, PARTS STILL ARE NOT AVAILABLE. *AK

NHTSA ID
855563
Steering
Filed Sep 29, 1999

AT ANY SPEED THE VEHICLE DARTS TO THE LEFT OR RIGHT DUE TO LOOSE STEERING. DEALER CANT FIND THE CAUSE AFTER SEVERAL VISITS. *AK

NHTSA ID
849247

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

G98506

PARKING BRAKE:DRIVELINE

VEHICLE RECALL REGARDING THE DCM PARKING BRAKE DRUM SEPARATING FROM THE TRANSMISSION FLANGE YOKE AND THE TRANSMISSION COMPANION FLANGE DUE TO AN ASSEMBLY PROBLEM. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Harvester 4700 by model year
YearComplaintsRecallsInvestigationsIssue Index
2001740—
2000650—
1999550—
1998230—
1997Viewing134054.5
1996310—
1995250—
1994120—
1993110—
1992010—
1991010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.